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EA_Cade replied to Local Multiplayer
Hi @mischka3231,This feedback has been sent to the FIFA team for investigation. -EA_Cade
3:30 pm, December 4, 2019 Technical Issues
EA_Cade replied to Kicked me out off server
Hi @MarcusTheKiller4,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the othe..
6:00 pm, December 4, 2019 Technical Issues
EA_Cade replied to Icon swaps progress
Hi @astonvilla20886,Are you positive they were first owned players? I'm not seeing any other reports of this issue. You can check by viewing the player stats in your squad to see if they have the Firs..
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Icon swaps players .. SBC mistake ... just 1 player Extra
Hi @MOHA-_-BAARA,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
8:30 pm, March 11, 2020 Technical Issues
EA_Cade replied to Icon swap pack problem
Hi @ma9ttia,As the SBC states you'll need 18 players there's nothing we can do on this one I'm afraid. -EA_Cade
11:00 pm, November 22, 2019 Technical Issues
EA_Cade replied to I was winning in futdraft and I got disconnected and I lost
Hi @Riodbrasil,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other play..
4:00 pm, March 5, 2020 Technical Issues
EA_Cade replied to I received wrong version of player.
Hi @BeaucoupIII,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, April 22, 2020 Technical Issues
EA_Cade replied to I never recieved my loan icon player from signing up to Fifa News
Hi @Swagimantangi,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:00 pm, January 29, 2020 Technical Issues
EA_Cade replied to I lost my players in FIFA 20 Ultimate team !!!
Hi @azghhjjhhdss,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to I lose my players
Hi @Rivelinjo,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to I keep disconnecting from servers mid match in draft, im also using points!!!!!
Hi @LeagueofTurtles,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other..
8:30 pm, February 19, 2020 Technical Issues
EA_Cade replied to I had riyad mahrez before i close the game then he disappeard PLAYERS DISAPPEAR!
Hi @shabrawy55,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to I disconnect after i win the matches
Hi @Notaplayer79,Sorry to hear it, what system are you playing on? -EA Cade
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to I can’t sub any player
Hi @A-M-A-Z-A11,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
6:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to I can't list transfer list players on FIFA Ultimate Team
Hi @htown15,Odd, can you give me a screenshot of this please? -EA_Cade
3:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to Hi 62DerSimSpOr62 i miss my player
Hi @ozytattos,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Help me please
Hi @CGoodwin98,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Got stuck at the end of game
Hi @skinnyboat6,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..
10:00 pm, March 12, 2020 Technical Issues
EA_Cade replied to Got standard Lemar not FUT Birthday
Hi @MingeBucket,FUT Birthday players are no longer in packs. For future reference, there is a countdown available on the FUT loading screen for promotion expiry dates. -EA Cad..
8:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to Glitched and sold my 200,000 player for 30k grrr
Hi @nathanjhodg,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mark..
5:30 pm, March 13, 2020 Technical Issues
EA_Cade replied to Glaring Edit Player Issues
Hi @SunBeaner,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
2:30 pm, January 2, 2020 Technical Issues
EA_Cade replied to Game performance
Hi @LukeConwayy,If you're seeing delayed gameplay in single player modes you may have some issues with your TV in regards to input delay.What's the model of your TV and which console are you playing o..
9:30 pm, January 23, 2020 Technical Issues
EA_Cade replied to Game crashing when buying players of the market.
Hi @hernamator,Sorry to hear it! Is the game crashing completely or is it kicking you off of Ultimate Team? -EA Cade
5:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Game crashes on all platforms when scoring from a cross.
Hi @Petoes_K,Is this a header from a cross or any cross goal? This isn't happening to all players is why I'm asking. -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Fut 20 players are getting tired early
Hi @mtylmz12,Are you using the Overload Ball Side tactic? -EA Cade
9:30 pm, April 7, 2020 Technical Issues
EA_Cade replied to Full lag even on me Fut Menu and Can't bid in any players
Hi @ssnap1989,Sorry to hear it, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
4:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to Fifa ultimate team players
Hi @Dazlayla15,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, April 22, 2020 Technical Issues
EA_Cade replied to Fifa PC players stop moving
Hi @Godfried009,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by p..
6:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Fifa 20 ps4 unable to connect
Hi @ersiinkurt,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other play..
6:30 pm, November 26, 2019 Technical Issues
EA_Cade replied to Fifa 20 players lose stamina
Hi @Dancurry14,Are you using Overload Ball Side in custom tactics? -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Fifa 20 fut draft bug
Hi @Platino1227,Single Player Draft's can fluctuate in difficulty level match to match. -EA_Cade
3:30 pm, January 15, 2020 Technical Issues
EA_Cade replied to Fifa 20 - Edit Player Issues
@w44643233 wrote: Product: FIFA 20Platform:PCWhat is your gamertag/PSN ID? w44643233Which mode has this happened in? Kick offWhich part of the mode? Home & AwayHow often does the bug occur? E..
2:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to FUT players gone
Hi @jonstevens23,If your account was compromised you should be able to regain that content. Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
5:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to FUT DRAFT ONLINE ERROR
Hi @Bandi_Wayne,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to FUT DRAFT
Hi @Dadacr72005,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..
10:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to FUT DISCONNECTION ISSUES
Hi @pellinski,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other playe..
10:30 pm, December 3, 2019 Technical Issues
EA_Cade replied to FUT - Signed a player, not appeared in Squad
Hi @MCGribble2,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to FIFA20 SBC Issue
Hi @KelvinShi0327,If you completed the League SBC before the new player was available yesterday at 6 PM GMT you won't be able to pick him, this is the same across all League SBC's. ..
3:00 pm, February 20, 2020 Technical Issues
EA_Cade replied to FIFA 20: An error occurred and your squad was not saved
Hey all, if you get a DNF for any reason and haven't reconnected to FUT since, your players enter a "locked" state, meaning you won't be able to edit your squads or list players until you reconnect to..
8:00 am, December 2, 2019 Technical Issues
EA_Cade replied to FIFA 20 PC FUT - Online players not moving
Hi @ALee1410,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade
8:30 pm, April 18, 2020 Technical Issues
EA_Cade replied to FIFA 09 player
Hi @dante2564,I'm showing that you received and opened the pack for that challenge. -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to FALSE DNF (v2.0)
Hey there, in a FUT Champions match the player who dropped connection is given the loss. There isn't a way to reverse this or replay the match, we can only try preventing it from happening by strength..
10:30 pm, June 13, 2020 Technical Issues
EA_Cade replied to Error with player in pack
Hi @DrewSTaylor,I'm showing that you pulled Kante at 8 AM UTC on the 9th. At that time Defenders were in packs not Midfielders. All TOTY players were released again about 3 hours after you pulled Kant..
6:30 pm, January 14, 2020 Technical Issues
EA_Cade replied to During fifa ultimate team games my players become very hard to control
Hi @iBVENDETz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
4:00 pm, January 23, 2020 Technical Issues
EA_Cade replied to Draft Token Request
Hi @TomDac,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..
6:30 pm, December 6, 2019 Technical Issues
EA_Cade replied to Disconnected twice after scoring
Hi @mepics,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Disconnected from 2 draft finals and can’t get hold of an ea advisor
Hi @910599,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..
5:00 pm, May 2, 2020 Technical Issues
EA_Cade replied to Disconnected draft final and didn’t receive right rewards
Hi @perkinsjames1,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other p..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to DISCONNECTED AFTER DRAFT ENDS
Hi @MagicDom,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player..
6:30 am, November 24, 2019 Technical Issues
EA_Cade replied to DIDNT GOT MY PLAYER
Hi @The_Gamer_073,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, February 1, 2020 Technical Issues
