Search
Search
EA_Darko replied to FIFA 20 Matches not connecting - hung on opponent squad screen
Hey @reallyawesomes let's start by going through the Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll ta..
1:30 pm, January 15, 2020 Technical Issues
EA_Darko replied to Disconnecting during weekend league
Hey all, it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Disconnecting at beginning of rivals/fut champs matches
It sounds like you may be having issues with your connection @soccerkings98. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
3:00 pm, November 29, 2019 Technical Issues
EA_Darko replied to Disconnecting
Hey @electr1fy215 this feature is working as intended, if you switch attention away from FIFA on your PC then you will be disconnected. Darko
8:00 am, April 6, 2020 Technical Issues
EA_Darko replied to Connecting to EA servers
Hey @KlikarKremla I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ &nb..
4:00 pm, April 19, 2020 Technical Issues
EA_Dante replied to Game Disconnecting at End of Match
Hey folks, This issue is now resolved. Thank you all for sticking with us while we worked on getting things back to normal. Source: https://twitter.com/EAFIFADirect/status/1..
1:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to why are the ea servers always going down every 3 days
Hi @bozoman134,Are you having trouble connecting currently? There was a spike in traffic about 30 minutes ago but I'm not showing an outage. -EA_Cade
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to we are sorry but there has been an error connecting to fifa 20 ultimate team
Hi @calvinli9461,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to tell me why i live in asia but server is in uk us ....
Hi @Jasonbravo555,You're connecting to a server in the US for that test, that's not the server you play FIFA on. Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type..
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to psn ps4 plus not connecting to ea account
Hi @chefmalti,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
5:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to fifa 20 screen freezez when connecting to ea servers
Hi @W12GUNNER,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..
4:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to fifa 20 not connecting to ea servers problem
Hi @nikivasilevbg,I'm not showing that account linked on our side, you can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA_Cade
4:00 pm, February 1, 2020 Technical Issues
EA_Cade replied to error connecting to fifa 20 over a month now???
Hi @garm505,There's nothing blocking you on our side from an account perspective from connecting. What system is this happening on? -EA_Cade
6:00 pm, February 1, 2020 Technical Issues
EA_Cade replied to can't connect to EA servers FIFA 20
Hi @Modon69,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT on..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to an error connecting to FIFA 20 ultimate team
@fffffifffffaa Give it a shot now -EA Cade View in thread
3:30 pm, June 27, 2020 Technical Issues
EA_Cade replied to Won’t let me connect to eas fc servers
Hi @ApexCreatures,That's really odd. Can you try connecting via hot spot and let me know if that lets you in? You would only need to do this once if it's related to the issue I'm referring to. ..
5:00 pm, March 5, 2020 Technical Issues
EA_Cade replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team
Hi @harwindermalique,Sorry for the delay. Still happening? -EA Cade
3:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to We are sorry but there has been an error connecting to fifa 20 ultimate team PS4
Hi @jozaizgozda,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
7:30 pm, March 31, 2020 Technical Issues
EA_Cade replied to We are sorry but there has been an error connecting to fifa 20 ultimate team
Hi @averal09,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to We are sorry but there has been an error connecting to FIFA 20 ultimate team
Hi @rpanukas,Sorry for the delay, is this still happening? -EA_Cade
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team.
Hi @Reddevilev,There was an Xbox One issue yesterday effecting sign in and content usage, should be resolved now. -EA_Cade View in threa..
5:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team
Hi @MasterPatsy,Does this happen every time you attempt to connect or is it intermittent? -EA_Cade
4:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to Unable to connect to EA servers FIFA 20 Xbox One
Hi @Ricaa31,When you connect on a Hot Spot were you able to actually play a game? If so, that would clear any account issue and allow you to go back to your normal means of connecting. You can also tr..
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Unable to Connect to EA Servers FIFA20 PS4 - never since Dec 2019
Hi @QCsizzle,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Stuck on connecting to the server
Hi @AdzfarShukry,Sorry to hear it. What system is this on? Can I get your Gamertag/PSN ID? -EA Cade
9:30 pm, April 7, 2020 Technical Issues
EA_Cade replied to Speed Up lag PC
Hi @ydovgart,Where about are you located? Your best ping on this test is over 100ms which isn't great, but may be caused by simply being far away from the server you're connecting to for the test. ..
6:30 pm, January 4, 2020 Technical Issues
EA_Cade replied to Sorry there has been an error connecting to fifa ultimate team..
