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yn0s3
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EA_Cade replied to Disconnecting leads to losses

Hi @colmfriel,If you're disconnecting from 70% of your squad battle games where only your connection is in play - something is up. Please run the UO trace in these steps http://bit.ly/EA_UOTrace under..

10:00 pm, November 13, 2019 Technical Issues

qMwVz
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EA_Cade replied to Disconnecting from ultimate team

Hi @RedzerS77,Thanks for that, looks perfect. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade ..

5:30 pm, June 7, 2020 Technical Issues

byhWi
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EA_Cade replied to Disconnecting from the first few matches. PC

Hi @dem757,Not showing any issues at that time on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection..

5:30 pm, March 17, 2020 Technical Issues

ts1Xd
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EA_Cade replied to Disconnecting from squad battles

Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troublesh..

5:30 pm, February 6, 2020 Technical Issues

evJEN
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EA_Cade replied to Disconnecting from matches

Hi @KremenkoPFC,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

7:30 pm, April 9, 2020 Technical Issues

hY2jx
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EA_Cade replied to Disconnecting from EA Servers in Ultimate Team

Hi @ChubbaFat,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, April 30, 2020 Technical Issues

Jn05C
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EA_Cade replied to DISCONNECTING INTERNET

Hi @rufcadam,Sorry for the delay, are you saying you completely lose internet when launching FIFA? -EA_Cade

8:00 pm, November 14, 2019 Technical Issues

QkeJi
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EA_Cade replied to Constantly disconnecting since the game launched!

Hi @shaheen756,Sorry for the delay! The issue that troubles me on your pathping and traceroute is that your speed is fine throughout, you just reach a point where you can just no longer connect to us...

5:30 pm, November 11, 2019 Technical Issues

Prgs5
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EA_Cade replied to 3 Champions disconnections without network problems

Hi @Evalios68,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

7:30 pm, January 25, 2020 Technical Issues

nfutc
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EA_Aljo replied to fut champs disconnect

Hi there, @ROBIN_0829.   We're not able to modify your record, but we should try to find out why you keep disconnecting. First, are you on a wired or wireless connection?

4:00 pm, February 4, 2020 Technical Issues

2PqWd
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EA_Aljo replied to disconnecting from ultimate team

Hi there, @korenjoe.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..

6:30 pm, June 30, 2020 Technical Issues

nBpy0
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EA_Aljo replied to disconnect

Hi there, @paulmaci.   I'll try to help find out why you keep disconnecting from matches. First, are you on a wired or wireless connection?

7:00 pm, April 6, 2020 Technical Issues

PiD5M
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EA_Aljo replied to Why it’s Disconnecting when I am playing rivals match at the mid of the game

Hi there, @aseelyako.   Let's see if we can get these disconnects to stop occurring. First, are you on a wired or wireless connection? Also, what system are you playing on?   Has it bee..

3:00 pm, June 26, 2020 Technical Issues

gy5R2
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EA_Aljo replied to Summer Heat Objectives not completing for Mendy and Fernandes.

Hi there, @k3at1n.   I'll try to help figure out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on?

7:00 pm, June 27, 2020 Technical Issues

eroZM
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EA_Aljo replied to Sudden internet disconnection

Hi there, @zubz_87.   We should go through some connection troubleshooting to find out why this is happening. It sounds like you're on a wired connection, but I want to be sure. Your console..

6:30 pm, May 5, 2020 Technical Issues

WveFA
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EA_Aljo replied to Squad battles

Hi there, @AWILKINS2011.   Did this just recently start happening or have you always had a problem with disconnecting from matches? Also, are you on a wired or wireless connection?

6:30 pm, January 27, 2020 Technical Issues

nIymL
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EA_Aljo replied to Server disconnects after every FUT champions game

Hi there, @3badee10    Are you also disconnecting in other modes or does this only happen during FUT Champions matches?

10:00 pm, June 30, 2020 Technical Issues

c1jMd
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EA_Aljo replied to Serevers and connection are trash

Hi there, @dracksd.   I'm sorry for all the frustration. Can you give me some more details? Are you lagging and/or disconnecting a lot? If so, I'd be happy to go through some troubleshooting..

