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EA_Aljo replied to Fifa compainon app
Hi there, @mitchelln1c2. Be sure to check your spam/junk folders. Also, if using Gmail, check the Promotions tab. If you still can't find it, open a case with a live support advisor here:&..
4:30 pm, December 10, 2019 Technical Issues
EA_Aljo replied to Fifa Points Code Issue
Hi there, @m_lavelle11. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..
8:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to FIFA points
Hi there, @archee_orynbay. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. T..
6:30 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Did receive fifa points
Hi there, @Loutfy233. If you're still missing these points, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/n..
5:00 pm, February 25, 2020 Technical Issues
EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND
Hello, @dwlb666. I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..
5:00 pm, June 24, 2020 Technical Issues
EA_Aljo replied to Contacting ea
Hi there, @TrickShot06x. You can contact @EAHelp through Twitter or open a case here to speak with a live person: http://bit.ly/EA_Contact_Us.
6:00 pm, January 13, 2020 Technical Issues
EA_Aljo replied to Coins
Hi there, @Matty_Reed19. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Tha..
4:00 pm, March 10, 2020 Technical Issues
EA_Aljo replied to Code not working for free packs for champions edition fifa 20
Hi there, @rhys0484. Which platform did you purchase the Champion's Edition for? Also, did you pre-order or purchase after the game had launched. Also, there are multiple ways to ge..
7:00 pm, January 27, 2020 Technical Issues
EA_Aljo replied to Champions edition
Hi there, @Charlesworth17. Those items should have been received when logged in to FUT for the first time. Try opening a case with a live support advisor here: http://bit.ly/EA_Contac..
8:30 pm, December 17, 2019 Technical Issues
EA_Aljo replied to Been banned twice for my ultimate team name after not being able to change it
Hi there, @jamieyates04 For help with banned accounts, please contact ToS by following the instructions here. Thanks!
6:00 pm, June 18, 2020 Technical Issues
EA_Aljo replied to Banned account - how to solve?
Hi there, @Enzissimo86. I took a look at your account. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They ..
5:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Anyone have experience getting players back after account get hacked?
Hi there, @tonttu20. To get an update on your case, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. Do ..
7:00 pm, March 19, 2020 Technical Issues
EA_Aljo replied to Account reset
Hi there, @jdewwwss Try contacting @EAHelp through Twitter. They can look into this for you. Thanks!
6:30 pm, January 2, 2020 Technical Issues
EA_Aljo replied to Account invalid on fifa20
Hi there, @mays1993. Are you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the on..
6:00 pm, June 2, 2020 Technical Issues
EA_Aljo replied to Account hacked 11 days ago still cant get any help.
Hi there, @Klak1nn. The reason your case is getting resolved is that you're constantly resuming it to ask for an update. This pulls it out of the queue so an advisor won't see it. Then, af..
3:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Account got hacked can someone help.
Hello, @thesneakywolf. You're welcome to contact support and have another investigation performed. They will do 2 of them. ToS doesn't just check for lost items. They investigate how they ..
4:00 pm, April 9, 2020 Technical Issues
EA_Aljo replied to Account Hacked, Empty Club
Hi there, @johnsenoil. For assistance with hacked accounts, you'll need to open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. This isn't something w..
7:30 pm, March 2, 2020 Technical Issues
Dsdlovesit replied to Banned on transfer market on
Contacted them 35 hrs ago and no update
2:01 am, November 11, 2019 Technical Issues
Dsdlovesit replied to Banned on transfer market
Contacted them 35 hrs ago and no update
2:13 am, November 11, 2019 Technical Issues
Dronegan replied to Time to deal with PC hacking on November 9, 2019 10:57PM
@EA_Andy @EA_Lanna @EA_Rtas @EA_DarDar @EA_Cian Please tell us what is going on?? Ive faced that last 6 opponents in futchamps using legacy defending. Not only is your servers giving me the worst del..
11:00 pm, November 9, 2019 Ultimate Team General Discussion
Denzellim97 replied to [Asia - PS4] - Closed the game and now have countdown timer on
@aBroHaSNoID I have the exact same issue too. EA please resolve this soon and contact us
2:03 am, November 11, 2019 Technical Issues
Denzellim97 replied to [Asia - PS4] - Closed the game and now have countdown timer
@aBroHaSNoID I have the exact same issue too. EA please resolve this soon and contact us
4:30 pm, November 14, 2019 Technical Issues
Dardiii_ACM replied to Can’t connect to ultimate team PC since yesterday
Hi ! They say ; As i check you have one week sanction on your account.So we request you to wait for 1 week. Dardan: Why I got it for?!they ; For the detail we need to escalate the case..
12:30 am, January 4, 2020 Technical Issues
DTCoster666 replied to Ea just sending me the same copy and paste email?!
As mentioned above though, I have not violated the policy at all and have provided evidence/explanation on this. My frustration here is the lack of an actual response from the EA team, not one em..
3:00 pm, June 27, 2020 Technical Issues
DECG_04 replied to Can't contact ea support
hi, I was in a game with a Good draft. Suddenly the game crashed and I lost my match early. The lost draft token says I'm not eligible for having a token. I fee..
3:30 pm, July 3, 2020 Technical Issues
Coulthwaite96 replied to Icon swaps
@EA_Cade i spoke with an advisor through the contact us option and they said they were aware of the issue but unable to help and that someone in the forum would be able to return the content ..
2:30 pm, November 30, 2019 Technical Issues
CopiousBear74 replied to Hacked FIFA20 account
We're all being strung along. If your account gets hacked, contact EA, secure your account but don't bother expecting your losses to be restored. You'll get nothing, just save your time and effort. Al..
