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EA_Cade replied to Copa libertadores - saving crashes the game
Hi @Zlatan1101,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..
5:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to Constantly kicked out of server mid game
Hi @leeakoinhull,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade
6:30 pm, June 18, 2020 Technical Issues
EA_Cade replied to Constantly freezing or getting disconnected online
Hi @Pushmipuli,You'll want to reach out to your ISP on this one, you have a 1000ms ping to your router which is indicative of an overall network problem. That first hop should never be above 2ms in an..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to Connection very bad although network works fine
Hi @Coolphon_12,Thanks for that information. Since you have already performed the most common steps please try these more advanced steps http://bit.ly/PSTroubleshooting to see if they resolve the issu..
10:00 pm, April 9, 2020 Technical Issues
EA_Cade replied to Can’t buy Fifa Points
Hi @ArhturWoodhouse,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then le..
3:00 pm, February 27, 2020 Technical Issues
EA_Cade replied to Cannot play with friend
Hi @GeorgeVlasak,Are you on the same network? You may be experiencing an IP conflict. -EA_Cade
3:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to Can't play online friendlies in fifa or fut20
Hi @Anarki301,Most of the time this is an IP conflict where one of your ISP's has assigned an IPv6 address to you that doesn't play well with IPv4. I would recommend setting up a Static IP to your con..
3:30 pm, January 17, 2020 Technical Issues
EA_Cade replied to Can't connect to servers on network
Hi @Booshakalakaa,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
5:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to 3 Champions disconnections without network problems
Hi @Evalios68,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..
7:30 pm, January 25, 2020 Technical Issues
EA_Cade replied to *SL_MoreThanOneDevicePopup
Hi @Agnemyr91,Can you try these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database first?If that doesn't work - these steps will let you delete your PSN ID so you can re-add it after. Step 1..
4:30 pm, December 24, 2019 Technical Issues
EA_Barry replied to my PSN account suspeneded
@classongrass8787 Please see the following link for info on this, thanks. https://www.playstation.com/en-za/get-help/help-library/my-account/grief-reporting/banned-and-suspen... ..
10:30 am, June 2, 2020 Technical Issues
EA_Barry replied to Controller Vibration Turn Off Feature
@JamieTheGee Turning off controller vibration at a console level should work. Are you sure you did it correctly/turned it off on the correct controller? Press the Xbox b..
4:00 pm, January 27, 2020 Technical Issues
EA_Andy replied to FUT 20 Your account doesn't have a fut club
Hey all, We're looking into this. I'd first check you're definitely using the correct EA Account login in details. Sometimes these can be different to the email/password you use for your..
10:00 pm, November 14, 2019 Technical Issues
EA_Aljo replied to Ultimate Friendlies Error
Hello, @Player_cho9ahm1. UPnP is something that should be enabled. This helps manage the devices connected to your network. Usually, when you can't play online friendlies it means your NAT..
5:30 pm, March 26, 2020 Technical Issues
EA_Aljo replied to Problem with online friendlies FIFA20
Hi there, @calixmarlon12. It looks like you both play on PS4. Can both of you go to the network settings and tell me what it says for the NAT type?
5:00 pm, January 8, 2020 Technical Issues
EA_Aljo replied to Online or FUT friendlies unable to connect with friend
Hi there, @sal1989man. I'd like you and your friend to check the NAT settings on your consoles. Which are you playing on? I'll get some instructions on how to do that. It's in the network ..
4:30 pm, January 14, 2020 Technical Issues
EA_Aljo replied to Online friendlies.
Hi there, @osherangel2297. Can you and your friend check the NAT setting in your console's network settings and let me know what it says? Thanks!
3:30 pm, March 27, 2020 Technical Issues
EA_Aljo replied to Online friendlies PS4 does not work with 99% of friends. "Cannot connect"
Hi there, @CosmicQuasimodo. Can you tell me what your NAT type is? It needs to be either Type 1 or Type 2. Also, make sure you enable UPnP. That manages multiple devices on your network. I..
4:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Losing connection from EA servers with great network connection
Hi there, @chapstick87. I'll try to find out why you keep lagging and disconnecting. It sounds like you've already gone through a lot of troubleshooting, but are you able to run a UO Trace..
