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EA_Barry replied to Account Compromised

@jackzombie614 @MichaelDK    If you no longer have access to your email address, we can try to recover your account.   Fill out our webform, and we’ll get back to you as soon as ..

2:00 pm, March 24, 2020 Technical Issues

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EA_Barry replied to A problem with Fifa 20 updates

@adi1567   Please not that the type of support (phone/chat) offered to you is determined by the options you choose when making contact, so if phone support is not offered, just choose different o..

6:00 pm, January 20, 2020 Technical Issues

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EA_Barry replied to A letter from a FIFA player coping with Depression

@asilvaspoon    Please allow our Advisors some time to attend to your current support case.   Thank you. -------------------------------------------------------..

10:30 am, November 26, 2019 Technical Issues

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EA_Barry replied to @zeroe.com

@Twanoviche    If you no longer have access to your email address, we can try to recover your account.   Fill out our webform, and we’ll get back to you as soon as we can with more in..

12:00 pm, April 27, 2020 Technical Issues

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EA_Barry replied to 0x803f80

@Raul98x    You see the following error code and message when you try to launch an Xbox One game or game add-on: Something went wrong 0x803f8007 This may mean you no longer own the cont..

3:30 pm, February 19, 2020 Technical Issues

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EA_Barry replied to "You lost your connection. Sign back in to access online features."

@dptron    Please see the following link for info on that specific error message to check the possible reasons you are seeing the error:    https://help.ea.com/en-us/help/faq/probl..

8:30 am, April 7, 2020 Technical Issues

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EA_Barry replied to " You are not actively playing the game " Fifa 20

@alizafar1994    Assuming you are on Xbox, can you try the following steps please?   https://answers.ea.com/t5/Technical-Issues/Fur-champs/m-p/8333595#M13754

2:30 pm, April 16, 2020 Technical Issues

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EA_Atic replied to لقد تم تبنيد المتجر لدي في فيفا 20 وانا لا استحق اتمنى مراجعة الامر في هذا البند

Hey there, @mosa2004akabna we unfortunately do not support arabic on the forums.   At the moment the following languages are supported on Answers HQ:    English  Deutsch..

12:00 pm, July 3, 2020 Technical Issues

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EA_Atic replied to Unable to connect to ea servers fifa 20

Hey @Mariotapiag Can you take a look at our connective guide and see if that helps out. We do recommend playing on cabled connection over WIFI for better stability. /Atic ..

4:30 pm, November 15, 2019 Technical Issues

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EA_Atic replied to Personal setting 1 problem fifa 20

Hey everyone,    Can you try to clear you local and cloud saves for FIFA 20 and then try again. ( this will remove anything non FUT and VOLTA saves).    This should help out, ..

9:00 pm, November 27, 2019 Technical Issues

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EA_Atic replied to PC Error getdeviceremovedreason

With you already trying to reinstall drivers I would suggest to try a new windows user account @YourPotato and see if that help's out.     /Atic  ----..

7:30 pm, February 16, 2020 Technical Issues

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EA_Atic replied to My game keeps freezing Xbox one fifa 20

Hey @hotchok10,  is when you are playing online are you also using Wifi?    If you are using wifi can you try a cabled connection to the Xbox and then play.    /Atic ..

2:30 pm, December 2, 2019 Technical Issues

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EA_Atic replied to Me and my friend cannot play in friendlies mode in FUT and in normal game.

@Hamzajr0777 What platform are you on and what error are you getting? /Atic --------------------------------------------------------------------------------------------------..

4:00 pm, December 4, 2019 Technical Issues

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EA_Atic replied to FUT 20 FRIENDLIES , CANT CONNECT

What platforms are you on and are you on wifi or cabled connection?    and last question who is your ISP?    /Atic  ----------------------------------..

10:30 pm, November 16, 2019 Technical Issues

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EA_Atic replied to FIFA 20 Pro Clubs

Hey @Lindsaymc  @TopScotsman08  @twinneyj  @iownawolf123    What platform are you all on and what troubleshooting have you tried?    /Atic  ..

2:00 pm, March 21, 2020 Technical Issues

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EA_Atic replied to FIFA 20 CRASHES ON STARTUP

Hey @ReMaX_006  @illamerica  Are you on 64 bit version or 32 bit version of Windows 7?    /Atic  -------------------------------------------..

