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EA_Aljo replied to about lag delay and slow gameplay
@Thetefo I'm not seeing any noticeable delay. Possibly, alternate DNS servers will help. Please follow the instructions here. If you don't see a difference, try the Google DNS server..
12:00 pm, June 7, 2020 Technical Issues
EA_Aljo replied to Wrongly Banned
Hi there, @falconstriker456. For help with banned accounts, please see the following article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Th..
9:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Wrongfully Transfer Banned!!!
Hi there, @Momo_Salah11tots. For help with banned accounts, please see the following article. Thanks!
7:00 pm, June 5, 2020 Technical Issues
EA_Aljo replied to Unban
Hi there, @SnorleXx_1800. Please see this article for help with banned accounts. Thanks!
6:00 pm, May 4, 2020 Technical Issues
EA_Aljo replied to There was an error communicating with the Fifa ultimate team servers. Please try
Hi there, @valfranses. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
6:00 pm, March 30, 2020 Technical Issues
EA_Aljo replied to Stupid sbc
Hi there, @Nicomunozzz123. If someone has compromised your account, please open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll try to help wi..
6:30 pm, February 18, 2020 Technical Issues
EA_Aljo replied to Someone Hacked my Fifa 20 account
Hi there, @nitinsoma. Please see this article for help with hacked accounts: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now. Thanks..
4:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Retrieving the traded player
Hello, @harunss88. I'm very sorry, but we're not able to return players that were submitted into an SBC by mistake. Please make sure you're submitting items that you are ok with permanentl..
4:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Please let that go to ea
Hi there, @xyas4ser. How frequently is this happening? Normally, when you take a loss, it means you disconnected from the match. If it happens often, we should go through some connection t..
5:30 pm, February 14, 2020 Technical Issues
EA_Aljo replied to Please help me ea im begging you.
Hello @Josh273165. For help with banned accounts, please see this article. Thanks!
4:00 pm, July 4, 2020 Technical Issues
EA_Aljo replied to Please help
Hi there, @Josh273165. For help with banned accounts, please see this article. Thanks!
5:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to My fut20 team is gone
Hi there, @robhodges. Please open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!
5:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to My fut20 team got hacked and players are sold.
Hello, @SonicM07. Please open a case with a live support advisor here: http://bit.ly/EA_Contact_Us. They can look into your hacked account. Thanks!
6:00 pm, December 18, 2019 Technical Issues
EA_Aljo replied to Lagging all of a sudden... Please help me..
Hi there, @droPssssss. I'll try to help with this. First, are you on a wired or wireless connection? Also, what system are you playing on? Thank you.
6:00 pm, June 18, 2020 Technical Issues
EA_Aljo replied to I gave Pele by mistake in an Sbc
Hi there, @IchBinCooljfj. I'm very sorry, but we can't refund items that have been accidentally submitted to SBCs since there are multiple warnings you'll be losing those items. Please be ..
7:30 pm, June 5, 2020 Technical Issues
EA_Aljo replied to I didnt get packs
Hi there, @Vellafellas. This is an issue we're aware of and investigating. Please keep an eye on our official channels for updates. Thanks!
7:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to I Got Hacked
Hi there, @70916666. For help with hacked accounts, please see this article: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now. Thanks..
4:30 pm, April 3, 2020 Technical Issues
EA_Aljo replied to Hacked!
Hello, @PureBrad. I'm really sorry for all the frustration. The web form you need to fill out is located here: https://help.ea.com/account-recovery/web-form. If it's not working, plea..
4:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Got transfer market banned
Hi there, @UnclaimedCord34. For help with banned accounts, please see this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Thanks!
7:00 pm, January 27, 2020 Technical Issues
EA_Aljo replied to Full 6 days no fifa
Hi there, @LeedsUFC1 Have you tried the steps listed below? Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate..
4:00 pm, March 4, 2020 Technical Issues
EA_Aljo replied to Fifa 20 crashing
Hi there, @royden458. If you're experiencing the freezing issue that was reported this weekend, please try the steps below for the console you play on: Xbox:1. Close the game -> ..
10:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Falsely transfer banned
Hello, @TrickShot06x. Please see this article for details on disputing action taken on your account: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accou..
6:00 pm, January 13, 2020 Technical Issues
EA_Aljo replied to EA Please Fixxxx Serverrrr !!! :crying
Hi there, @MASTEROC7_IR. Can you run the UO Trace again and this time send 100 packets? Thanks!
3:00 pm, December 9, 2019 Technical Issues
EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND
Hello, @dwlb666. I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..
5:00 pm, June 24, 2020 Technical Issues
EA_Aljo replied to Champs
Hi there, @Euanzoo. For help with banned accounts, please see the following article. Thanks!
6:00 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Cant choose email for connecting ea servers
Hi there, @olelbis. It sounds like you're seeing an email on your account that you don't have access to. If that's the case, please see this article for some help: https://help.ea.com/en-u..
7:00 pm, February 18, 2020 Technical Issues
EA_Aljo replied to Can't login to FUT -FIFA20 xboxone
Hi there, @noorylw. Are you still having trouble with this? We're currently experiencing an issue with our services and are working to get it resolved. Please keep an eye on @EAHelp o..
4:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Can't log in to EA in FIFA 20 on PS4!
Hi there, @Auburnrulz2008. We're currently experiencing an issue with our services so you may not be able to connect. Please keep an eye on our official channels for updates. Thanks!
9:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Been banned twice for my ultimate team name after not being able to change it
Hi there, @jamieyates04 For help with banned accounts, please contact ToS by following the instructions here. Thanks!
6:00 pm, June 18, 2020 Technical Issues
EA_Aljo replied to Account hacked 11 days ago still cant get any help.