7:00 pm, March 9, 2020 Technical Issues

SBe5a
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EA_Aljo replied to Same problem

Hi there, @BOWD3N1991.   Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, has it been a while since you power cycled your equi..

6:00 pm, February 24, 2020 Technical Issues

OslvB
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EA_Aljo replied to STILL KEEP DISCONNECTING ME!!!

Hi there, @Lacikeistimeless.   When you get to the 9th hop, there's a very big worst ping spike. It's possible that is due to the distance you are from the server you're pinging. What countr..

4:30 pm, April 28, 2020 Technical Issues

qfCP3
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EA_Aljo replied to Rivals disconnection!!

Hi there, @Mimipearce84.   I'll try to help figure out why you're disconnecting. How often is that happening? Also, are you on a wired or wireless connection? Thanks!

6:30 pm, June 17, 2020 Technical Issues

ePUBL
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EA_Aljo replied to Repeatedly disconnected during single player FUT draft

Hi there, @jacob_w4.   Is it only draft matches that you're disconnecting from or does it happen in other modes as well?

4:00 pm, March 31, 2020 Technical Issues

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EA_Aljo replied to Pro clubs disconnection

Hi there, @DiegoGalimany.   Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug i..

6:00 pm, June 19, 2020 Technical Issues

hvFTy
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EA_Aljo replied to Poor servers

Hi there, @Dec5577.   I'm really sorry for all the frustration with disconnecting. Let's see if we can get that resolved. First, are you on a wired or wireless connection? Also, what sy..

6:00 pm, June 30, 2020 Technical Issues

idDJc
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EA_Aljo replied to Ping 8ms, download speed 100Mbps, upload 100Mbps, Fifa20: getting disconnected

Hi there, @passing_tact.   Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on. Thanks!

4:30 pm, March 24, 2020 Technical Issues

OlDZP
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EA_Aljo replied to Opponent Quit, match lost and no objectives received

Hi there, @daze15.   I'm really sorry for the frustration! How frequently are you disconnecting from matches?

3:00 pm, March 10, 2020 Technical Issues

0eIME
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EA_Aljo replied to My squad battles keeps disconnecting when I'm winning

Hi there, @robwoo6.   Sorry to hear about the disconnects! I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes pl..

6:00 pm, March 2, 2020 Technical Issues

VPmxX
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EA_Aljo replied to Match Under Review?

Hi there, @Br1anCooke.   Normally you can just quit out of the match and view your record to see what the outcome was. How frequently are you disconnecting from matches?

5:00 pm, March 23, 2020 Technical Issues

kpasv
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EA_Aljo replied to Losing connection from EA servers with great network connection

Hi there, @chapstick87.   I'll try to find out why you keep lagging and disconnecting. It sounds like you've already gone through a lot of troubleshooting, but are you able to run a UO Trace..

5:00 pm, April 2, 2020 Technical Issues

gfV9n
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EA_Aljo replied to I won more than 4 fut champ gemes

Hi there, @Jass0oo0om97.   I'll try to find out why you keep disconnecting. Does this happen only in Fut Champs or do you disconnect at other times as well? Also, are you on a wired or wirel..

7:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Game disconnecting and giving a loss even when winning

Hi there, @omichael7.   I"ll try to help find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on? Thank you.

2:30 am, June 2, 2020 Technical Issues

SRyv0
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EA_Aljo replied to Game diconnected at end of matcg

Hi there, @deatuanx.   I'm really sorry for the frustration with disconnecting. How frequently does that happen? Unfortunately, we can't modify records so the loss will need to remain on you..

8:00 pm, March 16, 2020 Technical Issues

2flUG
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EA_Aljo replied to Fut champs

Hi there, @Augustus-AR-   Unfortunately, we don't have a way to modify records or add more games to play. I'm very sorry   If you are frequently disconnecting from matches, I'd lik..

6:00 pm, May 4, 2020 Technical Issues

iofTG
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EA_Aljo replied to Fut champions loss Disconnect server and froze at half time

Hello, @shyamputtyah26.   Are you only disconnecting in FUT Champions? Also, are you on a wired or wireless connection?

