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EA_Cade replied to Cant connect to ea servers

Hi @fasheeg,Are you being prompted to login or verify your account at this point? -EA_Cade

10:30 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Cant connect to FUT

Hi @WILLT323,Give it a shot now please. -EA_Cade View in thread

6:30 pm, January 16, 2020 Technical Issues

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EA_Cade replied to Cant connect to EA servers

Hi @Damonkef789,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..

4:00 pm, June 9, 2020 Technical Issues

8Yxc4
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EA_Cade replied to Cant buy players suddently!?

Hi @gamestop435,That sounds like you hit a form of bot detection, this isn't something we can unlock manually for you I'm afraid. You'll want to play games and stop attempting to search for a bit to u..

10:00 pm, November 13, 2019 Technical Issues

Y2LAt
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EA_Cade replied to Cant buy on the market

Hi @ChefeMaximo,Were you placing a lot of bids before this happened? It sounds like a form of bot detection to me. -EA_Cade

5:00 pm, November 22, 2019 Technical Issues

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EA_Cade replied to Cannot play with friend

Hi @GeorgeVlasak,Are you on the same network? You may be experiencing an IP conflict. -EA_Cade

3:30 pm, February 21, 2020 Technical Issues

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EA_Cade replied to Cannot launch fifa 20 ultimate team please help

Hi @FapaJapla,Not showing any issues on your account or on our side at the moment. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en..

5:30 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Cannot join to ultimate team

Hi @FapaJapla,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

3:00 pm, February 7, 2020 Technical Issues

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EA_Cade replied to Cannot connect to servers and when I do on the rare occasion I get 800+ ping to

Hi @ZzSam98zZ,Sorry to hear it. What system are you playing on? -EA Cade

3:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Cannot connect to EA Server for FIFA20 but can play online for other games on PS

Hi @kutchika,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

6:30 pm, March 12, 2020 Technical Issues

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EA_Cade replied to Cannot connect to EA Server

Hi @SMUsamage80,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Cannot Post on EA Fifa forum

Hi @toshimitzou1,What happens when you try to make a post? -EA_Cade

10:30 pm, November 12, 2019 Technical Issues

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EA_Cade replied to Cannot Post On The Forum

Hi @Fresh_SkillzY,Sorry to hear it, can you give it a shot again please and let us know if you can post there now? -EA_Cade

3:30 pm, December 4, 2019 Technical Issues

JKUD8
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EA_Cade replied to Can`t launch my brand new FIFA 20

Hi @Axs1471Sxa3191,FIFA 20 doesn't come in a 6 DVD package, can you show me a picture of what you purchased? -EA Cade

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Can't verify EA account

@NAGLED14 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to Can't update Fifa 20, receive no prompt for download

Hi @Naiyon41,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Can't tell the difference between kits

Hi @Player_dwd6u69a,There is! It's under the accessibility settings on the main menu of FIFA 20. -EA_Cade

5:30 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Can't sell one specific card

Hi @SaintScorpion,That's an account issue that will need to be looked into by the FIFA team, please reach out to an advisor here http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can take a l..

10:30 pm, December 17, 2019 Technical Issues

MHAL8
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EA_Cade replied to Can't save personal settings or set active profile - can't play!

Hi @gore_org,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Can't save Game Settings and No FUT Rating Textures

Hi @drkyyoutube,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

4:30 pm, February 7, 2020 Technical Issues

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EA_Cade replied to Can't register for the weekend league

Hi @Diamovski,Odd, can you try on the web/companion app? -EA Cade

4:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Can't put players on auction (ultimate team)

Hi @bovernaut,Are the players untradeable by chance? -EA Cade

9:00 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Can't play to the game on PC

Hi @dimdihadi,Sounds like the game is still installing. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

8:00 pm, March 10, 2020 Technical Issues

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EA_Cade replied to Can't play online sessions..

Hi @p3nz-482,Origin games are designed to work with natively supported peripherals on Windows, we can't help you if you're using a third party program like DS4Windows to "trick" the PC into recognizin..

3:30 pm, January 15, 2020 Technical Issues

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EA_Cade replied to Can't play online friendlies in fifa or fut20

Hi @Anarki301,Most of the time this is an IP conflict where one of your ISP's has assigned an IPv6 address to you that doesn't play well with IPv4. I would recommend setting up a Static IP to your con..

3:30 pm, January 17, 2020 Technical Issues

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EA_Cade replied to Can't play FIFA 20 online with EA child account on Xbox one

Hi @gro1900,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to ..

