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EA_Cade replied to Fifa crashed on my last WL game

Hi @DeathWillRemain,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

10:00 pm, April 4, 2020 Technical Issues

4vhBf
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EA_Cade replied to Fifa PC players stop moving

Hi @Godfried009,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by p..

6:00 pm, April 28, 2020 Technical Issues

U9462
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EA_Cade replied to Fifa 2020 Online Friendlies issue

Hi @RamanujPanda,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP addres..

6:30 pm, June 23, 2020 Technical Issues

bQi6B
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EA_Cade replied to Fifa 20 scren freeze PC

Hi @bigbananaman666,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

10:00 pm, December 18, 2019 Technical Issues

NaZfx
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EA_Cade replied to Fifa 20 online friendlies problem PC

Hi @BogunTeJebo,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address..

10:00 pm, April 30, 2020 Technical Issues

1henA
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EA_Cade replied to Fifa 20 lost connection

Hi @surur187,Does this happen every time you play a game?If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's rep..

6:00 pm, January 7, 2020 Technical Issues

B97QE
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EA_Cade replied to Fifa 20 friendlies error

Hi @Alvinmenezesrona,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP ad..

4:30 pm, April 10, 2020 Technical Issues

5KLGr
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EA_Cade replied to Fifa 20 disconnected mid game

Hi @OmageC,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

7:00 pm, April 21, 2020 Technical Issues

Aukyx
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EA_Cade replied to Fifa 20 crashing when entering match on pro clubs

Hi @OIs18,I've seen this happen with certain boots/kits in game. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

6:30 pm, March 10, 2020 Technical Issues

E5QsM
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EA_Cade replied to Fifa 20 crashing mid game

Hi @juroy18,Sorry to hear it. Is your game physically crashing or just disconnecting you? -EA_Cade

7:00 pm, March 6, 2020 Technical Issues

btkh2
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EA_Cade replied to Fifa 20 companion app

Hi @willjohnuk19,Are you logging in with the account information found here? -EA_Cade

5:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 can't connect to my one friend only. We can play online to others

Hi @ucha1nadal,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address ..

4:00 pm, April 8, 2020 Technical Issues

JRWT3
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EA_Cade replied to Fifa 20 always crash out pc

Hi @Norbert9907,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

3:00 am, June 2, 2020 Technical Issues

Y46HP
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EA_Cade replied to Fifa 20 Ultimate Team won't open

Hi @69Armindo69,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

7:30 pm, January 22, 2020 Technical Issues

dZsIT
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EA_Cade replied to Fifa 20 Recent games does not show. Crashes game.

Hi @terpsman184,Sorry to hear it, what system is this on? -EA_Cade

6:00 pm, March 10, 2020 Technical Issues

zqnR1
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EA_Cade replied to Fifa 20 Pause and Delays happen

Hi @leonosm,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZin..

6:30 pm, June 30, 2020 Technical Issues

aFfCh
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EA_Cade replied to Fifa 20 PC crashing after language select

Hi @49a28a1a7d09b12c188bf5e417869067,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

5:30 pm, March 27, 2020 Technical Issues

oIRC3
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EA_Cade replied to Fifa 20 Online - Game turns off

Hi @Zlatan_McGregor9,Sorry to hear this, what platform are you playing on? -EA_Cade

5:00 pm, March 7, 2020 Technical Issues

N5OZU
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EA_Cade replied to Fifa 20 Ea Account Issues

Hey all,   If you're unable to access the email located here you'll need to recover the account via the method below:   Go to http://help.ea.com/account-recovery/web-form Fill in the reques..

4:00 pm, March 25, 2020 Technical Issues

6bE4C
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EA_Cade replied to Fifa 20 Copa De Lib in Career Mode

Hi @soyasmurf123,Yep! https://www.ea.com/games/fifa/fifa-20/conmebol-libertadores"Take your team to CONMEBOL Libertadores, CONMEBOL Sudamericana, and CONMEBOL Recopa glory in FIFA 20 Career Mode. Enjo..

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 - Edit Player Issues

@w44643233 wrote: Product: FIFA 20Platform:PCWhat is your gamertag/PSN ID? w44643233Which mode has this happened in? Kick offWhich part of the mode? Home & AwayHow often does the bug occur? E..

2:30 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Fake dnf

Hi @mao9681,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..

10:00 pm, March 3, 2020 Technical Issues

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EA_Cade replied to FUT20 Champs speedup lag

Hi @StalwartDiomedes,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time..

