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EA_Cade replied to Not able to connect EA servers through FIFA20
Hi @Jona_Kanona_2010,Can I get the PSN ID you're having issues connecting on please? -EA_Cade
4:00 pm, January 16, 2020 Technical Issues
EA_Cade replied to New psn
Hi @gammelkorv,Afraid not, FIFA content is locked to the PSN ID it was created on. -EA Cade
4:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to My ultimate team just disappeared
Hi @Furcii,Your FUT club isn't missing, it's still on the old PSN ID. FUT content is tied to the PSN ID it was earned on, not the Origin account. -EA Cade
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to My 86 Daniel james has vanished.
Hi @BREAKDANCE80,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, February 11, 2020 Technical Issues
EA_Cade replied to Limit reached
Hi @PerfectFifa2019,That's not something we have the ability to overturn I'm afraid. You'll need to either use a different PS4 or one of the previous PSN ID's that created an account on that PS4 to co..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Keep disconnect from EA
Hi @OanPro,If you're getting disconnected from PSN your connectivity issue will need to be looked into by your ISP.Are you connected via WiFi or ethernet? -EA_Cade
7:00 pm, December 13, 2019 Technical Issues
EA_Cade replied to How to add another account
He would just need to create his own PSN ID and link it to an Origin account to play with the disc version. If you have the digital version of FIFA rather than the disc, as long as the PS4 is set as y..
3:30 pm, February 22, 2020 Technical Issues
EA_Cade replied to Fifa points not in store
Hi @GHAZOOZI55,Sony region locks DLC, since your PSN account and game version aren't the same you're getting that message. You'll need to reach out to Sony for assistance getting them on the same regi..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Fifa 20 - Edit Player Issues
@w44643233 wrote: Product: FIFA 20Platform:PCWhat is your gamertag/PSN ID? w44643233Which mode has this happened in? Kick offWhich part of the mode? Home & AwayHow often does the bug occur? E..
2:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to FIFA Account not recognizing PS Plus on other account. Help!
Hi @aguscuesta,Sharing PS+ requires the PSN ID with PS+ to set the PS4 as their Primary Console, then it should work. -EA_Cade
3:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to FIFA 20 Crashing - PS4/Xbox One
Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved: PSN ID/Gamertag Platform ISP Shou..
8:00 pm, February 28, 2020 Technical Issues
EA_Cade replied to Error message: an error has occured in the following application (CE-34878-0)
Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved: PSN ID/Gamertag Platform ISP Shou..
7:00 pm, February 28, 2020 Technical Issues
EA_Cade replied to EA platform login PSN account display is invalid
Hi @cdsora0410,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to Downloading
Hi @ambiguosrhino43,Nope, it's tied to your Origin/Gamertag/PSN ID. As long as you're on the same account you're good to go! -EA_Cade
7:00 pm, February 14, 2020 Technical Issues
EA_Cade replied to Child Account unable to load actual squad
Hi @Slipknot666_23,In order to access any of the online features you'll need to link his PSN ID to an Origin account via these steps: http://bit.ly/LinkingConsole -EA_Cade
6:00 pm, January 14, 2020 Technical Issues
EA_Cade replied to Can’t link ea to psn because I don’t receive security code email
Hi @jordiramos2,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
9:30 pm, April 7, 2020 Technical Issues
EA_Cade replied to Can't get Fifa 20 to go online on PS4
Hi @LeipePietje,Sorry to hear it Can I get the PSN ID you're attempting to connect with? -EA_Cade
10:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to *SL_MoreThanOneDevicePopup
Hi @Agnemyr91,Can you try these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database first?If that doesn't work - these steps will let you delete your PSN ID so you can re-add it after. Step 1..
4:30 pm, December 24, 2019 Technical Issues
EA_Blueberry replied to Webapp/companion FIFA 20 says I don't have a FUT club?
@brianRosmalen You're likely logging into the web app on a different EA account than what your Gamertag/PSN ID is linked to. Here is how to find the email address associated with your EA ..
11:00 am, March 2, 2020 Technical Issues
EA_Blueberry replied to No longer have access to EA/Origin account linked to PSN
@AlexOb20 Hey there! I hope you were able to update your account details by now and wanted to shed a little light on the situation you went through. Our contact volumes are abnormally high right ..
9:00 pm, December 1, 2019 Technical Issues
EA_Barry replied to my PSN account suspeneded
@classongrass8787 Please see the following link for info on this, thanks. https://www.playstation.com/en-za/get-help/help-library/my-account/grief-reporting/banned-and-suspen... ..
10:30 am, June 2, 2020 Technical Issues
EA_Barry replied to PSN account ineligible
@D4VEG82 Can you please let us know if resetting your password via the following link helps you here? Thanks. https://signin.ea.com/p/web2/resetPassword
11:00 am, April 21, 2020 Technical Issues
EA_Andy replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 10:00AM
We've seen the reports on this and are looking into it. In order to investigate further it would be helpful to get some more info: - platform - Gamertag / PSN ID / Origin ID - Timestamp of when the ..
9:30 pm, November 7, 2019 Ultimate Team General Discussion
EA_Andy replied to FUT 20 Your account doesn't have a fut club
Hey all, We're looking into this. I'd first check you're definitely using the correct EA Account login in details. Sometimes these can be different to the email/password you use for your..