4:00 am, November 24, 2019 Technical Issues

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EA_Arrenai replied to Very low latency fifa 20 pc

Hey there, @Akanyom. I apologize for the wait on this.   Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss.     Can you t..

6:00 pm, January 24, 2020 Technical Issues

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EA_Arrenai replied to I can't connect to EA server on FIFA 20

Hey there, @kreakboys.   I'm just checking in to see how the connectivity issue is going for you. Are you still having trouble connecting to FIFA 20?   If you are still having some diff..

2:00 pm, December 26, 2019 Technical Issues

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EA_Arrenai replied to Fifa 20 No Commentary

Hey everyone,   For those running on Xbox and not getting commentary, can you try switching your audio to stereo uncompressed rather than surround sound and see if that works for you? Please let ..

2:30 pm, November 14, 2019 Technical Issues

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EA_Arrenai replied to FLICKERING / FLASHING WHILE PLAYING FIFA 20 (WHY?) PLEASE HELP

Hey there, @SexyCharizard.   That sounds super frustrating and distracting. Could you share a DxDiag for your PC? I'd like to take a look to see if we can figure out what's going on.   ..

1:00 am, December 17, 2019 Technical Issues

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EA_Arrenai replied to FIFA 20 freeze

Thanks for the reply, @torres199835.   Let's see if we can track this down. Would you mind trying some troubleshooting?    Please check to make sure your PS4's system software is ..

11:30 pm, November 11, 2019 Technical Issues

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EA_Arrenai replied to FIFA 20 Commentary Languages

Hey there, @kingeste.   While Spanish (Spain) and Italian language packs aren't available in the North American region, I'll be sure to pass your feedback along to the team. Thanks for reach..

7:00 am, January 1, 2020 Technical Issues

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EA_Arrenai replied to Banned For Club Name On FUT

Hey there, @Simpzzy. Thanks for your patience.   If you need feedback or have questions regarding a sanction on your account, please reach out to our Terms of Service team and they'll be hap..

12:00 pm, November 15, 2019 Technical Issues

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EA_Andy replied to Why we can't change our club name in FUT ?! on October 1, 2019 1:54PM

Reyhz wrote: » @EA_Andy Thank you for your reply ! When could we expect an improvement on this? Do you think the team can help us? Thank you in advance Dates and times aren't something I can pr..

12:00 pm, November 5, 2019 Ultimate Team General Discussion

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EA_Andy replied to Why we can't change our club name in FUT ?! on October 1, 2019 12:49PM

PegLeg wrote: » @EA_Andy another fix to add to the ever growing list Not strictly a fix on this occasion - the name can be changed through an objective., I do get however that last year there wer..

12:00 pm, November 5, 2019 Ultimate Team General Discussion

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EA_Andy replied to The ICON SWAP info thread! on September 18, 2019 12:58PM

Some great options - tough decisions ahead. Never did get round to having Ferdinand in one of my teams...

10:30 am, November 5, 2019 Ultimate Team General Discussion

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EA_Andy replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 10:00AM

We've seen the reports on this and are looking into it. In order to investigate further it would be helpful to get some more info: - platform - Gamertag / PSN ID / Origin ID - Timestamp of when the ..

9:30 pm, November 7, 2019 Ultimate Team General Discussion

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EA_Andy replied to Missing fifa points

If you're missing FIFA Points after purchasing them please check out this article.   Thanks,   - Andy -

8:30 pm, March 23, 2020 Technical Issues

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EA_Andy replied to Megathread: Error CE-34878-0

Hey all,   As @Mguzman1108  mentions this is just a generic crash error code from PS4.   That being said, is this when you go into kick off?   We have another thread that migh..

12:30 am, February 9, 2020 Technical Issues

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EA_Andy replied to I am not getting my weekly pre order packs - Fifa 20

Hey @Bountayee    I've taken a look at your account and can see the packs being opened.   Your last lot were opened at 2:26am UK time yesterday - rare gold packs.   - Andy -

10:30 am, November 24, 2019 Technical Issues

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EA_Andy replied to Game Crashing without Error

@felipe_jrf871  @ZeSolenya  @NariManutd  - If you're getting a crash without error could you send me an msinfo file from your computer via DM?   Here's how to gather one ..

