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EA_Cade replied to FIFA 20 (PS4) FPS drop when kick off or goal kick

@wlf723 Heya, can you tell me the make and model of your monitor/TV screen please so we can look into this further? -EA_Cade

11:00 pm, March 6, 2020 Technical Issues

EA_Cade replied to Every time I connect to the internet via mobile hotspot no online match playable

Hi @anths13apex,Can you connect to your hotspot and then get us a screenshot of the PS4 connection status screen showing your up/down speeds and NAT type? -EA_Cade

7:30 pm, March 19, 2020 Technical Issues

EA_Cade replied to Error Connecting to FIFA 20 while playing a game on PS4

Hi @joao6verde6,Can you grab us a screenshot of your PS4 network screen showing the up/down speeds and NAT type please so I can take a look? -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

EA_Cade replied to EAS FC Catalogue update 1 appears to be damaged and cannot be used

Hey all, All you'll need to do until this is resolved is press cancel on that screen. Please let me know if that doesn't resolve the issue for you. -EA_Cade ..

9:30 pm, March 3, 2020 Technical Issues

EA_Cade replied to Disconnecting from EA Servers in Ultimate Team

Hi @ChubbaFat,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, April 30, 2020 Technical Issues

EA_Cade replied to Corrupt data

Hi @tarab858,Sorry for the delay, can I get a screenshot of what you're seeing please? -EA Cade

9:00 pm, April 24, 2020 Technical Issues

EA_Cade replied to Controller in play online (PC)

Hi @adrien33000bdx,What do you mean, can you show us a screenshot by chance? -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

EA_Cade replied to Constantly kicked out of server mid game

Hi @leeakoinhull,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

6:30 pm, June 18, 2020 Technical Issues

EA_Cade replied to Codes

Hi @Harper8688888888,What exactly is happening? I'm assuming you're stuck at the Account Verification screen? -EA_Cade

4:00 pm, December 28, 2019 Technical Issues

EA_Cade replied to Can’t log into companion

Hi @JoshRobertsonnn9,Can you show a screenshot of what you're seeing? -EA Cade

9:30 pm, May 1, 2020 Technical Issues

EA_Cade replied to Can't get on the game at all

Hi @kjbird2012731,Sorry for the delay, can you get me a screenshot of what you're seeing please? -EA_Cade

4:30 pm, December 14, 2019 Technical Issues

EA_Cade replied to Can someone explain the card in my tv ?

Hi @shonno1,That looks like burn in, did you leave the game on one screen for an extended period of time? -EA Cade

5:00 pm, May 1, 2020 Technical Issues

EA_Cade replied to Bug In loading screen training player - Carreer Fifa

@maslox31 Sorry to hear that, what platform is this happening on? -EA_Cade

7:30 am, February 29, 2020 Technical Issues

EA_Cade replied to Brightness/muted screen color issue

Hi @iconrad79,Looks like HDR is kicking in or at least attempting to. I'd start with checking your TV/Monitor for a gaming mode or HDR mode and play around with the settings there. ..

6:30 pm, December 28, 2019 Technical Issues

EA_Cade replied to Black Screen / PC Keyboard Stuck on screen Glitch

@gimjay23 Hey there. I've not seen this before, are you on the latest Xbox update? -EA_Cade

12:00 am, March 21, 2020 Technical Issues

EA_Cade replied to Ajax juventus SBC not working

Hi @ZMitchxll,Can you get us a screenshot please? -EA Cade

8:30 pm, April 7, 2020 Technical Issues

EA_Cade replied to 0 points awarded for squad battle win

Hi @awesomes3,I'm showing the points were correctly added to the tally for Squad Battles points, they just didn't show correctly at the end of match screen. For the missing pack, you'll need to speak ..

2:30 pm, March 26, 2020 Technical Issues

EA_Blueberry replied to FIFA 20 not loading

@kjaskur    Hey my friend are you still stuck at the loading screen? If you have any Non-Xbox One devices plugged into the USB slot try removing them and perform a quick power cycle with the..

