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a97dps replied to Improvements and suggestions
@EA_Cade, thanks!
7:00 pm, November 15, 2019 Technical Issues
ZzSam98zZ replied to Quick Sold
@EA_Cade I have done exactly this and each and every time they keep fobbing me off. I would like this to be taken seriously instead of "case resolved" when nothing has been done. I've got 5 days left ..
7:30 pm, March 3, 2020 Technical Issues
Zombies_Z98 replied to Fifa 20 transfer market ban
@EA_Cade Dear Cade,Am in touch with Ea by mails but I didn’t receive any mail regarding my case (60221029) they said it would take 72 hours but it’s the 4th day until now and nothing happenedKindl..
9:00 pm, June 16, 2020 Technical Issues
Zlatan1101 replied to Copa libertadores - saving crashes the game
@EA_Cade Yes it crashes again. It freezes like for two seconds and crashes to the homescreen. Savegame file gone again.
6:00 pm, March 25, 2020 Technical Issues
Zetico0220 replied to How do i phone ea customer sevice
Hi @leemajorz1,Sorry to hear it, you can reach us directly in the UK at 448708200707.-EA_Cade He put this on my post, I believe it was meant to answer you.
5:00 pm, March 5, 2020 Technical Issues
Zameer56 replied to Error connecting to fifa 20 ultimate team.
@EA_Cade thank you for your response. I will do that for you but I wonder since my brother is able to access his fut on the same playstation and wifi network if maybe the problem lies with my account...
5:00 pm, April 17, 2020 Technical Issues
Zameer56 replied to Error connecting to FIFA Ultimate Team
@EA_Cade Hello. I’ve seen you help a few people with this problem. I’ve tried all troubleshooting steps and even spoken to 7 consultants on the EA help live chat. It’s been 3 days now. Can you p..
4:00 pm, April 17, 2020 Technical Issues
ZMitchxll replied to Ajax juventus SBC not working
@EA_Cade Sure
9:00 pm, April 7, 2020 Technical Issues
Younglion1997 replied to My account has banned from transfer market in FIFA 20.
@EA_Cade I tried doing what u just suggest and it's been 3 days no one has replied to me, does anyone know how to fix it please help
1:00 pm, June 9, 2020 Technical Issues
XTofy96X replied to packs won't open
@EA_Cade in console (ps4) it gives me a message saying " We're currently experiencing issues with the store. please try again later " in the web app and companion app i get " we're cur..
5:30 pm, June 3, 2020 Technical Issues
Woodpeckerjnr replied to My ultimate team glitch
@EA_Cade how do I get into a live chat with anyone
6:30 am, July 2, 2020 Technical Issues
WillSmith7644 replied to Over 2,000 Games Completed - WebApp Market STILL LOCKED
@EA_Cade Mind helping out?
2:30 am, June 2, 2020 Technical Issues
West_ZA replied to FIFA disconnected FUT weekend league
@EA_Cade I have had 3 consecutive games today that this has happens! I contacted online chat and it is still a problem! The games doesn't ger reviewed at all. I have been disconnected when 0-0, losing..
12:00 am, May 3, 2020 Technical Issues
West_ZA replied to Disconnected from fut champs
@EA_Cade This is not true. I have been disconnected many times this weekend at 0-0 and then it is seen as a loss!!! Come on!!!
12:00 am, May 3, 2020 Technical Issues
Wattumarja replied to FIFA 20 installation error
@EA_Cade I tried this... Unfortunately, it didn't help. Any other suggestions?
8:30 am, June 19, 2020 Technical Issues
W12GUNNER replied to fifa 20 screen freezez when connecting to ea servers
Hi @EA_Cade Amazing! Everything's up and running! You've been a great help man. Thanks for the advice and quick response. Have a good one
10:00 am, April 18, 2020 Technical Issues
W00FY_C replied to Fifa unable to retrieve account information
@EA_Cade I’ve done this over a week ago. And a colleague sent direct very code. Asked for it and don’t now what’s next. Or how long it’s going to take...I don’t understand this half support ..
12:30 pm, April 12, 2020 Technical Issues
Versyta123 replied to camera bug help
@EA_Cadewell this thing mostly happens on FUT when i play Squad battle or online i am using Johan cruyff arena
7:00 pm, February 8, 2020 Technical Issues
VerruckterHund replied to Unable to connect to EA servers
@EA_Cade I can connect to EA servers now. I did nothing actually. This morning I tried in the web app once again and I was able to enter so I switched to the console to confirm.So, I tried to clear th..
3:00 am, April 18, 2020 Technical Issues
Valente0127 replied to Fifa 20 drill
@EA_Cade I have this problem tooFor me is in every modes
4:30 pm, March 25, 2020 Technical Issues
UNSTOPABLE4664 replied to Can’t connect to ea server for Fifa 20 on
@EA_Cade Yes it isn’t connecting
1:55 am, November 11, 2019 Ultimate Team General Discussion
UNSTOPABLE4664 replied to Can’t connect to ea server for Fifa 20
@EA_Cade Yes it isn’t connecting
2:13 am, November 11, 2019 Technical Issues
ULKA-Tely replied to FIFA 20 VIP Club
@EA_Cade I would like to do that but customer service for playstation is already closed and the deadline for signing up is tomorrow.
3:30 pm, June 27, 2020 Technical Issues
TysonBrettMiller replied to Matching people from different regions
@EA_Cade Wondering if you could help me please?