1:00 pm, July 1, 2020 Technical Issues
Clee001 replied to Unable to reach you Support
@EA_Cade where can i live chat with ea?i had already contacted ea and they said i neef to live chat but i cant find the live chat
1:30 pm, April 20, 2020 Technical Issues
ClauD10SG replied to Email unknow to log on EA, isn't mine.
@EA_Barry I tried contact you but, the bottom "Request live chat" is not avaible, i am looking the UTC horary and should be avaible at this time
5:30 pm, June 5, 2020 Technical Issues
Chonga2255 replied to My Pro has 0 skill points
@Chonga2255 So .. EA have several multi million pound games, a large following of users...Yet the simply cannot provide people with responses to issues, they do not provide a regular staffed live chat..
7:30 pm, June 2, 2020 Technical Issues
Cedricwts replied to It says my account is invalid
Hello,I am trying to contact someone of the helpdesk but I cannot find anything to contact EA for my problem. If i start fifa 20 on my Xbox the game cannot log in on my account because it says th..
2:30 pm, April 27, 2020 Technical Issues
Buildcraft123 replied to Hacked and all my stuff has gone
Ea have been awful and I can’t even contact them , I haven’t been able to restore anything as the hacker put my main team into the birthday bag sbc and then sold the rest on transfer and you have ..
9:30 pm, April 20, 2020 Technical Issues
Brydobhoy88 replied to Need help (noob) on November 5, 2019 5:45PM
Near post shots are over powered. If you have time to finesse tap L1 before making contact for a powered finesse shot. If you have time do a ball roll or fake shot to round the keeper, they r weak a..
6:00 pm, November 5, 2019 Ultimate Team General Discussion
Bolond44 replied to Gold mane instead of Team of the year mane
Hi, I got the same Mane. I contacted them Friday and they said it will take 72 hours. AND STILL NOTHING. I cant even contact them via live-chat at ea help. They dont respond or anythng. Im sick and ti..
8:30 am, January 14, 2020 Technical Issues
Blackarat replied to Account banned after being hacked TWICE in LAST MONTH
Do you have contact information for them? They've just perminently banned me for apparently "cheating". I've started a thread regarding this. My first case was marked as "resolved" but I'm still ..
2:00 pm, January 22, 2020 Technical Issues
BeardGang replied to RTTF Corona SBC out now! on November 9, 2019 6:07PM
Moose Factory wrote: » BeardGang wrote: » That weird Mexican guy who posts on here must be excited Haha was thinking that same thing. Appears he's unavailable atm @Enzo_Perez_23 Banned for co..
6:30 pm, November 9, 2019 Ultimate Team General Discussion
BGAlumFIFA replied to Login verification
@MosesLee10 Contact EA Help. They might be able to help.
7:30 pm, March 25, 2020 Technical Issues
AvengerRanger replied to disconnection in all matches
Hey @dcs3000 , Sad to hear it. Maybe you could try these steps: 1) Troubleshooting connection problems: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/ 2) If..
7:30 pm, June 3, 2020 Technical Issues
Alexeishan replied to Missing players
I already done that. It happened 8 days ago and the case is still pending although i ve been said is gonna take a few days to get the players back. Now when i try to contact an advisor it says: sorry,..
11:30 am, April 21, 2020 Technical Issues
Albies25 replied to For all who have 'error connecting to FIFA 20 ultimate team' message
@suicidalthought I’m getting this problem but they said they can’t do anything for me and it’s been 4days since I’ve been locked out! And I’ve contacted EA 4/5 times!
11:00 pm, February 3, 2020 Technical Issues
AkameGaChill replied to Incredibly confused about how cases on this site work
@EA_CadeThis is literally the exact process that I went through and it just made a case after I filled in the form. There is literally no other option given to me except for contacting an advisor...ht..
9:30 am, June 4, 2020 Technical Issues
AivenMarine replied to Incorrect Login Verification email
Filling out an online form is proving a waste of time. EA are just creating a smokescreen to make you feel the problem is at your end. I bought FIFA 20 for the PS4 on the PS Store on 03/06/20. I ..
10:30 pm, June 8, 2020 Technical Issues
AivenMarine replied to Email unknow to log on EA, isn't mine.
Same issue. I just bought FIFA 20 but can't play it because my account is associated with a random email address I have never had, I've contact four EA advisers none of which resolved my issue and gav..
9:30 pm, June 5, 2020 Technical Issues
AbC8550a1218231 replied to Can’t buy Fifa points
Just assume that you lost your money. Don't try contacting EA Customer support because it doesn't exist. There is none. It's true. Useless ^2.
9:30 pm, January 19, 2020 Technical Issues
AXIONEIJRA1 replied to The Match speed is too fast
Same here after wl my Fifa bugged complete out gameplay is literally ice skate parade reinstalling nothing helped,Wellington think we need to wait for next update,btw what’s ur Ps4 I’d so I ..
2:00 am, May 4, 2020 Technical Issues
47rising replied to Ultimate Team is completely broken because of cheaters.We paying money for what?
EA Live chat support is just awesome. When you trying to contact them and telling about cheaters in FUT Drafts, they offer you a free FUT DRAFT TOKEN, they really think that it's all a "connection iss..
3:30 pm, June 2, 2020 Technical Issues
-MaDraDeuS- replied to After the update on 11/19/2019 in the Ghost Career instead of emoticons.
And what to do with this problem? Since the release of the game, there have been many bugs in the career. Something was fixed with patches.He began his career for the third time. Already at least..
5:03 pm, November 20, 2019 Technical Issues