10:00 pm, November 14, 2019 Technical Issues
EA_Aljo replied to How to unlink old psn account from ea?
Hi there, @asant90 You'll need to open a case with a live support advisor here to see if it's possible to unlink your account: http://bit.ly/EA_Contact_Us. If they do this, you will l..
5:00 pm, December 10, 2019 Technical Issues
EA_Aljo replied to FUT market banned - can i create a new squad or...?
Hi there, @Profetorum. You'll need to play on a different Xbox gamertag, PSN ID or Origin account. Depending on the platform you play on. You also can dispute the action taken on your acco..
10:00 pm, January 27, 2020 Technical Issues
EA_Aljo replied to Account invalid on fifa20
Hi there, @mays1993. Are you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the on..
6:00 pm, June 2, 2020 Technical Issues
DylanHerrera1983 replied to [Squad Battles] - No Points for a win
Product: FIFA 20Platform:Microsoft XBOX OneWhat is your gamertag/PSN ID? DYLANHERRERA13Which mode has this happened in? FIFA Ultimate TeamWhich part of the mode? Squad BattlesCan you tell us the date ..
8:30 pm, January 12, 2020 Technical Issues
Duckett1994 replied to Champs connectivity
My PSN is Duckett-1994
4:00 pm, February 1, 2020 Technical Issues
Dreamliner196 replied to My career wont save!!
@totti22089209 I got the same have you managed a fix?
3:30 am, May 1, 2020 Technical Issues
Dlmacca21 replied to PSN account ineligible
@EA_Barry no not worked for me
8:00 pm, May 2, 2020 Technical Issues
Degradead_SWE replied to Fifa 20 No Commentary
Artikel: FIFA 20Platform:PCWie lautet dein Gamertag/deine PSN ID? Degradead_SWEIn welchem Modus ist das Problem aufgetreten? FIFA Ultimate TeamIn welchem Teil des Modus tritt das Problem auf? FUT Divi..
2:30 pm, November 14, 2019 Technical Issues
DKNI83 replied to login verification issues
@beefbedouin Not hopeful after reading this 😭 refund the game and psn?
9:30 am, April 5, 2020 Technical Issues
DEMY_KSA replied to Changing PSN ID Online, FIFA 20 will work properly?
I want to change my PSN ID too, but I'm afraid I can't login to my UT anymore. please provide us with an answer
6:30 pm, April 21, 2020 Technical Issues
D4VEG82 replied to PSN account ineligible
Hi, that hasn't worked, is this happening because o changed my psn id? Still saying invalid account
11:30 am, April 21, 2020 Technical Issues
Chriswhiteisright replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 12:42PM
EA_Andy wrote: » We've seen the reports on this and are looking into it. In order to investigate further it would be helpful to get some more info: - platform - Gamertag / PSN ID / Origin ID - Tim..
9:30 pm, November 7, 2019 Ultimate Team General Discussion
CDPP1112 replied to PS4 FIFA 20 Pro Clubs LAN keeps crashing
@EA_Cade One week later, I tried the static IP for both PS4's and it did not work at all, I gave both PS4's their own specific address and both connected and logged on PSN as usual, tested several tim..
4:30 am, May 1, 2020 Technical Issues
Bredalow replied to Error connecting to fifa 20 ultimate team
Issue:Unable to connect to Ultimate Team in FIFA20. All other modes including online seasons work. Ultimate Team in FIFA19 also works. Error:"We are sorry but there has been an error connecting t..
7:30 pm, January 29, 2020 Technical Issues
BlackEagle844 replied to FIFA 20 EA connection
PS4. My PSN is the same as my username.
7:30 am, January 4, 2020 Technical Issues
BREAKDANCE80 replied to My 86 Daniel james has vanished.
After speaking to an agent in the phone he said there is nothing he can do as I submitted by mistake into the sbc, I am fuming, I spent hours unlocking it.Absolutely gutted.
9:30 pm, February 11, 2020 Technical Issues
Alyjohnson replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 4:43PM
EA_Andy wrote: » We've seen the reports on this and are looking into it. In order to investigate further it would be helpful to get some more info: - platform - Gamertag / PSN ID / Origin ID - Tim..
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Ahmed9815 replied to Cant find opponents on rivals on fifa 20 ea access trial
Still not working for me!!! and my ultimate team is in a different psn id
10:00 pm, January 25, 2020 Technical Issues
Agnemyr91 replied to *SL_MoreThanOneDevicePopup
Yes i play on ps4. What is psn gamertag and how Do i remove it
4:30 pm, December 24, 2019 Technical Issues
AdzfarShukry replied to Stuck on connecting to the server
Thanks for the reply, PSN is AdzfarShukry
12:30 am, April 8, 2020 Technical Issues
Adwyer672 replied to Changing PSN ID Online, FIFA 20 will work properly?
I reset it with a spare account first as a test and it was fine
6:30 pm, April 21, 2020 Technical Issues
4RMCF4 replied to FUT APP can’t login
Is the psn login details same for the FUT app?
2:00 am, April 21, 2020 Technical Issues
