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EA_Aljo replied to EA Servers
Hi there, @bigGucciso5a300 We don't have any details currently so keep an eye on our official channels. We can always go through some connection troubleshooting to try to rule out an..
4:00 pm, April 3, 2020 Technical Issues
EA_Aljo replied to Draft
Hi there, @sneddon2003. You can go here to see if a replacement Draft Token is available. If you disconnect frequently, we should go through some connection troubleshooting. Just let me kn..
10:00 pm, May 5, 2020 Technical Issues
EA_Aljo replied to Disconneting to main menu when there's a pause in FUT online games
Hi there, @maxdmc22. Let's see if we can find out why this is happening. First, can you tell me if you're on a wired or wireless connection?
5:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Disconnet for FUT champs
Hi there, @hgfdsddhj. We don't have the ability to add games. The best we can do is troubleshoot your connection. If you frequently disconnect, we should do that. Just let me know if you w..
6:00 pm, April 28, 2020 Technical Issues
EA_Aljo replied to Disconnection from end of game
Hi there, @xstaticxx123. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
7:30 pm, January 13, 2020 Technical Issues
EA_Aljo replied to Disconnection after final whistle in draft
Hi there, @dorabu69. I'm sorry for the frustration! How frequently is this happening to you? Unfortunately, we don't have a way to modify records so we can't do anything about the loss. We..
3:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Disconnecting issues :((
Hi there, @208252072. Let's see if we can find out why you keep disconnecting from matches. First, are you on a wired or wireless connection?
4:30 pm, June 5, 2020 Technical Issues
EA_Aljo replied to Disconnected from a game in fut champs And gave me the loss now I cant get gold
Hi there, @benyears. We're not able to modify records. I'm very sorry. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cyc..
6:00 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Disconnected from EA servers on Wired Connection
Hi there, @bwestever. We don't have a way to modify records. How often are you disconnecting? Wired definitely is more stable than wireless, but you're not immune to disconnecting. If it h..
6:30 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Disconnected FUT Champ
Hi there, @mehaau. We're not able to modify records. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cycle your equipment with th..
6:30 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Disconnect in weekend league
Hi there, @menkehorstmichel. We don't have a way to modify your record. I'm very sorry. What I can do is help troubleshoot your connection. If you've been disconnecting frequently, I'..
6:30 pm, May 4, 2020 Technical Issues
EA_Aljo replied to DNF
Hi there, @mgts90. How often are you disconnecting from matches? Also, are you on a wired or wireless connection and what system do you play on?
4:30 pm, June 27, 2020 Technical Issues
EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND
Hello, @dwlb666. I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..
5:00 pm, June 24, 2020 Technical Issues
EA_Aljo replied to Continous disconnects in Fut Champions
Hi there, @carbielo. Do you also disconnect outside of FUT Champions matches? Are you on a wired or wireless connection? Thanks!
7:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Constantly DC's from servers
Hi there, @arthurbf42. Packet loss would be the culprit here. You're getting a very high amount of it. Do you play on a wired or wireless connection? Also, was this test run on the same co..
5:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Connection.
Hi there, @Hollylanexo. I'll try to help find out why this is happening. First, are you on a wired or wireless connection?
6:30 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Connection trouble
Hi there, @CiqueLoco. Are you still having trouble staying connected to matches? If so, let's see if we can find out why that's happening. First, are you on a wired or wireless connection?..
5:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Connection issue
Hi there, @0509164436. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
6:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Connection is lost
Hi there, @abood202000. I'll try to help with your connection issues. First, what system are you playing on? Also, are you on a wired or wireless connection? Thanks!
3:30 pm, March 9, 2020 Technical Issues
EA_Aljo replied to Connection error
Hi there, @jspald. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come b..
6:30 pm, April 6, 2020 Technical Issues
EA_Aljo replied to Connect Problem
Hi there, @Korhanb12. Try switching your connection to a hot spot. Then, switch back to your normal network and try playing again. Let me know if that helps or not. Thanks!
5:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Captcha Error Not allowing me to play Online FUT Draft
Hello, @pj13x. Can you try connecting to a hotspot and see if the CAPCHA loads? If it does, once you pass it, go back to your normal connection and see if it works.
4:00 pm, January 23, 2020 Technical Issues
EA_Aljo replied to Cant connect to Ea servers on console web app or mobile app
Hi there, @CaptnShaneo. I'm not seeing any issues with your account so it's possible this is a connection issue. What is the error that you're seeing?
9:30 pm, April 1, 2020 Technical Issues
EA_Aljo replied to Button delay unplayable
Hi there, @eggielfc. I'll try to help with this. First, are you on a wired or wireless connection?
4:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Button delay making game unplayable
Hi there, @christinegoxo. We should go through some connection troubleshooting. However, at the moment, we're experiencing an issue with our services so you may have some trouble connectin..
9:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Account Connection
Hi there, @BigBadPizza1323. If you don't have access to the email on the account, you'll need to have the account recovered. To begin that process, fill out this webform and an advisor wil..
4:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to A question about the connection issue
Hi there, @Kaung29. There are a lot of different variables involved with lowering ping times. One that is very important is your proximity to the server your connecting to. The farther awa..
5:30 pm, April 29, 2020 Technical Issues
EA_Aljo replied to 7 WL disconnection and lost
Hi there, @vigna724. Do you only disconnect in Weekend League or does it happen when playing other modes as well?
9:00 pm, April 20, 2020 Technical Issues
EA_Aljo replied to 5 days now Fifa 20 FUT still crashing
Hi there, @russ83. Try the steps below for your console - Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate M..