2:30 pm, February 7, 2020 Technical Issues

LFp9X
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EA_Cade replied to FUT rivals opponent quitting

Hi @JoshisKeene92,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to FUT champs not showing all wins/games

Hi @r4yling,I'm showing that you've only played 3 games so far this FUT Champions, 2 wins and a loss. -EA_Cade

8:30 pm, January 24, 2020 Technical Issues

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EA_Cade replied to FUT champs loss

Hi @CarlitoRNS,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

6:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FUT championship lag

Hi @guyzino,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to FUT champions kicking me off

Hi @majesticdrip9,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

4:00 pm, December 14, 2019 Technical Issues

Z1VUF
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EA_Cade replied to FUT and Division Rivals: Game disconnects loading the final statistics

Hi @leoheidji,I wouldn't recommend DMZ'ing your PC connection for security reasons. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..

3:00 pm, June 9, 2020 Technical Issues

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EA_Cade replied to FUT Weekend

Hi @Blixten0408,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to FUT WEB APP

Hiya, @TamirEilon2828      Are you logging in with the same information seen here in game? -EA Cade

4:30 pm, April 3, 2020 Technical Issues

9pCRk
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EA_Cade replied to FUT Squad Battles XP not adding up

Hi @MissionPuppet61,Have you refreshed your opponents? Those games that you didn't play count up towards your 40 games. -EA_Cade

8:00 pm, December 14, 2019 Technical Issues

j1LXt
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EA_Cade replied to FUT Founder but Club Vanished moving to FIFA 20

Hi @KingKab20,Your FUT club only had three games played on it for FIFA 19, that's why you didn't get returning user rewards or your EST date carried over. -EA_Cade ..

8:30 pm, November 17, 2019 Technical Issues

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EA_Cade replied to FUT DISCONNECTION ISSUES

Hi @pellinski,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other playe..

10:30 pm, December 3, 2019 Technical Issues

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EA_Cade replied to FUT Champs reg

Hi @DAVE-HUNTER-88,I'm showing you redeemed access Saturday and played no games during the Weekend League. -EA Cade View in thread ..

9:00 pm, April 24, 2020 Technical Issues

KGWE8
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EA_Cade replied to FUT Champs Opponent Quit but I get Loss

Hi @MrGrandCru,That would indicate that you were the party that dropped connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FUT Champs Disconnect during win

Hi @Ghostbeezy,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

4:00 pm, December 28, 2019 Technical Issues

QrvVl
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EA_Cade replied to FUT Champs

Hi @itsgreig123,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

7:00 pm, April 25, 2020 Technical Issues

xQjY0
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EA_Cade replied to FUT Champions game not updated

Hi @simonexxx288xxx,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

4:30 pm, April 10, 2020 Technical Issues

TBahX
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EA_Cade replied to FUT Champions DC: refund game?

If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is entirely a..

4:00 pm, December 28, 2019 Technical Issues

acbos
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EA_Cade replied to FUT Champions - wins not given

Hi @chocolatetruffle,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FUT CHAMPS

Hi @fafa2123,Did the game finish or was it a disconnect? -EA_Cade

5:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to FUT CHAMP BUG??

Hi @plachtacek,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

4:30 pm, March 27, 2020 Technical Issues

53KkA
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EA_Cade replied to FUT 20 web app

Hi @xxBELIKEALEXxx,It looks like you're logging in on the wrong account, if you're logging in with the same information as you are here - there is nothing on this account. See the post here for more i..

10:30 pm, December 17, 2019 Technical Issues

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EA_Cade replied to FIFA20 glitched screen after start button

Hi @reallazy,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

5:00 pm, March 17, 2020 Technical Issues

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EA_Cade replied to FIFA20 Crash PC

Hi @xhxwright,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

2:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to FIFA20 :Can't play with a friend online we both have PS4 pro :(

Hi @Lugstar1,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to..

8:30 pm, April 24, 2020 Technical Issues

ykwEp
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EA_Cade replied to FIFA disconnected FUT weekend league

Hi @abc1247671195,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

5:00 pm, May 2, 2020 Technical Issues

kIrNK
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EA_Cade replied to FIFA POINTS redeemed on origin never appeared in-game.

Hi @obzenmc,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter. -EA_Cade

3:30 pm, December 7, 2019 Technical Issues

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EA_Cade replied to FIFA Freezing during offline & Online gameplay. Fix needed.

Hi @Bolty3108,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

8:30 pm, April 24, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.