FIFA 20

EA_Cade replied to Did not receive the twitch prime pack

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, February 19, 2020 Technical Issues

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EA_Cade replied to Did not receive WL rewards (FUT Champions)

Hi @artpopov,Those rewards drop at 0700 UTC, about 20 minutes after you made this post. -EA_Cade View in thread

11:00 am, November 12, 2019 Technical Issues

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EA_Cade replied to Did not receive TOTSSF Ultimate pack from SBC

Hi @Klawdx,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to DIDNT RECEIVE SQU

Hi @JEAB1988,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Completed two objectives and never received rewards

Hi @emilioernestog,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Card sale - missing coins

Hi @CWWhiteside,I'm showing that you sold Hierro for 64,500 and received 61,750 coins for the transaction. -EA_Cade

5:30 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Can’t link ea to psn because I don’t receive security code email

Hi @jordiramos2,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Can't update Fifa 20, receive no prompt for download

Hi @Naiyon41,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Bought fifa 20 ultimate edition and havent receive my packs or any content with

Hi @rvnbeni18,I'm showing that you opened them each week between 9/23 and 12/09. They went out at the same time as weekly packs from Squad Battles if that helps jog your memory. ..

10:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Blocked account

Hi @KolegaMacieJ55,The email you received has the correct information. -EA Cade

8:00 pm, April 17, 2020 Technical Issues

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EA_Barry replied to 0x803f80

@Raul98x You see the following error code and message when you try to launch an Xbox One game or game add-on: Something went wrong 0x803f8007 This may mean you no longer own the cont..

3:30 pm, February 19, 2020 Technical Issues

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EA_Arrenai replied to Very low latency fifa 20 pc

Hey there, @Akanyom. I apologize for the wait on this. Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss. Can you t..

6:00 pm, January 24, 2020 Technical Issues

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EA_Arrenai replied to I can't connect to EA server on FIFA 20

Hey there, @kreakboys. I'm just checking in to see how the connectivity issue is going for you. Are you still having trouble connecting to FIFA 20? If you are still having some diff..

2:00 pm, December 26, 2019 Technical Issues

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EA_Arrenai replied to Fifa 20 No Commentary

Hey everyone, For those running on Xbox and not getting commentary, can you try switching your audio to stereo uncompressed rather than surround sound and see if that works for you? Please let ..

2:30 pm, November 14, 2019 Technical Issues

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EA_Arrenai replied to FLICKERING / FLASHING WHILE PLAYING FIFA 20 (WHY?) PLEASE HELP

Hey there, @SexyCharizard. That sounds super frustrating and distracting. Could you share a DxDiag for your PC? I'd like to take a look to see if we can figure out what's going on. ..

1:00 am, December 17, 2019 Technical Issues

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EA_Arrenai replied to FIFA 20 freeze

Thanks for the reply, @torres199835. Let's see if we can track this down. Would you mind trying some troubleshooting? Please check to make sure your PS4's system software is ..

11:30 pm, November 11, 2019 Technical Issues

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EA_Arrenai replied to FIFA 20 Commentary Languages

Hey there, @kingeste. While Spanish (Spain) and Italian language packs aren't available in the North American region, I'll be sure to pass your feedback along to the team. Thanks for reach..

7:00 am, January 1, 2020 Technical Issues

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EA_Arrenai replied to Banned For Club Name On FUT

Hey there, @Simpzzy. Thanks for your patience. If you need feedback or have questions regarding a sanction on your account, please reach out to our Terms of Service team and they'll be hap..

12:00 pm, November 15, 2019 Technical Issues

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EA_Andy replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 10:00AM

We've seen the reports on this and are looking into it. In order to investigate further it would be helpful to get some more info: - platform - Gamertag / PSN ID / Origin ID - Timestamp of when the ..

9:30 pm, November 7, 2019 Ultimate Team General Discussion

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EA_Andy replied to Cannot bid on the WebApp

Hi @x_cryo_75x If you haven't received a ban message then this should be temporary. They don't usually last more than 24 hours but it depends how many bids/buyouts you've been..

7:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to Opponent Quit, match lost and no objectives received

Hi there, @daze15. I'm really sorry for the frustration! How frequently are you disconnecting from matches?

3:00 pm, March 10, 2020 Technical Issues

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EA_Aljo replied to Missing content fifa 20

Hi there, @43david. Are you saying you bought the player and received him, but then they were listed on the market without you actually listing them?

6:30 pm, June 17, 2020 Technical Issues

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EA_Aljo replied to Missing FUT Champions rewards

Hi there, @mrsuave22 FUT Champions rewards are released at 8:00 UTC on Thursdays. If you're talking about missing the rewards from this last weekend, they won't be received until Thu..

7:30 pm, January 6, 2020 Technical Issues

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EA_Aljo replied to I can't list players on web app

Hi there, @schmi9l. If you were really busy on the market, it's possible you received a temporary suspension. Were you able to list those players through your console?

6:30 pm, January 28, 2020 Technical Issues

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EA_Aljo replied to How do I know if my ban is permanent

Hi there, @mystictoon. Normally, you would receive an email from us stating the details of the ban. You can also contact @EAHelp through Twitter or open a case with a live support adv..

3:00 pm, March 10, 2020 Technical Issues

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EA_Aljo replied to Discontent with the purchase

Hello, @keyvank22. I definitely understand the frustration with not receiving what you'd like out of packs, but the TOTY items aren't guaranteed. You can see the pack probabilities in the ..

