Search
Search
EA_Barry replied to Account Management
@jares16 @Frossless CAN'T LOG IN TO YOUR EMAIL ADDRESS? If you no longer have access to your email address, we can try to recover your account. Fill out our webform, an..
2:00 pm, January 14, 2020 Technical Issues
EA_Barry replied to Account Compromised
@jackzombie614 @MichaelDK If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as ..
2:00 pm, March 24, 2020 Technical Issues
EA_Barry replied to A problem with Fifa 20 updates
@adi1567 Please not that the type of support (phone/chat) offered to you is determined by the options you choose when making contact, so if phone support is not offered, just choose different o..
6:00 pm, January 20, 2020 Technical Issues
EA_Barry replied to A letter from a FIFA player coping with Depression
@asilvaspoon Please allow our Advisors some time to attend to your current support case. Thank you. -------------------------------------------------------..
10:30 am, November 26, 2019 Technical Issues
EA_Barry replied to @zeroe.com
@Twanoviche If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more in..
12:00 pm, April 27, 2020 Technical Issues
EA_Barry replied to 0x803f80
@Raul98x You see the following error code and message when you try to launch an Xbox One game or game add-on: Something went wrong 0x803f8007 This may mean you no longer own the cont..
3:30 pm, February 19, 2020 Technical Issues
EA_Barry replied to "You lost your connection. Sign back in to access online features."
@dptron Please see the following link for info on that specific error message to check the possible reasons you are seeing the error: https://help.ea.com/en-us/help/faq/probl..
8:30 am, April 7, 2020 Technical Issues
EA_Barry replied to " You are not actively playing the game " Fifa 20
@alizafar1994 Assuming you are on Xbox, can you try the following steps please? https://answers.ea.com/t5/Technical-Issues/Fur-champs/m-p/8333595#M13754
2:30 pm, April 16, 2020 Technical Issues
EA_Atic replied to لقد تم تبنيد المتجر لدي في فيفا 20 وانا لا استحق اتمنى مراجعة الامر في هذا البند
Hey there, @mosa2004akabna we unfortunately do not support arabic on the forums. At the moment the following languages are supported on Answers HQ: English Deutsch..
12:00 pm, July 3, 2020 Technical Issues
EA_Atic replied to Unable to connect to ea servers fifa 20
Hey @Mariotapiag Can you take a look at our connective guide and see if that helps out. We do recommend playing on cabled connection over WIFI for better stability. /Atic ..
4:30 pm, November 15, 2019 Technical Issues
EA_Atic replied to Personal setting 1 problem fifa 20
Hey everyone, Can you try to clear you local and cloud saves for FIFA 20 and then try again. ( this will remove anything non FUT and VOLTA saves). This should help out, ..
9:00 pm, November 27, 2019 Technical Issues
EA_Atic replied to PC Error getdeviceremovedreason
With you already trying to reinstall drivers I would suggest to try a new windows user account @YourPotato and see if that help's out. /Atic ----..
7:30 pm, February 16, 2020 Technical Issues
EA_Atic replied to My game keeps freezing Xbox one fifa 20
Hey @hotchok10, is when you are playing online are you also using Wifi? If you are using wifi can you try a cabled connection to the Xbox and then play. /Atic ..
2:30 pm, December 2, 2019 Technical Issues
EA_Atic replied to Me and my friend cannot play in friendlies mode in FUT and in normal game.
@Hamzajr0777 What platform are you on and what error are you getting? /Atic --------------------------------------------------------------------------------------------------..
4:00 pm, December 4, 2019 Technical Issues
EA_Atic replied to FUT 20 FRIENDLIES , CANT CONNECT
What platforms are you on and are you on wifi or cabled connection? and last question who is your ISP? /Atic ----------------------------------..
10:30 pm, November 16, 2019 Technical Issues
EA_Atic replied to FIFA 20 Pro Clubs
Hey @Lindsaymc @TopScotsman08 @twinneyj @iownawolf123 What platform are you all on and what troubleshooting have you tried? /Atic ..
2:00 pm, March 21, 2020 Technical Issues
EA_Atic replied to FIFA 20 CRASHES ON STARTUP
Hey @ReMaX_006 @illamerica Are you on 64 bit version or 32 bit version of Windows 7? /Atic -------------------------------------------..
