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AI12X
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EA_Cade replied to EA platform login PSN account display is invalid

Hi @cdsora0410,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

6:00 pm, June 8, 2020 Technical Issues

n9VOT
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EA_Cade replied to EA TAKES MY COINS

Hi @silviucalance,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account actioned by Terms of Service over AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

Buasr
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EA_Cade replied to EA Suspended my account for what?

Hi @TrinatiS1,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

4:00 pm, November 23, 2019 Technical Issues

ISYl7
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EA_Cade replied to EA Suspended my account

Hi @tommydingding6,Please check your registered email for further information on this. You can also follow these steps http://bit.ly/ContactAccountDisputes to email the Terms of Service team. We canno..

7:30 pm, November 14, 2019 Technical Issues

ZIh2w
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EA_Cade replied to EA Support is useless - How to get issue fixed?

Hi @H0pp1e,Sorry to hear this. Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

2:30 pm, December 28, 2019 Technical Issues

TO8dW
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EA_Cade replied to EA Stole my FUT and dont care

Hi @casper18sb,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to EA Service Network Problem

Hi @HZS8,Are you getting an error message of any kind? Can you post it here? -EA_Cade

5:00 pm, March 24, 2020 Technical Issues

4eGk2
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EA_Cade replied to EA Servers disconnect for no reason during a game

Hi @JacksonMagic101,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

3:00 pm, March 18, 2020 Technical Issues

m1AZn
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EA_Cade replied to EA Server disconnected in the middle of a game

Hi @titopouchka,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

6:30 pm, March 26, 2020 Technical Issues

BWxmz
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EA_Cade replied to EA Please stop it with the negative attitude!

Hi @sebastiannorge,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

6:30 pm, January 16, 2020 Technical Issues

1crGd
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EA_Cade replied to EA PLS I GOT DISCONECT N TIME

Hi @MITXOBEM,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

9:00 pm, April 18, 2020 Technical Issues

iSgTM
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EA_Cade replied to EA Is Scamming Me

Hi @Yospider21,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, March 3, 2020 Technical Issues

DSE0A
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EA_Cade replied to EA IS JOKE

Hi @bluenosemac2,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

4:30 pm, March 25, 2020 Technical Issues

3vzfd
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EA_Cade replied to EA DID A MISTKAE !! PLEASE HELP !!!

Hi @shai18815,What exactly is your issue? -EA Cade

4:00 pm, April 29, 2020 Technical Issues

Lm9y8
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EA_Cade replied to EA CRASHED ON ME!!!!!

Hi @Talaleid22,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

4:00 pm, December 14, 2019 Technical Issues

tCVRU
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EA_Cade replied to EA Account

Hi @xUFz,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..

6:30 pm, June 3, 2020 Technical Issues

a91YO
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EA_Cade replied to EA ACCOUNT

Hi @liamkenney,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

3:30 pm, April 9, 2020 Technical Issues

2h0wM
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EA_Cade replied to EA

Hi @17Ferney,There is no way to increase "pack luck" as it isn't something that exists. You're guaranteed only what the description on the pack dictates. Reviewing your chat history I'm not able to fi..

8:30 pm, January 10, 2020 Technical Issues

yRLcg
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EA_Cade replied to Dynamic Camera

@thehitman_82c Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread

10:00 pm, November 11, 2019 Technical Issues

7roR8
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EA_Cade replied to During fifa ultimate team games my players become very hard to control

Hi @iBVENDETz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

4:00 pm, January 23, 2020 Technical Issues

PWchn
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EA_Cade replied to Duplicate Email Bug

Hi @oacbrazil,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

8:30 pm, June 20, 2020 Technical Issues

mujnP
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EA_Cade replied to Draws when others rage quit

Hi @richie-mccaff,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

5:30 pm, February 6, 2020 Technical Issues

1h6E9
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EA_Cade replied to Drag back not working with custom controls

Hi @choda996,Wasn't aware of this. I'll see that it gets to the right teams. -EA_Cade

7:00 pm, January 25, 2020 Technical Issues

lovps
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EA_Cade replied to Draft disconnected

Hi @pikaboo112,Sorry to hear that. This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

6:30 pm, November 20, 2019 Technical Issues

lI1YK
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EA_Cade replied to Draft Token Request

Hi @TomDac,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..