7:00 am, November 28, 2019 Technical Issues

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EA_Andy replied to FUT 20 Your account doesn't have a fut club

Hey all,   We're looking into this.   I'd first check you're definitely using the correct EA Account login in details. Sometimes these can be different to the email/password you use for your..

10:00 pm, November 14, 2019 Technical Issues

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EA_Andy replied to FIFA 20 Feedback (Ultimate team) on November 7, 2019 3:21PM

McSwigan wrote: » MrSchool_the12 wrote: » @EA_Andy as I predicted no one even cares to respond... Even you must admit the gameplay is far from real life football or a good game. I agree with yo..

3:30 pm, November 7, 2019 Ultimate Team General Discussion

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EA_Andy replied to Division Rivals Rewards

Hey @Drax_OG27    Can you try logging out of FUT and back in again to see if that makes them show up?   Thanks,   - Andy - ..

8:00 pm, December 18, 2019 Technical Issues

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EA_Andy replied to Cannot bid on the WebApp

Hi @x_cryo_75x    If you haven't received a ban message then this should be temporary.   They don't usually last more than 24 hours but it depends how many bids/buyouts you've been..

7:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to your technical support is so bad

Hello, @aliamloka20202.   Can you give me some details on what your issue is? I may be able to help. Thanks!

4:00 pm, April 24, 2020 Technical Issues

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EA_Aljo replied to why is fifa the only game who has controller lags?

Hi there, @DarkplayerAT.   Let's see if we can find out why you're experiencing input lag. First, are you on a wired or wireless connection?

4:00 pm, March 24, 2020 Technical Issues

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EA_Aljo replied to why cant I play online friendlies using mobile hotspot in my PS4?

Hi there, @FaTDeViL07.   A mobile hotspot really isn't a good connection. Is it possible to use a wired connection instead?

6:30 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to ut

Hi there, @lionthrax.   If you feel your account was hacked, please see this article for more information: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-accou..

4:00 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to unable to connect to ea servers

Hi there, @BamieJareham1.   I'll see if I can help with this. Can you tell me which steps you've already tried so that we don't repeat them? Thanks!

5:30 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to the ea servers are unable to process your request

Hello, @HorryOvy.   Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the mo..

6:00 pm, December 9, 2019 Technical Issues

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EA_Aljo replied to no opponent found fifa 20 co op seasons

Hi there, @KhetanLala.   I'll try to help with this. First, what system are you playing on?

5:00 pm, June 24, 2020 Technical Issues

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EA_Aljo replied to loss of coins

Hi there, @Evanmanukearney.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..

3:00 pm, March 18, 2020 Technical Issues

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EA_Aljo replied to iulhhihb

Hi there, @jevgcagl.   I'm really sorry for the frustration with this! Possibly, rebuilding the database and restoring the licenses will help. Try following the steps here for rebuilding the..

4:30 pm, April 3, 2020 Technical Issues

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EA_Aljo replied to i packed a tots and sold him but didnt get my money on fifa 20 ultimate team

Hi there, @0783gigo.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!..

10:00 pm, May 5, 2020 Technical Issues

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EA_Aljo replied to i cant play in ultimate team ,it says you need a age restriction

Hi there, @Andreichirachina.   Can you get me a screenshot of the message you're seeing? Thank you.

5:30 pm, April 14, 2020 Technical Issues

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EA_Aljo replied to how does the investigation team take regarding ac hack and fut market ban?

Hi there, @stagiermerlin90.   ToS investigations can take several days. You're always welcome to contact support and have them check for an update as well.

9:30 pm, June 25, 2020 Technical Issues

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EA_Aljo replied to getting kicked for "tabbing out"

Hi there, @Minvaljensen.   This change was made a couple years ago. You can't alt-tab out of FIFA during a match. Except for halftime. You can do it then. Otherwise, you'll disconnect from t..

4:30 pm, January 29, 2020 Technical Issues

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EA_Aljo replied to game disconnect when won

Hello, @Hoptune.   Thanks for reaching out to us. We don't have the ability to modify your record so we can't do anything about the loss, unfortunately. Was this the only time it happened or..

4:00 pm, March 24, 2020 Technical Issues

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EA_Aljo replied to future starts academy:james 80 OVR without doing "they call him fishy" objective

Hi there, @nezarnassif.   You will need to use the version specified in the requirements. If you no longer have the 80 OVR version, you won't be able to complete the objectives, unfortunately.

5:00 pm, February 18, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.