Search

Search
Search Replies by entering the text above.
SqcMv
...
EA_Cade replied to FIFA 20 Ultimate Team - XP Issue

Hi @BeardedWeirdo94,You only earn XP if you complete an objective, you don't get XP just for playing a game. -EA_Cade

4:30 pm, March 17, 2020 Technical Issues

yTS8B
...
EA_Cade replied to FIFA 20 Ultimate Freezes PC

Hi @Kurtz_Darny,Is this happening in FUT or Pro Clubs? Can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers instal..

11:00 pm, November 14, 2019 Technical Issues

lj1Dh
...
EA_Cade replied to FIFA 20 ULTIMATE TEAM CANNOT SIGN IN

Hi @smoggiewolf,Give it a shot now. -EA_Cade View in thread

3:00 pm, February 12, 2020 Technical Issues

1FU7I
...
EA_Cade replied to FIFA 20 Transfer Market Ban

@Githers Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned or suspended account over Answers HQ. -E..

10:00 am, November 19, 2019 Technical Issues

crb7G
...
EA_Cade replied to FIFA 20 Stuttering

@AlphaTyphoon Hiya. Nvidia have acknowledged an issue with their latest driver release and are working on a hotfix at the moment. -EA Cade

1:30 pm, April 19, 2020 Technical Issues

NmAC3
...
EA_Cade replied to FIFA 20 Stuck in pre match training

Hi @OmageC,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this persi..

4:30 pm, April 10, 2020 Technical Issues

qDoOf
...
EA_Cade replied to FIFA 20 Squad Battles Win to Loss

Hi @JUVE1987ADP,That's odd, did you happen to notice if the loss actually recorded in your W/L/D record? Has this happened since? -EA_Cade

3:00 pm, December 21, 2019 Technical Issues

WchV3
...
EA_Cade replied to FIFA 20 Screen Flickering

Hi @Eminent_1999,Odd, have you tried the steps in this thread? https://answers.ea.com/t5/Technical-Issues/Fifa-20-PC-SCreen-flickering/td-p/8442908 -EA Cade

7:30 pm, April 25, 2020 Technical Issues

KLR1q
...
EA_Cade replied to FIFA 20 SPEED UP LAG

Hi @FRF83,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing ..

8:30 pm, November 14, 2019 Technical Issues

qV0d4
...
EA_Cade replied to FIFA 20 SETTINGS FILE CORRUPT

Hi @TonyRaheem,You'll need to create a new settings file, you'll need to recreate your personal settings but other data shouldn't be lost. -EA_Cade

5:00 pm, March 24, 2020 Technical Issues

7CNDb
...
EA_Cade replied to FIFA 20 RANDOM BAN

Hi @AltmerS,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

7:00 pm, April 25, 2020 Technical Issues

XEObI
...
EA_Cade replied to FIFA 20 Play Online

Hi @canerkaleagasi,Are you referring to Friendlies? -EA Cade

3:00 pm, April 22, 2020 Technical Issues

6ztDp
...
EA_Cade replied to FIFA 20 PS4 stuck at connecting to ea servers.

@threeredbulls Hiya, is this still happening? -EA_Cade

9:00 am, January 29, 2020 Technical Issues

IZYpA
...
EA_Cade replied to FIFA 20 PS4 incorrect email address

Hi @Flamefun,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

9:00 pm, April 7, 2020 Technical Issues

NP6FE
...
EA_Cade replied to FIFA 20 PS4 HIGH LATENCY AND PING

Hi @gsr1x,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

10:00 pm, April 21, 2020 Technical Issues

SCzwi
...
EA_Cade replied to FIFA 20 PC-buttons configuration issue and sound dissapearing

Hi @cyclone885,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear Have you tried repairing the game by right clicking it in the Origin libr..

6:30 pm, March 7, 2020 Technical Issues

tRMsx
...
EA_Cade replied to FIFA 20 PC, online rivals lag

@cutepoison7 Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

5:00 pm, February 6, 2020 Technical Issues

0kqjZ
...
EA_Cade replied to FIFA 20 PC crash

Hi @Theunger2201,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

3:00 pm, January 25, 2020 Technical Issues

SmsZ3
...
EA_Cade replied to FIFA 20 PC Freeze

Hi @ady_98,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

5:00 pm, February 12, 2020 Technical Issues

8yJ1t
...
EA_Cade replied to FIFA 20 PC FUT - Online players not moving

Hi @ALee1410,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

8:30 pm, April 18, 2020 Technical Issues

aiZw7
...
EA_Cade replied to FIFA 20 PC FREEZING AFTER CHOOSING PROFILE AND DOWNLOADING LIVE FIXTURES

Hi @dareediro,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:00 pm, April 1, 2020 Technical Issues

gC8be
...
EA_Cade replied to FIFA 20 PC Controller is detected twice

@geisterspieler2 Hiya, what controller are you using? -EA_Cade

4:00 am, January 13, 2020 Technical Issues

A0vu3
...
EA_Cade replied to FIFA 20 PC : No Commentary available

Hi @tibo212,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

7:30 pm, March 31, 2020 Technical Issues

QiTCH
...
EA_Cade replied to FIFA 20 PC - controller buttons are messed up

Hi @imhoufis,Can you try deleting the file called settings out of the FIFA 20 folder inside the My Documents folder please and let me know if that helps? -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

kBrjA
...
EA_Cade replied to FIFA 20 ONLINE SEASONS CONSISTENT LAG

Hi @Gilloociraptor,If you look at hop 6 on your UO Trace you shoot up 100ms and you lose 10% of the data sent. This is happening before you reach EA servers, I would share these results with your ISP...

