FIFA 20

EA_Cade replied to Can't register for the weekend league

Hi @Diamovski,Odd, can you try on the web/companion app? -EA Cade

4:00 pm, March 27, 2020 Technical Issues

View

EA_Cade replied to Can't put players on auction (ultimate team)

Hi @bovernaut,Are the players untradeable by chance? -EA Cade

9:00 pm, April 4, 2020 Technical Issues

View

EA_Cade replied to Can't play to the game on PC

Hi @dimdihadi,Sounds like the game is still installing. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

8:00 pm, March 10, 2020 Technical Issues

View

EA_Cade replied to Can't play online sessions..

Hi @p3nz-482,Origin games are designed to work with natively supported peripherals on Windows, we can't help you if you're using a third party program like DS4Windows to "trick" the PC into recognizin..

3:30 pm, January 15, 2020 Technical Issues

View

EA_Cade replied to Can't play online friendlies in fifa or fut20

Hi @Anarki301,Most of the time this is an IP conflict where one of your ISP's has assigned an IPv6 address to you that doesn't play well with IPv4. I would recommend setting up a Static IP to your con..

3:30 pm, January 17, 2020 Technical Issues

View

EA_Cade replied to Can't play FIFA 20 online with EA child account on Xbox one

Hi @gro1900,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to ..

3:30 pm, May 2, 2020 Technical Issues

View

EA_Cade replied to Can't login to EA servers

Hi @auzieebaba, @danedrums,Sorry for the delay. Are you still seeing this issue? -EA Cade

7:00 pm, June 17, 2020 Technical Issues

View

EA_Cade replied to Can't load into Ultimate Team in FIFA 20

Hi @pascol3s,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade Vi..

8:00 pm, June 30, 2020 Technical Issues

View

EA_Cade replied to Can't join my friend's lobby

@Psychopat215 Hey there, what is he seeing on his side when you invite him? -EA_Cade

1:00 am, March 19, 2020 Technical Issues

View

EA_Cade replied to Can't hear the referee

Hi @Flintch12,Odd. You could have the volume settings set to 5.1, 7.1, etc and the audio is being piped to a channel that isn't getting played. -EA_Cade

10:00 pm, February 26, 2020 Technical Issues

View

EA_Cade replied to Can't get on the game at all

Hi @kjbird2012731,Sorry for the delay, can you get me a screenshot of what you're seeing please? -EA_Cade

4:30 pm, December 14, 2019 Technical Issues

View

EA_Cade replied to Can't get Fifa 20 to go online on PS4

Hi @LeipePietje,Sorry to hear it Can I get the PSN ID you're attempting to connect with? -EA_Cade

10:00 pm, February 25, 2020 Technical Issues

View

EA_Cade replied to Can't find opponents on FIFA 20 NINTENDO SWITCH

Hi @Harikira007,Sorry to hear it, taking a look at the Switch version at the moment and I'm seeing thousands of players currently online, are you still having this issue? -EA_..

1:30 pm, December 12, 2019 Technical Issues

View

EA_Cade replied to Can't find game on Pro clubs after update

Hi @oliverh4444,What system is this happening on? -EA Cade

2:00 pm, June 10, 2020 Technical Issues

View

EA_Cade replied to Can't contact ea support

Hi @cewee19,I would recommend reaching out via Twitter at @EAHelp with your case number so they can check the status of this for you. -EA_Cade ..

4:00 pm, March 17, 2020 Technical Issues

View

EA_Cade replied to Can't connect to ultimate team since start off the game launch on

Hi @pdreede111,Sorry for the delay, are you still seeing this activity now? -EA_Cade

2:03 am, November 11, 2019 Technical Issues

View

EA_Cade replied to Can't connect to ultimate team since start off the game launch

Hi @pdreede111,Sorry for the delay, are you still seeing this activity now? -EA_Cade

2:30 am, November 11, 2019 Technical Issues

View

EA_Cade replied to Can't connect to ultimate team servers

Hi @duttyfingerz,If you're hitting bot detection you're making vast amounts of bids in a short time frame, I cannot go into the specifics of this feature for security reasons but there's nothing more ..

4:00 pm, December 14, 2019 Technical Issues

View

EA_Cade replied to Can't connect to ultimate team on ps4

Hi @shakeitspear,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

11:00 pm, February 26, 2020 Technical Issues

View

EA_Cade replied to Can't connect to the ea servers

Hi @grenadz32,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

3:30 pm, January 3, 2020 Technical Issues

View

EA_Cade replied to Can't connect to servers on network

Hi @Booshakalakaa,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..

