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EA_Darko replied to Innocent van

If you have a ban on your account @broodlee1 then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us..

5:00 pm, January 20, 2020 Technical Issues

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EA_Darko replied to I am banned, but why, if I play always fair

You will need to speak to our Terms of Service team for any ban @lietuvaever.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-abou..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to I QUIT FUT

Hey @hamidzaibullah if you have any questions relating to a TOS sanction then you will need to speak to our Terms of Service team as they are the only ones who can discuss a TOS sanction or ban w..

2:00 pm, November 28, 2019 Technical Issues

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EA_Darko replied to Help Please

Hey @Aiden_wave if there is a ban on your account then you will need to speak to our Terms of Service team and explain the situation to them.   The process to contact our ToS team can b..

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Got an achivement from another player?

That's an odd one @RobRokk. Can I ask on what platform did this occur?   Darko

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to Game keeps going to windowed mode

Hey @marcursT if the game is being forced into windo mode when you are not alt-tabbing or setting the game as such then this can point to a conflict with another program. It's no harm trying..

2:30 pm, April 21, 2020 Technical Issues

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EA_Darko replied to Forced to watch lag replays after div rivals match

That's an odd one @nikhilp96 and not one that I have seen myself. Can I ask, on what platform are you seeing this issue and are you seeing any issues in other modes? Darko 

8:30 am, February 10, 2020 Technical Issues

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EA_Darko replied to FIFA 20 - Banned From Online

Hey @Blackarat if you have a ban on your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/e..

4:30 pm, January 22, 2020 Technical Issues

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EA_Darko replied to Companion app transfer ban

Hey @Baapstra if you have a ban on  your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea...

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Coins

Hey @olikucharski having a friend send you coins is a breach of the FIFA 20 Terms that you agreed to when first launching the game.     To appeal your sanction you will need t..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to Changing EA accounts

You will need to speak to our Terms of Service team @zoomballs.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..

1:30 pm, April 30, 2020 Technical Issues

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EA_Darko replied to Banned from the Tranfer Market

Hey @oliver2569 any TOS related issues need to be directed to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/..

5:00 pm, January 19, 2020 Technical Issues

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EA_Darko replied to Banned for no reason

You will need to speak to our Terms of Service team in relation to any TOS issue @JoshWilson77.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/accoun..

12:30 pm, April 3, 2020 Technical Issues

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EA_Darko replied to Banned by fault

  Hey @whiteshadow53200 you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/informa..

4:30 pm, January 13, 2020 Technical Issues

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EA_Darko replied to Banned Transfer

You will need to speak to our Terms of Service team in relation to any ban @robinkoalbani.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..

5:00 pm, January 28, 2020 Technical Issues

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EA_Cade replied to missing

Hi @georgenec123,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mar..

5:30 pm, February 11, 2020 Technical Issues

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EA_Cade replied to kante and others missing , untraceable Trezeguet in place ,Fifa 20

Hi @coloursplash8,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, December 10, 2019 Technical Issues

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EA_Cade replied to hello

Hey all, Friendlies are hard to troubleshoot on our end as you're dealing with a Peer2Peer connection without going through our servers. Can any of you connect to other friends on Friendlies or is thi..

7:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to friend match

Hi @seky_543,Friendlies can be difficult to diagnose as it could be a multitude of things that don't effect other modes as much. Most commonly we see IPV4 vs IPV6 as a big issue with them, you both ar..

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to fifa 20 frozen

Hi @IleaFlorian,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

7:00 pm, December 13, 2019 Technical Issues

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EA_Cade replied to fifa 20 draft

Hi @hxxb,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. Yo..

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to companion App: bid turnt into a 70k buy now

Hi @Evalios68,We have never been able to replicate an issue with the companion or web app purchasing an item for a price other than it was set at by the user.If there were a bug with the transfer mark..

7:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to cannot connect to ea server after weekend league win, and get a lose , again

Hi @general-mps,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Wrong purchase due to market malfunctions

Hi @pascalonegames,We have never been able to replicate an issue with listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the transfer market we wo..