7:30 pm, June 24, 2020 Technical Issues

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EA_Aljo replied to Fifia20 crash when playing draft

Hi there, @Vancr0w.   Try the Draft Token tool here. That will check your account to see if it qualifies for a replacement token. If you are frequently disconnecting, we should go through so..

5:00 pm, April 30, 2020 Technical Issues

lTsDK
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EA_Aljo replied to Fifa 20 review

Hi there, @EthanMcfc2007.   Can you give me some more details on what's happening? Are you disconnecting and lagging frequently? Also, do you play on a wired or wireless connection? Thanks!

7:30 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to FUT champions disconnections

Hi there, @deltupper.   You've got some really high ping times before you reach our servers. If you haven't power cycled your modem, router and console, it would be good to start there. Also..

5:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to FUT Games keep on disconnecting

Hi there, @ishan1089.   I'm really sorry for the frustration with this. Let's start with the basics and see if we can get you to stop disconnecting. I'd like you to power cycle your equ..

3:30 pm, April 28, 2020 Technical Issues

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EA_Aljo replied to FUT Champions connectivity error

Hi there, @scrappy1818.   How frequently are you disconnecting from matches? Unfortunately, we can't modify records so there's nothing we can do about this particular match. The best we can ..

6:00 pm, January 13, 2020 Technical Issues

jgsny
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EA_Aljo replied to FUT CRASH

Hi there, @PhilchDeluxe.   You can check to see if a replacement Draft Token is available here. If you're frequently disconnecting, we should go through some connection troubleshooting. Woul..

6:30 pm, May 5, 2020 Technical Issues

hBDwi
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EA_Aljo replied to FIFA20 FUT disconnects when I win and gives me a loss

Hi there, @chopalan2013.   Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!

6:00 pm, March 2, 2020 Technical Issues

L1VB5
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EA_Aljo replied to Earth to EA: connection problem

Hi there, @FlyingRedCat.   Can you give me some more details on what your issue is? Are you disconnecting and/or lagging in matches? Also, are you on a wired or wireless connection and what ..

9:30 pm, June 16, 2020 Technical Issues

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EA_Aljo replied to Ea servers

Hi there, @gladiuspagurus.   This isn't something we have compensation available for, but we can go through some connection troubleshooting. We should do that if you're frequently disconnect..

4:00 pm, April 23, 2020 Technical Issues

8AY31
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EA_Aljo replied to Disconnection from end of game

Hi there, @xstaticxx123.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..

7:30 pm, January 13, 2020 Technical Issues

jp0U2
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EA_Aljo replied to Disconnection after final whistle in draft

Hi there, @dorabu69.   I'm sorry for the frustration! How frequently is this happening to you? Unfortunately, we don't have a way to modify records so we can't do anything about the loss. We..

3:00 pm, March 24, 2020 Technical Issues

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EA_Aljo replied to Disconnecting issues :((

Hi there, @208252072.   Let's see if we can find out why you keep disconnecting from matches. First, are you on a wired or wireless connection?

4:30 pm, June 5, 2020 Technical Issues

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EA_Aljo replied to Disconnected from a game in fut champs And gave me the loss now I cant get gold

Hi there, @benyears.   We're not able to modify records. I'm very sorry. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cyc..

6:00 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Disconnected from EA servers on Wired Connection

Hi there, @bwestever.   We don't have a way to modify records. How often are you disconnecting? Wired definitely is more stable than wireless, but you're not immune to disconnecting. If it h..

6:30 pm, May 4, 2020 Technical Issues

6TBw8
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EA_Aljo replied to Disconnected FUT Champ

Hi there, @mehaau. We're not able to modify records. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cycle your equipment with th..

6:30 pm, May 4, 2020 Technical Issues

MLmz1
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EA_Aljo replied to Disconnect in weekend league

Hi there, @menkehorstmichel.   We don't have a way to modify your record. I'm very sorry. What I can do is help troubleshoot your connection. If you've been disconnecting frequently, I'..

6:30 pm, May 4, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.