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EA_Cade replied to Why

Hi @mananrocker,TOTY Midfielders weren't in packs at the time you opened that pack, TOTY Defenders were. -EA_Cade View in thread ..

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Totw moments

Hi @tranquilo078,TOTW packs contain TOTW 26 players, this was communicated here. -EA_Cade

3:00 pm, March 19, 2020 Technical Issues

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EA_Cade replied to Team of the weak packed but not his totw card

Hi @okori1999,Tadic left packs with the rest of the TOTW Moments on the 29th of April. -EA Cade

7:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Team I've had every edition since FUT13 is not there when i load FUT20

Hi @EsEhm,Pressing cancel on that screen will allow you to bypass it while we investigate the issue. You had to have played FUT in FIFA 19 before June of 2019 to have your club name, established date ..

4:30 pm, March 24, 2020 Technical Issues

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EA_Cade replied to Security code - Twitch packs

Hi @MOONR4H,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

5:30 pm, March 24, 2020 Technical Issues

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EA_Cade replied to Reward packs disappearing

Hi @gmorris86,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, February 14, 2020 Technical Issues

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EA_Cade replied to Promotions packs missing in FUT20

Hi @rajoun99,Sorry to be the bearer of bad news, that code had to be redeemed by a specific time to receive all of the content. https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-discl..

6:00 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Problem after buying a pack

Hi @zumbann,Sorry. Any pack purchased is immediately opened, you cannot store them. You can store packs for later that were earned via draft and SBC's though. -EA Cade ..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Packs missing

Hi @pushparaj07,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Packs disappearing

Hi @doosan14,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Packs disappeared before I could redeem.

Hi @35373737,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Packs

Hi @mellis23,Sorry, I'm not following what you mean. -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Pack list overview

Hi @KillerSwed96,You can only view 30 packs in game at a time, you can go through them all in the Web and Companion apps however. -EA_Cade

4:00 pm, December 28, 2019 Technical Issues

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EA_Cade replied to POTM NEYMAR SBC

Hi @TorofelicE2,Sorry to be the bearer of bad news, but those SBC's have clearly marked expiration dates on them. If you didn't complete the SBC in the time frame, you won't get anything returned as y..

7:30 pm, March 19, 2020 Technical Issues

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EA_Cade replied to PACK FAIL

Hi @chappeth14,The Championship TOTS is still active and in packs until Monday.  -EA Cade View in thread

7:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Not getting packs

Hi @Kieran2481,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Not getting my weekly packs?

Hi @itssTheFlash,Weekly packs have now ended. More information here: https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers -EA_Cade ..

11:00 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Not getting my packs!!

Hi @rolleboiii,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to My Packs are not showing in Store

Hi @shakilruet,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:00 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Missing packs and Group Rewards for Throwback Marquee Matchups SBC

Hi @JD_Foz9,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Missing Content of packs, xp, and coins

Hi @ijhunter13,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Miss my champions edition packs

Hi @tacotala69,Champions Edition packs have all been granted, more information can be found at https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers -..

10:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Mid icon packs

Hi @BoozyCoop91,The 87 rated Makélélé you received is the Mid version. -EA_Cade View in thread

11:00 pm, February 14, 2020 Technical Issues

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EA_Cade replied to Lost my FUT founder

Hi @Testave,Your Est. date will reset if you skip a year in the franchise or if you don't reach a certain threshold of games played before the next game releases. As you only played around 20 games in..

7:30 pm, February 25, 2020 Technical Issues

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EA_Cade replied to It opened the packs on its own ... I want the credits back on fifa20

Hi @smaicol14,Sorry, what exactly are you saying happened? -EA_Cade

7:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Issue with FUT club profile creation date and name

Hi @IbraKSA88,I'm afraid that if you skip a year in the franchise as you have your Established Date will be reset. Your FUT Club doesn't carry over from year to year, but you'll earn loyalty/returning..

4:30 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Im not getting my special edition packs

Hi @joshthewildly,Which edition do you have? The Ultimate and Champions edition packs have all been sent out at this time. -EA_Cade

3:00 pm, January 11, 2020 Technical Issues

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EA_Cade replied to I received the wrong packs for my squad battles rewards

Hi @kylelochan,I'm showing that you finished Gold 2 and received the appropriate rewards. -EA_Cade View in thread

11:00 pm, March 3, 2020 Technical Issues

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EA_Cade replied to I pre-ordered FIFA 20 Ultimate Edition but didn't get any of the perks

Hey all. The missing packs issue is being investigated by the FIFA team. I'll update this thread as I get more information.Accepting as solution for visibility. -EA_Cade ..