4:00 am, November 24, 2019 Technical Issues
EA_Andy replied to FUT 20 Your account doesn't have a fut club
Hey all, We're looking into this. I'd first check you're definitely using the correct EA Account login in details. Sometimes these can be different to the email/password you use for your..
10:00 pm, November 14, 2019 Technical Issues
EA_Andy replied to Cannot bid on the WebApp
Hi @x_cryo_75x If you haven't received a ban message then this should be temporary. They don't usually last more than 24 hours but it depends how many bids/buyouts you've been..
7:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to i cant play in ultimate team ,it says you need a age restriction
Hi there, @Andreichirachina. Can you get me a screenshot of the message you're seeing? Thank you.
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Unable to connect to FUT
Hi there, @kaboomer69. Are you getting this message when you just try to load into FUT? If so, try deleting the Online Squads file from Customize > Profile > Delete. Let's see if tha..
7:30 pm, January 13, 2020 Technical Issues
EA_Aljo replied to Transfer market not granted
Hello, @jason2053. If you're seeing a message that says to keep playing, that's what you need to do. Just keep at it and eventually it will unlock. Make sure you're fully completing games ..
9:00 pm, January 6, 2020 Technical Issues
EA_Aljo replied to Transfer market companion app
Hi there, @jaideng04. Are you seeing a message that you need to keep playing in order to unlock the market on the companion app?
8:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Required previlage
Hi there, @Ash19971114. This message can occur when either you don't have a current Xbox Live Gold subscription or you've had a communications ban from Microsoft. Can you check both of tho..
5:30 pm, March 6, 2020 Technical Issues
EA_Aljo replied to Online
Hi there, @richgang828. That message is coming from Xbox, not from us. You'll need to contact their support at xbox.com to find out why you're being told to get another Xbox Live gold subs..
6:00 pm, April 22, 2020 Technical Issues
EA_Aljo replied to I cant create a new account
Hi there, @al0stora. If you're seeing this message, it means your PS4 has reached the max number of FUT creations on it. We aren't able to add more. Did you happen to purchase a used conso..
7:00 pm, April 6, 2020 Technical Issues
EA_Aljo replied to Fifa 20 download error PS4
Hi there, @Becks2142. What happens when you try to download FIFA 20? Do you get an error message?
4:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Error message shown when entering FIFA 20 UT
Hi there, @Zombiekidhunter. Which system are you playing FIFA 20 on?
7:00 pm, April 13, 2020 Technical Issues
EA_Aljo replied to Code not working for free packs for champions edition fifa 20
Hi there, @rhys0484. Which platform did you purchase the Champion's Edition for? Also, did you pre-order or purchase after the game had launched. Also, there are multiple ways to ge..
7:00 pm, January 27, 2020 Technical Issues
EA_Aljo replied to Can’t login to FIFA 20 companion app
Hi there, @yaboyjosh7. What is the message you're seeing when you try to sign in to the companion app? Thanks!
6:30 pm, April 20, 2020 Technical Issues
Dustykingz227 replied to Huge Latency [FIFA20 FUT Online games]
@EA_Cade Imput Lag ( DNS 1.1.1.1 , DNS 8.8.8.8 ) MTU 1480 PPPoE Connection , the server where is the connect Stockholm Ping 48 , please send this information to the developers!!!! There..
9:30 pm, April 17, 2020 Technical Issues
Duromeco replied to How can I get back my money? I don't want to pay for a broken game like this...
Thanks for your reply.Wouldn't be easier for me and you to fix the problem instead of proceed with a (long in terms) refound?I've linked my problem in the preivous message and in order to be sure I've..
10:30 am, November 17, 2019 Technical Issues
DomWHUFC92 replied to CUSTOM TACTICS AND IN GAME SUBSTITUTION GLITCH
Me too, exactly same issue in Rivals, WL, even Draft which was a waste of an entry when you can’t make a sub ..
11:30 pm, July 1, 2020 Technical Issues
Didekfilip replied to [PC] Controls resetting in "KICK OFF" mode.