6:30 pm, December 6, 2019 Technical Issues

cofNM
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EA_Cade replied to Draft

Hi @BBeni911,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

10:30 pm, December 13, 2019 Technical Issues

89LVB
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EA_Cade replied to Downloading and applying online squads

Hi @s1siyaz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

2:30 pm, January 29, 2020 Technical Issues

j64nY
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EA_Cade replied to Downloading

Hi @ambiguosrhino43,Nope, it's tied to your Origin/Gamertag/PSN ID. As long as you're on the same account you're good to go! -EA_Cade

7:00 pm, February 14, 2020 Technical Issues

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EA_Cade replied to Doing a good job 👍🏾

  @jovitheman wrote: I have one question, why do I have to watch an other persons replay or celebration? It’s a bit annoying to force someone to watch something that they just saw or can w..

2:30 am, June 2, 2020 Technical Issues

cLsW7
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EA_Cade replied to Do support tickets always get ignored???

Hi @MurphyG27,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

5:00 pm, February 6, 2020 Technical Issues

VgFtz
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EA_Cade replied to Division rivals rewards

Hi @fifaboy21212121,Rivals rewards have all been sent, if you're missing them you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us. -EA Cade ..

2:30 pm, June 11, 2020 Technical Issues

2h65L
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EA_Cade replied to Division rivals points not adding up anymore

Hi @Ghyu_kjhtr,Sorry to hear it. Are you fully completing the matches or are you getting a connection error? -EA Cade

10:00 pm, April 3, 2020 Technical Issues

RO5Bg
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EA_Cade replied to Division rivals points and coins

@Flipery8flop Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, April 15, 2020 Technical Issues

HT8hp
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EA_Cade replied to Division rivals losing connection to opponents

@Thebearded1dr Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..

2:30 pm, June 27, 2020 Technical Issues

GEWOb
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EA_Cade replied to Division Rivals keeps Crashing FIFA 20

@19td19td If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is..

2:00 pm, March 21, 2020 Technical Issues

kJNHK
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EA_Cade replied to Division Rivals is broken.

Hi @ODZI14,Division Rivals only matchmakes you by your current Division and location, it doesn't look into your team overall rating in any way. -EA Cade

5:30 pm, June 20, 2020 Technical Issues

EaGO1
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EA_Cade replied to Division Rivals bug, can't walking stops after a couple seconds VIDEO

Hi @SmoelieBoelie,Gotcha, can you ensure you have the latest drivers installed for the controller and let me know if that helps? Make sure all Windows Updates are installed as well please. ..

7:00 pm, March 31, 2020 Technical Issues

cIkVL
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EA_Cade replied to Div Rivals sped up & unresponsive gameplay

Hi @gl3w,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing t..

6:30 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Div Rivals error

Hi @dontmesswitboss,Sorry to hear that. What's the error message say? -EA_Cade

9:00 pm, January 7, 2020 Technical Issues

ul60s
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EA_Cade replied to Disconneting Mid game.

Hi @oocraigo,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

8:30 pm, January 4, 2020 Technical Issues

yChKd
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EA_Cade replied to Disconnects my fit champs games

Hi @Migitfin,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

10:30 pm, December 14, 2019 Technical Issues

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EA_Cade replied to Disconnects from servers while playing a match

Hi @Tjs2903,What system is this happening on? -EA_Cade

11:00 pm, December 17, 2019 Technical Issues

ejt59
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EA_Cade replied to Disconnections FUT 20

Hi @sc0rcher_108,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

10:00 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Disconnection!

Hi @Zeeguz01,Sorry to hear it, what system are you playing FIFA on? -EA_Cade

9:30 pm, December 10, 2019 Technical Issues

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EA_Cade replied to Disconnection issues

Hi @ijediman7,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA_Cade

4:30 pm, March 5, 2020 Technical Issues

UoERX
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EA_Cade replied to Disconnection in Squad Battles

@Other0ne Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..

2:30 pm, June 27, 2020 Technical Issues

0iavd
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EA_Cade replied to Disconnection and loss in Fut Champions after a win

Hi @Kailatah,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Disconnecting while In Game

Hi @KrisDesiigner,Not showing any issues at that moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..

4:30 pm, March 17, 2020 Technical Issues

yn0s3
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EA_Cade replied to Disconnecting leads to losses

Hi @colmfriel,If you're disconnecting from 70% of your squad battle games where only your connection is in play - something is up. Please run the UO trace in these steps http://bit.ly/EA_UOTrace under..

10:00 pm, November 13, 2019 Technical Issues

qMwVz
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EA_Cade replied to Disconnecting from ultimate team

Hi @RedzerS77,Thanks for that, looks perfect. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade ..

5:30 pm, June 7, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.