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EA_Barry replied to Missing POTM SBC's
Our teams identified the cause of this issue and took appropriate actions to rectify the problem. All missing SBCs have now been verified in-game. We have extended the time-frame of impa..
10:00 am, January 17, 2020 Technical Issues
EA_Barry replied to Fifa20 problem with online gaming
@kico3012 Please see the following links for connectivity information and help, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://help.ea.com/en-us/h..
10:30 am, March 19, 2020 Technical Issues
EA_Barry replied to FIFA 20 Champions Edition does not launch, but demo works fine.
@ALee1410 Please clear your Origin cache and then reboot your PC. https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/ Thanks. ..
2:30 pm, December 31, 2019 Technical Issues
EA_Barry replied to Error CE-30005-8 Fifa 20 ps4
@newby2288 CE-30005-8 PS4 Error Code: Error occurred while accessing the Hard Disk Drive ("HDD") or Blu-ray / DVD Drive. It looks like your console is having problem..
9:00 am, February 11, 2020 Technical Issues
EA_Barry replied to Ea problems
@itzKhA83 Please see the link that the error refers to for info on the several reasons you could be seeing that message: https://help.ea.com/en-us/help/faq/not-able-to-connec..
9:30 am, April 3, 2020 Technical Issues
EA_Barry replied to Cant connect online for Fifa 20.
@jimbojonesjr1990 @kingxx88 See the following link for info on the possible reasons you are seeing that error message: https://help.ea.com/en-us/help/faq/problems-playin..
10:00 am, June 16, 2020 Technical Issues
EA_Barry replied to A problem with Fifa 20 updates
@adi1567 Please not that the type of support (phone/chat) offered to you is determined by the options you choose when making contact, so if phone support is not offered, just choose different o..
6:00 pm, January 20, 2020 Technical Issues
EA_Barry replied to "You lost your connection. Sign back in to access online features."
@dptron Please see the following link for info on that specific error message to check the possible reasons you are seeing the error: https://help.ea.com/en-us/help/faq/probl..
8:30 am, April 7, 2020 Technical Issues
EA_Atic replied to Personal setting 1 problem fifa 20
Hey everyone, Can you try to clear you local and cloud saves for FIFA 20 and then try again. ( this will remove anything non FUT and VOLTA saves). This should help out, ..
9:00 pm, November 27, 2019 Technical Issues
EA_Aljo replied to fifa 18 ultimate team log in problem
Hi there, @hartscape1, This is something a live support advisor can help with. Try opening a case here: http://bit.ly/EA_Contact_Us. You can also reach out to @EAHelp on Twitter ..
5:30 pm, December 10, 2019 Technical Issues
EA_Aljo replied to We are sorry but there has Been a problem connecting to FIFA 20 ultimate team
Hi there, @Cibulovykral. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
7:30 pm, January 13, 2020 Technical Issues
EA_Aljo replied to Trace report etc..
@BenGrigg5 Can you run the UOTrace again, but this time use the utility we provide here: http://bit.ly/ConnectivityBTS? The one you provided looks like there's a problem with the sec..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to Squad battles
Hi there, @AWILKINS2011. Did this just recently start happening or have you always had a problem with disconnecting from matches? Also, are you on a wired or wireless connection?
6:30 pm, January 27, 2020 Technical Issues
EA_Aljo replied to Same problem
Hi there, @BOWD3N1991. Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, has it been a while since you power cycled your equi..
6:00 pm, February 24, 2020 Technical Issues
EA_Aljo replied to Problems with server ea on Ps4!! What’s happening??
Hi there, @fransciaco. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
9:30 pm, June 12, 2020 Technical Issues
EA_Aljo replied to Problem with servers
Hi there, @bq5oymrjs7zl. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
4:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Problem with online friendlies FIFA20
Hi there, @calixmarlon12. It looks like you both play on PS4. Can both of you go to the network settings and tell me what it says for the NAT type?
5:00 pm, January 8, 2020 Technical Issues
EA_Aljo replied to FIFA20 CONEECTION PROBLEM
Hi there, @DDDhehehe. Try deleting the Personal Settings file from Customize > Profile > Delete. Let me know if that helps or not. Thanks!
5:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Earth to EA: connection problem
Hi there, @FlyingRedCat. Can you give me some more details on what your issue is? Are you disconnecting and/or lagging in matches? Also, are you on a wired or wireless connection and what ..
9:30 pm, June 16, 2020 Technical Issues
EA_Aljo replied to Connect Problem
Hi there, @Korhanb12. Try switching your connection to a hot spot. Then, switch back to your normal network and try playing again. Let me know if that helps or not. Thanks!
5:30 pm, April 24, 2020 Technical Issues
DzaDza323 replied to no fut clup help
i am having same problem and it looks like others as well... right now all we know is EA servers are down so its more than likely because of that
7:30 am, July 1, 2020 Technical Issues
Dylanmac6788 replied to FUT 20 cannot connect
“We are sorry but there has been an error connecting to FIFA 20 Ultimate Team“ @EA_Cade I am having the same problem initialised my PS4 I have reset my router and still nothing it is onl..
12:00 am, April 8, 2020 Technical Issues
Dustykingz227 replied to Why FIFA 20 is still laggy???
@EA_Aljothe problem is observed only on the Playstation 4, there are no problems on the computer, and I decided that the game on the Playstation 4 is not so good. Please answer with all due respect wh..
6:00 pm, April 23, 2020 Technical Issues
Dustykingz227 replied to Very very slow gameplay
The game without support does not respond, ping 48, there are no such problems on the battlefield V, therefore, the matter is in the game FIFA 20.
9:30 pm, April 19, 2020 Technical Issues
Dustey101 replied to FIFA 20 crash to desktop
I'm having the same problem. Can't play more than 2 or 3 career mode games. The game will just close mid game for apparently no reason. No error code, app just quits as if I pressed ALT + F4 or someth..
9:00 am, July 5, 2020 Technical Issues
Durzzo replied to Incredible button delay on rivals and WL!!! Dont buy this game!!! on September 29, 2019 3:57PM
It's not just the online modes I am having a lot of problems with Squad Battles, and Play now in addition to Rivals. The button delay in offline is not as bad but my players are still physically slidi..
11:46 pm, November 4, 2019 Ultimate Team General Discussion
Durrani13 replied to New Style of Header on November 8, 2019 3:38PM
Jonx88 wrote: » Is it still ok if you hold L2 and shoot?, I always hold L2 for a volley and normal shot if going for a header Problem is it happens around the ground as you are building play. The ..
4:00 pm, November 8, 2019 Ultimate Team General Discussion
Duromeco replied to How can I get back my money? I don't want to pay for a broken game like this...
Thanks for your reply.Wouldn't be easier for me and you to fix the problem instead of proceed with a (long in terms) refound?I've linked my problem in the preivous message and in order to be sure I've..
10:30 am, November 17, 2019 Technical Issues
DunB replied to Youtubers and pros have ruined this game for the rest of us. on November 5, 2019 10:32AM
If only EA employees would do what they SHOULD do there was no problem with that. How difficult can it be? Watch those people who show you all the bugs, flaws and faults in the game. Fix it. Problem ..
11:00 am, November 5, 2019 Ultimate Team General Discussion
DuduDiniz95 replied to Did not Get my pack
The same problem here.. help please
9:00 pm, April 28, 2020 Technical Issues
Drrty-D_CRO replied to We can't play friendly matches together
I have the same problem with 2 friends of mine who both bought Fifa 20 but cant play against me or each other online. Funny thing is that we can play Seasons Online 2vs2 together against people o..
8:00 am, December 19, 2019 Technical Issues
DrooQer replied to Fifa 20 unable to connect
I have same problem.. What should we do ?
12:30 pm, April 14, 2020 Technical Issues
Dreggs1007 replied to problem with portuguese brazilian commentary
Hi also, I also have the same issue. The portuguese commentary was installed as soon as I got the game - I did the same thing I did with Fifa 19. However, as mentioned above it does not show up i..
4:00 am, April 11, 2020 Technical Issues
Dragicevic1988 replied to Connectivity problems
I just got the same problem No idea what to do
2:00 pm, April 14, 2020 Technical Issues
DrBaronWill replied to *****supere.ml
Even doing your step by step, I couldn't solve my problem. Can you help me? I'm with the exactly same problem as were you. ..
