Search

Search
Search Replies by entering the text above.
yNRCk
...
EA_Cade replied to Ban Length

Hi @Joshiemw,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 7, 2020 Technical Issues

jDBtE
...
EA_Cade replied to Ball overload and fitness

Hi @mellis23,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

3:30 pm, March 4, 2020 Technical Issues

tQWnM
...
EA_Cade replied to BUG FIFA 20

Hi @60748519,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that helps?..

11:00 pm, December 3, 2019 Technical Issues

vIxys
...
EA_Cade replied to BSOD Fifa 20 Online (Origin Web Helper)

Hi @GOT_1_OK,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

6:00 pm, January 7, 2020 Technical Issues

r7pvL
...
EA_Cade replied to BSOD AFTER PLAYING ONE GAME FIFA 20

Hi @gonu1999,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

8:30 pm, January 23, 2020 Technical Issues

K2Gxp
...
EA_Cade replied to BANNED FOR NO REASON

Hi @killer_abbz1,Give us a shout on Twitter at @EAHelp so we can get this sorted for you, looks like your issue is account related rather than FIFA specific. -EA_Cade

4:30 pm, March 25, 2020 Technical Issues

P3Zjm
...
EA_Cade replied to BANNED FOR NAMING. NEED HELP ASAP

Hi @KaIamity,You have a case currently with the Terms of Service team. They'll reach back out to you once they have information to share. -EA_Cade

5:30 pm, February 13, 2020 Technical Issues

MgveB
...
EA_Cade replied to Automatic tackles

Hi @FelixParker17,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

6:00 pm, December 13, 2019 Technical Issues

QEG1j
...
EA_Cade replied to Attacking fullbacks

Hi @Mrcairo9,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

S64MY
...
EA_Cade replied to Ask

Hi @hsasaki5,Sorry for the delay, is this still happening? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

X7b26
...
EA_Cade replied to Arango

Hi @elchikitovivas,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread

3:00 pm, April 17, 2020 Technical Issues

e08MC
...
EA_Cade replied to App Not working properly

Hi @lipp1833,That's usually a desync between the app and the game squads. Can you try connecting to the console version of FIFA and then using the app again? -EA_Cade

9:00 pm, March 6, 2020 Technical Issues

LgZW3
...
EA_Cade replied to Another patch introducing more issues...

Hi @CurvelessSphere,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

2:00 pm, March 11, 2020 Technical Issues

L4GBe
...
EA_Cade replied to Another Blocking issue in CM

Hi @kaadji81,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

3:30 pm, January 3, 2020 Technical Issues

Xf3t7
...
EA_Cade replied to Annoying Career Mode Glitch

Hi @der4eyhtg,Just to be sure we're on the same page, are you referring to having more than one Team Sheet and not being able to select which team is played when you Sim a match? ..

6:30 pm, November 26, 2019 Technical Issues

4jogM
...
EA_Cade replied to An error occurred download the fut squad updat

Hi @prath11,Sorry to hear it. What have you tried so far? -EA Cade

7:00 pm, June 26, 2020 Technical Issues

1x4oW
...
EA_Cade replied to Always getting disconnected on pc in rivas

Hi @WackoBracelet85,Sorry for the delay. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-ba..

6:00 pm, February 11, 2020 Technical Issues

3RVkT
...
EA_Cade replied to Always getting disconnected from Squad Battles.

Hi @iBruuuH,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..

6:30 pm, January 16, 2020 Technical Issues

4lW0G
...
EA_Cade replied to All saves disappeared

Hi @SsDiol,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

4:30 pm, March 17, 2020 Technical Issues

ZntNk
...
EA_Cade replied to Ajax juventus SBC not working

Hi @ZMitchxll,Can you get us a screenshot please? -EA Cade

8:30 pm, April 7, 2020 Technical Issues

B0fV9
...
EA_Cade replied to Age Restriction?

Hi @Flavianski24,I'm not showing anything that would be blocking you from playing account wise.Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear ..

5:30 pm, March 26, 2020 Technical Issues

M6sci
...
EA_Cade replied to After the update on 11/19/2019 in the Ghost Career instead of emoticons.

Hi @-MaDraDeuS-,It looks to be an up arrow indicating the morale of that player has increased that's overlapping the emoticon. Can you please try deleting the Squad Update file in Customise - Profile ..

7:00 pm, November 20, 2019 Technical Issues

gpl7q
...
EA_Cade replied to After bidding at price 9x.000, I lost 994.000 coins for Eden Hazard OTW

Hi @cubi92qn,We have never been able to replicate an issue with the companion or web app bidding or listing an item for a price other than it was set at by the user. If there were a bug with the trans..