1:30 am, March 18, 2020 Technical Issues

EA_Barry replied to [Pro Clubs] - Blank screen when going into Pro Clubs

@finleyjenk474 @avass5555 @griffo2010 @Fr000 @harveyblue123    The relevant teams are currently looking into this issue.   While that work is ongoing, please try the..

5:00 pm, November 21, 2019 Technical Issues

EA_Barry replied to Something appering on screen FIFA 20

@Kawaii203    Assuming you are on PC, this looks like you have a corrupt video driver.   Update or reinstall your video drivers and let us know how you get on, thanks.   ..

11:30 am, April 7, 2020 Technical Issues

EA_Barry replied to Fifa 20 stuck on loading screen

@Almuzani    Eh, have you tried turning it off and on again?

7:00 am, April 24, 2020 Technical Issues

EA_Barry replied to FIFA 20 Crashes after black screen on startup [pc]

@SleepiestBear98    Check to make sure your display is connected to your video card and not the video output of your motherboard.   Thanks.    

2:00 pm, April 23, 2020 Technical Issues

EA_Barry replied to Can’t connect to pro clubs

@BaryCorr10 @MOET13    Check my post below, there are a few steps that may help you:   https://answers.ea.com/t5/Technical-Issues/Pro-Clubs-Blank-screen-when-going-into-Pro-Clubs/m..

3:00 am, December 11, 2019 Technical Issues

EA_Andy replied to Megathread: Error CE-34878-0

Hey all,   As @Mguzman1108  mentions this is just a generic crash error code from PS4.   That being said, is this when you go into kick off?   We have another thread that migh..

12:30 am, February 9, 2020 Technical Issues

EA_Aljo replied to i cant play in ultimate team ,it says you need a age restriction

Hi there, @Andreichirachina.   Can you get me a screenshot of the message you're seeing? Thank you.

5:30 pm, April 14, 2020 Technical Issues

EA_Aljo replied to Wont go past loading screen

Hi there, @tbuster88.   If you're still having trouble with this. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 min..

6:30 pm, April 20, 2020 Technical Issues

EA_Aljo replied to Slow, delayed, laggy gameplay.

Hi there, @oaaron8.   Let's see if we can find out why you keep lagging. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO..

6:30 pm, April 20, 2020 Technical Issues

EA_Aljo replied to Online or FUT friendlies unable to connect with friend

Hi there, @sal1989man.   I'd like you and your friend to check the NAT settings on your consoles. Which are you playing on? I'll get some instructions on how to do that. It's in the network ..

4:30 pm, January 14, 2020 Technical Issues

EA_Aljo replied to Losing connection from EA servers with great network connection

Hi there, @chapstick87.   I'll try to find out why you keep lagging and disconnecting. It sounds like you've already gone through a lot of troubleshooting, but are you able to run a UO Trace..

5:00 pm, April 2, 2020 Technical Issues

EA_Aljo replied to Freeze connection fifa20

Hi there, @hhyyuii88777.   When does this happen? Is it when you first start the game up and are trying to load the title screen?

9:00 pm, April 20, 2020 Technical Issues

EA_Aljo replied to Fifa 20: Can't play online with friends

Hi there, @Donsolu_90.   Can you and your friend take a look at the network settings screen on your consoles and let me know what it says for the NAT setting? Thanks!

9:00 pm, April 20, 2020 Technical Issues

EA_Aljo replied to Fifa 20 Online Friendly

Hi there, @lehpi00.   Can you and your friend check the network settings screen on your consoles and tell me what it says for the NAT Type? Thanks!

5:00 pm, April 14, 2020 Technical Issues

EA_Aljo replied to FIFA 20 input delay and slow gameplay

Hi there, @bajenwille780. I'm really sorry for all the frustration! Let's see if we can find out why you're lagging so much. Do you have a PC by chance? If so let’s find out how your conne..

7:00 pm, March 16, 2020 Technical Issues

EA_Aljo replied to FIFA 20 Full screen issue

Hi there, @UnstopableS_S.   Have you checked the visual settings to see if Windowed mode is selected? Also, try taking a look at this thread for some other possible resolutions - https:..

