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EA_Cade replied to FUT DRAFT
Hi @Dadacr72005,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..
10:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to FUT DISCONNECTION ISSUES
Hi @pellinski,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other playe..
10:30 pm, December 3, 2019 Technical Issues
EA_Cade replied to FIFA 20 unable to connect to EA servers
Hi @minikpasa,Can you provide some further information for me, what system are you playing on and what are you doing when you're getting that error message? -EA Cade
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to FIFA 20 - PS4 - Error CE-36244-9 - Unable to download game
Hi @MyterioMaestro,Just getting into the office now, thanks for the info! I've passed it up to the FIFA team for investigation. -EA Cade
2:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to EA Service Network Problem
Hi @HZS8,Are you getting an error message of any kind? Can you post it here? -EA_Cade
5:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to Draft Token Request
Hi @TomDac,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..
6:30 pm, December 6, 2019 Technical Issues
EA_Cade replied to Division rivals points not adding up anymore
Hi @Ghyu_kjhtr,Sorry to hear it. Are you fully completing the matches or are you getting a connection error? -EA Cade
10:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to Disconnected twice after scoring
Hi @mepics,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Disconnected from 2 draft finals and can’t get hold of an ea advisor
Hi @910599,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player. ..
5:00 pm, May 2, 2020 Technical Issues
EA_Cade replied to Disconnected draft final and didn’t receive right rewards
Hi @perkinsjames1,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other p..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Disconnected at the end of every game and getting a loss
Hi @corsamayorr,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
10:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to DISCONNECTED AFTER DRAFT ENDS
Hi @MagicDom,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other player..
6:30 am, November 24, 2019 Technical Issues
EA_Cade replied to Constantly getting disconnected from the EA servers seasons FIFA 20
Hi @scottrama00,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to Constantly freezing or getting disconnected online
Hi @Pushmipuli,You'll want to reach out to your ISP on this one, you have a 1000ms ping to your router which is indicative of an overall network problem. That first hop should never be above 2ms in an..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to Connection
Hi @Jensen11233,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..
9:30 pm, December 13, 2019 Technical Issues
EA_Cade replied to Career mode loan player list bug
Hi @McMuffin2013,Are you getting any type of error message/crash when this happens? Does this happen in more than one Career save? -EA_Cade
4:30 pm, December 28, 2019 Technical Issues
EA_Cade replied to Can't hear the referee
Hi @Flintch12,Odd. You could have the volume settings set to 5.1, 7.1, etc and the audio is being piped to a channel that isn't getting played. -EA_Cade
10:00 pm, February 26, 2020 Technical Issues
EA_Cade replied to Always getting disconnected on pc in rivas
Hi @WackoBracelet85,Sorry for the delay. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-ba..
6:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to Always getting disconnected from Squad Battles.
Hi @iBruuuH,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..
6:30 pm, January 16, 2020 Technical Issues
EA_Cade replied to Account hacked, 10 million coin team gone, Slow response time on Origin
Hi @Klak1nn,What do you mean by "Someone at EA warned me that my account was getting hacked and exchanged e-mails with me"?Are you saying that we reached out to you before you contacted us via the hel..
5:30 pm, April 17, 2020 Technical Issues
EA_Barry replied to The connection to your opponent has been lost- fifa 20
@leomurphy02 Please retry, things are just getting back to normal after we resolved an issue. https://twitter.com/EAHelp/status/1250385989509337088 Thanks. ..
2:30 pm, April 15, 2020 Technical Issues
EA_Atic replied to Me and my friend cannot play in friendlies mode in FUT and in normal game.
@Hamzajr0777 What platform are you on and what error are you getting? /Atic --------------------------------------------------------------------------------------------------..
4:00 pm, December 4, 2019 Technical Issues
EA_Arrenai replied to Fifa 20 No Commentary
Hey everyone, For those running on Xbox and not getting commentary, can you try switching your audio to stereo uncompressed rather than surround sound and see if that works for you? Please let ..
2:30 pm, November 14, 2019 Technical Issues
EA_Andy replied to I am not getting my weekly pre order packs - Fifa 20
Hey @Bountayee I've taken a look at your account and can see the packs being opened. Your last lot were opened at 2:26am UK time yesterday - rare gold packs. - Andy -
10:30 am, November 24, 2019 Technical Issues
EA_Andy replied to Game Crashing without Error
@felipe_jrf871 @ZeSolenya @NariManutd - If you're getting a crash without error could you send me an msinfo file from your computer via DM? Here's how to gather one ..
7:00 am, November 28, 2019 Technical Issues
EA_Andy replied to FUT 20 Your account doesn't have a fut club
Hey all, We're looking into this. I'd first check you're definitely using the correct EA Account login in details. Sometimes these can be different to the email/password you use for your..
10:00 pm, November 14, 2019 Technical Issues
EA_Aljo replied to getting kicked for "tabbing out"
Hi there, @Minvaljensen. This change was made a couple years ago. You can't alt-tab out of FIFA during a match. Except for halftime. You can do it then. Otherwise, you'll disconnect from t..
4:30 pm, January 29, 2020 Technical Issues
EA_Aljo replied to Unable to connect to FUT
Hi there, @kaboomer69. Are you getting this message when you just try to load into FUT? If so, try deleting the Online Squads file from Customize > Profile > Delete. Let's see if tha..
7:30 pm, January 13, 2020 Technical Issues
EA_Aljo replied to Ping 8ms, download speed 100Mbps, upload 100Mbps, Fifa20: getting disconnected
Hi there, @passing_tact. Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on. Thanks!
