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EA_Cade replied to SBCs not visible on companion app or website

Hi @YashG10,You'll need to complete some basic SBC's like that one before the rest of them unlock. -EA_Cade View in thread

2:00 pm, January 11, 2020 Technical Issues

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EA_Cade replied to SBC not working.

Hey all, This issue with the companion/web app is also effecting the National Pride SBC's, the FIFA team are aware and investigating at the moment. In the meantime you can still complete these SBC's f..

11:00 pm, November 26, 2019 Technical Issues

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EA_Cade replied to SBC Glitch

Hi @gewoonduckster,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer ..

5:30 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Rivals wins didn't give me champs points

Hi @CptDerpy738,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Rivals rewards

Hi @speno132012,Rivals rewards release on Thursday -EA Cade View in thread

2:30 pm, July 2, 2020 Technical Issues

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EA_Cade replied to Rewards claimed in Fifa 20 companion dissapeared

Hi @jonathan0489,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:00 pm, March 10, 2020 Technical Issues

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EA_Cade replied to Rewards

Hi @sirreynolds86,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Removed my team

Hi @BifocalScroll37,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Redeem WL access lost

Hi @alby2289,I'm showing that you were qualified for last weekends competition and played no games. -EA Cade View in thread

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Quitters

Hi @KGI_Kliko,Thanks for the feedback, I'll see that it gets to the right teams. Currently, if your game session is interrupted the game will determine based on several factors whether the game is rec..

9:30 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Quick sold player

@03calz03 Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

12:00 pm, June 24, 2020 Technical Issues

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EA_Cade replied to Quick Sold

Hi @ZzSam98zZ,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, March 3, 2020 Technical Issues

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EA_Cade replied to Qualified for weekend league but says I haven’t qualified

Hi @leftyfut,Sorry to hear it. I'm not showing that you redeemed any Weekend League points this week, you did last week though and only played 4 games. -EA_Cade ..

4:00 pm, December 14, 2019 Technical Issues

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EA_Cade replied to QUICKSELL BY FAULT

Hi @isidoridis,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Ps4 fut and rivals game play speed.

Hi @portvalefanjosh,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

6:00 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Progress failed to reset fut 20

Hi @lesnavreksei,You can only complete objectives once per account, regardless of whether or not you've deleted your FUT and started again. -EA_Cade ..

4:00 pm, December 28, 2019 Technical Issues

B1k82
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EA_Cade replied to Progress Disappeared

Hi @drackonus123,Your FUT account is tied to your PSN ID, they are not transferrable. -EA Cade View in thread

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Problem with FUT Web App

Hi @BeeNGBOFF,Hey there, can you tell me exactly what you were doing when this started? -EA Cade View in thread

3:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Problem in ultimate team

Hi @MHD9JR,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

3:30 pm, March 4, 2020 Technical Issues

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EA_Cade replied to Problem after buying a pack

Hi @zumbann,Sorry. Any pack purchased is immediately opened, you cannot store them. You can store packs for later that were earned via draft and SBC's though. -EA Cade ..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Pro clubs minor adjustments for ea

Hi @Brian_3305_6w4r,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

2:30 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Prime Icon listed for minimal price due to app stutter

Hi @ephtwo-d-too,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mar..

6:00 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Potm aubameyang

Hi @kofirmoore,If you're sharing an account with someone we can't differentiate between who completed an SBC. On our side, someone from your home console connected to FUT and completed an SBC and that..

5:30 pm, November 22, 2019 Technical Issues

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EA_Cade replied to Post patch lag and stutter

Hi @Conductz10,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

7:00 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Points not added

Hi @gfd34567uytgfd,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Please read the description

Hi @xstlth,Your account was investigated by the Terms of Service team and they've declined to overturn this action. As this issue has been investigated several times now, they will not be looking into..

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Please help me get the club back.

Hi @M8rf,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

3:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Please help - ea sports login

Hi @murphy_z11,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

6:30 pm, February 14, 2020 Technical Issues

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EA_Cade replied to Player using glitch in fut champions

Hi @Lalo10142007,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

3:00 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Player stuck in transfer list

Hi @Lazy_Tradie,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Player not found in my club

@rohit090 Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.   We can't assist with this type of issue via AH..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Player moments morales

Hi @kofirmoore,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, December 21, 2019 Technical Issues

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EA_Cade replied to Player just disappeared from my listing

Hi @alexc096,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:30 pm, November 21, 2019 Technical Issues

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EA_Cade replied to Player gone

Hi @sabbani,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:30 pm, January 16, 2020 Technical Issues

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EA_Cade replied to Player fitness

@WhiteShark8800 Fitness is bugged at the moment, but in the opposite way you're describing. Until a fix is implemented regardless of your players fitness level seen on the Squad screen they will alwa..

9:00 pm, December 7, 2019 Technical Issues

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EA_Cade replied to Player Of The Match Announcement Gone

Hi @jimmarshall,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to PlayStation

Hi @dgriff376,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

6:30 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Personal settings 1 failed to load on

@TheRomanManager if you highlight FIFA on the dashboard and then hit the Start button and select Manage Game you should see an option on the left that says Saved Data, select that and then select you..

2:03 am, November 11, 2019 Technical Issues

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EA_Cade replied to Personal settings 1 failed to load

@TheRomanManager if you highlight FIFA on the dashboard and then hit the Start button and select Manage Game you should see an option on the left that says Saved Data, select that and then select you..

2:13 am, November 11, 2019 Technical Issues

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EA_Cade replied to Penalty kick fault

Hi @ahmedElshahat500,That's working as intended, the target circle does not stay where you place it until you've pressed the shoot button. -EA_Cade ..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to Packs missing

Hi @pushparaj07,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Packs disappearing

Hi @doosan14,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Packs disappeared before I could redeem.

Hi @35373737,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Packed player missing

Hi @essemm17,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, February 21, 2020 Technical Issues

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EA_Cade replied to Packed Salvio but didnt receive the TOTSSF version

Hi @demercreed,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:30 pm, June 2, 2020 Technical Issues

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EA_Cade replied to PING POINTER

Hi @Kratasek33,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

3:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to PC FUT possible GPU failure causing loss of focus on window

@jsbloo That's really odd, can you get me a video of this happening please?Can you also try these steps and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cad..

9:00 am, November 29, 2019 Technical Issues

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EA_Cade replied to PC Crashing after launching FIFA 20

Hi @Dodgy_Gabe,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

5:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to PC Alt+F4 solution please?!

Hi @themajor47,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to PACK FAIL

Hi @chappeth14,The Championship TOTS is still active and in packs until Monday.  -EA Cade View in thread

7:00 pm, May 1, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.