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EA_Cade replied to Cant connect to FUT

Hi @WILLT323,Give it a shot now please. -EA_Cade View in thread

6:30 pm, January 16, 2020 Technical Issues

SeUB5
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EA_Cade replied to Cannot launch fifa 20 ultimate team please help

Hi @FapaJapla,Not showing any issues on your account or on our side at the moment. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en..

5:30 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Cannot Post On The Forum

Hi @Fresh_SkillzY,Sorry to hear it, can you give it a shot again please and let us know if you can post there now? -EA_Cade

3:30 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Can't update Fifa 20, receive no prompt for download

Hi @Naiyon41,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

11:00 pm, December 26, 2019 Technical Issues

rZki5
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EA_Cade replied to Can't sell one specific card

Hi @SaintScorpion,That's an account issue that will need to be looked into by the FIFA team, please reach out to an advisor here http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can take a l..

10:30 pm, December 17, 2019 Technical Issues

fDoHI
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EA_Cade replied to Can't play to the game on PC

Hi @dimdihadi,Sounds like the game is still installing. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

8:00 pm, March 10, 2020 Technical Issues

Ri03K
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EA_Cade replied to Can't play online friendlies in fifa or fut20

Hi @Anarki301,Most of the time this is an IP conflict where one of your ISP's has assigned an IPv6 address to you that doesn't play well with IPv4. I would recommend setting up a Static IP to your con..

3:30 pm, January 17, 2020 Technical Issues

YgmiE
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EA_Cade replied to Can't play FIFA 20 online with EA child account on Xbox one

Hi @gro1900,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to ..

3:30 pm, May 2, 2020 Technical Issues

Dlwkr
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EA_Cade replied to Can't load into Ultimate Team in FIFA 20

Hi @pascol3s,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade Vi..

8:00 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Can't get on the game at all

Hi @kjbird2012731,Sorry for the delay, can you get me a screenshot of what you're seeing please? -EA_Cade

4:30 pm, December 14, 2019 Technical Issues

PRl4U
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EA_Cade replied to Can't connect to ultimate team on ps4

Hi @shakeitspear,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

11:00 pm, February 26, 2020 Technical Issues

W7kmz
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EA_Cade replied to Can't connect to servers on network

Hi @Booshakalakaa,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..

5:30 pm, March 24, 2020 Technical Issues

SQ21l
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EA_Cade replied to Can't connect to ea server after updating PS4 version 7.50

Hi @naveed007777,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Can't connect to FUT

Hi @nikolas192,Give it a shot now please? -EA Cade View in thread

9:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Can't Play Friendly with My Friends

Hi @19gg03,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to y..

9:00 pm, April 21, 2020 Technical Issues

owdyW
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EA_Cade replied to Can someone help me please!

Hi @andrewgilbert11,Looks like your club was deleted, you'll need to reach out to an advisor and let them know the name of your deleted club (not squad) and when you last played with it so we can assi..

8:00 pm, March 31, 2020 Technical Issues

Busw2
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EA_Cade replied to Brazil national team

Hi @Tudor8772,Can you get us a picture of what you're seeing in game please? -EA_Cade

7:00 pm, March 13, 2020 Technical Issues

SUExT
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EA_Cade replied to Blocked my account

Hi @bougatsas1992,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

4:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Block transfer market

Hi @broodlee1,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade

4:30 pm, January 16, 2020 Technical Issues

vVwX6
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EA_Cade replied to Banned on Fifa

Hi @Awsomefalls567,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

4:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Banned from transfer market after account got hacked

Hi @yakaka, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

4:30 pm, December 28, 2019 Technical Issues

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EA_Cade replied to Banned from transfer market

Hi @zazhensna, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Banned for nothing !!! (Case 61529373)

Hi @rossonerox21,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

7:00 pm, June 17, 2020 Technical Issues

JPZAd
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EA_Cade replied to Banned for club name

Hi @Drew_Smith34, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Banned by mistake & Nothing in MY CASES

Hi @woshieayeye,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ.When you Email the Terms of Service team, t..

