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EA_Cade replied to FUT servers kicking offline

Hi @TingTong1968,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

3:30 pm, April 17, 2020 Technical Issues

LFp9X
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EA_Cade replied to FUT rivals opponent quitting

Hi @JoshisKeene92,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to FUT players gone

Hi @jonstevens23,If your account was compromised you should be able to regain that content. Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

5:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FUT online friendlies won't start

Hi @pc20021077,Can you try deleting everything in there that isn't a Career mode save and let me know if you see a difference? -EA Cade

7:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to FUT not being available try again later

Hi @johnny9019,You have an account issue blocking you from connecting at the moment - please reach out to us at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can resolve this for you. ..

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FUT log in error return me to main meniu

Hi @07522142127,Please reach out to us on Twitter at @EAHelp so we can take care of this for you. -EA Cade

2:30 pm, April 1, 2020 Technical Issues

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EA_Cade replied to FUT club deleted.

Hi @bigGucciso5a300,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

3:00 pm, May 1, 2020 Technical Issues

IWgte
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EA_Cade replied to FUT champs loss

Hi @CarlitoRNS,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

6:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FUT championship lag

Hi @guyzino,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to FUT and Division Rivals: Game disconnects loading the final statistics

Hi @leoheidji,I wouldn't recommend DMZ'ing your PC connection for security reasons. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..

3:00 pm, June 9, 2020 Technical Issues

gXpEM
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EA_Cade replied to FUT Weekend

Hi @Blixten0408,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

5:30 pm, April 4, 2020 Technical Issues

J3hPF
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EA_Cade replied to FUT WEB APP

Hiya, @TamirEilon2828      Are you logging in with the same information seen here in game? -EA Cade

4:30 pm, April 3, 2020 Technical Issues

Ma8k9
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EA_Cade replied to FUT Transfer market

Hi @hallja7,Does this happen every time or only after you place several bids? -EA Cade

10:00 pm, March 31, 2020 Technical Issues

von3C
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EA_Cade replied to FUT Friendly Mode Crash PS4

Hi @jpe2111,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..

9:30 pm, June 9, 2020 Technical Issues

VnEfr
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EA_Cade replied to FUT DRAFT ONLINE ERROR

Hi @Bandi_Wayne,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

3:00 pm, March 27, 2020 Technical Issues

pC25F
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EA_Cade replied to FUT Companion Update: Transfer Market Not Working

Hi @djgroves3,Can you try these steps please http://bit.ly/IOS_TS and let me know if the error persists? -EA Cade

2:30 pm, April 16, 2020 Technical Issues

6YjQs
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EA_Cade replied to FUT Champs reg

Hi @DAVE-HUNTER-88,I'm showing you redeemed access Saturday and played no games during the Weekend League. -EA Cade View in thread ..

9:00 pm, April 24, 2020 Technical Issues

KGWE8
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EA_Cade replied to FUT Champs Opponent Quit but I get Loss

Hi @MrGrandCru,That would indicate that you were the party that dropped connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FUT Champs

Hi @itsgreig123,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

7:00 pm, April 25, 2020 Technical Issues

xQjY0
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EA_Cade replied to FUT Champions game not updated

Hi @simonexxx288xxx,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

4:30 pm, April 10, 2020 Technical Issues

ldyto
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EA_Cade replied to FUT Champions Connectivity

Hi @berkdoker,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

3:30 pm, March 28, 2020 Technical Issues

acbos
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EA_Cade replied to FUT Champions - wins not given

Hi @chocolatetruffle,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..

7:30 pm, April 25, 2020 Technical Issues

06bH3
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EA_Cade replied to FUT Champion server issues

Hi @mhines17, @dunna888,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..

7:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to FUT Challenges

Hi @TobyIrving68,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread

5:30 pm, April 28, 2020 Technical Issues

JaX82
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EA_Cade replied to FUT CHAMPS REWARDS MISSING

Hi @TheDirtyAussie,They went out 5 minutes after your post. -EA Cade View in thread

2:30 pm, July 2, 2020 Technical Issues

sZ4XQ
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EA_Cade replied to FUT CHAMPIONS REWARDS

Hi @FIDODIDOkhl,Showing you collected them 2 minutes after this post. -EA Cade

4:30 pm, June 4, 2020 Technical Issues

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EA_Cade replied to FUT CHAMPIONS DISCONNECT AND NOT COUNT THE MATCH

Hi @PRESTIGIOUS94,That would indicate that you were the party that disconnected I'm afraid. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..

7:30 pm, April 25, 2020 Technical Issues

EPIsf
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EA_Cade replied to FUT CHAMP BUG??

Hi @plachtacek,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

4:30 pm, March 27, 2020 Technical Issues

Muc4S
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EA_Cade replied to FUT 20 in China

Hi @InsPirE0605,FIFA 20 was not released in China, in China we offer the FIFA Online series. -EA Cade

9:00 pm, April 18, 2020 Technical Issues

98aLK
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EA_Cade replied to FUT 20 disconnect since>2 days

Hi @dvfataleden,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? -EA Cade

3:00 pm, April 22, 2020 Technical Issues

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EA_Cade replied to FUT 20 cannot connect

Hi @sameermalikshaik,Sorry for the delay, is this still happening? -EA Cade

3:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to FUT 20 account hacked and stolen

Hi @LThalassites,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, May 2, 2020 Technical Issues

kHtOC
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EA_Cade replied to FUT - Signed a player, not appeared in Squad

Hi @MCGribble2,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, June 30, 2020 Technical Issues

IKzi2
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EA_Cade replied to FIFA20 stuck on opening credits since latest update- PC

Hi @adm_gn_aladeen,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

9:30 pm, June 9, 2020 Technical Issues

RLMZi
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EA_Cade replied to FIFA20 keep crashing since new update

Hi @SCA_packmanch,Are you scoring from a cross when this happens by chance? We're tracking an issue with that at the moment. -EA Cade

3:00 pm, April 2, 2020 Technical Issues

plgND
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EA_Cade replied to FIFA20 :Can't play with a friend online we both have PS4 pro :(

Hi @Lugstar1,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to..

8:30 pm, April 24, 2020 Technical Issues

bkJXT
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EA_Cade replied to FIFA download bug

Hi @GerakisRz3,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, April 2, 2020 Technical Issues

ykwEp
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EA_Cade replied to FIFA disconnected FUT weekend league

Hi @abc1247671195,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

5:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to FIFA compensation

Hi @zkdl1092,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, June 11, 2020 Technical Issues

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EA_Cade replied to FIFA Freezing during offline & Online gameplay. Fix needed.

Hi @Bolty3108,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FIFA Disconnecting 1/31/2020

Hi @ModLegendary,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

6:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to FIFA DID NOT GIVE MY PACKS

Hi @FB1907KAAN1998,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to FIFA Connectivity 1/31/2020

Hi @ModLegendary,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

8:30 pm, January 31, 2020 Technical Issues

08SWR
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EA_Cade replied to FIFA 20 wont let me invite a friend to game, option is shaded out?

Hi @cdcjunior,What system is this happening on and where are you inviting them from? -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to FIFA 20 will only download 20%

Hi @sormon,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

4:00 pm, April 29, 2020 Technical Issues

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EA_Cade replied to FIFA 20 unable to connect to EA servers

Hi @minikpasa,Can you provide some further information for me, what system are you playing on and what are you doing when you're getting that error message? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to FIFA 20 ultimate team Error

Hi @mikelaurensen112,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to FIFA 20 is loading forever in the first loading screen (PC)

Hi @b1xcky_12,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to FIFA 20 installation error

@Wattumarja Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

8:30 am, June 19, 2020 Technical Issues

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EA_Cade replied to FIFA 20 in PS2 does not connect to EA Servers

Hi @rollin1985,Can you try connecting via a hotspot by chance? It sounds like something is blocking you where the EA TOS would normally pop up, connecting via a hot spot or a different ISP has resolve..

3:00 pm, March 27, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.