Hi @smoggiewolf,Give it a shot now. -EA_Cade
11:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to Sorry there has been an error connecting to fifa 20 ultimate team
Hi @Vassilounis,Give it a shot now please. -EA_Cade
11:00 pm, January 15, 2020 Technical Issues
EA_Cade replied to Server disconnecting after every match
Hi @aenima6969,What system is this happening on? -EA_Cade
4:30 pm, March 7, 2020 Technical Issues
EA_Cade replied to Re: Freeze on connecting to EA servers?
Hi @chadic06,I've split your post off here as the thread you were in was quite old. Can you attempt to connect via a hot spot please? It sounds like something on your ISP side is blocking you from loa..
4:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Problems connecting XBox account to EA
Hi @Badgewick,Where exactly are you seeing this error message? Does the account have Xbox Live Gold? -EA Cade
2:00 pm, June 24, 2020 Technical Issues
EA_Cade replied to Problem conecting to the Ea. Server
Hi @daniel_greate,Can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT on y..
5:30 pm, June 23, 2020 Technical Issues
EA_Cade replied to PlayStation 4 crashing when connecting to servers
Hi @xD_Cheesy,Is the game itself crashing or the entire console? -EA Cade
3:00 pm, July 1, 2020 Technical Issues
EA_Cade replied to PS4 We are sorry but there has been an error connecting
Hi @scapilouAtl,Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
4:00 pm, January 23, 2020 Technical Issues
EA_Cade replied to Online conection error
Hi @shumy900,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..
4:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to Not connect to fifa 20 ea server
Hi @juanisrael7,I'm not showing anything on your account that would prevent you from connecting. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://..
8:30 pm, March 11, 2020 Technical Issues
EA_Cade replied to Not able to connect EA servers through FIFA20
Hi @Jona_Kanona_2010,Can I get the PSN ID you're having issues connecting on please? -EA_Cade
4:00 pm, January 16, 2020 Technical Issues
EA_Cade replied to New Service implement after Disconnecting
Hi @KingBeetleJuic,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
2:00 pm, March 21, 2020 Technical Issues
EA_Cade replied to My ultimate team keeps disconnecting
Hi @hujo2015,Hey there, can you get me a picture of the Detailed Network Statistics page from the Xbox Networks settings screen please? -EA_Cade
10:00 pm, March 3, 2020 Technical Issues
EA_Cade replied to Matches disconnecting in Fut Champs
Hi @nishantsalhotra,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
9:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to Matches disconnecting at start of 2nd half
Hi @jjryan099,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..
11:00 pm, February 8, 2020 Technical Issues
EA_Cade replied to Lag and disconnects from ea servers after patch 1.07 squad update Fifa 20
Hi @tomhicken90,Nothing was changed in the latest title update that would effect your connection to this degree. If you're disconnecting when loading your squad you may need to delete that squad and r..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Kick im champions
Hi @arolisek,Is the game crashing or are you disconnecting? -EA Cade
3:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to It's not letting me go online
Hi @Tortugasparan,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for ..
6:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to I keep disconnecting from servers mid match in draft, im also using points!!!!!
Hi @LeagueofTurtles,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other..
8:30 pm, February 19, 2020 Technical Issues
EA_Cade replied to I keep disconnecting from ea
Hi @yooolloooooooooo,Sorry for the delay, is this still happening? -EA_Cade
5:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to I can't connect to EA Servers on PS4
Hi @denixius,I'm not showing any issues with your account that would prevent you from connecting. Is this happening when you launch FIFA or when you try to connect to FUT? -EA..
3:30 pm, February 22, 2020 Technical Issues
EA_Cade replied to Gameplay is bad always, here's trace route
Hi @JoySt1cKRoy,Looks perfect up until you jump out of the UK (Which is fine, you aren't connecting there when playing anyway).What system are you playing FIFA 20 on? -EA_Cade..
4:00 pm, March 5, 2020 Technical Issues
EA_Cade replied to Game Disconnecting at End of Match
Hey all, If you could, please respond here with the following information to assist with the investigation into this issue. UserIDPlatformISPTimestamp of your last disconnectWhat mode you were playing..
2:30 pm, March 11, 2020 Technical Issues
EA_Cade replied to Freeze on connecting to EA servers?
Hey there, have you tried the steps Doonan posted here? https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade ..
12:00 pm, December 12, 2019 Technical Issues