Hi, i want to play fifa 20 on a pc with xbox 360 controller but i plug in and try to play and it like dont detect my controller, my controller in another games it works, can you help me? here is a pic..
10:30 am, February 18, 2020 Technical Issues
Didekfilip replied to Controller issues fifa 20
Hi, i want to play fifa 20 on a pc with xbox 360 controller but i plug in and try to play and it like dont detect my controller, my controller in another games it works, can you help me? here is a pic..
10:00 am, February 18, 2020 Technical Issues
Dem757 replied to Disconnecting from the first few matches. PC
HiThanks for your help, I tried everything but nothing changed. So here is my UO trace results. ..
7:00 pm, March 17, 2020 Technical Issues
Delvinho replied to Any new content expected today? on November 5, 2019 3:02PM
BadSeedsFC wrote: » Crossing my fingers for more leaked messages. Who wants SBC when the empire is falling apart?
3:30 pm, November 5, 2019 Ultimate Team General Discussion
Deathuponyou_939 replied to Game crashes before match result shows up
Hey! After chatting for a long time with the team from EA on twitter, here is what i have done to no avail. Updating drivers : no improvementReinstalling/repairing the game : no improvement ..
3:00 pm, March 20, 2020 Technical Issues
DazDobbie replied to Why arent position modifiers recognised as being in my club?
2 screenshots one showing I have some in club and one showing they're not being recognised when I'm trying to use them ..
8:30 pm, June 25, 2020 Technical Issues
Davulinek replied to Error message : personal settings 1 failed to load (Fifa 20)
@GeorgeAd142 Turn off internet and then start the game, works for me on ps4 View in thread
8:30 pm, November 11, 2019 Technical Issues
Davidinho9_IL replied to Unfair match result
Now its happened me again , why no one is give some answers, its nonsense!!!!!!! ..
2:30 am, March 2, 2020 Technical Issues
Dardar5556 replied to Division Rivals Issue
I play on xbox. A message pops up saying the match is under FUT review and the winner and loser will be decided or something.
6:00 pm, April 1, 2020 Technical Issues
DangerZone replied to To EA on November 3, 2019 1:27AM
Nah, just work your arse off and beat em! If someone messages you to let them score get something out of it, do one yourself or ask for a 3 goal advantage.. dont take the L
9:00 am, November 5, 2019 Ultimate Team General Discussion
DamsteadsPete replied to FIFA 20 - SPEEDUP LAG , I HAVE TRIED EVERYTHING EA HAVE TOLD ME BUT STILL LAGS!!
It really is no point emailing on this forum any more. The EA advisors just copy and paste the same answers. When I complained about it in Fifa 19 I got banned for a week as I was being abusive by tel..
10:00 am, November 15, 2019 Technical Issues
Dadaea2008 replied to Error message : personal settings 1 failed to load (Fifa 20)
Hi I have a problem since Thursday, I can't play FIFA20 online, always getting this error message " Personal Settings 1 Failed to Load" Please support ..
8:30 pm, November 11, 2019 Technical Issues
Dad71UK replied to Error message: an error has occured in the following application (CE-34878-0)
I’m getting a similar issue on PS4.Error code CE-34878-0Happening on both my consoles (PS4 & PS4 pro)
7:00 pm, February 28, 2020 Technical Issues
D_D_51lv4 replied to Opponent quits, but recorded as a loss!?!
@EA_Cade Thanks for the reply.I'm certain that my connection did not drop. Perhaps, it dropped at the opponents end. However a message came up stating the opponent had forfeited, which is why I was su..
8:00 pm, April 25, 2020 Technical Issues
DECG_04 replied to Can't contact ea support
hi, I was in a game with a Good draft. Suddenly the game crashed and I lost my match early. The lost draft token says I'm not eligible for having a token. I fee..
3:30 pm, July 3, 2020 Technical Issues
Cudder808 replied to FUT Champs disconnection
Hi, could you please specify what a save file looks look. I also continue to have this issue where the opponent quits mid game and then I receive the message “we are sorry but there has be..
12:30 pm, March 28, 2020 Technical Issues
CrazyJay1997 replied to FUT20 Fitness
This is my players fitness at half. Ridiculous. Fix ASAP. ..
8:00 am, April 12, 2020 Technical Issues