9:00 am, November 11, 2019 Technical Issues

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EA_Cade replied to I did not receive all 12 packs included in my FIFA 20 champions edition

Hiya @imaansmailbox    Those packs have all been sent out now, we have more details on this over here.  -EA_Cade

7:30 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Got standard Lemar not FUT Birthday

Hi @MingeBucket,FUT Birthday players are no longer in packs. For future reference, there is a countdown available on the FUT loading screen for promotion expiry dates. -EA Cad..

8:30 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Gold mane instead of Team of the year mane

@GKJK23 You packed Mane on January 9th at around 1 AM UTC when Defenders were in packs, TOTY Mane wasn't back in packs until 6 PM UTC. @Bolond44 You packed Mane on the 8th when Defenders were in packs..

6:00 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Fifa 20-ps4-missing pre order packs

@hidankung Looks like you've gotten them all so far, they drop at the same time as squad battle rewards so make sure you aren't confusing them for one-another. -EA_Cade ..

5:00 pm, December 8, 2019 Technical Issues

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EA_Cade replied to Fifa 20 Not Receiving my Twitch Packs

Hi @Higgins1928,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to FIFA DID NOT GIVE MY PACKS

Hi @FB1907KAAN1998,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Error with player in pack

Hi @DrewSTaylor,I'm showing that you pulled Kante at 8 AM UTC on the 9th. At that time Defenders were in packs not Midfielders. All TOTY players were released again about 3 hours after you pulled Kant..

6:30 pm, January 14, 2020 Technical Issues

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EA_Cade replied to EFL TOTSSF still in a packs?

Hi @Ezquerro11,The Championship TOTS is still active and in packs until Monday.  -EA Cade

7:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Didn’t receive packs after completing objectives

Hi @danmush1234,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Didn´t get my pack from EFL TOTSSF Gauaranteed

Hi @fedeyourdady,You got it, you just can't see it as FIFA only shows 30 packs at a time inside FUT - head over to the companion or web app and you can see all your available packs. ..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Didnt get my guaranteed community tots

Hi @3abadi123,It's there, you just can't see more than 30 packs at once on the game. If you open some or go to the companion/ web app you'll be able to see it. -EA Cade

6:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Didn't receive Prime Icon Pack

Hi @1ozil1,FIFA will only show you 30 packs at a time in game, you should be able to scroll through all your available packs in the web or companion app however. -EA Cade

2:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Did not Get my pack

Hi @DuduDiniz95,It's in your packs, check on the app as FIFA will only show 30 packs at a time. -EA Cade View in thread

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Claimed packs disappeared

Hi @gondanieldegal,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, December 21, 2019 Technical Issues

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EA_Cade replied to Champions edition Gold packs

Hi @theMat1993,   That promotion has now ended, you can see more information regarding this here.  -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Can’t Find My Packs FIFA 20

Hi @Johnwesleyjdub,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Bought fifa 20 ultimate edition and havent receive my packs or any content with

Hi @rvnbeni18,I'm showing that you opened them each week between 9/23 and 12/09. They went out at the same time as weekly packs from Squad Battles if that helps jog your memory. ..

10:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to (FUT) (Origin) Game freezes when I go on "view packs"

Hi @leandro90455,Sorry for the delay, is this still happening? -EA_Cade

9:30 pm, November 13, 2019 Technical Issues

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EA_Arrenai replied to FIFA 20 Commentary Languages

Hey there, @kingeste.   While Spanish (Spain) and Italian language packs aren't available in the North American region, I'll be sure to pass your feedback along to the team. Thanks for reach..

7:00 am, January 1, 2020 Technical Issues

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EA_Andy replied to I am not getting my weekly pre order packs - Fifa 20

Hey @Bountayee    I've taken a look at your account and can see the packs being opened.   Your last lot were opened at 2:26am UK time yesterday - rare gold packs.   - Andy -

10:30 am, November 24, 2019 Technical Issues

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EA_Aljo replied to Promotions packs missing in FUT20

Hi there, @rajoun99.   Try either contacting @EAHelp through Twitter or open a case with a live support advisor here: http://bit.ly/EA_Contact_Us. They'll look into this for you. T..

4:30 pm, January 14, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.