4:00 pm, April 17, 2020 Technical Issues

G9ith
...
EA_Cade replied to FIFA 20 My over half of FUT team has gone Missing...

Hi @Fatboy_Knogger,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, June 2, 2020 Technical Issues

cQ4wv
...
EA_Cade replied to FIFA 20 Low Detailed Quality.

@ItsMe_Mamareza I'm not seeing any issues with the quality in your picture, perhaps you could get me a video? -EA Cade

5:30 pm, April 15, 2020 Technical Issues

FxP1v
...
EA_Cade replied to FIFA 20 LAUNCH ISSUES

Hi @marioss79,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

8:00 pm, November 20, 2019 Technical Issues

JswLj
...
EA_Cade replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE

@vishnupradhan In addition to what @MadRedPirahna said, Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. ..

2:30 pm, June 27, 2020 Technical Issues

8oR0Q
...
EA_Cade replied to FIFA 20 ISSUE

Hi @MaestruLacatus,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade ..

5:00 pm, February 11, 2020 Technical Issues

3dDf4
...
EA_Cade replied to FIFA 20 Freezing mid game

Hi @chromecorleone21,What system is this happening on? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

QwAKf
...
EA_Cade replied to FIFA 20 FUT screen freeze

Hi @larssonka,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

2:30 am, June 2, 2020 Technical Issues

tduDa
...
EA_Cade replied to FIFA 20 FPS drop by 10 fps for 1 sec during gameplay

Hi @Blejac09,You might have better luck locking the FPS in the Nvidia Control Panel under Manage 3D Settings, Program Settings - FIFA 20. Make sure you have Vertical Sync set as ON and set Max Frame R..

4:00 pm, June 26, 2020 Technical Issues

7wsrA
...
EA_Cade replied to FIFA 20 Exits to Desktop with No Error

Hi @mrbluezmanvx9,Sorry for the delay, is this still happening? -EA_Cade

10:30 pm, March 3, 2020 Technical Issues

8aNX7
...
EA_Cade replied to FIFA 20 EA connection

Hi @BlackEagle844,What system is this happening on? -EA_Cade

3:30 pm, January 3, 2020 Technical Issues

tpbWr
...
EA_Cade replied to FIFA 20 Download Error

Hi @sujitDG,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

tlqx4
...
EA_Cade replied to FIFA 20 Division Rival rewards mistake

Hi @amadfh67,I'm showing that you received the correct rewards for Division 10, Rank 1. If you jumped a full division or two in your case you'll receive the highest reward for the division you started..

3:30 pm, April 9, 2020 Technical Issues

g8Jen
...
EA_Cade replied to FIFA 20 Dempo-Black Screen

@dynamo-fanKyiv wrote: @EA_DarkoI finally launch FIFA 20 Demo! Just install these Windows updates: KB3000850, KB3003057, KB3014442, KB4512938, KB3172614. You may use WSUS Offline Update (method b..

8:00 pm, November 19, 2019 Technical Issues

8rMV3
...
EA_Cade replied to FIFA 20 Crashing on PC

Hi @broCedric,Can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that helps? ..

2:00 pm, January 16, 2020 Technical Issues

OWou4
...
EA_Cade replied to FIFA 20 Crashing after Windows 10 and GeForce Driver Update

Hi @Coach_Jacobs,That's no good, have you already tried rolling back the driver? -EA Cade

8:30 pm, April 24, 2020 Technical Issues

UMZfJ
...
EA_Cade replied to FIFA 20 Crashing PC

Hi @GMRI3,Is the game still installing by chance? -EA_Cade

9:30 pm, March 12, 2020 Technical Issues

uMWIx
...
EA_Cade replied to FIFA 20 Crashing - PS4/Xbox One

Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved:   PSN ID/Gamertag Platform ISP   Shou..

8:00 pm, February 28, 2020 Technical Issues

d4Az0
...
EA_Cade replied to FIFA 20 Controller detected twice

Hi @Mackw0w,Are you using X360 or any third party programs? -EA Cade

7:30 pm, June 18, 2020 Technical Issues

k7MDA
...
EA_Cade replied to FIFA 20 Constantly disconnected from EA servers

Hi @macunator,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

cflLT
...
EA_Cade replied to FIFA 20 Consistently freezing during Online matches.

@aBoxofJujubis Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by D..

5:30 pm, January 19, 2020 Technical Issues

LIM8V
...
EA_Cade replied to FIFA 20 Companion App - can't login, verification code never arrives

Hi @scottyb13587,I do apologize that we missed you when you made your original post! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for..

12:00 am, December 10, 2019 Technical Issues

YxQwX
...
EA_Cade replied to FIFA 20 Career mode BUG with swapped teams

Hi @vladislav_ysl,Sorry for the delay, does this happen every time you load Europa League standings in that save?Does this happen in all saves or just this one? -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

GRkn6
...
EA_Cade replied to FIFA 20 Career Mode No Prize Money Received

Hi @faizaan1726,If memory serves that prize money is released when the transfer window opens. Did it not do this for you then? -EA Cade

4:00 pm, April 8, 2020 Technical Issues

oUAxh
...
EA_Cade replied to FIFA 20 Career Mode Freezes/Infinite Loading Screen

Hi @kismilliomos,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..

6:30 pm, June 30, 2020 Technical Issues

jUMc3
...
EA_Cade replied to FIFA 20 Bug in champions or career mode

Hi @raulespurz,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this p..

4:30 pm, April 17, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.