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EA_Cade replied to PlayStation message from ‘EA’
Hi @RobStonerr,That's legit! Simply resume your case with the provided code to proceed with restoring access to your account -EA Cade
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to PING POINTER
Hi @Kratasek33,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade
3:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to Not receiving match earnings or rival points
Hi @coolblackhawk,Does exiting FUT and reentering update your Coins/XP/Rivals points? -EA_Cade
5:00 pm, March 17, 2020 Technical Issues
EA_Cade replied to Missing pack
Hi @lorenzosecci310,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to I received wrong version of player.
Hi @BeaucoupIII,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, April 22, 2020 Technical Issues
EA_Cade replied to I did not receive all 12 packs included in my FIFA 20 champions edition
Hiya @imaansmailbox Those packs have all been sent out now, we have more details on this over here. -EA_Cade
7:30 pm, February 4, 2020 Technical Issues
EA_Cade replied to I am still getting disconnected at end of match
Hi @flyalbert,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Fifa update been stuck on same percentage for over 15 hours.
Hi @Elb2495,Sorry to hear it what system are you playing on? -EA_Cade
5:30 pm, February 13, 2020 Technical Issues
EA_Cade replied to Fifa service is disgusting
Hi @olelbis,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make..
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Fifa keeps freezen
Hi @urubeast,Sorry to hear it, what system is this on? -EA Cade
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Fifa 20 unplayable. Please help.
Hi @lbbattle,Can you get us a picture of the Network Settings screen on the Xbox showing your up/down and NAT type so we can take a look? -EA_Cade
2:30 pm, March 11, 2020 Technical Issues
EA_Cade replied to Fifa 20 on pc stuttering even at 260fps
Hi @friendlyman33,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade
9:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to FIFA 20 crashes before any match after the update
Hi @lenekk69,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade
6:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to FIFA 20 Voice chat
Hi @Jam1eY0ung,It used to be, but this was disabled in FIFA 18 I believe. -EA Cade
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to FIFA 09 player
Hi @dante2564,I'm showing that you received and opened the pack for that challenge. -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Disconnect 4 times whilst winning
Hi @johngilborson,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
6:30 pm, June 8, 2020 Technical Issues
EA_Cade replied to Didn´t get my pack from EFL TOTSSF Gauaranteed
Hi @fedeyourdady,You got it, you just can't see it as FIFA only shows 30 packs at a time inside FUT - head over to the companion or web app and you can see all your available packs. ..
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to Coonection failure
Hi @Cherichi18,That would indicate a blocker on your ISP side, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to Career Mode: UCL / UEL Crash Rest of World
Hi @jtleake,This is a known issue that's being looked into at the moment. -EA_Cade
3:00 pm, January 3, 2020 Technical Issues
EA_Cade replied to Can’t connect to servers
Hi @Omarrashid97,Sorry for the delay. Is this still happening? -EA_Cade
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Can someone help me please!
Hi @andrewgilbert11,Looks like your club was deleted, you'll need to reach out to an advisor and let them know the name of your deleted club (not squad) and when you last played with it so we can assi..
8:00 pm, March 31, 2020 Technical Issues
EA_Cade replied to Attacking fullbacks
Hi @Mrcairo9,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Account hacked and Coins missing
Hi @ikbalbekk,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, November 20, 2019 Technical Issues
EA_Cade replied to Account
Hi @ellen11234, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
9:00 pm, December 12, 2019 Technical Issues
EA_Cade replied to Accessing EA Servers via Fifa 20
Hi @jamiedrfc,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
6:30 pm, March 26, 2020 Technical Issues
EA_Barry replied to لابد منكم أصلاح البرو كلوب
@shalbal506 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Je..
4:30 pm, December 16, 2019 Technical Issues
EA_Barry replied to How do I request a subject access report from ea?
@DTCoster666 Please see the 'Contact Us' section at the link below for information on this, thanks. https://www.ea.com/careers/data-privacy-policy
9:00 am, June 29, 2020 Technical Issues
EA_Barry replied to Hack in the game
@robinkoalbani Please do not name any player you suspect may be cheating, this is called "Naming and Shaming" and is not allowed on Answers HQ.If you suspect a player may be playing unfai..
2:00 pm, January 28, 2020 Technical Issues
EA_Aljo replied to When i click complete sbc it turn off my Fifa
Hi there, @Shenirek. Are you trying to complete this SBC on the companion/web app or on the system you play on? If it's on the app, try completing it on the game itself and see if it works.
11:00 pm, December 5, 2019 Technical Issues
EA_Aljo replied to Unable to Connect to EA Server
Hi there, @AllyAlberto What system are you playing on? We'll go through some troubleshooting. Thanks!
9:00 pm, December 30, 2019 Technical Issues
EA_Aljo replied to Input delay/button lag/ sluggish gameplay
@jhunze It looks like you've done a lot of troubleshooting already so we should see the videos you have. You can put them up on YouTube or publish them through your console if you used th..
8:30 pm, May 5, 2020 Technical Issues
EA_Aljo replied to Error connecting to FUT20
Hello, @Albies25. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ba..
5:00 pm, February 4, 2020 Technical Issues
EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND
Hello, @dwlb666. I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..
