Search
Search
EA_Darko replied to Trace Report. What does it mean?
Hey @BenGrigg5 those speed tests don't really help in diagnosing issues. A speed test is one done on optimal settings and are not treflcivetive of actual bandwidth use. For exa..
2:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to Experiencing latency
Hey @dariogieselaar it sounds like you are having connection issues and as such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/..
11:30 am, December 9, 2019 Technical Issues
EA_Cade replied to matchmaking
Hi @KamilTsubasa,The home team is the one with the best connection to the server/opponent, I would recommend improving your latency if you're always the away team. You can try these steps http://bit.l..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to apparent latency issue on xbox one x
Hi @Lancifer-PsyChiC,Thanks, looks like your trouble is starting on Hop 8 - Your ping shoots from 18ms to 154ms when you hit the telstraglobal.net connection and never improve. If you share these resu..
7:00 pm, February 16, 2020 Technical Issues
EA_Cade replied to Uniform Default error and latency
Hi @BenGrigg5,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
5:30 pm, December 21, 2019 Technical Issues
EA_Cade replied to Problem with latency in Division Rivals and Squad Battles (PC)
Hi @Karol74TSW,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA_Cade
4:30 pm, March 24, 2020 Technical Issues
EA_Cade replied to Huge Latency [FIFA20 FUT Online games]
Hi @ginel,Sorry to hear it. When you say latency, are you referring to button delay or actual lag while you're playing? -EA Cade
9:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to Games getting disconnected randomly
Hi @SnookerSon,Your UO trace looks perfect for the first half of the test, then the latency gets a bit high. Where are you located? It's possible that your just on the other side of the world from the..
7:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to FIFA 20 PS4 HIGH LATENCY AND PING
Hi @gsr1x,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
10:00 pm, April 21, 2020 Technical Issues
EA_Arrenai replied to Very low latency fifa 20 pc
Hey there, @Akanyom. I apologize for the wait on this. Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss. Can you t..
6:00 pm, January 24, 2020 Technical Issues
Dustykingz227 replied to Huge Latency [FIFA20 FUT Online games]
@EA_Cade Imput Lag ( DNS 1.1.1.1 , DNS 8.8.8.8 ) MTU 1480 PPPoE Connection , the server where is the connect Stockholm Ping 48 , please send this information to the developers!!!! There..
9:30 pm, April 17, 2020 Technical Issues
CtldChaos replied to Gameplay this weekend deserves an apology from EA on November 10, 2019 4:32PM
Pablofsi05 wrote: » It's this simple people. There are 3 types of netcode regarding the connectivity model they use: servers, P2P and rollback netcode (predictive). If EA really wanted to eliminate ..
5:00 pm, November 10, 2019 Ultimate Team General Discussion
Chuymq27 replied to PC FIFA 20 LAGS ON GOOD COMPUTER
Hi, i'm having a problem with my connection when i install fifa 20 on my pc, it's hard to play for me because my ping has peaks between 2000 - 3000ms as i show in the screenshot, i tried changing my m..
8:30 pm, February 14, 2020 Technical Issues
Bouboe112 replied to Anyone elses delay worse than usual today? on November 10, 2019 12:36PM
Pablofsi05 wrote: » It's this simple people. There are 3 types of netcode regarding the connectivity model they use: servers, P2P and rollback netcode (predictive). If EA really wanted to eliminate ..
1:00 pm, November 10, 2019 Ultimate Team General Discussion
BenGrigg5 replied to Uniform Default error and latency
@EA_Cade thanks! cheers! And Happy Merryment wherever you are!
6:00 pm, December 21, 2019 Technical Issues
BenGrigg5 replied to FUT WL
@EA_Darko Do I need a computer for this?it won’t work on my iPad. I ran internet speed test on my iPad. just a generic speed test. 63.9 download. 9.4 upload. Latency 50msthis is ..
4:00 pm, December 6, 2019 Technical Issues
Arsenalman replied to Fifa 20 server and netcode analysis (Now pros are messing with their connection to get an advantage) on November 3, 2019 2:54PM
tworaf wrote: » Hi guys, I have put alot of time in to this starting from last year when Ea announced their making efforts to improve responsiveness. I worked in game dev before and networking is my..
2:00 pm, November 5, 2019 Ultimate Team General Discussion
Alianiren replied to Bad Latency on FIFA 20 - PS4
Is it possible to block those so we only have max 3 hops, I can’t get elite if this goes on, https://youtu.be/ZUr0WmAXHIU
1:00 pm, November 17, 2019 Technical Issues
AleefAsyraf replied to December 21st FUT Matchmaking Issue
Hi, my latency suddenly turned red in pro club. I got no issue with my internet. Everything seems fine. Please help. Im from malaysia. My id JoeyRebellion. Platform ps4. ..
10:00 pm, December 21, 2019 Technical Issues
Akanyom replied to Very low latency fifa 20 pc
These are the results from the UO Trace. ..
6:00 pm, January 24, 2020 Technical Issues
