Search

Search
Search Replies by entering the text above.
MKC4q
...
EA_Cade replied to I Got 90 Mertens CF for Weekend League but he doesnt exist

Hi @Corey_AzPt,Thanks, looking into this now. -EA Cade

2:30 pm, July 2, 2020 Technical Issues

qwoWc
...
EA_Cade replied to Huge delay on online game

Hi @nailman86,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

9:30 pm, April 25, 2020 Technical Issues

Cx9dO
...
EA_Cade replied to Huge Latency [FIFA20 FUT Online games]

Hi @ginel,Sorry to hear it. When you say latency, are you referring to button delay or actual lag while you're playing? -EA Cade

9:00 pm, April 17, 2020 Technical Issues

c8ZMF
...
EA_Cade replied to How to transfer Fifa points from Fifa 19 to Fifa 20

Hi @mark1234abcd,If you haven't done it before, you should get the option to move over any unspent points in FIFA 19 when you boot up FUT in FIFA 20. If you've already done it once, you'll need to rea..

11:00 pm, December 3, 2019 Technical Issues

owmBe
...
EA_Cade replied to How to switch account on PS4

Hi @Kobelai1205,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

5:30 pm, June 8, 2020 Technical Issues

jV8F5
...
EA_Cade replied to How to port forward?

Hi @richie-mccaff,We can't walk you through Port Forwarding here I'm afraid. If you're playing on a Console and not PC it's far easier to set a Static IP address to your console and DMZ that instead ..

2:30 pm, February 8, 2020 Technical Issues

FbLig
...
EA_Cade replied to How to link new EA Account

Hi @hidalgooo19,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

4:30 pm, March 25, 2020 Technical Issues

V0lC5
...
EA_Cade replied to How to change fifa 20 from 32-64bit?my windows is 64 bit

Hi @Devfen,FIFA 20 requires a 64 bit system to run, it doesn't come in a 32 bit version. What's the exact issue you're running into? -EA_Cade

2:30 pm, January 29, 2020 Technical Issues

hcCjn
...
EA_Cade replied to How to change ea account on ps4

Hi @tic61573,Once an account is linked, it's linked permanently. To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in ..

5:30 pm, March 24, 2020 Technical Issues

Qabvp
...
EA_Cade replied to How to add another account

He would just need to create his own PSN ID and link it to an Origin account to play with the disc version. If you have the digital version of FIFA rather than the disc, as long as the PS4 is set as y..

3:30 pm, February 22, 2020 Technical Issues

1Z4VB
...
EA_Cade replied to How to Remove Fans

Hi @trulpar,Sorry, I'm not following what you mean exactly. Can you be more specific? -EA_Cade

5:00 pm, March 24, 2020 Technical Issues

M89QD
...
EA_Cade replied to How to Link PC Origin account with Playstation?

Hi @mibtehajkhan,Your FUT progress is locked to the platform it was earned on, it's not one team across all platforms. -EA Cade

2:00 pm, June 5, 2020 Technical Issues

cPRWn
...
EA_Cade replied to How to Change Origin Email for Fifa 20 (Switch)

Hi @YuYoBerTo,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

6:30 pm, April 6, 2020 Technical Issues

ZpAMF
...
EA_Cade replied to How many guests I can add for online friendlies of FIFA20?

Hi @MedicKwoN,I believe it's limited to 1 guest. -EA Cade

7:00 pm, April 21, 2020 Technical Issues

e9UcM
...
EA_Cade replied to How long it takes for a missing items specialist to email you?

Hi @70916666,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..

9:00 pm, April 15, 2020 Technical Issues

S6NBq
...
EA_Cade replied to How long do EA cases take

Hi @ifvdgng,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade

4:00 pm, June 9, 2020 Technical Issues

gjUS6
...
EA_Cade replied to How do i phone ea customer sevice

@Zetico0220 How odd. My browser crashed just as I sent that one. Sorry about that! -EA_Cade

7:00 pm, March 5, 2020 Technical Issues

YQZGJ
...
EA_Cade replied to How do i change my email through fifa 20,

Hi @Marcosprat,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

2:00 pm, June 24, 2020 Technical Issues

nfFWo
...
EA_Cade replied to How do I remove an old EA account I no longer have access to

Hi @xheadshotzombie,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

5:30 pm, June 11, 2020 Technical Issues

pWFmi
...
EA_Cade replied to How Can I Play on one Stadium

Hi @trulpar,Are you playing on PC? Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

5:00 pm, March 24, 2020 Technical Issues

UF8dA
...
EA_Cade replied to How

Hi @WEBER_ISAK,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, November 14, 2019 Technical Issues

oguC0
...
EA_Cade replied to Horrible online experience due to lag

Hi @AqiiiL,Your speeds are very, very fast but it is odd that they fluctuate as wildly as they are. Can you try changing your DNS in the network settings to the Google or OpenDNS address please and le..