Hi there, @Klak1nn. The reason your case is getting resolved is that you're constantly resuming it to ask for an update. This pulls it out of the queue so an advisor won't see it. Then, af..
3:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Account Suspended Due to Violation - Please Help (I had no idea)
Hi there, @sonofcantona1974. For help with banned accounts, please see this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts.  ..
4:00 pm, April 3, 2020 Technical Issues
EA_Aljo replied to * de jogo
Hi there, @Marbrisousa If you're saying you have been banned from the Transfer Market, please see this article for help: https://help.ea.com/en-us/help/account/information-about-banne..
8:30 pm, April 14, 2020 Technical Issues
E1hab95 replied to Cant delete my club anymore at fifa 20 FUT
@sason196 I can't delete my team online because I tried several times and accidentally chose a Spanish league instead of England I want help please delete and start from scratch, thanks
8:00 pm, January 28, 2020 Technical Issues
DylanDarklighter replied to Unable to connect to ea servers fifa 20
Please fix this
4:30 pm, November 15, 2019 Technical Issues
Dustykingz227 replied to Why FIFA 20 is still laggy???
@EA_Aljothe problem is observed only on the Playstation 4, there are no problems on the computer, and I decided that the game on the Playstation 4 is not so good. Please answer with all due respect wh..
6:00 pm, April 23, 2020 Technical Issues
Dustykingz227 replied to Huge Latency [FIFA20 FUT Online games]
@EA_Cade Imput Lag ( DNS 1.1.1.1 , DNS 8.8.8.8 ) MTU 1480 PPPoE Connection , the server where is the connect Stockholm Ping 48 , please send this information to the developers!!!! There..
9:30 pm, April 17, 2020 Technical Issues
Durrani13 replied to Someone remind me how to score against Ter Stegen please on November 8, 2019 3:56AM
You normally kick/volley/head the ball into the goal that Ter Stegen is standing in front of. If you do that then you score
4:00 am, November 8, 2019 Ultimate Team General Discussion
Durrani13 replied to Ligue 1 SBC is out on November 8, 2019 4:10AM
Wow!! 250-300k and a few hours of SBCs to get one of those. With Anchor it's an unbelievable 84 rated LB and with Finisher 85 rated LW. And those work rates. Please everybody put these in your teams f..
4:30 am, November 8, 2019 Ultimate Team General Discussion
Durrani13 replied to Legal action possible? on November 5, 2019 10:11PM
WarrenBarton wrote: » If you ever read through the terms, you will realise you have no rights of ownership of any in game content. They can do as they please, anyway you may be able to win a money j..
10:30 pm, November 5, 2019 Ultimate Team General Discussion
DuduDiniz95 replied to Did not Get my pack
The same problem here.. help please
9:00 pm, April 28, 2020 Technical Issues
Dronegan replied to Time to deal with PC hacking on November 9, 2019 10:57PM
@EA_Andy @EA_Lanna @EA_Rtas @EA_DarDar @EA_Cian Please tell us what is going on?? Ive faced that last 6 opponents in futchamps using legacy defending. Not only is your servers giving me the worst del..
11:00 pm, November 9, 2019 Ultimate Team General Discussion
Downthewing85 replied to Is there a point in playing now on November 6, 2019 9:05AM
EisenErmin wrote: » What happened????? What did I miss? Seriously, please tell me. Thanks 😂
9:30 am, November 6, 2019 Ultimate Team General Discussion
Downthewing85 replied to Is there a point in playing now on November 6, 2019 12:13AM
Phiba wrote: » Tjahr wrote: » EisenErmin wrote: » What happened????? What did I miss? Seriously, please tell me. Thanks Can someone please paste a link to what you are talking about This ..
12:30 am, November 6, 2019 Ultimate Team General Discussion
DodgyAussie replied to EA please reintroduce headers to fifa 20 on September 29, 2019 1:44AM
They’ve already mentioned that they are not adjusting headers. It has been too easy to exploit in the past. This is my favourite Fifa in years (if not, my favourite).
7:00 pm, November 9, 2019 Ultimate Team General Discussion
DobbieGrylls85 replied to FIFA 20 UNFAIR FUT CHAMPIONS LOSS DISCONNECT EA SERVER ISSUE
@EA_Darko I have the same problem - constantly being disconnected when ever I try and play an online match such as rivals.It isn’t a problem with my internet connection and it always reconnects as s..
10:00 am, December 8, 2019 Technical Issues
Dixonsharp replied to FIFA 20 keep connecting to ea server (PS4)
I'm having the same problem. How do you change the DNS and that other thing? Could you please explain.
8:30 pm, March 7, 2020 Technical Issues
DiegoGalimany replied to Losing connection
@yusufmakaveli That exactly happens to me, EA please help us
10:30 pm, April 12, 2020 Technical Issues
Der_Ahhhnold replied to Rttf Dybala on November 10, 2019 11:07AM
King_Cantona77 wrote: » Der_Ahhhnold wrote: » King_Cantona77 wrote: » Grub wrote: » King_Cantona77 wrote: » cartyHUNTER wrote: » Hopefully have a mini review in a few hours. Picked on..
11:30 am, November 10, 2019 Ultimate Team General Discussion
Der_Ahhhnold replied to Rttf Dybala on November 10, 2019 10:38AM
King_Cantona77 wrote: » Grub wrote: » King_Cantona77 wrote: » cartyHUNTER wrote: » Hopefully have a mini review in a few hours. Picked one up for 602k looks a beast and is a cert for at lea..
11:00 am, November 10, 2019 Ultimate Team General Discussion
Denzellim97 replied to [Asia - PS4] - Closed the game and now have countdown timer on
@aBroHaSNoID I have the exact same issue too. EA please resolve this soon and contact us
2:03 am, November 11, 2019 Technical Issues