5:30 pm, December 12, 2019 Technical Issues

EA_Aljo replied to Can't play Online friendlies in FIFA 20

Hi there, @el-proffesor420.   I'd like you and your friend to check the online settings screen of your consoles. Can you tell me what it says for the NAT? Thanks!

5:00 pm, April 14, 2020 Technical Issues

DxDarkio replied to Bug In loading screen training player - Carreer Fifa

@EA_Cade It persisted. But I just randomly tried to run the game in borderless fullscreen and the bug didn't happen yet after more then 20 training sessions. Seems like it is related to game running i..

7:30 am, February 29, 2020 Technical Issues

Dreamadv replied to Origin update game-breaking bug

https://answers.ea.com/t5/Technical-Issues/Fullscreen-game-breaking-bug/m-p/8996898#M40336

5:00 pm, April 21, 2020 Technical Issues

Dreamadv replied to Origin client update 10.5.68 has broken fifa pc , old client works fine

https://answers.ea.com/t5/Technical-Issues/Fullscreen-game-breaking-bug/m-p/8996898#M40336

5:00 pm, April 21, 2020 Technical Issues

Dr-Guinness replied to FUT 20 Your account doesn't have a fut club

Hey,I also had this problem and didnt manage to solve this until this morning due to being on nightshift. I logged onto my ps4 and loaded up fifa 19 fifa ultimate team and it came up with a pop u..

10:00 pm, November 14, 2019 Technical Issues

DopeCubans replied to Fur champs

Yesterday night i spent money on fifa points to do a draft. First game on i was up 3-1 and the ea servers disconnected, i’m on a wired connection i know i had nothing to do with that. My game got vo..

11:30 am, December 6, 2019 Technical Issues

Delboy13710 replied to Gamchanger SBC on November 10, 2019 8:41PM

9:00 pm, November 10, 2019 Ultimate Team General Discussion

Decee replied to Fitness glitch/cheat on November 7, 2019 12:24AM

Salvatori wrote: » Image doesnt work, but if its a pic of the opponents stats screen showing how much fitness they lost, that has been glitched since first patch on Fifa 19 - never shows properly. ..

12:30 am, November 7, 2019 Ultimate Team General Discussion

Dazz2710 replied to Hacker stole all my coins

Has happened to me twice now, have lost over 1 million coin. EA clearly don't take hackers and cheaters seriously as they claim to. If they read this, please check my cases.  ..

11:00 pm, January 13, 2020 Technical Issues

DazDobbie replied to Why arent position modifiers recognised as being in my club?

2 screenshots one showing I have some in club and one showing they're not being recognised when I'm trying to use them ..

8:30 pm, June 25, 2020 Technical Issues

Dave2829 replied to New loading screen. on May 7, 2020 10:23PM

Dembele

1:12 am, May 8, 2020 Ultimate Team General Discussion

DaryNugraha replied to Fifa 20 (PC)- SCreen flickering

Im experiencing the same problem, when im playing match then the camera gets closer to the player for a highlight/celebration, my screen flashing blackscreen so many times and it annoy me so much.. cu..

4:30 am, June 11, 2020 Technical Issues

DarkWaterSong replied to Black Screen / PC Keyboard Stuck on screen Glitch

Quick Question, is this a PC or an Xbox?  If its Xbox that is glitching with a PC keyboard, have you tried another one?  I just know that not al keyboard work all the time, and due to issues..

12:00 am, March 21, 2020 Technical Issues

Darakjian11 replied to My fifa 20 is stuck on loading screen after I updated it

I have the same issue.. Everything takes time to load and gives error from time to time.. Its been like for a week now.. Whats the issue??

4:00 pm, April 23, 2020 Technical Issues

Crudbutt_The_T replied to ps4 “you enter a blocked screen” Can’t connect to servers

Same with Star Wars Battlefront (2015).

11:30 pm, April 19, 2020 Technical Issues

Corey_AzPt replied to I Got 90 Mertens CF for Weekend League but he doesnt exist

The card doesnt match up. ..

11:30 am, July 2, 2020 Technical Issues