5:00 pm, April 2, 2020 Technical Issues
EA_Aljo replied to I can’t go on ultimate team without the game crashing
Hi there, @certified_N0nce6, I'm sorry for all the frustration you're experiencing. Hopefully, the steps below will help - 1. Go to the PS4 Settings > Account Management, and sel..
7:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to How to unlink old psn account from ea?
Hi there, @asant90 You'll need to open a case with a live support advisor here to see if it's possible to unlink your account: http://bit.ly/EA_Contact_Us. If they do this, you will l..
5:00 pm, December 10, 2019 Technical Issues
EA_Aljo replied to Full 6 days no fifa
Hi there, @LeedsUFC1 Have you tried the steps listed below? Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate..
4:00 pm, March 4, 2020 Technical Issues
EA_Aljo replied to Fifa 20: Can't play online with friends
Hi there, @Donsolu_90. Can you and your friend take a look at the network settings screen on your consoles and let me know what it says for the NAT setting? Thanks!
9:00 pm, April 20, 2020 Technical Issues
EA_Aljo replied to Fifa 20 crashing
Hi there, @royden458. If you're experiencing the freezing issue that was reported this weekend, please try the steps below for the console you play on: Xbox:1. Close the game -> ..
10:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Fifa 20 Online Friendly
Hi there, @lehpi00. Can you and your friend check the network settings screen on your consoles and tell me what it says for the NAT Type? Thanks!
5:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Connect Problem
Hi there, @Korhanb12. Try switching your connection to a hot spot. Then, switch back to your normal network and try playing again. Let me know if that helps or not. Thanks!
5:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to 5 days now Fifa 20 FUT still crashing
Hi there, @russ83. Try the steps below for your console - Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate M..
9:30 pm, March 3, 2020 Technical Issues
Dronegan replied to How do streamers dribble so fast? on November 9, 2019 6:45PM
BombSquadPuppy wrote: » Dronegan wrote: » BombSquadPuppy wrote: » RTG20 wrote: » Dronegan wrote: » Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which thro..
7:00 pm, November 9, 2019 Ultimate Team General Discussion
Dronegan replied to How do streamers dribble so fast? on November 9, 2019 5:23PM
BombSquadPuppy wrote: » RTG20 wrote: » Dronegan wrote: » Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which throttles their connection to the the actual game, w..
5:30 pm, November 9, 2019 Ultimate Team General Discussion
Dronegan replied to How do streamers dribble so fast? on November 9, 2019 4:28PM
Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which throttles their connection to the the actual game, which will make the game play better than them due to lag compensat..
4:30 pm, November 9, 2019 Ultimate Team General Discussion
Davidinho9_IL replied to Problem to find matches in FUT champions and division Rival
There is any other option? and im not finding it, after i get inside the network in the settings what i need to do?
4:30 am, November 24, 2019 Technical Issues
DarkWaterSong replied to Black Screen / PC Keyboard Stuck on screen Glitch
Quick Question, is this a PC or an Xbox? If its Xbox that is glitching with a PC keyboard, have you tried another one? I just know that not al keyboard work all the time, and due to issues..
12:00 am, March 21, 2020 Technical Issues
CtldChaos replied to Gameplay this weekend deserves an apology from EA on November 10, 2019 4:32PM
Pablofsi05 wrote: » It's this simple people. There are 3 types of netcode regarding the connectivity model they use: servers, P2P and rollback netcode (predictive). If EA really wanted to eliminate ..
5:00 pm, November 10, 2019 Ultimate Team General Discussion
CtldChaos replied to Do I just completely suck? on November 5, 2019 4:19PM
It seems there is a patch going out at the moment. Whenever that happens the game play goes to complete and utter garbage. It seems like EA uses the same network paths for patch download as gameplay a..
4:30 pm, November 5, 2019 Ultimate Team General Discussion
Colt_seevers replied to Just Had a interesting chat !!! on November 5, 2019 1:16PM
Retro_G wrote: » Colt_seevers wrote: » Retro_G wrote: » Hoopsterz wrote: » No loss glitch and network manipulation I imagine are the same thing. It has been in fifa since like 2015 and is a..
1:30 pm, November 5, 2019 Ultimate Team General Discussion
Colt_seevers replied to Just Had a interesting chat !!! on November 5, 2019 1:03PM
Retro_G wrote: » Hoopsterz wrote: » No loss glitch and network manipulation I imagine are the same thing. It has been in fifa since like 2015 and is always there in one form or another. When a g..