4:30 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Keep getting disconnected from matches on ultimate team
Hi there, @Gtanaka96. Let's see if we can find out what's going on here. First, what system are you playing on? Also, are you on a wired or wireless connection Thanks!
8:00 pm, January 6, 2020 Technical Issues
EA_Aljo replied to Keep getting disconnected from ea servers fifa 20
Hello, @Wh1TE_mAgiC. Let's see if we can that disconnect issue to clear up. First, what system are you playing on? Also, do you use a wired or wireless connection?
4:00 pm, December 6, 2019 Technical Issues
EA_Aljo replied to Keep getting disconnected after winning in the weekend league
Hi there, @capo143. I'm really sorry for all the frustration with this. Let's see if we can find out what's going on. First, are you on a wired or wireless connection? Also, what system ar..
3:30 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Getting kicked out of games
Hi there, @GSUK2. Do you only disconnect in Weekend League or does it happen at other times as well? Also, are you on a wired or wireless connection?
6:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Getting disconnected in Fifa 20 Online Seasons9
Hi there, @InziOO7. When being on a wireless connection, you'll always be far more susceptible to disconnects and lag than being wired. If at all possible, it would be good to move to a wi..
4:00 pm, April 29, 2020 Technical Issues
EA_Aljo replied to Getting Kicked from Ultimate Team
Hi there, @adamjaws. Are you still having trouble staying connected to the servers?
8:30 pm, December 5, 2019 Technical Issues
EA_Aljo replied to Fut Champs games - constantly getting speed up lag on PS4
Hi there, @amalvm007. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..
5:00 pm, February 3, 2020 Technical Issues
EA_Aljo replied to FUT WEB app
Hi there, @mdraks007. Can you tell me what's happening when you try to use the app? Are you getting an error of some sort? Thanks!
6:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Constantly DC's from servers
Hi there, @arthurbf42. Packet loss would be the culprit here. You're getting a very high amount of it. Do you play on a wired or wireless connection? Also, was this test run on the same co..
5:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Anyone have experience getting players back after account get hacked?
Hi there, @tonttu20. To get an update on your case, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. Do ..
7:00 pm, March 19, 2020 Technical Issues
EA_Aljo replied to Account hacked 11 days ago still cant get any help.
Hi there, @Klak1nn. The reason your case is getting resolved is that you're constantly resuming it to ask for an update. This pulls it out of the queue so an advisor won't see it. Then, af..
3:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to A question about the connection issue
Hi there, @Kaung29. There are a lot of different variables involved with lowering ping times. One that is very important is your proximity to the server your connecting to. The farther awa..
5:30 pm, April 29, 2020 Technical Issues
DylanHerrera1983 replied to [Squad Battles] - No Points for a win
Product: FIFA 20Platform:Microsoft XBOX OneWhat is your gamertag/PSN ID? DYLANHERRERA13Which mode has this happened in? FIFA Ultimate TeamWhich part of the mode? Squad BattlesCan you tell us the date ..
8:30 pm, January 12, 2020 Technical Issues
Durrani13 replied to Attackers acting like a Kante on November 10, 2019 7:38AM
Triplee123 wrote: » When ya come against teams that are 4231 with every player drop back, even tho most weakest players can come back and defend like they are Kante, a player like dembelle or Lucas ..
8:00 am, November 10, 2019 Ultimate Team General Discussion
Dubbly replied to Was hyped for a week for getting Zanetti today on November 8, 2019 6:38PM
They never said they were dropping today. No idea why everyone is assuming they would. Set 1 didn’t drop on the first day of the season either.
7:00 pm, November 8, 2019 Ultimate Team General Discussion
Dronegan replied to My 7 day ban continues but at least I know why...EA told me there is 8 days in a week! on November 6, 2019 11:39PM
Max_1899 wrote: » Dronegan wrote: » EA does not scan any memory, processes or in-game files on your PC. That is also the reason why they can´t get rid of the amount of cheaters on the PC section..
12:00 am, November 7, 2019 Ultimate Team General Discussion
Drachenfells replied to Why UCL SBCs so expensive? on November 10, 2019 8:18PM
It's because the rare pool is extremely limited, out of the 167? Rates over 81, 68 of them are expensive wanted players and therefore your chance of getting Messi or Ronaldo is much higher, although s..
8:30 pm, November 10, 2019 Ultimate Team General Discussion
Drachenfells replied to How much XP can I miss out on and still have a good chance of getting Season 2 Storyline players? on November 10, 2019 3:45AM
you can safely miss the mbabu objectives but you will need most of the weekly ones, the Bale objective is easy.
4:00 am, November 10, 2019 Ultimate Team General Discussion
Downthewing85 replied to Is there a point in playing now on November 5, 2019 7:29PM
DannySTFC wrote: » Just what we needed, another thread about it! Seriously if you have a comment why not add it to one of the other many many threads on the same subject? Getting stupid now. I wan..
7:30 pm, November 5, 2019 Ultimate Team General Discussion
Dmb75 replied to The official League SBC on October 23, 2019 7:38PM
MHoney1234 wrote: » Boysie91 wrote: » RayS wrote: » Boysie91 wrote: » I thought we wasn't getting league sbc 😞 We wasn't but now we was! You watch icon sbc next and the market will e..
8:30 pm, November 5, 2019 Ultimate Team General Discussion
DistinctDwayne replied to OTW Ben Yedder on October 11, 2019 10:43AM
LocalHero wrote: » I can see him featuring. He played well in their last game and grabbed a goal, plus they need to win their game vs Turkey My thoughts exactly. He's in good form, whereas Giroud ..
8:30 am, November 9, 2019 Ultimate Team General Discussion
