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EA_Cade replied to Game crashes FIFA 20 PC

Hi @mexynuke,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

9:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Game crashed on FUT champs match loading screen

Hi @jacobclews,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

7:00 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Game crashed during Draft

Hi @fredrickrolled,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA_Cade

9:30 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Game crash after scoring a header

Hi @M1cho_R1zo,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

2:00 pm, March 21, 2020 Technical Issues

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EA_Cade replied to Game closes after match

Hi @ic0nicttv,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

3:00 pm, February 20, 2020 Technical Issues

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EA_Cade replied to Game Disconnects During Rivals

Hi @dRomanMyth,Any game you disconnect from will not record progress on objectives for that match I'm afraid. -EA Cade

4:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Game Disconnecting at End of Match

Hey all, If you could, please respond here with the following information to assist with the investigation into this issue. UserIDPlatformISPTimestamp of your last disconnectWhat mode you were playing..

2:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to Game Crashing Upon Startup

Hi @DCValour00,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

8:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Game Crashes When Scoring From A Cross

Thanks all, I'll see that it gets to the right teams. -EA Cade

4:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Future star Daniel James isn’t working

Hi @razanufc,Are you scoring twice with James? We're not tracking an issue with this Objective at the moment. -EA_Cade

5:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to Future Stars Pack Issue

Hi @benguferhan,The art on the pack doesn't effect the contents of the pack. As long as you opened the pack after 6 PM GMT you had a shot at the Future Stars content. -EA_Cade..

4:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Future Stars Osimhen objective is header challenge is glitched.

Hi @radukleo,Are you also winning the Rivals game where you scored with 85 Osimen? -EA_Cade

3:30 pm, February 28, 2020 Technical Issues

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EA_Cade replied to Futmas Mendy

Hi @Littlecris1,You submitted him into an 82-88 upgrade. -EA Cade

2:30 pm, June 19, 2020 Technical Issues

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EA_Cade replied to Futmas De Gea - crashing game

Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

8:30 pm, December 20, 2019 Technical Issues

XJ0Li
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EA_Cade replied to Futchamps problem

Hi @GoEnzoHD,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

8:30 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Futchamps disconnect

Hi @xXMOZZAXx0,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Futchampions rewards are missing.

Hey all, I'm showing that they went out about 45 minutes after this post was made. -EA Cade View in thread

2:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Fut team transfer

Hi @josh2k07,FUT content is tied to the gamertag it was earned on, we cannot move content between accounts I'm afraid. -EA Cade

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut team

Hi @vladtheladdd,When did you start playing FUT in FIFA 20? I believe you had to connect to FUT inside FIFA 20 before January 1st to have your club name and established date transfer over. ..

5:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Fut sqaud update

Hi @BaraSquad,Sorry to hear it, what system is this happening on? -EA_Cade

7:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Fut matches freezing, then really bad speed up lad! Unplayable

Hi @shaft7africa,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by ..

10:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Fut connect do not Work

Hi @naak2424,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

8:30 pm, December 11, 2019 Technical Issues

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EA_Cade replied to Fut coins

Hi @BradWinz,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Fut champs wins not counting

Hi @Charlezpander,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

3:00 pm, February 22, 2020 Technical Issues

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EA_Cade replied to Fut champs wins

Hi @beesben,I'm showing you're correctly on 13 wins. If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replaye..

4:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut champs registration

Hi @s2u222,I'm showing you redeemed your points during the 24 hour grace period for FUT Champions access last weekend and played no games. -EA Cade

2:00 pm, June 5, 2020 Technical Issues

D8Nys
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EA_Cade replied to Fut champs not showing correct wins

@yoshiwara_club Thanks, I've pulled your FUT data on my side and everything matches up with 11 wins with 20 games played. It sounds like this was just a disconnected gameplay session. ..

7:30 am, June 8, 2020 Technical Issues

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EA_Cade replied to Fut champs is a joke this weekend

Hi @robpaperscissors,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq..

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut champs hasnt worked this week

Hi @Ljlgooner,I'm showing that you redeemed access during last weekends FUT Champions and played no games. Please remember that there is a 24 hour grace period once the competition starts to redeem ac..

4:30 pm, June 26, 2020 Technical Issues

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EA_Cade replied to Fut champs disconnect

Hi @downtown023,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Fut champs

Hi @Ceeezzzzz,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

3:00 pm, January 25, 2020 Technical Issues

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EA_Cade replied to Fut champions server

Hi @ShaneelP, Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Fut champions rewards

Hi @Antakya88,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, January 16, 2020 Technical Issues

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EA_Cade replied to Fut champions qualification not working

Hi @Lu-tess92,Can you play games? If you registered within the 24 hour grace period you should still be able to play. -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut champions DC

Hi @gala1905lion,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

5:30 pm, December 14, 2019 Technical Issues

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EA_Cade replied to Fut champions

Hi @cresccash,Checking your account it looks like you were qualified for the week of 3/13 but played no games. -EA Cade

4:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Fut champ disconnected

Hi @Bustyballers,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut champ

At the moment the following languages are supported on Answers HQ:       English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Neder..

5:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to Fut Champs Rewards

Hi @Trfddseddsddfgh,Sorry for the delay, those go out Thursdays at 0800 UTC. -EA_Cade View in thread

9:30 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Fut Champs Lost Connection

Hi @llmikadoll,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Fut Champs

Hi @xXD3ADLYxTANN3R,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

4:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut Champions Gameplay delays Fifa 20

Hi @Anonimous91,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Fut 20 special card get grey and not found

Hi @GaborPika,You can still use those items, it's just not loading the special art assets. Try backing out and then going into FUT again please. -EA_Cade

6:00 pm, March 10, 2020 Technical Issues

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EA_Cade replied to Fut 20 players are getting tired early

Hi @mtylmz12,Are you using the Overload Ball Side tactic? -EA Cade

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Fut 20 in game error

Hi @Uzzul_hussain,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..

7:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to Fut 20 draft issue

Hi @kielyons85,This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token. -EA Cade

9:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Fut 20 account management

Hi @drobernal,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer..

5:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Fut 20 Captcha

Hi @LomachenkoSimba,What exactly is happening with the captcha? Can you post a screenshot? -EA_Cade

2:00 pm, March 11, 2020 Technical Issues

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EA_Cade replied to Fur champs

@nathaniel122222 Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let ..

11:30 am, December 6, 2019 Technical Issues

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EA_Cade replied to Fullscreen game-breaking bug

Hi @LO_GRC10,Sounds like you have some kind of notification popping up, can you try a http://bit.ly/Clean_Boot to see if this persists? -EA Cade

7:30 pm, April 17, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.