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MadRedPirahna replied to Missing cards on fut
Hey there,For missing content, We would advise that you open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/ or contacting @EAHelp through Twitter. They'll we able look..
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Missing Player
Hey @marcomessi17 If the player is still missing, and if you haven't already, please speak with the Support Team through the contact us site here. They will be able to open a case to investi..
10:00 am, June 24, 2020 Technical Issues
MadRedPirahna replied to MICHAËL ESSIEN 87 Card
@Dapster1993 There are 3 diffrents icons variants of him.Here is the picture. ..
7:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Lost packa
Hello,If you're missing content you'll need to speak with an advisor:https://help.ea.com/in/You can also contact @EA Help on Twitter
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Lost draft token
Hello @XKarenexX,If you have connection problems please try Connection Troubleshooting Steps. You can request your draft token HERE.Hope this will help you!
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Losing connection to EA Servers. Help!
Hello @dymd3z,On what platform do you play?Ethernet cable will give a more stable connection.You should also try troubleshooting steps in the following articles:https://help.ea.com/article/connection-..
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Latency weakness
Hello @sady793 On what platofrm do you play?If the game is showing latency issues on FIFA 20, I would recommend giving our connection troubleshooting a try to see if it improves the connection.ht..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Keeps saying I have the wrong password
@lgbtisnotforme Sorry for the delay. Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://h..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to INSANE DELAY IN WL, RIVALS AND DRAFTS
Hey @Atahann17 We will try to find out what can cause this problem. Are you on a wired or wireless connection? Also, What platform are you playing on?Let's start with power cycling. Turn off your..
5:00 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to I got hacked and lost 500k
Hello @ytyt566yhhgtj,Sorry to hear about this.If you haven't already, please speak with an EA Adviser through the contact site here. They will be able to look into your issue and provide yo..
6:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to I can not connect to ea servers on fifa 20
Hello @JohnTerryslip69 On what platform is this on?Also, what exactly have you tried to solve it?Thank You!/MadRedPirahna
5:00 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to I GET DISCONNECTED FROM RIVALS MATCHES AND COUNTS AS A LOSS!!!
Hey @jorgetaylor15 On what platform do you play?If you are playing wireless , test by Ethernet cable and see if it still disconnects first. Thank You!/MadRedPirahna
9:30 am, June 26, 2020 Technical Issues
MadRedPirahna replied to How to reteive sold or traded players/teams.
Hey @sonequinox Sorry, but all SBC submissions are final. Here we are unable to help you with this.Your players were quick sold or sold on transfer market?You can't retrieve players sold on trasf..
6:30 pm, June 29, 2020 Technical Issues
MadRedPirahna replied to Hi i had a problem where they blocked the web app
Hello @ahmeddieff, The best thing to do is speak with one chat support advisers who will be able to take a look at the ban and advise you further.The process to contact ToS team can b..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Help me
Hello @BifocalScroll37 If you get hacked the first thing in my opinion you should do is to reset your secret question on that original account. Hopefully you can do so. If ..
1:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Hacked acount now banned
Hello @harsin3000 Sorry to hear that.Unfortunately here on Answers HQ, We cannot help you with this problem. You will need assistance from EA Support.If you believe that your account has been com..
2:30 pm, June 26, 2020 Technical Issues
MadRedPirahna replied to Hacked account
Hello @danilodzz To contact EA ToS team please follow these steps: 1. Visit https://help.ea.com/en/ 2. Choose "Help with a game" 3. Choose FIFA 20 4.&nbs..
4:00 pm, April 28, 2020 Technical Issues
MadRedPirahna replied to Hacked
Hello, @RRkeKoke1 Just like @EA_Cade said, if your account got hacked please make contact with an EA Game Advisor via https://help.ea.com/en/contact-us/ or at @EAHelp on TwitterF..
6:00 pm, April 28, 2020 Technical Issues
MadRedPirahna replied to Game won’t connect to EA servers
Hello @petrahegedus If you try logging in with another account (if possible) is this account able to login?Please try re-linking your account, via the steps here. Sometimes this is required ..
5:00 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Futmas Mendy
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance with missing content.Click the following link to get started: https://help.ea.com/en/contact..
11:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fut draft token not given
Hello @Miki1999266 I'm sorry, but If the self-service tool denied you a draft token then it is not possible to receive one.It looks like you may having issues with your connection. Check the foll..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Fut champs !!!
Hello @Chuckn001,This is English board of FIFA.If you need help, please edit this post in English or post a new topic in Nederlands FIFA 20 board. You can find it HERE.Fingers Crossed!
6:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Fut 20 Xbox, players desapear from my ultimate team
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.ea.com/en/contact-us/.For help with co..
9:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Fifa points on amazon
You bought a product from an uncertain site. If the code was incorrect then you may have been cheated. In this case, you should contact amazon support. If the code was correct and activated, your purc..
8:30 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Fifa points
Hello You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact ..
10:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Fifa Points not received
@benedictojmsb Hello How much time has passed since your payment? If your points do not appear in about 48 hours, you should write to support because there were similar problems before. The..
9:30 pm, December 25, 2019 Technical Issues
MadRedPirahna replied to Fifa 2020
@amkoirmo1 Sorry for the delay.Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.e..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 gets stuck in 'connecting to EA servers' menu
Hello @Luchija_Madara Sorry for the delay. Is this still happening?If so, please take a look at Conectivity Troubleshooting Articles:http://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 freeze online
Hey @Myshu05 You're getting lag or freezes in all games through Origin? If FIFA is the only game you can try repairing it first. Make sure you're running the game and Origin as an administra..
6:30 pm, June 24, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crashing on PS4
Hello @abraham1475,If you continue to receive CE-34878-0 errors, it is an indication that something else is wrong, and you should check to ensure your PlayStation 4 system software and the game you ar..
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crashes,blackscreen no error message displayed
Hey @wild12team - Have you had a chance to try repairing FIFA 20 in your Origin Library since these crashes started happening? It's possible there might be corrupted or missing data in the game instal..
11:30 am, June 22, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crash
Hello @Dan_epty •Check if your device meets the hardware requirements. •Check if your drivers are up to date. •Run Origin and Battle for Neighborville as Administrator...
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to Fifa 20 Stuttering
Hey @ceskarepublic Here are some things that might help:1. Turn off the Origin in-game Overlay in the Origin Launcher, and any other Overlays you might be using such as Discord, or Nvidia GeForce..
6:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to FUT club deleted.
Hey @FiFaHero555 AHQ is a player-to-player self help forum, we do not have access to customer accounts and billings. Don't hesitate to reach EA Customer Support about this problem. They shou..
7:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to FUT Champions DC: refund game?
Hello Guys! Earlier, many people reported such an error. It is unknown what is caused. If you want a refund, check this page. Maybe it is still possible: Spoiler (High..
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to FUT 20 Game keeps freezing
Hey @raybold96 Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let us know if this persists.Also you m..
7:30 pm, June 25, 2020 Technical Issues
MadRedPirahna replied to FIFA20 stuck on opening credits since latest update- PC
Hey @adm_gn_aladeen Try using Repair Game1. Select My Game Library in Origin.2. Right-click on the game title.3. Select Repair Game. If this does not solve the problem, bring the game to its..
10:30 am, June 11, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 won't start
Hey @mjhorn0 What platform are you playing on? Thanks
3:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 freezing when start a match
Hey @BotevVratsaFC Unfortunately, your laptop or PC really isn't built to handle FIFA 20. The graphics card is weak for the game, and its integrated graphics chip is below the minimum requirement..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 Lag Freezing problem
@tabjonx This is an English forum. Please edit this post in english or delate and create a new one on forum in your language.Thanks
3:00 pm, December 31, 2019 Technical Issues
MadRedPirahna replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE
Hello @vishnupradhan At first I would recommend trying These Steps from PlayStation. Also, the PS4 might be overheating due to be in a closed space, so moved it to a more open space so it wo..
11:00 am, June 27, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 Career Mode Freezes/Infinite Loading Screen
Hey @kismilliomos Have you tried a new save to see if the same thing happens?Thank You!/MadRedPirahna
4:00 pm, June 30, 2020 Technical Issues
MadRedPirahna replied to Engelli hesap
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
10:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Ea just sending me the same copy and paste email?!
Hey @DTCoster666 We can't assist you with account issuses via AHQ.Due to current situation UK phone number is now disabled.Thank You!/MadRedPirahna
3:00 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to ERRO AO ENTRAR NO SERVIDOR EA
@ViniciuZz_Rosa This is an English forum. Please edit this post in english or delate and post on another forum in your language.
6:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to EA server issue and gameplay screen issue fifa 20
@withdoggOn what platform do you play?
8:30 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to EA Servers connection issue
Hey,Sorry to hear that. What platform are you playing on?Are you playing on a wired or wireless connection? Can you please try Connectnion Troubleshooting Steps?Thanks
3:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to EA App issue. Hit clear squad and it instead submitted all my best players as an
@wcs425 Many people report issues like that. It's AHQ forum. We players cannot help you here.Please contact support:https://help.ea.com/
7:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
@ProtestTheHeeroIf this is just a transfer market ban, it will not be transferred to FIFA 21. If you think you have been banned incorrectly you can dispute the ban by following the steps in this artic..
1:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Division rivals rewards mistake
Hello Guys. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Co..
12:00 pm, December 26, 2019 Technical Issues
