Search

Search
Search Replies by entering the text above.
Q2kqA
...
EA_Darko replied to FIFA 20 Matches not connecting - hung on opponent squad screen

Hey @reallyawesomes let's start by going through the Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'll ta..

1:30 pm, January 15, 2020 Technical Issues

1azKl
...
EA_Darko replied to Disconnecting during weekend league

Hey all, it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

4:00 pm, April 27, 2020 Technical Issues

tcZrG
...
EA_Darko replied to Disconnecting at beginning of rivals/fut champs matches

It sounds like you may be having issues with your connection @soccerkings98. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..

3:00 pm, November 29, 2019 Technical Issues

BDWkM
...
EA_Darko replied to Disconnecting

Hey @electr1fy215 this feature is working as intended, if you switch attention away from FIFA on your PC then you will be disconnected.   Darko

8:00 am, April 6, 2020 Technical Issues

OnVCX
...
EA_Darko replied to Connecting to EA servers

Hey @KlikarKremla I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ &nb..

4:00 pm, April 19, 2020 Technical Issues

EDPeO
...
EA_Dante replied to Game Disconnecting at End of Match

Hey folks,   This issue is now resolved. Thank you all for sticking with us while we worked on getting things back to normal.     Source: https://twitter.com/EAFIFADirect/status/1..

1:00 pm, March 13, 2020 Technical Issues

9jKeG
...
EA_Cade replied to why are the ea servers always going down every 3 days

Hi @bozoman134,Are you having trouble connecting currently? There was a spike in traffic about 30 minutes ago but I'm not showing an outage. -EA_Cade

7:00 pm, March 6, 2020 Technical Issues

1b6tQ
...
EA_Cade replied to we are sorry but there has been an error connecting to fifa 20 ultimate team

Hi @calvinli9461,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

8:30 pm, November 14, 2019 Technical Issues

OEu9A
...
EA_Cade replied to tell me why i live in asia but server is in uk us ....

Hi @Jasonbravo555,You're connecting to a server in the US for that test, that's not the server you play FIFA on. Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type..

3:00 pm, May 1, 2020 Technical Issues

S198v
...
EA_Cade replied to psn ps4 plus not connecting to ea account

Hi @chefmalti,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

5:00 pm, March 25, 2020 Technical Issues

a2bnq
...
EA_Cade replied to fifa 20 screen freezez when connecting to ea servers

Hi @W12GUNNER,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..

4:00 pm, April 17, 2020 Technical Issues

0bnBk
...
EA_Cade replied to fifa 20 not connecting to ea servers problem

Hi @nikivasilevbg,I'm not showing that account linked on our side, you can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA_Cade

4:00 pm, February 1, 2020 Technical Issues

4JYrj
...
EA_Cade replied to error connecting to fifa 20 over a month now???

Hi @garm505,There's nothing blocking you on our side from an account perspective from connecting. What system is this happening on? -EA_Cade

6:00 pm, February 1, 2020 Technical Issues

MPsZU
...
EA_Cade replied to can't connect to EA servers FIFA 20

Hi @Modon69,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT on..

6:30 pm, April 21, 2020 Technical Issues

nSeWu
...
EA_Cade replied to an error connecting to FIFA 20 ultimate team

@fffffifffffaa Give it a shot now -EA Cade View in thread

3:30 pm, June 27, 2020 Technical Issues

MyDjU
...
EA_Cade replied to Won’t let me connect to eas fc servers

Hi @ApexCreatures,That's really odd. Can you try connecting via hot spot and let me know if that lets you in? You would only need to do this once if it's related to the issue I'm referring to. ..

5:00 pm, March 5, 2020 Technical Issues

kpR0F
...
EA_Cade replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team

Hi @harwindermalique,Sorry for the delay. Still happening? -EA Cade

3:00 pm, April 30, 2020 Technical Issues

5aJST
...
EA_Cade replied to We are sorry but there has been an error connecting to fifa 20 ultimate team PS4

Hi @jozaizgozda,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

7:30 pm, March 31, 2020 Technical Issues

H6pMT
...
EA_Cade replied to We are sorry but there has been an error connecting to fifa 20 ultimate team

Hi @averal09,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

6:30 pm, April 21, 2020 Technical Issues

SZA0w
...
EA_Cade replied to We are sorry but there has been an error connecting to FIFA 20 ultimate team

Hi @rpanukas,Sorry for the delay, is this still happening? -EA_Cade

3:30 pm, January 9, 2020 Technical Issues

2lDgi
...
EA_Cade replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.

Hi @Reddevilev,There was an Xbox One issue yesterday effecting sign in and content usage, should be resolved now. -EA_Cade View in threa..

5:30 pm, March 17, 2020 Technical Issues

Sh9zF
...
EA_Cade replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team

Hi @MasterPatsy,Does this happen every time you attempt to connect or is it intermittent? -EA_Cade

4:00 pm, January 7, 2020 Technical Issues

sDcCt
...
EA_Cade replied to Unable to connect to EA servers FIFA 20 Xbox One

Hi @Ricaa31,When you connect on a Hot Spot were you able to actually play a game? If so, that would clear any account issue and allow you to go back to your normal means of connecting. You can also tr..

4:30 pm, March 17, 2020 Technical Issues

U9KOq
...
EA_Cade replied to Unable to Connect to EA Servers FIFA20 PS4 - never since Dec 2019

Hi @QCsizzle,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..

