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EA_Darko replied to How long does it take for a cases like this to take
In order to access that transfer market @jackizzle93 you will need to continue exploring all aspects of FUT. The only way that you can open it is by continuing to play the game. Darko..
1:00 pm, December 6, 2019 Technical Issues
EA_Darko replied to Discard in accident Oblak UCL Fifa 20
I'm sorry to say @pilipalikoli but there is nothing that we can do in cases of accidental bids, listings or submissions. We are unable to return the item or reverse the action. Darko
4:30 pm, November 29, 2019 Technical Issues
EA_Cade replied to how long does it take to add content that was removed from my account by hackers
Hi @manfredbarnar,These cases are handled by a specialized team, we have no visibility into their queue I'm afraid so you could have several people in front of you or you could be next in line. ..
4:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to game advisor re opened my case altho i asked the question as a new case
Hi @Aido990,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to Your account has been disabled
Hi @patelvis21,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
1:30 pm, June 17, 2020 Technical Issues
EA_Cade replied to Waiting on player
Hi @placidrooster,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to To people that got hacked
Hi @iLumnia / @animekid2005pl Missing content cases take some time unfortunately as they go to a dedicated team to resolve them. We have no visibility into their queue, I can only see that y..
8:30 pm, March 21, 2020 Technical Issues
EA_Cade replied to Still Banned On FIFA 20 - TOS TEAM
Hi @iBruuuH,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to Missing coins after player sale...
Hi @Chazingtone,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade
6:30 pm, January 2, 2020 Technical Issues
EA_Cade replied to Lost Prime Baggio
Hi @abdullah77990,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to Lost 15,000 coins in draft mode
Hi @Rizla316,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade
8:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Incredibly confused about how cases on this site work
Hi @akamegachill,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.An advisor cannot assist with a banned account. -EA Cade ..
10:00 pm, June 3, 2020 Technical Issues
EA_Cade replied to How long do EA cases take
Hi @ifvdgng,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
4:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to Hackes account
Hi @johancuv,Sorry to hear it, when you check your cases at http://bit.ly/My_Cases does the case show as in progress? -EA Cade
2:30 pm, April 2, 2020 Technical Issues
EA_Cade replied to Fifa case review time period?
Hi @nadim5220,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade
4:00 pm, March 17, 2020 Technical Issues
EA_Cade replied to FUT players gone
Hi @jonstevens23,If your account was compromised you should be able to regain that content. Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
5:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to EA Support is useless - How to get issue fixed?
Hi @H0pp1e,Sorry to hear this. Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade
2:30 pm, December 28, 2019 Technical Issues
EA_Cade replied to EA Stole my FUT and dont care
Hi @casper18sb,Do you have a case number http://bit.ly/My_Cases I can look at? -EA Cade
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Banned by mistake & Nothing in MY CASES
Hi @woshieayeye,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ.When you Email the Terms of Service team, t..
2:30 pm, December 6, 2019 Technical Issues
EA_Cade replied to Accounts banned without a reason
Hi @rhvkz,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade
5:30 pm, January 11, 2020 Technical Issues
EA_Barry replied to Email Regarding Case Information
@splitzfps When you're logged into EA Help, you can click Accounts then My Cases: https://help.ea.com/en/my-cases/ If you see no current cases, you can just ..
8:30 am, April 24, 2020 Technical Issues
EA_Aljo replied to No replies from EA
Hi there, @Jerseyboys23. Did you follow the instructions in this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts? I'm not seeing any cas..
7:00 pm, April 14, 2020 Technical Issues
Durrani13 replied to Legal action possible? on November 5, 2019 10:11PM
WarrenBarton wrote: » If you ever read through the terms, you will realise you have no rights of ownership of any in game content. They can do as they please, anyway you may be able to win a money j..
10:30 pm, November 5, 2019 Ultimate Team General Discussion
Dazz2710 replied to Hacker stole all my coins
Has happened to me twice now, have lost over 1 million coin. EA clearly don't take hackers and cheaters seriously as they claim to. If they read this, please check my cases. ..
11:00 pm, January 13, 2020 Technical Issues
CreedxX22 replied to Disconnected just before the end of EVERY game
@EA_Darko Hello !I've just made your connection test, it seems pretty good and do not help me to understand unwanted disconnections.I upload the test in "my cases" so you can take a look.Thank you in ..
4:30 pm, December 1, 2019 Technical Issues
AvengerRanger replied to Players and coins are gone!
Hey @plumju , - Maybe your account was hacked? Here what to do in this case - Or maybe EA banned you? Did you check User Agreement. If you’ve got a ban or suspension on your..
10:30 pm, April 29, 2020 Technical Issues
Amrbdo123 replied to Transfer Market locked on Web App and Companion App, played FIFA 19, and FIFA 20
Bruh, I filed 3 different cases because of the same thing, I played over 100 games and it still says play more. Their response is alway "play more until it unlocks" or they copy paste that stupid webs..
9:00 pm, November 18, 2019 Technical Issues
AkameGaChill replied to Incredibly confused about how cases on this site work
@EA_CadeThis is literally the exact process that I went through and it just made a case after I filled in the form. There is literally no other option given to me except for contacting an advisor...ht..
9:30 am, June 4, 2020 Technical Issues
AivenMarine replied to Account hacked by emltmp.com
This is how the game downloaded for me. I have yet to play it because the EA server associates my account with a fake email address. EA have closed three of my cases so far and have asked the same que..
9:00 pm, June 9, 2020 Technical Issues