9:30 pm, January 8, 2020 Technical Issues

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EA_Aljo replied to Did receive fifa points

Hi there, @Loutfy233. If you're still missing these points, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/n..

5:00 pm, February 25, 2020 Technical Issues

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EA_Aljo replied to Champions edition

Hi there, @Charlesworth17. Those items should have been received when logged in to FUT for the first time. Try opening a case with a live support advisor here: http://bit.ly/EA_Contac..

8:30 pm, December 17, 2019 Technical Issues

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EA_Aljo replied to BANNED FROM DIVISION RIVALS?

Hi there, @itswH1te. Did you receive a notice saying your account was banned for violating the Terms of Service?

4:00 pm, June 2, 2020 Technical Issues

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Dr-Guinness replied to FUT 20 Your account doesn't have a fut club

Hey,I also had this problem and didnt manage to solve this until this morning due to being on nightshift. I logged onto my ps4 and loaded up fifa 19 fifa ultimate team and it came up with a pop u..

10:00 pm, November 14, 2019 Technical Issues

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DanmarkLaursen replied to I dont receive coins or points after playing any type og matches..

After playing a few games without getting any coins or points, I've lost about 4000 coins and almost 5000 points to my squad battles rank... Can you do anything about that?..

8:30 pm, April 3, 2020 Technical Issues

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Daballa_84 replied to didn’t receive my twitch rewards

This happened to me all the time and even before fifa20 was released my account should have been credited promotional packs but nothing has ever happened!!!

2:00 pm, February 20, 2020 Technical Issues

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DTCoster666 replied to Ea just sending me the same copy and paste email?!

As mentioned above though, I have not violated the policy at all and have provided evidence/explanation on this. My frustration here is the lack of an actual response from the EA team, not one em..

3:00 pm, June 27, 2020 Technical Issues

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D0lvl replied to One-two pass objective NOT WORKING on November 7, 2019 11:59PM

I've clearly done the L1 + X pass (i know the passer makes a run after passing the ball) and scored with the receiver of the pass. I won the game and still didn't register. It's buggy.

12:00 am, November 8, 2019 Ultimate Team General Discussion

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Cyodine replied to Relegating yourself on November 7, 2019 12:44AM

You should receive a temporary ban if you continuously quit matches. Such toxic game play should not be allowed or accepted.

1:00 am, November 7, 2019 Ultimate Team General Discussion

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Cudder808 replied to FUT Champs disconnection

Hi, could you please specify what a save file looks look. I also continue to have this issue where the opponent quits mid game and then I receive the message “we are sorry but there has be..

12:30 pm, March 28, 2020 Technical Issues

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Cris_170599 replied to Error SBC TOTSS ULTIMATE compensation

Yeah me too, I did the Ultimate Totssf Guaranteed SBC before you fixed, got Sancho, and I have not received the second pack that you gave to those who were affected. Please help.

7:00 pm, June 15, 2020 Technical Issues

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Corgo80 replied to Weird Tifo, guy with FC Basel badge on November 9, 2019 7:13AM

Thats nicolas99fc, one of the best players in the world. If you watch the tournaments live on twitch you'll receive some tifos and kits.

7:30 am, November 9, 2019 Ultimate Team General Discussion

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ClankkOG replied to Victor Osimhen SBC

@variety57 I had the same issue with the score a header and win this weekend and they told me to post the issue on the forum and just do it again. I have yet to receive any resolution because they sai..

8:30 pm, February 11, 2020 Technical Issues

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Chriswhiteisright replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 12:42PM

EA_Andy wrote: » We've seen the reports on this and are looking into it. In order to investigate further it would be helpful to get some more info: - platform - Gamertag / PSN ID / Origin ID - Tim..

9:30 pm, November 7, 2019 Ultimate Team General Discussion

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Chriswhiteisright replied to Opened 10 packs this morning on November 7, 2019 12:17PM

I've just opened 8 not even a board.. best player 82 Zapata I even got a loan pack as a reward and received Ndombele.. 🤣🤣🤣🤣🤣 if I dont laugh I'd cry.🤣🤣🤣🤣🤣🤣

12:30 pm, November 7, 2019 Ultimate Team General Discussion

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Chonga2255 replied to My Pro has 0 skill points

@Chonga2255 So .. EA have several multi million pound games, a large following of users...Yet the simply cannot provide people with responses to issues, they do not provide a regular staffed live chat..

7:30 pm, June 2, 2020 Technical Issues

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ChefNandi replied to fifa 20 verification

I bought FIFA 2020 when it came out...I haven’t played in a couple of months and when I attempted to it said that I needed to verify my EA account, whoever I have no idea who’s email is linked to ..

3:00 pm, April 20, 2020 Technical Issues

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Cadored79 replied to I didnt recieve my 2 free ultimate ed packs this week????

Hi, yesterday I didn’t received the rare gold packs I’m supposed to get form my ultimate versione preorder. it hasn’t been 12 weeks yet so I guess is there a problem? Some of my friend rece..

1:30 pm, December 10, 2019 Technical Issues

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CadeisaFraud replied to Fifa Points not received

@benedictojmsb EA Cade stole them. He is very thankful for your contribution to his account.

12:00 pm, December 26, 2019 Technical Issues

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CADE_THE_FRAUD replied to Speed lag

@mynameisearle85 Restart your router and buy more fifa points. Buying points will bump you up the list of preferred players. Preferred players will get the win if a games gets disconnected and will re..