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nick1989barca replied to FIFA POINTS redeemed on origin never appeared in-game.
@EA_Cade I have spoken with them on numerous occasions.. it was bought fromAmazon an they both don’t want to accept responsibility
1:30 am, December 8, 2019 Technical Issues

nezarnassif replied to future starts academy:james 80 OVR without doing "they call him fishy" objective
@EA_Aljo
2:00 am, February 17, 2020 Technical Issues

nevermore530 replied to missing sbc odegaard
@nevermore530 i want to reset my season objectives fut futher stars academy : odegaard View in thread
6:30 am, February 1, 2020 Technical Issues

narka0825 replied to My FUT acc was hacked
Hi EA Cade, Thanks for reverting back. I can guess it will take some time before they review my case. I chatted with someone from your support team this evening about the matter and gav..
8:30 pm, April 25, 2020 Technical Issues

muhenduj replied to 100 mbit internet connection still too laggy gameplay
@EA_Cade thanks for reply. I will follow steps when i arrive home
9:00 am, November 14, 2019 Technical Issues

msd86 replied to Disconnect
I can't even connect to the servers now.
9:30 pm, March 15, 2020 Technical Issues

mrceaser101 replied to connection
@EA_Cade I can't connect to pogo
8:00 pm, April 2, 2020 Technical Issues

monty1944 replied to Your skill rating
@EA_Cade Same applies to me. I've been counting skill rating statistics and I get more deduction for losing, than winning. This is greatly encouraging. Just in the 2 previous games I got +28 for winni..
4:00 pm, June 2, 2020 Technical Issues

mitchelln1c2 replied to FIFA 20 Companion App - can't login, verification code never arrives
@EA_Cade It’s happening to me to but when I go to link it says to ring but I do not have a phone is there any to talk over messages as I’m on ipad
12:00 am, December 10, 2019 Technical Issues

mirelionut95 replied to You lost connection to your opponent.
@EA_Cade wrote:Hi @mirelionut95,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
6:30 am, April 7, 2020 Technical Issues

mihaim04 replied to Cannot play with friend
@EA_CadeHello! I have the same problem with fifa 20, I played with a friend a few weeks ago and everything seemed perfect... last night i tried to play with somebody else who is in a diferent city and..
12:30 am, March 28, 2020 Technical Issues

mickjackman1 replied to Didn't get any weekend league rewards
@EA_Cade Still don't have my WL rewards and it is Wednesday afternoon.PS4 - Mickjack1
3:00 am, November 13, 2019 Technical Issues

mickjackman1 replied to Did not receive WL rewards (FUT Champions)
@EA_Cade Can anyone at EA help me because I didn't get the rewards I'm in Australia and it is Wednesday morning i got gold 3 and would really appreciate it if they can be put onto my account.PS4Userna..
10:00 pm, November 12, 2019 Technical Issues

michaeldamen92 replied to ''We are sorry but there has been an error connecting to FIFA 20 Ultimate Team''
@EA_Cade I’m also getting this in the menu and in matches. Iv got a record of over 130 losses coz of it. And lost Tournaments coz of it. I know it’s not my internet as have no problems with any of..
4:30 am, November 23, 2019 Technical Issues

mgts90 replied to Match under review, I’ve got a loss?
@EA_Cade Why don’t you? Used to be get the game back but now all of a sudden it’s a loss. Just seems that every time now it’s a loss and there’s no reason to lose connection to ea and then ins..
10:00 am, June 27, 2020 Technical Issues

mesh254_ule replied to PC- Game keeps crashing with no error message after title update 8
@EA_Cade Thanks for replying, will post later on today, currently at work.
4:30 pm, December 4, 2019 Technical Issues

mellis23 replied to Packs
@EA_Cade What dont you get? I've not had a tradable walkout out in weeks and I'm talking 5 weeks and above then I contacted ea live chat last night then bang next pack was a walkout , but after doing ..
3:00 am, April 4, 2020 Technical Issues

mdthunder replied to EA-Server down...agaaaaaain!
Hi Cade,rthx for your reply....but really? Thats your answer? Fact is, at the same time in Austria in know 5 People where it was definitely impossible to connect to EA-Servers, about 2-3 hours.Ev..
6:00 pm, March 17, 2020 Technical Issues

matusmurko replied to FIFA 20 Stuck in pre match training
Hey Cade,I tried your suggestion. It worked on one game that I couldnt get through. But it got stuck in pre match training in the following game. I assume the answer wont be deleting all the files bef..
1:30 am, April 22, 2020 Technical Issues

mathis80300 replied to Not able to connect EA Account from FIFA20
@EA_Cade it is : mathis80300
7:30 pm, April 8, 2020 Technical Issues

marco89na replied to Lag and slow gameplay
@EA_Cade this is the results. Also if usually dw is on 380 too ..
7:30 am, April 29, 2020 Technical Issues

marcelo0110 replied to from xbox to ps4
@EA_Cade So there is no chance to get my team back?
10:00 am, April 16, 2020 Technical Issues

mansyno replied to can not access ea support, only have phone option and im not in us/canada
Hi @EA_Cade thank you very much for your answerunfortunatly i don't have a twitter account,in the past when i contacted support there was an option of live chat. why is it blockd for me this..
5:00 pm, February 5, 2020 Technical Issues

mannyjr1990 replied to Stamina
@EA_Cade It’s a player career so I dnt have a lot of tactical freedom, but I never put it on attacking. My dude has 80 stamina but as soon as he touches the ball the stamina drops and drops rap..
6:00 pm, November 11, 2019 Technical Issues

manfredbarnar replied to how long does it take to add content that was removed from my account by hackers
Hi @EA_Cade okay so it could take another week (or more) but I just want to make sure that I will get an email from them when they finished reviewing my case and come back with what has been granted
5:00 pm, March 27, 2020 Technical Issues

