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EA_Cade replied to Fifa20 transfer ban my account

Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

8:00 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Fifa20 pro clubs

Hi @Vaniajason,Is this happening every time? Have you tried changing your kit/boots? -EA Cade

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Fifa20 pitch wear black spots

Hi @ccamachofg,I would recommend playing around with the TV/Monitor video settings first. If that doesn't help that sounds like it could be a dying graphics card unfortunately. ..

9:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Fifa20 online lagging

Hi @nattiy,You can try the steps here http://bit.ly/ConnectivityBTS in case this is a local problem. But I would also encourage you to be mindful that much of the world is under quarantine at the mome..

4:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Fifa20 on my Switch cannot login to EA servers

Hi @raisedfenix,Not seeing any outages, are you still seeing this issue? -EA_Cade

9:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Fifa20 carrier mode PS4 crashing at the end of the first season

Hi @Lukipapa84,That's just a general crash error code, you may try fully powercycling the PS4 to resolve it but if that fails you could have a corrupted save file that won't be recoverable. ..

8:00 pm, March 5, 2020 Technical Issues

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EA_Cade replied to Fifa20 cannot shareplay

Hi @fayerbollz,You'll need to reach out to Sony http://bit.ly/ContactPSSupport on that one, we don't offer support for Share Play here. -EA_Cade

3:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Fifa wont work

Hi @buffder17,Is the game asking you to verify your account ownership when you go online? -EA_Cade

5:00 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Fifa winning match

Hi @pingu1014,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Fifa update been stuck on same percentage for over 15 hours.

Hi @Elb2495,Sorry to hear it what system are you playing on? -EA_Cade

5:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to Fifa unable to retrieve account information

@iactualwannadie Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with this issue over AHQ. -EA_Cade ..

9:30 am, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa ultimate team players

Hi @Dazlayla15,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, April 22, 2020 Technical Issues

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EA_Cade replied to Fifa ultimate team not loading

Hi @JHarveyyyy,This should be resolved now. Still seeing this? -EA Cade

3:30 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Fifa service is disgusting

Hi @olelbis,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make..

7:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Fifa redeem points

Hi @lfcOG11,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Fifa problems

Hi @athman_2408,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career save file. Then let me know if this persists? ..

9:30 pm, December 20, 2019 Technical Issues

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EA_Cade replied to Fifa points with ps4 plus subscription

Hi @MJOvens92,I believe in the offer it says it can take up to 2 weeks for them to appear on the account. PlayStation support (http://bit.ly/ContactPSChat) would know more on this however as this is t..

3:30 pm, February 21, 2020 Technical Issues

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EA_Cade replied to Fifa points trouble

Hi @deeche97,If you redeemed a code on Origin they would be for the PC version of FIFA 20, not the Xbox version. You can purchase FIFA points for Xbox inside FUT or from the Xbox Marketplace. ..

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Fifa points not in store

Hi @GHAZOOZI55,Sony region locks DLC, since your PSN account and game version aren't the same you're getting that message. You'll need to reach out to Sony for assistance getting them on the same regi..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Fifa points

Hi @Boski_L1,Hello! You'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter for this one.We can't assist with this type of issue via AHQ. ..

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Fifa personal settings deleted help

Hi @bawszatul,Those are only the settings files, no progress or content was lost -EA_Cade View in thread

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Fifa online issues

Hi @gizacfc,Were they goals from crosses by chance? -EA Cade

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Fifa keeps freezen

Hi @urubeast,Sorry to hear it, what system is this on? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Fifa fut 20

Hi @miss_potter90,FUT Champions rewards go out on Thursday at 0800 UTC. -EA_Cade View in thread

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Fifa email says suspended in game it says permanent ban?

Hi @roastedtoon,It's a 72 hour ban, afterwards you will have a new club name automatically assigned to you. -EA_Cade View in thread ..

4:00 pm, January 23, 2020 Technical Issues

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EA_Cade replied to Fifa deadline day freeze in career mode

Hi @ickybo100,That sounds like a corrupted save file, what system is this on? -EA Cade

2:30 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Fifa crashed on my last WL game

Hi @DeathWillRemain,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

10:00 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Fifa companion app

Hi @FORZAFANTIC123,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

2:30 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Fifa code bug

Hi @voxito12,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, February 7, 2020 Technical Issues

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EA_Cade replied to Fifa case review time period?

Hi @nadim5220,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

4:00 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa banned account

Hi @andrejrefresh,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Fifa Points not received

Hi @benedictojmsb,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Fifa Pack

Hi @cm851,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, February 26, 2020 Technical Issues

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EA_Cade replied to Fifa PC players stop moving

Hi @Godfried009,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by p..

6:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Fifa Online Connection Error

Hi @Assasinboy772,Not showing any issues with your account, this still happening? -EA_Cade

7:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Fifa 2020 Online Friendlies issue

Hi @RamanujPanda,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP addres..

6:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Fifa 2020 Error PS4

Hi @ReginaCR7,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

7:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Fifa 20-ps4-missing pre order packs

@hidankung Looks like you've gotten them all so far, they drop at the same time as squad battle rewards so make sure you aren't confusing them for one-another. -EA_Cade ..

5:00 pm, December 8, 2019 Technical Issues

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EA_Cade replied to Fifa 20- Issues with SBC (PC)

Hi @Lukkyno98,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

10:00 pm, January 30, 2020 Technical Issues

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EA_Cade replied to Fifa 20 wrong verification email

@Jimmy-2-Times91 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

1:30 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Fifa 20 won’t because my ea account in invalid

Hi @gropitzza,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

2:00 am, June 1, 2020 Technical Issues

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EA_Cade replied to Fifa 20 won't launch after clicking play on the launcher(PC)

Hi @cloudcld,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

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EA_Cade replied to Fifa 20 update stopping

Hi @mcfc271,Sorry to hear it. What system is this happening on? -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

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EA_Cade replied to Fifa 20 unplayable. Please help.

Hi @lbbattle,Can you get us a picture of the Network Settings screen on the Xbox showing your up/down and NAT type so we can take a look? -EA_Cade

2:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 unable to save personal setting 1(pc)

Hi @ConorSteedman19,Sorry to hear this! What platform are you playing on so we can take a look? -EA_Cade

9:00 pm, November 22, 2019 Technical Issues

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EA_Cade replied to Fifa 20 ultimate team Glitch

Hi @EroXx3112,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, February 5, 2020 Technical Issues

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EA_Cade replied to Fifa 20 ultimate team

Hi @ashmank23,I'm not showing anything wrong with your account that would prevent you from connecting. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at al..

9:30 pm, April 7, 2020 Technical Issues

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EA_Cade replied to Fifa 20 transfer market ban

Hi @Zombies_Z98,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

9:00 pm, June 16, 2020 Technical Issues

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EA_Cade replied to Fifa 20 training screen freezes

@Bashgasm Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

10:30 pm, November 16, 2019 Technical Issues

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EA_Cade replied to Fifa 20 team has been hacked

Hi @200000000956,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, April 7, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.