4:00 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Won a draft match 5/0 then while going back to menu, game says i disconnected

Hi @CBCB_dRk,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player..

7:00 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Unfair Matchmaking

Hi @ozerg5,Matchmaking never looks at your OVR, only your location and division. You're jumping in at the tail end of the game's content cycle while other players have been collecting high rated items..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Transfer market freeze cost me 200000 coins

Hi @raybuff91,We have never been able to replicate an issue with the companion or web app listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the t..

11:00 pm, March 4, 2020 Technical Issues

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EA_Cade replied to Transfer Market

@amitmohanm We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market ..

5:30 am, December 27, 2019 Technical Issues

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EA_Cade replied to Speed up lagging and other servers issue

Hi @Guteekk93,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Sold RTTF Sancho for 27k

Hi @Liuhaonan4518,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ma..

6:30 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Servers went down

Hi @spurs3159,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other playe..

2:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Servers are trash

Hi @abdo1771974,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

3:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Season XP points

Hi @Markhallam,Not seen this lately, any chance you can get me a screenshot of your XP and then another after completing an Objective so I can get this looked into? -EA_Cade

5:00 pm, January 24, 2020 Technical Issues

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EA_Cade replied to Scammed ... Who would've known

Hi @darraghsproject,Xbox doesn't region lock as far as I'm aware. Do other game discs read on your console? -EA Cade

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Prime Icon listed for minimal price due to app stutter

Hi @ephtwo-d-too,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mar..

6:00 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Player selss for less coins than I asked on the trasfermarked

Hi @1111111ggdsw2,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ma..

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to PS4 console comes on by itself..... why?

Hi @shattseek,That sounds like your console may need to be looked at, FIFA won't turn our console on randomly though it may start an update if your console is configured accordingly.Similarly, I've no..

8:00 pm, June 4, 2020 Technical Issues

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EA_Cade replied to Only get 1 game from a draft in Fifa20

Hi @ethanspurs14,Draft is a knockout tournament, you get 4 games if you win all of them. Otherwise you go out when you lose. -EA_Cade

7:30 pm, March 24, 2020 Technical Issues

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EA_Cade replied to Online, can't play online without paid xbox account

Hi @99turino,You'll need an active Xbox Live Gold membership to play online with other players. -EA Cade

4:00 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Objectives cannot be completed

Hi @billaros,I'm not seeing any other reports of this, were you able to get this one completed? -EA_Cade

5:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to New account on Xbox

Hi @yt4333ewss,Your FIFA account is tied to the old gamertag, you can't access it from another one. -EA Cade

9:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to My friend cant play online with only 2 friendlies. White screen problem

Hi @Egzup,That usually means that person has a strict NAT type or is on IPv6. You'll want to get them to set a Static IP to their PS4 and then place it in a DMZ. If they're on IPv6 there isn't much we..

4:30 pm, January 30, 2020 Technical Issues

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EA_Cade replied to Moves to League without me moving when I change the tab in the transfer market

Hi @FlyingCupid87,I'm not seeing any other reports of this, what platform are you playing on? -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Lost draft token and self service refusing

Hi @alex_the_quagzi,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other..

2:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Lost coins, bidding problem

Hi @anasameen84,We have never been able to replicate an issue with the companion or web app listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the..

6:00 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Larsson moments for 126k

Hi @jordam1401,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer marke..

9:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Kicked me out off server

Hi @MarcusTheKiller4,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the othe..

6:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Jonathan Viera

Hi @Airamzito,Icons are not in Career mode on any platform - if you've seen otherwise, it's a modded game. -EA Cade

6:30 pm, June 8, 2020 Technical Issues

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EA_Cade replied to Incorrect transfer operation

Hi @MonsterMash08,We have never been able to replicate an issue with the companion or web app buying or listing an item for a price other than it was set at by the user. If there were a bug with the t..

10:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Icon swaps progress

Hi @astonvilla20886,Are you positive they were first owned players? I'm not seeing any other reports of this issue. You can check by viewing the player stats in your squad to see if they have the Firs..

2:30 pm, May 1, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.