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yun2w
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EA_Cade replied to ultimate team connection lost !!!!

Hi @Axeger_85,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

6:00 pm, March 10, 2020 Technical Issues

ivJtK
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EA_Cade replied to trade ban

Hi @RadhaKrishna108,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

2:30 pm, April 16, 2020 Technical Issues

r4z0G
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EA_Cade replied to the game wont startup after recent update

Hi @saurs97,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

5:00 pm, March 13, 2020 Technical Issues

dvA4i
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EA_Cade replied to the connection to your opponent has been lost fifa 20 online friendlies

Hi @zSeeN9,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to y..

7:30 pm, June 4, 2020 Technical Issues

OEu9A
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EA_Cade replied to tell me why i live in asia but server is in uk us ....

Hi @Jasonbravo555,You're connecting to a server in the US for that test, that's not the server you play FIFA on. Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type..

3:00 pm, May 1, 2020 Technical Issues

liTwo
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EA_Cade replied to synchronizing hospitality settings

Hey all, This is being investigated right now, if you are experiencing this please provide the following info:Location:ISPPlatformGamertag/PSN ID. Should look like this:Austin, TXSpectrum ISPPS4 EA_Ca..

9:00 pm, December 17, 2019 Technical Issues

NibPJ
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EA_Cade replied to suspicious email

Hi @Seishin101,If the email came from either an @EA.com or e.EA.com address, it's from us. Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist ..

4:00 pm, March 13, 2020 Technical Issues

U6gch
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EA_Cade replied to squad battles fifa 20

Hi @Seekwithdave,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

3:30 pm, April 9, 2020 Technical Issues

I04pT
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EA_Cade replied to retrieve account information

Hi @NoMercy-0881, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

7:00 pm, January 9, 2020 Technical Issues

WQl5O
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EA_Cade replied to please help no open fifa

Hi @ADIgame123g,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

5:30 pm, April 28, 2020 Technical Issues

1N9Av
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EA_Cade replied to not possible to connect to ea servers with wired connection

Hi @klikklakpPOW,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let m..

6:00 pm, November 15, 2019 Technical Issues

IWk6R
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EA_Cade replied to new

@Trefke69 Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

5:00 pm, January 11, 2020 Technical Issues

7bZ23
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EA_Cade replied to my transfer market isn't working

Hi @craigboylanhot,Please speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter on this, we can't assist with this type of issue via AHQ. -EA_Cade ..

6:00 pm, February 1, 2020 Technical Issues

ZVeDh
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EA_Cade replied to losing conection on fifa 20 pc

Hi @Minvaljensen,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

4:00 pm, January 24, 2020 Technical Issues

YIgTV
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EA_Cade replied to kicked out after rivals win get a lose, what is happening

Hi @general-mps,The pack issue is being investigated. Not showing any issues at the moment on our side as far as connectivity goes. I would suggest taking a look at our Connection troubleshooting step..

7:00 pm, April 1, 2020 Technical Issues

SB40y
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EA_Cade replied to keep matching to people very far away

Hi @awad1231,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

3:00 pm, March 27, 2020 Technical Issues

K8upV
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EA_Cade replied to i have falesly banned after a week no answer

Hi @Afshin_Mutd,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 17, 2020 Technical Issues

nGeu4
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EA_Cade replied to i can't access my origin fifa20

Hi @merdo89,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

5:00 pm, April 16, 2020 Technical Issues

ERlKb
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EA_Cade replied to help me. my transfermarket

Hi @jc5620,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

2:00 pm, March 12, 2020 Technical Issues

rUtpw
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EA_Cade replied to game lagging pls help

Hi @Haxish4BetterAim,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

6:00 pm, December 13, 2019 Technical Issues

6SY4T
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EA_Cade replied to fifa20 closing

Hi @antilatrina33,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_ClearHave you also tried repairing the game by right clicking it in the Orig..

2:00 pm, March 11, 2020 Technical Issues

kmu5H
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EA_Cade replied to fifa 20 not starting up

Hey all,   While we're investigating this please make sure that you've already done the following:     Please ensure that your OS is fully up to date. On Windows 10 you can do th..

2:00 am, February 19, 2020 Technical Issues

ONSdZ
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EA_Cade replied to fifa 20 gameplay is getting laggy after i play 2 or 3 matches

Hi @Mitrogun,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

6:00 pm, April 28, 2020 Technical Issues

DHdzk
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EA_Cade replied to fifa 20 fut crashing on start up

Hi @shaundoug,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..

