Search

Search
Search Replies by entering the text above.
8V7nY
...
EA_Cade replied to Online issues when playing matches in fut champion and rivels

Hi @dude3522,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

5:00 pm, November 22, 2019 Technical Issues

S3bHw
...
EA_Cade replied to Online friendly issues solution 2020

Hi @Tillyabduls,Thanks for sharing! -EA Cade

4:30 pm, June 23, 2020 Technical Issues

CU7bv
...
EA_Cade replied to Online friendly issue fifa 20

@doronde78 Hiya, what system are you playing on? -EA_Cade

8:30 pm, March 25, 2020 Technical Issues

ur26B
...
EA_Cade replied to Online friendlies won’t load

Hi @willie117,What system is this happening on? -EA Cade

5:30 pm, June 20, 2020 Technical Issues

hbfvM
...
EA_Cade replied to Online friendlies results unsynchronized

Hi @CCarvalho171984,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

5:00 pm, December 20, 2019 Technical Issues

8d9OE
...
EA_Cade replied to Online friendlies ps4

Hi @turtinjo,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to..

5:00 pm, June 23, 2020 Technical Issues

7gASY
...
EA_Cade replied to Online friendlies

Hi @JimRW19,I believe you need to press Y (Triangle on PS4) to toggle the squad updates on/off on the squad select screen. -EA_Cade

3:30 pm, March 21, 2020 Technical Issues

0N1mo
...
EA_Cade replied to Online fifa 20 ultimate team stamina issue online season also

Hi @sbnfar,Are you playing with Overload Ball Side/Constant Pressure tactics enabled? -EA Cade

4:30 pm, April 10, 2020 Technical Issues

m8L2w
...
EA_Cade replied to Online conection error

Hi @shumy900,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..

4:00 pm, April 17, 2020 Technical Issues

OzhDF
...
EA_Cade replied to Online competition payouts

Hi @bbeemster591,Your Division Rivals rewards are capped to the highest rank in the division you started that week in if you went from a lower to a higher division. Example: Started the week in Diviso..

4:00 pm, January 16, 2020 Technical Issues

Sf42z
...
EA_Cade replied to Online button press delay/input lag

Hi @waqypaqy,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

9:30 pm, April 7, 2020 Technical Issues

HUNly
...
EA_Cade replied to Online Seasons, Invitations Not Working

Hi @gr8dbailey,Are you game sharing? -EA Cade

3:30 pm, April 29, 2020 Technical Issues

127jz
...
EA_Cade replied to Online Seasons Freeze

Hi @begleyAFC,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..

9:30 pm, April 22, 2020 Technical Issues

Jex1Q
...
EA_Cade replied to Online Friendlies PS4 Bug?

Hi @osustu99,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a Career mode save file. Then let me know if this persists? ..

9:00 pm, December 12, 2019 Technical Issues

z964T
...
EA_Cade replied to One to watch pepe still 85 rated?

Hey all, Just checking in, were your OTW's updated correctly? -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

Y1Zg7
...
EA_Cade replied to Offtopic Question

Hi @chegevarrra,You can't post on the FIFA forum if your account doesn't own FIFA 20. The account you're posting with here does not have FIFA 20 associated with it. -EA Cade

3:30 pm, April 15, 2020 Technical Issues

MjSeY
...
EA_Cade replied to Odegard Objective + SBC

Hi @ChikenPooo,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offe..

4:30 pm, February 12, 2020 Technical Issues

zi0PX
...
EA_Cade replied to Odegaard sbc

Hi @isyankarsevdali,Sorry, what do you mean exactly? -EA_Cade

5:00 pm, February 11, 2020 Technical Issues

WTKel
...
EA_Cade replied to Oceania Servers for Fifa

Hi @NakedAssassin91,There is a data center in Sydney. Can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade ..

3:00 pm, June 5, 2020 Technical Issues

PGfnp
...
EA_Cade replied to Objecyive not completed

Hi @aragon6789,I've completed those myself without issue, can you be more specific as to the ones you're having trouble with please? -EA_Cade

3:00 pm, February 27, 2020 Technical Issues

7nRr6
...
EA_Cade replied to Objectives cannot be completed

Hi @billaros,I'm not seeing any other reports of this, were you able to get this one completed? -EA_Cade

5:30 pm, February 13, 2020 Technical Issues

b5JuA
...
EA_Cade replied to Objectives Not Registering

Hi @DeaneBeane,I'm not showing any issues with these objectives currently being tracked. Any chance you can get us a video of the objective being completed in game but not showing completed after in F..

9:30 pm, March 17, 2020 Technical Issues

aL8UW
...
EA_Cade replied to Objectives

Hi @hega1998,Are you using midfielders who are CAM,CM,CDM's or are you playing out of position players? That Objective won't update unless you have someone in the correct position completing it. ..

