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EA_Lanna replied to EA Please help - My FUT account was hacked

Hi @alettonick,    If you're missing content, this will need to be reported to our support agents. Please reopen your case and share with the agents what content your missing.  &nb..

5:30 pm, April 20, 2020 Technical Issues

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EA_Kent replied to i did the ultimate totssf pack for fifa 20 ultimate team however I got jadon san

Hi @Trinihazard_868.    I'm afraid that missing content isn't something we can help with here on Answers HQ. When you have a chance please get in touch with the EA Help team so they can..

12:00 pm, July 1, 2020 Technical Issues

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EA_Darko replied to Trace Report. What does it mean?

Hey @BenGrigg5 those speed tests don't really help in diagnosing issues. A speed test is one done on optimal settings and are not treflcivetive of actual bandwidth use.     For exa..

2:30 pm, December 12, 2019 Technical Issues

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EA_Charlie replied to [PC] game crashes when lauching FIFA 20

Moved from French forums.  * Je ne réponds pas aux messages privés *Answer HQ est avant tout un forum dédié à l'entraide entre joueurs.Vous avez trouvé la solution ..

10:00 am, January 30, 2020 Technical Issues

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EA_Charlie replied to Career Crashing Everytime

Moved from the French forum * Je ne réponds pas aux messages privés *Answer HQ est avant tout un forum dédié à l'entraide entre joueurs.Vous avez trouvé la solution à v..

9:00 am, December 20, 2019 Technical Issues

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EA_Cath replied to Won a draft match 5/0 then while going back to menu, game says i disconnected

Hi @CBCB_dRk,I have moved your post from the French board to the English one so you can get a response. Si un membre vous a aidé, n'hésitez pas à lui donner de l'expérienc..

6:00 pm, April 21, 2020 Technical Issues

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EA_Cade replied to 充值未到账

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

2:30 pm, February 1, 2020 Technical Issues

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EA_Cade replied to لياقه

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to الرد للضروره لحل مشكله

At the moment the following languages are supported on Answers HQ:    English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I..

8:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to استرجاع نقاط فيفا 20 ستور امريكي

At the moment the following languages are supported on Answers HQ:    English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I..

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to İ sell a player but i cant rechieve my coins, what should i do?

Hi @kayanpatates,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to xp after play squad battles not adding to season progress....ps4

Hi @iaMGingerfindsun,This year you only gain XP from completing objectives, not from playing matches. -EA Cade

3:30 pm, April 15, 2020 Technical Issues

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EA_Cade replied to why fifa is quitting suddenly while playing

Hi @vadakumba,Can you give any further information? Is this happening after you score from a cross for instance? -EA Cade

6:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to why am i not able to find any opponent on Fut Champions weekend league

Hi @sebascalde,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to what can we do to take the pack from twitch?

Hi @nikospiazas,Instructions for claiming the pack can be found here: https://twitch.amazon.com/prime/loot/fifa20 -EA Cade

5:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to weekend league win not counted

Hi @taxx1017,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to visuals problem

Hi @AAYKing,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to unexpected error has occurred... when trying to connect to Pro Clubs

Hi @Stevefut1992,Sorry to hear it. What system is this happening on? -EA Cade

6:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to unable to login as teen account

Hi @chrisphinton,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA Cade

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to unable to connect to ea servers in fifa20(cd)

Hi @pikaXgaming,Sorry to hear it. What console is this happening on? -EA Cade

6:00 pm, June 8, 2020 Technical Issues

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EA_Cade replied to trade ban

Hi @RadhaKrishna108,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to too many computers have accessed this accounts version of displayname fifa 2020

Hi @adigame123g,That would indicate that you've logged in from several devices in the last 24 hours. You'll need to wait 24 hours to continue using that account. -EA Cade ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to there was an error accessing server data

Hi @dancebody0203,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if thi..

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to the connection to your opponent has been lost fifa 20 online friendlies

Hi @zSeeN9,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to y..

7:30 pm, June 4, 2020 Technical Issues

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EA_Cade replied to tell me why i live in asia but server is in uk us ....

Hi @Jasonbravo555,You're connecting to a server in the US for that test, that's not the server you play FIFA on. Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to t fifa 20 ultimate team hacks and sold all players

Hi @LOVROPOLE,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to still no support options

Hi @IronCharlstar,You may have better luck reaching out to our Twitter support team at @EAHelp, you can also try changing your location on the help site to the US and then refreshing the help site. ..

5:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to squads aren't saving

Hi @dougieboiiii,Did you disconnect from your last game on the console? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to squad battles fifa 20

Hi @Seekwithdave,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to screen showing appear to be damage and cannot be used

Hi @Ruiz020609,Can you press cancel on that screen? You should be able to load the game still. -EA Cade

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to refound error

Hi @killthemall86,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to really wonder .. who has built this system ? Origin Account Problem!!!!!

Hi @bysayk0,The only way to recover an account to which you don't have access to the email address of is detailed below. Again, these are the only steps you can currently take to recover an account. 1..

7:00 pm, June 11, 2020 Technical Issues

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EA_Cade replied to ps4 “you enter a blocked screen” Can’t connect to servers

Hi @andretol95,Sorry for the delay, is this still happening? -EA Cade

12:30 am, March 30, 2020 Technical Issues

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EA_Cade replied to ps plus account

Hi @whoriskey32,Sorry to hear it. What happens when you try to connect? -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to problem with fut champions rewards

Hi @MOSTAFADAHAB00,They went out 5 minutes after this was posted. -EA Cade View in thread

2:30 pm, June 11, 2020 Technical Issues

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EA_Cade replied to please help no open fifa

Hi @ADIgame123g,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to packs won't open

Hi @XTofy96X,Sorry to hear it, is this happening in game or on the Companion/Web app? -EA Cade

5:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to origin

Hi @Lauritsacc3,What happens when you try to connect them? -EA Cade

2:30 pm, April 16, 2020 Technical Issues

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EA_Cade replied to non-existing email

@ltnt_cupcake Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..

11:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to never recieved twitch packs

Hi @andrewhakim,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, April 15, 2020 Technical Issues

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EA_Cade replied to national team useage

Hi @mvarone02864,Yup, in some modes you can play as a countries National team. -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to my one shot challenge is not saving on the companion apo

Hi @farhan1malik,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..

5:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to my fut20 team got deleted without my knowledge

Hi @saifullahbarrie,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, April 16, 2020 Technical Issues

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EA_Cade replied to my elite 3 finish

Hi @PitiedCow626795,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

6:00 pm, June 8, 2020 Technical Issues

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EA_Cade replied to my account was hacked all my tradables players are gone

Hi @denis630,For issues like these you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance, were you able to get through? -EA Cade

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to motion blur

Hi @noofear57,Currently there is no option inside FIFA to do this, but it's been a requested feature the team is aware of. -EA Cade

2:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to mendy 87

Hi @hsnalih,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:00 pm, June 24, 2020 Technical Issues

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EA_Cade replied to login verification issues

Hi @beefbedouin,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..

6:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to kicked out after rivals win get a lose, what is happening

Hi @general-mps,The pack issue is being investigated. Not showing any issues at the moment on our side as far as connectivity goes. I would suggest taking a look at our Connection troubleshooting step..

7:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to keeps saying unable to connect to ea server at this time

Hi @tarabeglane,How long has this been happening? Were you able to connect before? -EA Cade

9:30 pm, April 1, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.