2:30 pm, December 6, 2019 Technical Issues

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EA_Cade replied to Banned

Hi @philkeel, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

3:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Ban transfer market

Hi @raducy23,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

2:00 pm, June 24, 2020 Technical Issues

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EA_Cade replied to Ban Length

Hi @Joshiemw,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 7, 2020 Technical Issues

vIxys
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EA_Cade replied to BSOD Fifa 20 Online (Origin Web Helper)

Hi @GOT_1_OK,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

6:00 pm, January 7, 2020 Technical Issues

1x4oW
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EA_Cade replied to Always getting disconnected on pc in rivas

Hi @WackoBracelet85,Sorry for the delay. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-ba..

6:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Always getting disconnected from Squad Battles.

Hi @iBruuuH,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..

6:30 pm, January 16, 2020 Technical Issues

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EA_Cade replied to Ajax juventus SBC not working

Hi @ZMitchxll,Can you get us a screenshot please? -EA Cade

8:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Age Restriction?

Hi @Flavianski24,I'm not showing anything that would be blocking you from playing account wise.Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear ..

5:30 pm, March 26, 2020 Technical Issues

M6sci
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EA_Cade replied to After the update on 11/19/2019 in the Ghost Career instead of emoticons.

Hi @-MaDraDeuS-,It looks to be an up arrow indicating the morale of that player has increased that's overlapping the emoticon. Can you please try deleting the Squad Update file in Customise - Profile ..

7:00 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Account hacked. Please help

Hi @steam-speedy022,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, April 14, 2020 Technical Issues

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EA_Cade replied to Account hacked now banned

Hi @OMGItsEnvyyy,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Account got Hacked... lost 650k Please Help

Hi @BronzyApollo0,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Account Suspended

Hi @ggrddggbgfbgfvb,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

6:00 pm, June 5, 2020 Technical Issues

BLbMN
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EA_Cade replied to Account

Hi @ellen11234, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

9:00 pm, December 12, 2019 Technical Issues

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EA_Cade replied to ACCOUNT HACKED PLEASE HELP

Hi @Jackjames1213,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

6:00 pm, November 21, 2019 Technical Issues

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EA_Cade replied to 5th in a row squad battle disconnect

Hi @Unluckyman22,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

6:30 pm, April 21, 2020 Technical Issues

Yu2SF
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EA_Cade replied to 3/20 - New Objectives not registering

Hey all, Gathering information on this at the moment, if you can provide details to help that would be great.Name of the Objective-For the Squad Builder Objective, please note which SBC it was that yo..

9:30 pm, March 20, 2020 Technical Issues

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EA_Cade replied to 3 games in a row i am winning fut champs , they leave i get a lose ???

Hi @general-mps,That would indicate that you were the party that disconnected I'm afraid. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to 3 disconnected in a row in WL!

Hi @nafantastico,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

4:00 pm, April 10, 2020 Technical Issues

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EA_Cade replied to 100 mbit internet connection still too laggy gameplay

Hi @muhenduj,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

10:30 pm, November 13, 2019 Technical Issues

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EA_Blueberry replied to PC FIFA 20 LAGS ON GOOD COMPUTER

Hey, PC FIFA fans!Does this solution fix this for you?    We also have some basic connection troubleshooting steps below that help out a lot of FIFA players. If they don't work, please let u..

8:30 pm, February 14, 2020 Technical Issues

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EA_Barry replied to 웹 이적 시장

@BlueYuMin      At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Русский форум Português Jez..

1:30 pm, November 13, 2019 Technical Issues

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EA_Barry replied to لابد منكم أصلاح البرو كلوب

@shalbal506      At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Русский форум Português Je..

4:30 pm, December 16, 2019 Technical Issues

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EA_Barry replied to سوق

@banda-07-bandar    If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/accou..

2:00 pm, March 1, 2020 Technical Issues

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EA_Barry replied to wrong

@jarra_joker @thejarrajoker    If you no longer have access to your email address, we can try to recover your account.   Fill out our webform, and we’ll get back to you as soon a..

1:30 pm, February 4, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.