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Can't login to EA servers

Hi @auzieebaba, @danedrums,Sorry for the delay. Are you still seeing this issue? -EA Cade

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Can't load into Ultimate Team in FIFA 20

Hi @pascol3s,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade Vi..

8:00 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Can't join my friend's lobby

@Psychopat215 Hey there, what is he seeing on his side when you invite him? -EA_Cade

1:00 am, March 19, 2020 Technical Issues

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EA_Cade replied to Can't hear the referee

Hi @Flintch12,Odd. You could have the volume settings set to 5.1, 7.1, etc and the audio is being piped to a channel that isn't getting played. -EA_Cade

10:00 pm, February 26, 2020 Technical Issues

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EA_Cade replied to Can't get on the game at all

Hi @kjbird2012731,Sorry for the delay, can you get me a screenshot of what you're seeing please? -EA_Cade

4:30 pm, December 14, 2019 Technical Issues

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EA_Cade replied to Can't get Fifa 20 to go online on PS4

Hi @LeipePietje,Sorry to hear it Can I get the PSN ID you're attempting to connect with? -EA_Cade

10:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Can't find opponents on FIFA 20 NINTENDO SWITCH

Hi @Harikira007,Sorry to hear it, taking a look at the Switch version at the moment and I'm seeing thousands of players currently online, are you still having this issue? -EA_..

1:30 pm, December 12, 2019 Technical Issues

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EA_Cade replied to Can't find game on Pro clubs after update

Hi @oliverh4444,What system is this happening on? -EA Cade

2:00 pm, June 10, 2020 Technical Issues

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EA_Cade replied to Can't contact ea support

Hi @cewee19,I would recommend reaching out via Twitter at @EAHelp with your case number so they can check the status of this for you. -EA_Cade ..

4:00 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Can't connect to ultimate team since start off the game launch on

Hi @pdreede111,Sorry for the delay, are you still seeing this activity now? -EA_Cade

2:03 am, November 11, 2019 Technical Issues

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EA_Cade replied to Can't connect to ultimate team since start off the game launch

Hi @pdreede111,Sorry for the delay, are you still seeing this activity now? -EA_Cade

2:30 am, November 11, 2019 Technical Issues

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EA_Cade replied to Can't connect to ultimate team servers

Hi @duttyfingerz,If you're hitting bot detection you're making vast amounts of bids in a short time frame, I cannot go into the specifics of this feature for security reasons but there's nothing more ..

4:00 pm, December 14, 2019 Technical Issues

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EA_Cade replied to Can't connect to ultimate team on ps4

Hi @shakeitspear,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

11:00 pm, February 26, 2020 Technical Issues

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EA_Cade replied to Can't connect to the ea servers

Hi @grenadz32,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

3:30 pm, January 3, 2020 Technical Issues

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EA_Cade replied to Can't connect to servers on network

Hi @Booshakalakaa,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..

5:30 pm, March 24, 2020 Technical Issues

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EA_Cade replied to Can't connect to ea server after updating PS4 version 7.50

Hi @naveed007777,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to Can't connect to FUT

Hi @nikolas192,Give it a shot now please? -EA Cade View in thread

9:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Can't connect to Ea servers

Hi @sjvaughan82, @Logeyy1923,I'm not showing any connectivity issues during this time - where are you located? -EA Cade

3:30 pm, June 8, 2020 Technical Issues

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EA_Cade replied to Can't connect to EA servers on FIFA20 - PS4

Hi @TheRonny93,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

9:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Can't connect to EA servers

@alynus2008 Hiya, may I ask who your ISP is? -EA Cade

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Can't connect companion app to my game (switch)

Hi @hugelaar,The Switch version of FIFA 20 does not have access to the Web or Companion apps at this time. -EA Cade

9:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Can't connect Nintendo Switch

@TheCantillons You're most likely already linked up in that case - the only other step I have is to hold the power button down on the Switch for 15 seconds to clear the system cache and then try reco..

10:00 pm, January 11, 2020 Technical Issues

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EA_Cade replied to Can't complete FUT Friendlies objective

Hi @MEIKLE3,That's odd, can you get us a video of this by any chance so I can get this looked at? -EA Cade

6:30 pm, April 22, 2020 Technical Issues

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EA_Cade replied to Can't buy players on Fifa 20 Ultimate Team market

Hi @pedrootacuara,What happens when you try to bid/buy on the market? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.