7:00 am, April 12, 2020 Technical Issues
Trefke69 replied to new
@EA_Cade my account is not banned they just took my all coins for nothing
7:00 pm, January 11, 2020 Technical Issues
TomyGT1002 replied to Unable to play Online with my friend
@EA_Cade Hy, we have ipv4
7:00 pm, November 26, 2019 Technical Issues
TomyGT1002 replied to Friend season conectivity issue
@EA_Cade No, both ipv4
7:30 pm, November 26, 2019 Technical Issues
Thibovd replied to Fifa 20 connection lost all the time
@EA_Cadeyes it happens to me every match on ps4 , so frustrating
2:00 pm, December 29, 2019 Technical Issues
TheRomanManager replied to Personal settings 1 failed to load on
@EA_Cade Nope, when I push cancel it just goes straight back to retry or cancel. The only way to get out of the message is to dashboard and restart the game. But then it will just work up to the messa..
2:03 am, November 11, 2019 Technical Issues
TheRomanManager replied to Personal settings 1 failed to load
@EA_Cade Nope, when I push cancel it just goes straight back to retry or cancel. The only way to get out of the message is to dashboard and restart the game. But then it will just work up to the messa..
2:13 am, November 11, 2019 Technical Issues
TheLegendarii_8 replied to Every mode except UT broken
Thanks for getting back to me @EA_Cade After trying both of the methods you have suggested, unfortunately the problem is still persisting.
5:30 pm, April 22, 2020 Technical Issues
ThE--31Beast---- replied to We are sorry but there has been an error connecting to FIFA 20 ultimate team
It happened to me as well while playing the draft it kicked me and never let me back inConsole: PS4PSN ID: ThE--31Beast----Place: Turkey @EA_Cade
11:00 am, January 14, 2020 Technical Issues
ThE--31Beast---- replied to Error connecting to FUT
It happened to me as well while playing the draft it kicked me and never let me back inConsole: PS4PSN ID: ThE--31Beast----Place: Turkey @EA_Cade
6:30 pm, January 13, 2020 Technical Issues
THEHULINATOR replied to Fifa 20 freezing at connecting to servers
@EA_Cade I have this issue. How do I fix it
2:00 pm, December 21, 2019 Technical Issues
Suntimjain1994 replied to FIFA 20 Stuck in pre match training
@EA_Cade hey this solution isn't working for me, do i have to delete the personal settings too for it to work..?? Please help
2:00 pm, April 18, 2020 Technical Issues
Sreehari10 replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
@EA_Cade IVE HAD THIS ISSUE ON PS4 5 WEEKS NOW ., PLEASE HELP ME OUT
12:00 am, April 17, 2020 Technical Issues
Souleateerr replied to Fifa 20 Frozen Loading Screen
Hellp @EA_Cade , before replying to my message i have tried to play a few games, some of them worked just fine, but with most of them i had the same problem. I tried deleting anything that i..
9:30 pm, March 17, 2020 Technical Issues
Snoopgeorgio replied to Colour Blind and Ref's kit.
@EA_Cade Awesome, thank you for replying. Such a shame, I really like the Bob Marley !
3:30 pm, June 11, 2020 Technical Issues
SnookerSon replied to Games getting disconnected randomly
@EA_CadeHi! I'm at Hungary. I've also tried to restore licences and rebuild database on my ps4.
7:00 pm, November 15, 2019 Technical Issues
SmoothTheOneXbox replied to a "Coin Distribution Ban" That isn't valid, and not resolved for 6 weeks.
Thank you so much for the reply @EA_Cade I have followed these steps to a T. I have done this 6 times. Once every 7 days. I am not looking for special treatment, but I stream for chari..
7:30 pm, February 25, 2020 Technical Issues
SgtFletcha replied to FIFA 20 Career Mode No Prize Money Received
@EA_CadeSame here with a 2nd league german Team. Mail promised 50 mio - got only 12 Mio EUR. Unplayable and very frustrating after fought a hard season -.-
5:30 pm, April 10, 2020 Technical Issues
SeanP92 replied to Never Received Objective Reward
Hi @ EA_Cade. I completed all 6 games but for some reason it never registered the last two. The season was supposed to finish at 6pm but by the time I completed my 6th win at around 5.45pm ..
9:30 pm, January 22, 2020 Technical Issues
Samedov01 replied to Unable to connect to FIFA 20 Ultimate Team
@EA_Cade I am saying that I have already done the steps here. It is obvious that I have to stop playing fifa.
12:30 pm, February 6, 2020 Technical Issues
SMUsamage80 replied to Cannot connect to EA Server
@EA_Cade I connected to a hotspot, selected my language on game load, then the pre-loaded 3v3 match loaded. I completed that and now hanging on 'connecting to the EA Servers' message. I hit 'X' to can..
5:30 pm, May 1, 2020 Technical Issues
SJEFC18 replied to Can’t connect to server
@EA_Cade Can’t log in to fifa servers happened to me lots of times now. Tried changing favourite team to Liverpool, still doesn’t work. Any ideas?
4:30 pm, April 5, 2020 Technical Issues
RubyJavelin replied to Loan player and consumable player problem
Pretty sure you posted this in the wrong section. Let me just tag someone that can move it. @EA_Cade
1:30 pm, June 4, 2020 Technical Issues
RodrigoCosta1234 replied to Fifa 20 account hacked
@EA_Cade Hi, my account been hacked and I lost all my coins and tradeable players, then i went so origin to change my password right away and I've seen that someone from roménia log on, and I'm from ..
7:00 pm, April 8, 2020 Technical Issues
RobinRichie replied to Invalid Account on XBOX
@EA_Cade I am facing this issue from past 2-3 months , also logged case -#60087403 in assumption that someone help me. But they closed the case without any interaction with requestor.Can you please gu..
10:30 am, June 28, 2020 Technical Issues
RobertoLyngbak replied to Fifa 20 Ultimate Team - No coins?
Hello @EA_Cade,For some reason it went back to normal after like 10 hours so all good for now
7:30 am, March 20, 2020 Technical Issues