2:00 pm, June 10, 2020 Technical Issues

x9LnD
...
EA_Cade replied to After Title Update #8 - Cannot play game

Hi @genuiste,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

11:00 pm, December 3, 2019 Technical Issues

GCfWO
...
EA_Cade replied to Activating German in FIFA 20 in North America

Hi @kingfisher1325,You'll have the language options made available in your region, as you're in Canada you'll not have German available. -EA Cade

4:30 pm, April 17, 2020 Technical Issues

B2dSH
...
EA_Cade replied to Accounts banned without a reason

Hi @rhvkz,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

5:30 pm, January 11, 2020 Technical Issues

A5Gga
...
EA_Cade replied to Account transfer- From origin to xbox

Hi @spinacz14, There is currently no way to transfer your FUT content between platforms.  -EA_Cade

5:30 pm, March 7, 2020 Technical Issues

UO1vB
...
EA_Cade replied to Account hacked. Please help

Hi @steam-speedy022,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, April 14, 2020 Technical Issues

Qvy3M
...
EA_Cade replied to Account hacked, 10 million coin team gone, Slow response time on Origin

Hi @Klak1nn,What do you mean by "Someone at EA warned me that my account was getting hacked and exchanged e-mails with me"?Are you saying that we reached out to you before you contacted us via the hel..

5:30 pm, April 17, 2020 Technical Issues

VqbnN
...
EA_Cade replied to Account hacked now banned

Hi @OMGItsEnvyyy,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

6:30 pm, April 21, 2020 Technical Issues

j87qY
...
EA_Cade replied to Account hacked by emltmp.com

Hi @VinnySteinburg,The webform you've filled out is the only way to establish ownership of an account if you don't have access to its registered email address. If you cannot sufficiently prove your ac..

3:30 pm, June 9, 2020 Technical Issues

3BTRE
...
EA_Cade replied to Account hacked and Missing Coins + Players. Ea support cannot help.

Hi @Yanish01,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist in any way with this type of issue via AHQ. ..

9:00 pm, February 6, 2020 Technical Issues

TL8fv
...
EA_Cade replied to Account hacked and Coins missing

Hi @ikbalbekk,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, November 20, 2019 Technical Issues

m0DOR
...
EA_Cade replied to Account got hacked. Lost 1.3 million coins.

Hi @svetlqka13,You'll need to contact support at http://bit.ly/EA_Contact_Us via Chat or Phone on this one as the advisor advised you to do. -EA Cade

9:30 pm, April 16, 2020 Technical Issues

Mmk8J
...
EA_Cade replied to Account got Hacked... lost 650k Please Help

Hi @BronzyApollo0,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, March 17, 2020 Technical Issues

maAkR
...
EA_Cade replied to Account disabled

Hi @gerysson98,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

6:00 pm, June 19, 2020 Technical Issues

FKBQg
...
EA_Cade replied to Account Suspended

Hi @ggrddggbgfbgfvb,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

6:00 pm, June 5, 2020 Technical Issues

6XxfQ
...
EA_Cade replied to Account Merged

Hi @Blue-M00N-City,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

11:00 pm, November 19, 2019 Technical Issues

zNyYk
...
EA_Cade replied to Account Hacked and all my players sold - Support can't support me

Hi @linas21,I'm sorry that this happened to you, unfortunately it appears that when you resumed your case the advisor you spoke with didn't see that it was already escalated to the missing items team ..

10:00 pm, April 30, 2020 Technical Issues

BLbMN
...
EA_Cade replied to Account

Hi @ellen11234, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

9:00 pm, December 12, 2019 Technical Issues

f90me
...
EA_Cade replied to Accidently listened tots son through the lag

Hi @roeldekkers3,That's not something we offer assistance with I'm afraid. -EA Cade

7:00 pm, May 1, 2020 Technical Issues

iT4yY
...
EA_Cade replied to Accidentally sold player

Hi @jlavs10,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market w..

9:30 pm, December 6, 2019 Technical Issues

aUqQs
...
EA_Cade replied to Accidentally quick sold my prime puyol

Hi @Martim1801,We won't be able to assist in that case unfortunately. -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

Caz5B
...
EA_Cade replied to Accidentally discarded fut champions card aguero

Hi @rickk0172,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, January 22, 2020 Technical Issues

VR9oK
...
EA_Cade replied to Accidental sbc submission

Hi @fets81,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer su..

11:00 pm, November 27, 2019 Technical Issues

setLQ
...
EA_Cade replied to Accidental SBC Submission

@KronosTheG Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer ..

6:00 pm, February 11, 2020 Technical Issues

LZxJU
...
EA_Cade replied to Accessing EA Servers via Fifa 20

Hi @jamiedrfc,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

6:30 pm, March 26, 2020 Technical Issues

1wK7N
...
EA_Cade replied to Access denied on web app

Hi @Roberooo,Sorry for the delay, still happening? -EA_Cade

6:30 pm, November 21, 2019 Technical Issues

CASXa
...
EA_Cade replied to Acc deleted

Hi @To_Da_25ef,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

4:00 pm, November 30, 2019 Technical Issues

HQw3a
...
EA_Cade replied to Acc Deleted

Hi @ssancity,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

10:30 pm, February 14, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.