1:30 pm, November 5, 2019 Ultimate Team General Discussion
Chapstick_87 replied to Losing connection from EA servers with great network connection
Here are screenshots, they are from when I was troubleshooting with EA Help! They had me do speed tests, delete corrupted files, and run a UO Trace. ..
12:30 am, April 4, 2020 Technical Issues
Camzxd replied to My FIFA is genuinely broken
I've stopped mate, I give them nothing now, they could happily have a good service off me as I love playing the game, as much of a pay to win game as it is, I'm willing to spend money to make a class ..
12:30 am, February 20, 2020 Technical Issues
Brianstorm1990 replied to FIX - Losing connection mid-game on FUT Rivals using Sky Broadband
Log in to your sky router (usually typing 192.168.0.1 will take you there. Your password is sky and your username is admin, unless you've changed it.)Click "Advance" and then "LAN IP Setup"Go down to ..
9:00 pm, December 18, 2019 Technical Issues
Bouboe112 replied to Anyone elses delay worse than usual today? on November 10, 2019 12:36PM
Pablofsi05 wrote: » It's this simple people. There are 3 types of netcode regarding the connectivity model they use: servers, P2P and rollback netcode (predictive). If EA really wanted to eliminate ..
1:00 pm, November 10, 2019 Ultimate Team General Discussion
BombSquadPuppy replied to How do streamers dribble so fast? on November 9, 2019 7:00PM
Dronegan wrote: » BombSquadPuppy wrote: » Dronegan wrote: » BombSquadPuppy wrote: » RTG20 wrote: » Dronegan wrote: » Pocketsquareguy wrote: » Streaming takes a lot of bandwidth Iâ€..
7:30 pm, November 9, 2019 Ultimate Team General Discussion
BombSquadPuppy replied to How do streamers dribble so fast? on November 9, 2019 5:44PM
Dronegan wrote: » BombSquadPuppy wrote: » RTG20 wrote: » Dronegan wrote: » Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which throttles their connection to t..
6:00 pm, November 9, 2019 Ultimate Team General Discussion
BombSquadPuppy replied to How do streamers dribble so fast? on November 9, 2019 4:59PM
RTG20 wrote: » Dronegan wrote: » Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which throttles their connection to the the actual game, which will make the game pla..
5:00 pm, November 9, 2019 Ultimate Team General Discussion
BombSquadPuppy replied to How do streamers dribble so fast? on November 9, 2019 4:35PM
Dronegan wrote: » Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which throttles their connection to the the actual game, which will make the game play better than them..
5:00 pm, November 9, 2019 Ultimate Team General Discussion
BenGrigg5 replied to Trace Report programs
@EA_Darko im utilizing network utility trace reports from the App Store just as EA link has said I could. if these reports aren’t detailed enough, can you recommend one thst supports your ..
7:00 pm, December 24, 2019 Technical Issues
AvengerRanger replied to everything freeze
Hey @Burundel , Sad to hear it. Maybe you could try these steps: 1) Troubleshooting connection problems: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/ 2) I..
7:30 pm, June 3, 2020 Technical Issues
Ash2442 replied to How do streamers dribble so fast? on November 9, 2019 4:56PM
RTG20 wrote: » Dronegan wrote: » Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which throttles their connection to the the actual game, which will make the game pla..
5:00 pm, November 9, 2019 Ultimate Team General Discussion
Ash2442 replied to How do streamers dribble so fast? on November 10, 2019 3:33AM
tom4s wrote: » Ash2442 wrote: » RTG20 wrote: » Dronegan wrote: » Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which throttles their connection to the the act..
4:00 am, November 10, 2019 Ultimate Team General Discussion
Arsenalman replied to Fifa 20 server and netcode analysis (Now pros are messing with their connection to get an advantage) on November 3, 2019 2:54PM
tworaf wrote: » Hi guys, I have put alot of time in to this starting from last year when Ea announced their making efforts to improve responsiveness. I worked in game dev before and networking is my..
2:00 pm, November 5, 2019 Ultimate Team General Discussion
Anarki301 replied to Can't play online friendlies in fifa or fut20
I do have a static ip address on my console (I mean that's locally on my home network) and it is a dmz host, but I'm not sure about my friend settings and I'm going to check that so we can try to work..
4:30 pm, January 17, 2020 Technical Issues