4:30 pm, April 10, 2020 Technical Issues

OQjsw
...
EA_Cade replied to Not sending email so I can reset my password

Hi @newell126890,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

5:00 pm, March 25, 2020 Technical Issues

0mkX4
...
EA_Cade replied to Not receiving squad battle rewards fifa 20

@nareshdm Hi there, those rewards go out Sunday at Midnight GMT. -EA_Cade

12:30 am, January 20, 2020 Technical Issues

KGERf
...
EA_Cade replied to Not receiving match earnings or rival points

Hi @coolblackhawk,Does exiting FUT and reentering update your Coins/XP/Rivals points? -EA_Cade

5:00 pm, March 17, 2020 Technical Issues

sLNqe
...
EA_Cade replied to Not receiving XP for Squad Battles

Hi @steffanvoss,You don't receive XP for just playing a game, you gain XP for completing objectives during the game. -EA_Cade

3:30 pm, March 25, 2020 Technical Issues

La7qC
...
EA_Cade replied to Not my log in email

Hi @MBEmbles,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Mak..

4:00 pm, April 8, 2020 Technical Issues

GRujh
...
EA_Cade replied to Not letting me complete suda Americana squads

Hi @Emmbo17,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this pers..

5:30 pm, April 29, 2020 Technical Issues

b0hLU
...
EA_Cade replied to Not getting wins on FIFA ULTIMATE TEAM CHAMPIONS when my opponents back out

Hi @ALEXMARTIN245,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

3:00 pm, January 25, 2020 Technical Issues

yf6iZ
...
EA_Cade replied to Not getting security code

Hi @MagicBang123,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

7:00 pm, April 15, 2020 Technical Issues

uKWAd
...
EA_Cade replied to Not getting packs

Hi @Kieran2481,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, November 30, 2019 Technical Issues

6TVqF
...
EA_Cade replied to Not getting my weekly packs?

Hi @itssTheFlash,Weekly packs have now ended. More information here: https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers -EA_Cade ..

11:00 pm, December 17, 2019 Technical Issues

MTl8q
...
EA_Cade replied to Not getting my packs!!

Hi @rolleboiii,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, March 31, 2020 Technical Issues

oTUqH
...
EA_Cade replied to Not connected

Hi @gerron26,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Mak..

4:00 pm, April 8, 2020 Technical Issues

lpw9C
...
EA_Cade replied to Not connect to fifa 20 ea server

Hi @juanisrael7,I'm not showing anything on your account that would prevent you from connecting. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://..

8:30 pm, March 11, 2020 Technical Issues

YM69r
...
EA_Cade replied to Not being credited for challenges

Hi @booney1996,The ball needs to clear the keeper and land inside the goal, it cannot bounce or roll across the goal line. -EA_Cade

7:30 pm, January 22, 2020 Technical Issues

nku4R
...
EA_Cade replied to Not been given my weekend league access

@xnzsrta5b1yi If you redeemed FUT Champions access last week you would have been qualified for the last weekend's competition. I'm showing that you qualified for access and then played 0 games. ..

8:00 pm, April 17, 2020 Technical Issues

1lGtc
...
EA_Cade replied to Not active in game error message on screen for entire game

Hi @PlainApple8,Sorry for the delay, was out of office when this was posted. Are you still seeing this message appear? -EA_Cade

4:00 pm, December 17, 2019 Technical Issues

bJkX2
...
EA_Cade replied to Not able to rescue Weekend League entrance

Hi @cotoxx1,That's a display bug we're working on, if you redeem now you'll still be placed into the weekend league currently happening. -EA Cade ..

6:30 pm, May 1, 2020 Technical Issues

Fd9yN
...
EA_Cade replied to Not able to load in to FIFA 20

Hi @ItsZer0Van,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

10:00 pm, April 14, 2020 Technical Issues

MFyY2
...
EA_Cade replied to Not able to connect EA servers through FIFA20

Hi @Jona_Kanona_2010,Can I get the PSN ID you're having issues connecting on please? -EA_Cade

4:00 pm, January 16, 2020 Technical Issues

dxEi9
...
EA_Cade replied to Not able to connect EA Account from FIFA20

Hi @mathis80300,Can I get the gamertag please? -EA Cade

4:00 pm, April 8, 2020 Technical Issues

e7Fih
...
EA_Cade replied to No verification code

Hi @shaneandshaneo,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

10:00 pm, March 21, 2020 Technical Issues

T2HqS
...
EA_Cade replied to No squad battle points

@Wedyboy760 I've reviewed all of the accounts in this thread and all have reached the maximum weekly amount of Squad Battles games of 40.After 40 games you will no longer receive points until the res..

4:00 am, June 17, 2020 Technical Issues

7aZwx
...
EA_Cade replied to No sound

Hi @georggy-boy,If everything in the FIFA settings is unmuted do you have your console set to Stereo Uncompressed in the audio settings? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

SQDis
...
EA_Cade replied to No rewards from weekend league

Hi @2472weecal,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, April 18, 2020 Technical Issues

qRTdY
...
EA_Cade replied to No rewards after S.BATTLES and Rivals

Hi @dapharoh,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:30 pm, April 30, 2020 Technical Issues

4NL6u
...
EA_Cade replied to No response from EA Support for Open Help Case since March 29th

Hi @stuartduff,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

9:00 pm, April 7, 2020 Technical Issues

P4uG9
...
EA_Cade replied to No progress towards “the champions

Hi @WizardOsprey313,That Objective requires 11 UCL Rare or Common items. No MOTM, RTTF, TOTT items will count. -EA_Cade View in thread ..

1:30 pm, March 20, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.