magalhaes98 replied to Suspended over FUT team name
@EA_Cade so tomorrow when my 24 hours is up, and i get unsuspended, I'll have a brand new team name?
10:00 pm, April 8, 2020 Technical Issues

linas21 replied to Account Hacked and all my players sold - Support can't support me
@EA_Cade ,thanks for your help. I appreciate it. I will not "Accept As Solution " your reply yet, until my case been resolved. I see now that the case is " IN PROGRESS" status so i wait for an advisor..
3:30 pm, May 2, 2020 Technical Issues

lelas2008 replied to FIFA 20 Bug in champions or career mode
Hi @EA_Cade I have exactly the same problem. Can't finish any Champions League or other career mode season due to this bug in training mode. The game stucks in a training drill with no "PRES..
2:30 pm, June 4, 2020 Technical Issues

laniersammons replied to Contract renew
@EA_Cade Nope - been getting the message for months with several players on one-year contracts in my save. They're now less than 6 months from expiry and exposed for free transfer signings. I signed t..
6:00 pm, February 1, 2020 Technical Issues

landowneRR replied to FIFA 20 (PS4) FPS drop when kick off or goal kick
Hi Cade,I'm having the exact same issue. My fps only drops when using a goal kick, but I'm on Origin and using a gaming laptop ASUS ROG and using NVIDIA Geforce GTX 860M.The issue started to occur rec..
9:30 pm, March 14, 2020 Technical Issues

lamshishen replied to Error in career mode 11. aug 2019 (CE-34878-0)
@EA_Cade I tried to simulate by using the calendar and by using the normal "forward" method.I even started over with another club and tried to simulate beyond this date, but the same error occured.
7:00 pm, March 24, 2020 Technical Issues

lalo10142007 replied to Player using glitch in fut champions
@EA_Cade can u help with these problen
6:30 am, December 29, 2019 Technical Issues

lalitj03 replied to Career mode Stamina (FIFA 20)
@EA_Cade this problem still persist. I am playing with Man city in career mode.
1:00 am, March 7, 2020 Technical Issues

kutchika replied to Cannot connect to EA Server for FIFA20 but can play online for other games on PS
@EA_CadeYes i am already created a case to delete the account.but the live chat option not available and the message said EA will call me. However, im not from america or canada which is impossible fo..
1:00 am, March 13, 2020 Technical Issues

kranacho52 replied to fifa 20 black screen
Hi @EA_Cade !I have this issue on Windows 10 1909, Dual-Core processor, 2gb GDDR5 graphic card and DDR3 8gb (Dual-Channel).Do you know how to solve this? Can i play Fifa 20 with this compone..
2:30 pm, April 9, 2020 Technical Issues

klikklakpPOW replied to not possible to connect to ea servers with wired connection
Thanks @EA_Cade, I will try this the next time when online. Will inform you afterwards.
6:30 pm, November 15, 2019 Technical Issues

kingdavidd15 replied to "Your account does not have required privilege to access feature
@EA_Cade what do you mean by readding?
3:30 am, April 6, 2020 Technical Issues

kieran19921 replied to Fut champs registration
@EA_Cade Thanks👍👍
4:00 pm, June 26, 2020 Technical Issues

khtu1 replied to Registering to the current weekend league
@EA_Cade Thank you very much for the quick response! View in thread
5:00 pm, June 5, 2020 Technical Issues

kanklesfc replied to Ban Length
@EA_Cade I have had an email from EA saying I have had a 72 hour ban and in game it says 3 days, but i have seen a lot of people saying that they don't get unbanned at the end of the ban.so..
7:00 pm, June 5, 2020 Technical Issues

kaadji81 replied to [Manager Career Mode]Lost all signed transfers between 1st and 2nd season
@EA_Cade Thank you very much for your answer. Do you think I can hope a feedback on my issue? I am really dying not being able to play CM which is almost the only mode I use and enjoy playing, and I a..
10:00 am, December 19, 2019 Technical Issues

kaadji81 replied to In CareerMode goals happen even after the end of the game
Hi @EA_Cade , Yes in my current Player CM it happens at least every 2 or 3 games. But OK I will try to start a new Player CM as soon as I am back home tonight to see if I reproduce or not.It is a..
10:30 am, January 8, 2020 Technical Issues

kaadji81 replied to Another Blocking issue in CM
thanks @EA_Cade BTW do ytou happen to know if is there a patch 1.11 already planned?
3:30 pm, January 3, 2020 Technical Issues

jtleake replied to Career Mode: UCL / UEL Crash Rest of World
Thank you Cade! This is the first time I've ever heard confirmation from someone at EA that the issue is being investigated. Simple communication goes a long way! Will be looking forward to seein..
3:00 pm, January 3, 2020 Technical Issues

jozaizgozda replied to We are sorry but there has been an error connecting to fifa 20 ultimate team PS4
@EA_Cade i don't see any problems with servers, i restarted my ps4 multiple times and also rebooted it, now i also reseted my router but it still does not help. i dont believe there is anything w..
7:30 pm, March 31, 2020 Technical Issues

jonstevens23 replied to FUT players gone
@EA_Cade Ya my case number is 58676073
6:00 pm, April 17, 2020 Technical Issues

johnny9019 replied to FUT not being available try again later
@EA_Cade Thank you for reaching out I tried reaching out on twitter but haven’t had any success so what would I need to do Now?
2:00 am, April 18, 2020 Technical Issues

jjryan099 replied to Matches disconnecting at start of 2nd half
@EA_Cade But how come it only starts in the second half and not the first?
11:00 pm, February 8, 2020 Technical Issues