5:00 pm, June 24, 2020 Technical Issues
EA_Aljo replied to Cant choose email for connecting ea servers
Hi there, @olelbis. It sounds like you're seeing an email on your account that you don't have access to. If that's the case, please see this article for some help: https://help.ea.com/en-u..
7:00 pm, February 18, 2020 Technical Issues
EA_Aljo replied to Can't list players on transfer market in web-app
Hi there, @schmi9l. Are you able to list them on the market using your console?
5:30 pm, January 27, 2020 Technical Issues
Dutch007 replied to What are your plans/ideas for prime zenetti when you unlock him? on November 6, 2019 9:29PM
Last year I played him on LB 8 chem, still fantastic👌🏼
9:30 pm, November 6, 2019 Ultimate Team General Discussion
Durrani13 replied to Ligue 1 SBC is out on November 8, 2019 4:10AM
Wow!! 250-300k and a few hours of SBCs to get one of those. With Anchor it's an unbelievable 84 rated LB and with Finisher 85 rated LW. And those work rates. Please everybody put these in your teams f..
4:30 am, November 8, 2019 Ultimate Team General Discussion
Durrani13 replied to Is Mendy an upgrade over Roussillon? on November 5, 2019 8:45AM
fussydutchman wrote: » I've used both (using Mendy now) and the only really different is the 5* weak foot, and I don't think that makes a huge difference at LB, since you will likely be crossing in ..
9:00 am, November 5, 2019 Ultimate Team General Discussion
Duncan1972 replied to Why the change EA? on November 4, 2019 8:44PM
vjake wrote: » kraynex wrote: » Totally agree vjake. It started really well, it was enjoyable. Patience was required to create chances. This weekend, FUT champs, it was bad. I see AI controlled l..
1:30 pm, November 6, 2019 Ultimate Team General Discussion
Duncan1972 replied to On counter attacks who do you guys control? on November 7, 2019 4:22PM
I dont let them get that far, high line, and wide width. Most players who spam counters tend to focus on one side so leave that sides fullback on stay back and mop up the long balls easily.
4:30 pm, November 7, 2019 Ultimate Team General Discussion
Dronegan replied to Incredible button delay on rivals and WL!!! Dont buy this game!!! on September 27, 2019 10:54PM
Onculcan wrote: » mway wrote: » Onculcan wrote: » Gameplay is very good and the new dynamics are great, there are some minor issues but this game has a huge potential, EA has to solve this ser..
11:46 pm, November 4, 2019 Ultimate Team General Discussion
DizzyDeya replied to non-existing email
I've been stuck with this issue for the past 5 days..plus i still haven't been put through to an advisor.
6:00 pm, March 27, 2020 Technical Issues
DicaniosGod replied to Andy Robertson or LB position problems on November 9, 2019 7:24PM
Didn’t like him either, so got Tierney for peanuts, and he is so good, fast and always back defending!!
7:30 pm, November 9, 2019 Ultimate Team General Discussion
Der_Ahhhnold replied to If Mbappe and Neymar. Which LW and ST? on November 9, 2019 11:13PM
Neymar ST, Mbappe LW
11:30 pm, November 9, 2019 Ultimate Team General Discussion
Der Tooldoktor replied to Defensive positioning since update is insanely bad on November 1, 2019 1:53PM
protzbischof wrote: » The game is absolutely terrible right now. My defenders are acting like headless chicken. They cant mark players or mark runs. Patch has ruined the game. I was playing 4231 wit..
3:30 pm, November 6, 2019 Ultimate Team General Discussion
Delvinho replied to What will drop today!? on November 7, 2019 3:10PM
Flashback SBC ASX wrote: » Delvinho wrote: » ASX wrote: » Delvinho wrote: » Give me that link to Mascherano since you flat out refuse to give Quincy Promes an IF Would be great. What d..
3:30 pm, November 7, 2019 Ultimate Team General Discussion
Delvinho replied to Reckon we’ll get a RB Ramos at any point this year? on November 7, 2019 1:20AM
kraid wrote: » usually gets stuck into midfield when the fut birthday releases roll round. probably better of to start with rb puyol or lb maldini and then put them at cb Can’t deal with Puyols ..
1:30 am, November 7, 2019 Ultimate Team General Discussion
Delvinho replied to Reckon we’ll get a RB Ramos at any point this year? on November 6, 2019 11:41PM
Professor wrote: » Max_1899 wrote: » oh xD diddnt know that. but either way. if he would get flashback it would be from his top years as cb, not from his starting career. for inform pos change he..
12:00 am, November 7, 2019 Ultimate Team General Discussion
Delboy13710 replied to ⚽<<< The Official Squad "SHOW OFF" Thread >>>⚽ on October 18, 2019 5:11PM
P1tch_1nvaderz88 wrote: » @Delboy13710 is this your starter team then? Or you not liking the game as much, usually your teams are banging lol not that this isn't a solid team btw Lol I started lat..
11:46 pm, November 4, 2019 Ultimate Team General Discussion
Delboy13710 replied to ⚽<<< The Official Squad "SHOW OFF" Thread >>>⚽ on October 18, 2019 4:57PM
Not really a show off but plays well looking to buy Sterling and get Ballack from the swaps .
11:46 pm, November 4, 2019 Ultimate Team General Discussion