9:30 pm, March 3, 2020 Technical Issues
Dustykingz227 replied to Huge Latency [FIFA20 FUT Online games]
@EA_Cade Imput Lag ( DNS 1.1.1.1 , DNS 8.8.8.8 ) MTU 1480 PPPoE Connection , the server where is the connect Stockholm Ping 48 , please send this information to the developers!!!! There..
9:30 pm, April 17, 2020 Technical Issues
Dustykingz227 replied to Connection
My connections F27B8B3E-7396-453D-8..
5:00 pm, January 4, 2020 Technical Issues
Drrty-D_CRO replied to Question : How can i report cheaters ?
I forgot to write that my connection is perfect,never had a real connection lost since years.
2:00 pm, February 14, 2020 Technical Issues
Dronegan replied to How do streamers dribble so fast? on November 9, 2019 6:45PM
BombSquadPuppy wrote: » Dronegan wrote: » BombSquadPuppy wrote: » RTG20 wrote: » Dronegan wrote: » Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which thro..
7:00 pm, November 9, 2019 Ultimate Team General Discussion
Dronegan replied to How do streamers dribble so fast? on November 9, 2019 5:23PM
BombSquadPuppy wrote: » RTG20 wrote: » Dronegan wrote: » Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which throttles their connection to the the actual game, w..
5:30 pm, November 9, 2019 Ultimate Team General Discussion
Dronegan replied to How do streamers dribble so fast? on November 9, 2019 4:28PM
Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which throttles their connection to the the actual game, which will make the game play better than them due to lag compensat..
4:30 pm, November 9, 2019 Ultimate Team General Discussion
DrMlemm replied to Unable to connect to ea servers at this time
I am in upstate New York and am having the same server connection failures. Also on Spectrum ISP.
10:30 pm, December 13, 2019 Technical Issues
DopeCubans replied to Fur champs
Yesterday night i spent money on fifa points to do a draft. First game on i was up 3-1 and the ea servers disconnected, i’m on a wired connection i know i had nothing to do with that. My game got vo..
11:30 am, December 6, 2019 Technical Issues
DobbieGrylls85 replied to FIFA 20 UNFAIR FUT CHAMPIONS LOSS DISCONNECT EA SERVER ISSUE
@EA_Darko I have the same problem - constantly being disconnected when ever I try and play an online match such as rivals.It isn’t a problem with my internet connection and it always reconnects as s..
10:00 am, December 8, 2019 Technical Issues
DiegoGalimany replied to Losing connection
@yusufmakaveli That exactly happens to me, EA please help us
10:30 pm, April 12, 2020 Technical Issues
DickyWhit replied to Disconnecting from squad battles
I'm getting the same issue on ps4 pro. Is this a connection issue with my internet or an ea server issue??? I'm also using a solid wired connection and aren't experiencing issues anywhere else in..
5:30 pm, February 6, 2020 Technical Issues
Depster2015 replied to fut 20 Input lag
I have the same problem here. Every Division Rivals game is lagging so hard I can‘t enjoy playing. So is it the EA servers or is my internet connection the problem?I believe my internet is good enou..
3:00 pm, November 17, 2019 Technical Issues
Decee replied to Tekkz just wanted to get out of there... on November 10, 2019 9:19PM
BondJame5Collins wrote: » Hamzy_LFC wrote: » Boommaametw3 wrote: » He made so much money from this plus also gave him youtube and twitch. You an EA employee? Give it a rest mate That fact t..
9:30 pm, November 10, 2019 Ultimate Team General Discussion
Decee replied to Gameplay Responsiveness on November 6, 2019 12:00PM
Am I the only one that don't get server problems? I get the old leggy game here and there but that's usually when EA decides to pit me against someone in Germany. Have you ever considered it's your ow..
4:00 pm, November 6, 2019 Ultimate Team General Discussion
Decee replied to EA_Andy? on November 6, 2019 12:00PM
Am I the only one that don't get server problems? I get the old leggy game here and there but that's usually when EA decides to pit me against someone in Germany. Have you ever considered it's your ow..
12:30 pm, November 6, 2019 Ultimate Team General Discussion
Deano2508 replied to Im at a complete and utter Fifa low on November 7, 2019 8:50AM
kayron16 wrote: » It’s most likely connection and server related. Some days are unplayable for me - Fri eve, sat and sun daytime. All after the most recent patch. I’ve never had real noticeable ..
9:00 am, November 7, 2019 Ultimate Team General Discussion
Deano2508 replied to Im at a complete and utter Fifa low on November 7, 2019 8:34AM
DafuqJustHappen wrote: » Yesterday there was terrible lag. And even got disconnected from the servers 3 times. Mate this has been the last week or so, I probably play like 3 games a day and it’s..
9:00 am, November 7, 2019 Ultimate Team General Discussion
Darko0o replied to Fifa 20 Online Poor
@EA_Darko I don't mean to be rude but you suggested he should speak with his ISP. And lets say they make changes to his connection. The problem now even with fixed connection from his ISP and no ..
5:30 pm, January 28, 2020 Technical Issues
D_D_51lv4 replied to Opponent quits, but recorded as a loss!?!
@EA_Cade Thanks for the reply.I'm certain that my connection did not drop. Perhaps, it dropped at the opponents end. However a message came up stating the opponent had forfeited, which is why I was su..
8:00 pm, April 25, 2020 Technical Issues
DVIpuffdaddy replied to FUT draft lost connection
I honestly hold so much resentment for you lot, I’ve been robbed of 45 mins of my time (just today) because your dumb game has the servers of a 70’s tech company. Why is it that I can be beating a..
1:30 am, July 3, 2020 Technical Issues
DUCOOL2001 replied to Connection issues to EA
@EA_Lanna I have the same problem. It is not a general connection problem. I first started a chat with EA support, your colleague gave me the article with DNS 8.8.8.8 and 8.8.4.4, I tried, but this is..
3:00 pm, February 24, 2020 Technical Issues
