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EA_Cade replied to Why arent position modifiers recognised as being in my club?
Hi @DazDobbie,Can you get me a screenshot of this please? -EA Cade
6:00 pm, June 23, 2020 Technical Issues
EA_Cade replied to Why am I being blocked by the trading market
Hi @jdmzhino,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..
5:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to What’s the issue please!?
Hi @BenGrigg5,I'm not showing any connection issues around the time you posted this. Your account did play matches but I'm showing you got points for all of them. Can you clarify what you meant by hav..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to What should I do ??!!!
Hi @Ibrahimsalar,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
5:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to What is this? SOMEONE PLEASE HELP 😭😭
Hi @Jneff5,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
11:00 pm, November 26, 2019 Technical Issues
EA_Cade replied to Weekend leauge
Hi @wolfie_22,The servers aren't going down, this is network congestion. Please remember that most of the world is self isolating at the moment and ISP's across the planet are under extremely heavy st..
4:00 pm, March 21, 2020 Technical Issues
EA_Cade replied to Weekend league entrance
Hi @ChOPpAhOLix69,I'm showing that you're qualified for FUT Champions on our side. Can you show me a screenshot from inside FUT showing that you aren't qualified please? -EA_C..
9:30 pm, December 28, 2019 Technical Issues
EA_Cade replied to Weekend League Connectivity
Hi @wolfie_22,The servers aren't going down, this is network congestion. Please remember that most of the world is self isolating at the moment and ISP's across the planet are under extremely heavy st..
9:30 pm, March 21, 2020 Technical Issues
EA_Cade replied to We're sorry, something has gone wrong.Please try again.problem to submitgoal fut
Hi @game_dreamer2000,Try this link, I didn't have any issues with the site just now: https://www.ea.com/games/fifa/fifa-20/goals-of-the-week -EA_Cade
9:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to We are sorry but there has been an error connecting to fifa 20 ultimate team PS4
Hi @jozaizgozda,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
7:30 pm, March 31, 2020 Technical Issues
EA_Cade replied to We are sorry but there has been an error connecting to fifa 20 ultimate team
Hi @averal09,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to We Could Not Complete Your Origin Order
Hi @FKNHellaldo,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
4:00 pm, May 2, 2020 Technical Issues
EA_Cade replied to Waiting an answer from EA help!
Hi @mopado,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade
6:00 pm, February 13, 2020 Technical Issues
EA_Cade replied to Waited for ages
Hi @Tasselass, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
8:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to WORST ONLINE GAMING EXPERIENCE EVER
@Xtreme_Enigmaa16 We're currently tracking an issue with Telecom if that's your ISP. If not, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://hel..
6:00 pm, March 29, 2020 Technical Issues
EA_Cade replied to WHAT IS GOING ON!!!
Hi @MattyDev89,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
3:30 pm, June 9, 2020 Technical Issues
EA_Cade replied to Urgent Help, this is beyond a joke now
Hi @Jullz141274,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Unstable FPS and speed up lag
Hi @Jleach777,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade
11:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Unplayable
Hi @waseemabdul7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
5:30 pm, December 13, 2019 Technical Issues
EA_Cade replied to Unable to login to ultimate team using my wired LAN connection
Hi @vssharma556,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Unable to get online
Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troublesh..
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to Unable to connect to fut account
Hi @KNGFUS,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
4:00 pm, March 18, 2020 Technical Issues
EA_Cade replied to Unable to connect to ea server fifa 20 ps4
Hi @samrock81,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Unable to connect to EA servers
Hi @VerruckterHund,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..
2:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Unable to connect to EA server
@Gianvt Gotcha, I would run through these real quick https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/and then if those steps don't resolve the issue please run the UO trace in the..
7:30 pm, November 11, 2019 Technical Issues
EA_Cade replied to Unable to connect ea servers
Hi @booodlaaaj,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
2:00 pm, June 3, 2020 Technical Issues
EA_Cade replied to Unable to connect
Hi @Zachap17,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
5:00 pm, January 29, 2020 Technical Issues
EA_Cade replied to Unable to Conner to EA servers
Hi @M-Millionth,Try again now please. -EA_Cade
10:00 pm, February 20, 2020 Technical Issues
EA_Cade replied to Ultimate team error :(
Hi @yuvalt1000,Not showing anything wrong with your account, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA_Cade
6:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Ultimate team error
Hi @ayalhoshan,Try again now please. -EA_Cade
5:30 pm, January 14, 2020 Technical Issues
EA_Cade replied to Ultimate team connection
Hi @Nicdruz1,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Ultimate team
Hi @xxielliottixx,Give it a shot now please. This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade
10:00 pm, January 30, 2020 Technical Issues
EA_Cade replied to Ultimate Team is completely broken because of cheaters.We paying money for what?
Hi @47rising,If you suspect someone is cheating, please report it accordingly. We have no way to action or investigate someone over Answers HQ. -EA Cade
4:00 pm, June 2, 2020 Technical Issues
EA_Cade replied to UNABLE TO HAVE A SOLID GOOD CONNECTION TO EA SERVERS
@KB1iLU Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-..
3:00 pm, January 25, 2020 Technical Issues
EA_Cade replied to Triangle and square not workings
Hi @Realpamflit,Sounds like you're on 2 button configuration or at least the game thinks you are. Try deleting the file called Personal Settings 1 in Customise - Delete - Profile and let me know if t..
11:00 pm, November 21, 2019 Technical Issues
EA_Cade replied to Transfermark ban
Hi @Beyko25,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to Transfer market not working
Hi @FUTWIZBrock, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to Transfer market banned
Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Transfer Mark
Hi @Martesggg,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
11:00 pm, December 6, 2019 Technical Issues
EA_Cade replied to Tournaments Locked Online Seasons Fifa 20
Hi @flipkings,Can you get me a screenshot of this please? -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Took away futchamps games and gave me a loss because servers went down
Hi @THorangeiPWN,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
8:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to There is a new problem FIFA20 crashes when checking the connection what to do?
Hi @nnnnnn1122,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to The Ping in fifa suddenly went from 45 max to 100 min, in Fifa only, for 4 days.
Hi @ahmedezt,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade
5:30 pm, April 29, 2020 Technical Issues
EA_Cade replied to The EA servers are unable to process your request at the current momentv
Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-..
4:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to Technical difference
Hi @heizejw,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
2:00 pm, June 3, 2020 Technical Issues
EA_Cade replied to THERE WAS AN ERROR COMMUNICATING WITH the fifa ultimate team servers. Please try
Hi @billylch,Does this just happen after heavy trading activity or is it any time you attempt to do an SBC? -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Stuck on Hazard loading screen
Hi @YouriBos,Are you getting stuck at the hospitality settings screen by chance? Can I get a screenshot of this please? -EA_Cade
9:00 pm, December 17, 2019 Technical Issues
EA_Cade replied to Stolen points..2nd week straight
Hi @tNiNJAt_009,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
10:00 pm, March 20, 2020 Technical Issues
EA_Cade replied to Still had no response to my case or several emails.
Hi @matthiasjosh95,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account sanction over AHQ. -EA Cade ..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Sound, video and gameplay issue
Hi @sam_wallace147,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade
10:00 pm, February 26, 2020 Technical Issues