10:30 pm, December 19, 2019 Technical Issues

9J2z4
...
EA_Cade replied to Hi, My online seasons won’t allow me on as it’s displaying “your account does no

Hi @owaingw,The only time I've seen that exact message appear is when the account doesn't have an Xbox Live membership or they have a communication ban from Microsoft - either way you're going to want..

9:30 pm, April 25, 2020 Technical Issues

ahEWN
...
EA_Cade replied to Hi 62DerSimSpOr62 i miss my player

Hi @ozytattos,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

BMqLK
...
EA_Cade replied to Hi

Hi @kandi1001,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:00 pm, January 2, 2020 Technical Issues

yuhkS
...
EA_Cade replied to Hey dear EA I do mistake and lost pele

Hi @elroi89,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, June 9, 2020 Technical Issues

Ij90v
...
EA_Cade replied to Help with my account issue,PLEASE!!!!!!!!!

Hi @lzy921117,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

9:30 pm, November 13, 2019 Technical Issues

8rpmj
...
EA_Cade replied to Help signing a new EA account to my xobx

Hi @thuckyou928,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

8:30 pm, November 14, 2019 Technical Issues

N3vzc
...
EA_Cade replied to Help me!! Where is my gifts?

Hi @Luthrog,Sorry, I'm not following what you mean. -EA_Cade

7:00 pm, February 4, 2020 Technical Issues

FHzjT
...
EA_Cade replied to Help me please

Hi @CGoodwin98,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

2:30 pm, May 1, 2020 Technical Issues

NchsQ
...
EA_Cade replied to Help !!!

@Canya017 You'll want to check the email address registered to your account for more information. -EA Cade

7:30 pm, June 27, 2020 Technical Issues

AJwbt
...
EA_Cade replied to Help

Hi @faragAldernawy,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:00 pm, January 14, 2020 Technical Issues

2JWIt
...
EA_Cade replied to Hello,

Hi @KINGTOM8888,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that hel..

7:00 pm, March 17, 2020 Technical Issues

ToS8A
...
EA_Cade replied to Hello I was banned from walking transfers for nothing when I did nothing.

Hi @Mizou2019,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

9:30 pm, May 2, 2020 Technical Issues

6xz9g
...
EA_Cade replied to Hello @EA_Cade i

Hi @huick061,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

2:00 pm, April 9, 2020 Technical Issues

oE0dG
...
EA_Cade replied to Hello

Hi @rbxs10,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

8:00 pm, December 4, 2019 Technical Issues

E5Yqf
...
EA_Cade replied to Head goal problem

Thanks all, I'll see that it gets to the right teams. -EA Cade

4:00 pm, March 27, 2020 Technical Issues

82fID
...
EA_Cade replied to Having the same problem, it’s kicking me in FUT. says it can’t connect toEAserve

Hi @NandoSalazar082,Can you tell us what system this is happening on? -EA Cade

4:00 pm, March 28, 2020 Technical Issues

duhc4
...
EA_Cade replied to Haven't been able to play FUT in over 2 months...

Hi @bunglefeveruk,Give it a shot now please and let me know if you can connect. -EA_Cade

9:30 pm, December 10, 2019 Technical Issues

oS9jq
...
EA_Cade replied to Hackes account

Hi @johancuv,Sorry to hear it, when you check your cases at http://bit.ly/My_Cases does the case show as in progress? -EA Cade

2:30 pm, April 2, 2020 Technical Issues

ZFkvw
...
EA_Cade replied to Hacked and Toty Alexander-Arnold is discarded

Hi @DaanDieGamet,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:00 pm, March 7, 2020 Technical Issues

0wTAb
...
EA_Cade replied to Hacked account

Hi @smacca0769,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

10:30 pm, February 5, 2020 Technical Issues

c5Due
...
EA_Cade replied to Hacked EA account

Hi @vladikata4,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, April 1, 2020 Technical Issues

Ny4tO
...
EA_Cade replied to Hacked Account And Changed My E-mail

Hi @JonM3o3,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

8:30 pm, November 23, 2019 Technical Issues

5h0Cn
...
EA_Cade replied to Hacked Account

Hi @qwsabab,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

9:30 pm, April 14, 2020 Technical Issues

h0a96
...
EA_Cade replied to Hacked

Hi @RUMAAN0307,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, January 17, 2020 Technical Issues

bkEus
...
EA_Cade replied to HELP FUT CHAMPS

Hi @LegendJDuarte,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

2:30 am, June 2, 2020 Technical Issues

Heqjd
...
EA_Cade replied to HACKED - Problem with login to EA-server

Hi @Kroonboorg,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

7:30 pm, March 18, 2020 Technical Issues

5DHLJ
...
EA_Cade replied to Green premier league overlay

Hi @NardDogg333,That's a new one for me, was this just one match or constantly there? What mode is this happening in? -EA_Cade

10:00 pm, December 10, 2019 Technical Issues

2EXVq
...
EA_Cade replied to Green menu stuck on screen

Hi @sonace66,This is being investigated by the FIFA team as we speak. -EA_Cade

3:30 pm, February 21, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.