7:30 pm, April 25, 2020 Technical Issues

fXKPh
...
EA_Cade replied to Stuck on connecting to the server

Hi @AdzfarShukry,Sorry to hear it. What system is this on? Can I get your Gamertag/PSN ID? -EA Cade

9:30 pm, April 7, 2020 Technical Issues

L3SwU
...
EA_Cade replied to Speed Up lag PC

Hi @ydovgart,Where about are you located? Your best ping on this test is over 100ms which isn't great, but may be caused by simply being far away from the server you're connecting to for the test. ..

6:30 pm, January 4, 2020 Technical Issues

h2KPr
...
EA_Cade replied to Sorry there has been an error connecting to fifa ultimate team..

Hi @smoggiewolf,Give it a shot now. -EA_Cade

11:00 pm, February 11, 2020 Technical Issues

YgHe8
...
EA_Cade replied to Sorry there has been an error connecting to fifa 20 ultimate team

Hi @Vassilounis,Give it a shot now please. -EA_Cade

11:00 pm, January 15, 2020 Technical Issues

ykPz5
...
EA_Cade replied to Server disconnecting after every match

Hi @aenima6969,What system is this happening on? -EA_Cade

4:30 pm, March 7, 2020 Technical Issues

1mGAB
...
EA_Cade replied to Re: Freeze on connecting to EA servers?

Hi @chadic06,I've split your post off here as the thread you were in was quite old. Can you attempt to connect via a hot spot please? It sounds like something on your ISP side is blocking you from loa..

4:00 pm, March 28, 2020 Technical Issues

v3GOb
...
EA_Cade replied to Problems connecting XBox account to EA

Hi @Badgewick,Where exactly are you seeing this error message? Does the account have Xbox Live Gold? -EA Cade

2:00 pm, June 24, 2020 Technical Issues

LS84l
...
EA_Cade replied to Problem conecting to the Ea. Server

Hi @daniel_greate,Can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT on y..

5:30 pm, June 23, 2020 Technical Issues

aoJ6K
...
EA_Cade replied to PlayStation 4 crashing when connecting to servers

Hi @xD_Cheesy,Is the game itself crashing or the entire console? -EA Cade

3:00 pm, July 1, 2020 Technical Issues

IypZb
...
EA_Cade replied to PS4 We are sorry but there has been an error connecting

Hi @scapilouAtl,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

4:00 pm, January 23, 2020 Technical Issues

m8L2w
...
EA_Cade replied to Online conection error

Hi @shumy900,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..

4:00 pm, April 17, 2020 Technical Issues

lpw9C
...
EA_Cade replied to Not connect to fifa 20 ea server

Hi @juanisrael7,I'm not showing anything on your account that would prevent you from connecting. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://..

8:30 pm, March 11, 2020 Technical Issues

MFyY2
...
EA_Cade replied to Not able to connect EA servers through FIFA20

Hi @Jona_Kanona_2010,Can I get the PSN ID you're having issues connecting on please? -EA_Cade

4:00 pm, January 16, 2020 Technical Issues

ejr7b
...
EA_Cade replied to New Service implement after Disconnecting

Hi @KingBeetleJuic,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

2:00 pm, March 21, 2020 Technical Issues

DkroI
...
EA_Cade replied to My ultimate team keeps disconnecting

Hi @hujo2015,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA_Cade

10:00 pm, March 3, 2020 Technical Issues

bS0yu
...
EA_Cade replied to Matches disconnecting in Fut Champs

Hi @nishantsalhotra,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..

9:30 pm, February 8, 2020 Technical Issues

YPZHT
...
EA_Cade replied to Matches disconnecting at start of 2nd half

Hi @jjryan099,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

11:00 pm, February 8, 2020 Technical Issues

LeQtX
...
EA_Cade replied to Lag and disconnects from ea servers after patch 1.07 squad update Fifa 20

Hi @tomhicken90,Nothing was changed in the latest title update that would effect your connection to this degree. If you're disconnecting when loading your squad you may need to delete that squad and r..

8:30 pm, November 14, 2019 Technical Issues

lN8Iw
...
EA_Cade replied to Kick im champions

Hi @arolisek,Is the game crashing or are you disconnecting? -EA Cade

3:00 pm, March 28, 2020 Technical Issues

0vK9x
...
EA_Cade replied to It's not letting me go online

Hi @Tortugasparan,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for ..

6:00 pm, April 28, 2020 Technical Issues

aWJlS
...
EA_Cade replied to I keep disconnecting from servers mid match in draft, im also using points!!!!!

Hi @LeagueofTurtles,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other..

8:30 pm, February 19, 2020 Technical Issues

yThSQ
...
EA_Cade replied to I keep disconnecting from ea

Hi @yooolloooooooooo,Sorry for the delay, is this still happening? -EA_Cade

5:00 pm, February 11, 2020 Technical Issues

a3QnG
...
EA_Cade replied to I can't connect to EA Servers on PS4

Hi @denixius,I'm not showing any issues with your account that would prevent you from connecting. Is this happening when you launch FIFA or when you try to connect to FUT? -EA..

3:30 pm, February 22, 2020 Technical Issues

bhrtM
...
EA_Cade replied to Gameplay is bad always, here's trace route

Hi @JoySt1cKRoy,Looks perfect up until you jump out of the UK (Which is fine, you aren't connecting there when playing anyway).What system are you playing FIFA 20 on? -EA_Cade..

4:00 pm, March 5, 2020 Technical Issues

U9uLZ
...
EA_Cade replied to Game Disconnecting at End of Match

Hey all, If you could, please respond here with the following information to assist with the investigation into this issue. UserIDPlatformISPTimestamp of your last disconnectWhat mode you were playing..

2:30 pm, March 11, 2020 Technical Issues

y4AzU
...
EA_Cade replied to Freeze on connecting to EA servers?

Hey there, have you tried the steps Doonan posted here? https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade ..

12:00 pm, December 12, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.