6:30 pm, January 6, 2020 Technical Issues
Dr-Guinness replied to FUT 20 Your account doesn't have a fut club
Hey,I also had this problem and didnt manage to solve this until this morning due to being on nightshift. I logged onto my ps4 and loaded up fifa 19 fifa ultimate team and it came up with a pop u..
10:00 pm, November 14, 2019 Technical Issues
Dostanic88 replied to Need help
I apologize for not responding sooner, but yesterday all day I couldn't log in to either the site or the origin. When I log in to the site, when I type in the pass it seems to eat it and leave me..
9:30 am, April 11, 2020 Technical Issues
Domin0o replied to PC:Game crashs when loading division rivals opponent's squad
@EA_Cade I have the same problem and your solution doesnt work
5:00 pm, March 5, 2020 Technical Issues
DokterGre replied to Fifa 20 “You already have an EA account” not my email.
Same problem here. This is ridiculous, possibly the worst user experience ever. It is very broken and I can see other posts about it from 3+ years ago so it seems that EA doesn't think this through. A..
2:00 pm, April 12, 2020 Technical Issues
DobbieGrylls85 replied to FIFA 20 UNFAIR FUT CHAMPIONS LOSS DISCONNECT EA SERVER ISSUE
@EA_Darko I have the same problem - constantly being disconnected when ever I try and play an online match such as rivals.It isn’t a problem with my internet connection and it always reconnects as s..
10:00 am, December 8, 2019 Technical Issues
Dixonsharp replied to FIFA 20 keep connecting to ea server (PS4)
I'm having the same problem. How do you change the DNS and that other thing? Could you please explain.
8:30 pm, March 7, 2020 Technical Issues
DiscoHond2016 replied to FIFA 20 Crashing on PC
I have the same problem, updated drivers, updated directx, reinstalled entire fifa and origin. Nothing works. Its not on our side, its on your side EA!
2:00 pm, January 16, 2020 Technical Issues
DiegoGalimany replied to Disconnect at the start of the game
This is the same answer for this problem, do something
10:30 pm, April 12, 2020 Technical Issues
DicaniosGod replied to When’s this new patch dropping on console?? on November 7, 2019 11:12PM
Pieman25 wrote: » DicaniosGod wrote: » Pieman25 wrote: » How would someone actually know that from the forums? Thanks for nothing!! Hey no problem, thanks for posting such a ridiculous qu..
11:30 pm, November 7, 2019 Ultimate Team General Discussion
DicaniosGod replied to Andy Robertson or LB position problems on November 9, 2019 7:24PM
Didn’t like him either, so got Tierney for peanuts, and he is so good, fast and always back defending!!
7:30 pm, November 9, 2019 Ultimate Team General Discussion
DexxHZ replied to [PC] Controls resetting in "KICK OFF" mode.
Good afternoon. Several days ago I have had a serious problem regarding FIFA 20 commands on the original XBOX 360 control connected to the PC. The game recognizes a single controller as two contr..
10:30 am, February 18, 2020 Technical Issues
DexxHZ replied to Controller issues fifa 20
Good afternoon. Several days ago I have had a serious problem regarding FIFA 20 commands on the original XBOX 360 control connected to the PC. The game recognizes a single controller as two contr..
10:00 am, February 18, 2020 Technical Issues
Dermbet replied to Awfull button delay
The fact that the EA help refuse to even admit there's a problem suggests your question will remain unanswered. Meanwhile the tech team have been studying it for 7 months and have so far found out tha..
10:30 pm, April 26, 2020 Technical Issues
Depster2015 replied to fut 20 Input lag
I have the same problem here. Every Division Rivals game is lagging so hard I can‘t enjoy playing. So is it the EA servers or is my internet connection the problem?I believe my internet is good enou..
3:00 pm, November 17, 2019 Technical Issues
Degusianer replied to Fifa unable to retrieve account information
@EA_Cade I got the same problem, i live chatted with EA, mailed EA, did everything. Im really scared i wont get my account back. Can you please help me out?
9:30 am, March 17, 2020 Technical Issues