5:30 pm, March 24, 2020 Technical Issues

View

EA_Cade replied to Can't connect to ea server after updating PS4 version 7.50

Hi @naveed007777,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

2:30 pm, April 16, 2020 Technical Issues

View

EA_Cade replied to Can't connect to FUT

Hi @nikolas192,Give it a shot now please? -EA Cade View in thread

9:30 pm, June 23, 2020 Technical Issues

View

EA_Cade replied to Can't connect to Ea servers

Hi @sjvaughan82, @Logeyy1923,I'm not showing any connectivity issues during this time - where are you located? -EA Cade

3:30 pm, June 8, 2020 Technical Issues

View

EA_Cade replied to Can't connect to EA servers on FIFA20 - PS4

Hi @TheRonny93,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

9:00 pm, April 24, 2020 Technical Issues

View

EA_Cade replied to Can't connect to EA servers

@alynus2008 Hiya, may I ask who your ISP is? -EA Cade

7:00 pm, March 31, 2020 Technical Issues

View

EA_Cade replied to Can't connect companion app to my game (switch)

Hi @hugelaar,The Switch version of FIFA 20 does not have access to the Web or Companion apps at this time. -EA Cade

9:30 pm, April 25, 2020 Technical Issues

View

EA_Cade replied to Can't connect Nintendo Switch

@TheCantillons You're most likely already linked up in that case - the only other step I have is to hold the power button down on the Switch for 15 seconds to clear the system cache and then try reco..

10:00 pm, January 11, 2020 Technical Issues

View

EA_Cade replied to Can't complete FUT Friendlies objective

Hi @MEIKLE3,That's odd, can you get us a video of this by any chance so I can get this looked at? -EA Cade

6:30 pm, April 22, 2020 Technical Issues

View

EA_Cade replied to Can't buy players on Fifa 20 Ultimate Team market

Hi @pedrootacuara,What happens when you try to bid/buy on the market? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

View

EA_Cade replied to Can't Sell Player FUT - Losing Coins

Hi @mahmood77,Did you force close FIFA / disconnect from FUT and not reconnect? You most likely just need to reconnect to FUT to list the item. -EA_Cade

9:30 pm, March 24, 2020 Technical Issues

View

EA_Cade replied to Can't Play Friendly with My Friends

Hi @19gg03,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to y..

9:00 pm, April 21, 2020 Technical Issues

View

EA_Cade replied to Can't Log in to FUT 20 Web App

Hi @AdamNickly,Sorry for the delay, is this still happening? -EA Cade

3:00 pm, March 27, 2020 Technical Issues

View

EA_Cade replied to Can someone help me please!

Hi @andrewgilbert11,Looks like your club was deleted, you'll need to reach out to an advisor and let them know the name of your deleted club (not squad) and when you last played with it so we can assi..

8:00 pm, March 31, 2020 Technical Issues

View

EA_Cade replied to Can someone explain the card in my tv ?

Hi @shonno1,That looks like burn in, did you leave the game on one screen for an extended period of time? -EA Cade

5:00 pm, May 1, 2020 Technical Issues

View

EA_Cade replied to Can not get a connection with a friend.

Hi @phcarvalho,Hiya! Are you referring to Online Friendlies? -EA_Cade

4:00 pm, December 28, 2019 Technical Issues

View

EA_Cade replied to Can not connect to EA Servers Fifa 20 xbox

Hi @shevajag7,Hiya! Are you linked up to an Origin account? You can follow these steps http://bit.ly/Link_your_gamertag to link up your accounts. -EA_Cade

9:00 pm, December 12, 2019 Technical Issues

View

EA_Cade replied to Can non repeatable sbcs be reinstated if your player gets quicksold?

Hi @TheSYDproject,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:30 pm, January 29, 2020 Technical Issues

View

EA_Cade replied to Can I play with my xbox one ultimate team on PC

Hi @saintfc2003,That's correct, your team is locked to the platform it was created on. -EA Cade

4:30 pm, June 4, 2020 Technical Issues

View

EA_Cade replied to Campanion App transfer list error

Hi @OxChronosxO,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mark..

2:00 pm, January 11, 2020 Technical Issues

View