6:30 pm, February 28, 2020 Technical Issues

sRlQA
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EA_Cade replied to fifa 20 fut champion weekend

Hi @Nash0410,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

3:30 pm, March 28, 2020 Technical Issues

h3Ldu
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EA_Cade replied to fifa 20 crashing after latest update

Hi @Versyta123,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:30 pm, March 31, 2020 Technical Issues

j8egH
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EA_Cade replied to fifa 20 black screen

Hi @ilijababic1014,Can you provide more information please? What system are you playing on?Where are you getting the black screen?Thanks! -EA Cade

10:00 pm, April 1, 2020 Technical Issues

ui8RZ
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EA_Cade replied to fifa 20 audio

Hi @Unkn0wabl3,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

6:00 pm, November 15, 2019 Technical Issues

Y4UEa
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EA_Cade replied to fifa 20 Transfer market ban

Hi @thejokarq832, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

7:30 pm, March 18, 2020 Technical Issues

uHoqd
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EA_Cade replied to fifa 20 ... DOWN ... AGAIN

Hi @Bobamir007,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

2:00 pm, June 3, 2020 Technical Issues

Lb2xV
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EA_Cade replied to f

Hi @lonefrank,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

EUwaG
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EA_Cade replied to div rivals disconnections after win

Hi @tophazardous,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

8:00 pm, November 14, 2019 Technical Issues

cZw86
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EA_Cade replied to controller setting locked on unused

Hi @XxkingkoloxX,Can you get us a screenshot of this please? -EA_Cade

6:00 pm, December 13, 2019 Technical Issues

sWHZg
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EA_Cade replied to connection

Hi @bushwickfloyd,Try again now please. -EA_Cade

4:00 pm, February 1, 2020 Technical Issues

iWCdo
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EA_Cade replied to cant sync cloud data

Hi @Nikhil2296,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

7:00 pm, April 21, 2020 Technical Issues

D1oKh
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EA_Cade replied to cant log in

Hi @StrongRightWrist,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq..

4:00 pm, December 14, 2019 Technical Issues

Q6j8W
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EA_Cade replied to cant connect to ea servers , disconnect during game pc

Hi @general-mps,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

5:00 pm, April 1, 2020 Technical Issues

lmqOr
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EA_Cade replied to cant connect to EA servers

Hi @LugoviBB,If your neighbor can connect on your account on his network, something is wrong with your local network. Please try these steps http://bit.ly/ConnectivityBTS and let me know if they help...

9:30 pm, April 3, 2020 Technical Issues

07liv
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EA_Cade replied to can't connect ultimate team whit banned msg

Hi @fifaplayere16,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

4:30 pm, March 17, 2020 Technical Issues

ItSfN
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EA_Cade replied to but EA Help isn’t even available here what do I Do??

Hi @MoRyad,Can you try setting your region to the US here http://bit.ly/EA_Contact_Us and trying again please? -EA Cade

3:00 pm, May 1, 2020 Technical Issues

6kesz
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EA_Cade replied to ban problem

Hi @Bombsshell,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 16, 2020 Technical Issues

CFpqi
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EA_Cade replied to an error occurred downloading the fut squad update. please try again

@HiddenMatrix77 Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, June 3, 2020 Technical Issues

ovHSg
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EA_Cade replied to a "Coin Distribution Ban" That isn't valid, and not resolved for 6 weeks.

Hi @SmoothTheOneXbox,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.No one via the call centers, chat or email can assist with a banned account, only the T..

7:00 pm, February 25, 2020 Technical Issues

RtxgE
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EA_Cade replied to [PC] game crashes when looking for rivals in Ultimate team

Hi @OperationSWAGy,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:30 pm, March 31, 2020 Technical Issues

Ub5lD
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EA_Cade replied to You lost connection to your opponent.

Hi @mirelionut95,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

4:00 pm, March 4, 2020 Technical Issues

OdxRG
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EA_Cade replied to Wrong fully Banned by EA twice this year.

Hi @redds212,Your account was banned for activity that took place while it was outside your control, please contact an advisor here http://bit.ly/EA_Contact_Us to resecure the account so it can be rea..

2:30 pm, June 9, 2020 Technical Issues

2IRAi
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EA_Cade replied to Worse connection in friendlies than rivals

Hi @spoopynat,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, June 2, 2020 Technical Issues

ePr7A
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EA_Cade replied to Why do I keep getting disconnected from division rivals on fifa 20

Hi @Eddiehoh1010,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

8:30 pm, April 24, 2020 Technical Issues

CUex4
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EA_Cade replied to Why did I get banned from the transfer market?

Hi @markmira14,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

5:00 pm, April 16, 2020 Technical Issues

Wn09D
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EA_Cade replied to Why can’t I login to fifa ultimate team

Hi @MRpoopyjj,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

4:30 pm, January 16, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.