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EA_Cade replied to FIFA 20 graphics issues

Hi @HR1993O,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

3:30 pm, March 4, 2020 Technical Issues

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EA_Cade replied to FIFA 20 freezing when start a match

Hi @BotevVratsaFC,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

7:00 am, June 21, 2020 Technical Issues

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EA_Cade replied to FIFA 20 for PC Stuck in Pre-match training

Hi @CSmitty1919,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_ClearAlso, have you tried repairing the game by right clicking it in the Origi..

10:00 pm, April 9, 2020 Technical Issues

ziaBg
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EA_Cade replied to FIFA 20 crashes when creating a new manager career

Hi @rsh5637,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

4:00 pm, April 10, 2020 Technical Issues

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EA_Cade replied to FIFA 20 crashes on checking connection screen in PC

Hi @anonymous_ash,Gotcha, and you've tried repairing the game by right clicking it in the Origin library and selecting the Repair option already? Can you try these steps please and let me know if they..

10:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 crashes after "checking connection" screen

@Pillpopper11 Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

11:30 pm, February 21, 2020 Technical Issues

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EA_Cade replied to FIFA 20 account was banned for no reason. My account has nothing valuable, why?

Hi @qiruidai,Your account looks to be waiting on you to contact us so we can resecure it, it was only banned to protect it from the unauthorized users.Please reach out to an advisor here http://bit.ly..

6:00 pm, June 4, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Transfer Market Ban

@Githers Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned or suspended account over Answers HQ. -E..

10:00 am, November 19, 2019 Technical Issues

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EA_Cade replied to FIFA 20 RANDOM BAN

Hi @AltmerS,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PS4 HIGH LATENCY AND PING

Hi @gsr1x,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

10:00 pm, April 21, 2020 Technical Issues

SCzwi
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EA_Cade replied to FIFA 20 PC-buttons configuration issue and sound dissapearing

Hi @cyclone885,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear Have you tried repairing the game by right clicking it in the Origin libr..

6:30 pm, March 7, 2020 Technical Issues

tRMsx
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EA_Cade replied to FIFA 20 PC, online rivals lag

@cutepoison7 Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

5:00 pm, February 6, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC crash

Hi @Theunger2201,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

3:00 pm, January 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC Freeze

Hi @ady_98,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

5:00 pm, February 12, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC FUT - Online players not moving

Hi @ALee1410,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

8:30 pm, April 18, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC FREEZING AFTER CHOOSING PROFILE AND DOWNLOADING LIVE FIXTURES

Hi @dareediro,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:00 pm, April 1, 2020 Technical Issues

QiTCH
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EA_Cade replied to FIFA 20 PC - controller buttons are messed up

Hi @imhoufis,Can you try deleting the file called settings out of the FIFA 20 folder inside the My Documents folder please and let me know if that helps? -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to FIFA 20 FUT screen freeze

Hi @larssonka,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

2:30 am, June 2, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Download Error

Hi @sujitDG,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Crashing - PS4/Xbox One

Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved:   PSN ID/Gamertag Platform ISP   Shou..

8:00 pm, February 28, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Constantly disconnected from EA servers

Hi @macunator,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to FIFA 20 - re-install

Hi @MAGG1E789,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to FIFA 20 (PS4) FPS drop when kick off or goal kick

@wlf723 Heya, can you tell me the make and model of your monitor/TV screen please so we can look into this further? -EA_Cade

11:00 pm, March 6, 2020 Technical Issues

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EA_Cade replied to Every mode except UT broken

Hi @TheLegendarii_8,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then le..

4:00 pm, April 22, 2020 Technical Issues

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EA_Cade replied to Error message: an error has occured in the following application (CE-34878-0)

Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved:   PSN ID/Gamertag Platform ISP   Shou..

7:00 pm, February 28, 2020 Technical Issues

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EA_Cade replied to Error loading the captcha from the captcha service provider?

Hi @SpykeLaaHD,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

9:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Error connecting to fifa 20 ultimate team.

Hi @Zameer56,Please run the UO trace in these steps http://bit.ly/EA_UOTrace under "Test Your Connection" and post the results so we can determine the cause of the connection problem. ..

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Error connecting to FIFA Ultimate Team

Hi @VerruckterHund,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Error Connecting to FIFA 20 while playing a game on PS4

Hi @joao6verde6,Can you grab us a screenshot of your PS4 network screen showing the up/down speeds and NAT type please so I can take a look? -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Ea Server improving

Hi @Petyesz117,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to EAS FC Catalogue update 1 appears to be damaged and cannot be used

Hey all, All you'll need to do until this is resolved is press cancel on that screen. Please let me know if that doesn't resolve the issue for you. -EA_Cade ..

9:30 pm, March 3, 2020 Technical Issues

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EA_Cade replied to EA servers kicks me out of nearly every game I play

Hi @MadaBro002,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

7:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to EA server disconnected. Squad battle lost

Hi @smith_utd1987,Not showing any issues at that time on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to EA platform login PSN account display is invalid

Hi @cdsora0410,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

6:00 pm, June 8, 2020 Technical Issues

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EA_Cade replied to EA TAKES MY COINS

Hi @silviucalance,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account actioned by Terms of Service over AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

Buasr
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EA_Cade replied to EA Suspended my account for what?

Hi @TrinatiS1,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

4:00 pm, November 23, 2019 Technical Issues

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EA_Cade replied to EA Suspended my account

Hi @tommydingding6,Please check your registered email for further information on this. You can also follow these steps http://bit.ly/ContactAccountDisputes to email the Terms of Service team. We canno..

7:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to EA Server disconnected in the middle of a game

Hi @titopouchka,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

6:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to EA Please stop it with the negative attitude!

Hi @sebastiannorge,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

6:30 pm, January 16, 2020 Technical Issues

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EA_Cade replied to EA PLS I GOT DISCONECT N TIME

Hi @MITXOBEM,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

9:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to EA DID A MISTKAE !! PLEASE HELP !!!

Hi @shai18815,What exactly is your issue? -EA Cade

4:00 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Division rivals losing connection to opponents

@Thebearded1dr Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..

2:30 pm, June 27, 2020 Technical Issues

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EA_Cade replied to Division Rivals bug, can't walking stops after a couple seconds VIDEO

Hi @SmoelieBoelie,Gotcha, can you ensure you have the latest drivers installed for the controller and let me know if that helps? Make sure all Windows Updates are installed as well please. ..

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Disconnections FUT 20

Hi @sc0rcher_108,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

10:00 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Disconnection issues

Hi @ijediman7,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA_Cade

4:30 pm, March 5, 2020 Technical Issues

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EA_Cade replied to Disconnection in Squad Battles

@Other0ne Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..

2:30 pm, June 27, 2020 Technical Issues

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EA_Cade replied to Disconnection and loss in Fut Champions after a win

Hi @Kailatah,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Disconnecting while In Game

Hi @KrisDesiigner,Not showing any issues at that moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Disconnecting leads to losses

Hi @colmfriel,If you're disconnecting from 70% of your squad battle games where only your connection is in play - something is up. Please run the UO trace in these steps http://bit.ly/EA_UOTrace under..

10:00 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Disconnecting from ultimate team

Hi @RedzerS77,Thanks for that, looks perfect. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade ..

5:30 pm, June 7, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.