Search
Search
EA_Barry replied to Wrongfully suspended
@Rigersp26 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/inf..
3:30 pm, April 20, 2020 Technical Issues
EA_Barry replied to Wrong login verification
@rdhazelwood24 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more..
5:00 pm, May 1, 2020 Technical Issues
EA_Barry replied to Too many computers have accessed this account version (fifa 2020 origin)
@EzioBanhart That error should resolve itself within 24hrs or so, thanks.
10:00 am, April 3, 2020 Technical Issues
EA_Barry replied to The email connected to my EA account is deleted, now i cant verify or change.
@tenzienor If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inf..
1:30 pm, June 14, 2020 Technical Issues
EA_Barry replied to Red player picks
The relevant teams are aware of an issue with incorrect Weekend League rewards (Red In Form TOTW) and are working on a resolution. No ETA at this time but the issue is a high priority right now..
11:00 am, January 2, 2020 Technical Issues
EA_Barry replied to Oyuncu eşleştirme hatası
@Senben1976 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Je..
2:00 pm, January 7, 2020 Technical Issues
EA_Barry replied to My account got hacked.Is there any way that I can get my stuff back?
@Majomgyerek34 Please see the following link for info and steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now ..
5:00 pm, November 24, 2019 Technical Issues
EA_Barry replied to Help with login in
@amrikjsingh If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more i..
11:00 am, April 10, 2020 Technical Issues
EA_Barry replied to Fifa 20 transfer market ban
@mrkieranwilson06 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/acco..
11:00 am, February 6, 2020 Technical Issues
EA_Barry replied to Fifa 20 banned transfer account
@robprice1994 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/..
1:00 pm, November 15, 2019 Technical Issues
EA_Barry replied to FIFA 20 ORIGIN/PC CANT PLAY ONLINE
@FlowBOOT @himant1 Please try these steps: Right click on the game in Origin and then Repair Reboot your PC and router Retry playing Let us know if this helps you, thanks. ..
1:30 pm, December 12, 2019 Technical Issues
EA_Barry replied to FIFA 20 Corrupted Data PS4
@MihaiBwz No that is not the reason you are seeing that error. It does seem like the download/installation is corrupt. Please go ahead and delete and redownload as stated in..
11:30 am, March 7, 2020 Technical Issues
EA_Barry replied to Ea account
@mjbpuretrance If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more..
10:30 am, May 6, 2020 Technical Issues
EA_Barry replied to Delete Fifa account
@bigGucciso5a300 Delete account Account deletion is permanent and can never be reversed. Deleting an account erases your personal account information from our account and ..
3:00 pm, April 3, 2020 Technical Issues
EA_Barry replied to Constant Disconnects
@JamaicanMeThrsty The following connectivity links will help you here: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://help.ea.com/en-us/help/console/conne..
1:00 pm, March 27, 2020 Technical Issues
EA_Barry replied to Community help on connection;tips and suggestions greatly appreciated
@coupe1122lx1222 Here is lots of connectivity related info, check the relevant links below: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en..
11:30 am, February 20, 2020 Technical Issues
EA_Barry replied to Can’t connect to ea server for Fifa 20 on pc
@mahmid34 Check the following links for connectivity info and help: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc/connection-tr..
11:30 am, July 1, 2020 Technical Issues
EA_Barry replied to Account hacked and FU team club deleted
@spaecer Please see this link for info on steps you should take if you think your account may have been compromised: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-..
6:30 pm, December 13, 2019 Technical Issues
EA_Arrenai replied to I can't connect to EA server on FIFA 20
Hey there, @kreakboys. I'm just checking in to see how the connectivity issue is going for you. Are you still having trouble connecting to FIFA 20? If you are still having some diff..
2:00 pm, December 26, 2019 Technical Issues
EA_Arrenai replied to Fifa 20 No Commentary
Hey everyone, For those running on Xbox and not getting commentary, can you try switching your audio to stereo uncompressed rather than surround sound and see if that works for you? Please let ..
2:30 pm, November 14, 2019 Technical Issues
EA_Andy replied to Game Crashing without Error
@felipe_jrf871 @ZeSolenya @NariManutd - If you're getting a crash without error could you send me an msinfo file from your computer via DM? Here's how to gather one ..
7:00 am, November 28, 2019 Technical Issues
EA_Aljo replied to ut
Hi there, @lionthrax. If you feel your account was hacked, please see this article for more information: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-accou..
4:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to loss of coins
Hi there, @Evanmanukearney. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..
3:00 pm, March 18, 2020 Technical Issues
EA_Aljo replied to Unban
Hi there, @SnorleXx_1800. Please see this article for help with banned accounts. Thanks!
6:00 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Same problem
Hi there, @BOWD3N1991. Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, has it been a while since you power cycled your equi..
6:00 pm, February 24, 2020 Technical Issues
EA_Aljo replied to Rivals disconnection!!
Hi there, @Mimipearce84. I'll try to help figure out why you're disconnecting. How often is that happening? Also, are you on a wired or wireless connection? Thanks!
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Repeatedly disconnected during single player FUT draft
Hi there, @jacob_w4. Is it only draft matches that you're disconnecting from or does it happen in other modes as well?
4:00 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Regular lag in FIFA seasons
Hi there, @brydopants, If you're still experiencing lag, I'd like to try to find out why that's happening. First, are you on a wired or wireless connection? Also, what system do you play o..
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Refund SBC?
Hi there, @wildwill037v2d. We aren't able to return items that are submitted into SBCs. I'm very sorry The best I can advise is that you password protect your account so others can'..
4:30 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Paying a wrong game how to fix it
Hi there, @Reemy2704. Where did you purchase the game from?
8:00 pm, July 1, 2020 Technical Issues
EA_Aljo replied to Online
Hi there, @richgang828. That message is coming from Xbox, not from us. You'll need to contact their support at xbox.com to find out why you're being told to get another Xbox Live gold subs..
6:00 pm, April 22, 2020 Technical Issues
EA_Aljo replied to No connection to servers
Hi there, @guntergina. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
9:30 pm, April 13, 2020 Technical Issues
EA_Aljo replied to New
Hello, @JonMaloney711. If ToS doesn't lift the ban on your account after an investigation, it means they couldn't find enough evidence to do so. You're welcome to dispute that ban again. I..
10:00 pm, July 4, 2020 Technical Issues
EA_Aljo replied to I got a coin wipe for doing nothing but sniping
Hi there, @GALITSH123. You're welcome to dispute the action taken on your account again by following the instructions in this article. Thanks!
5:00 pm, June 5, 2020 Technical Issues
EA_Aljo replied to I can’t go on ultimate team without the game crashing
Hi there, @certified_N0nce6, I'm sorry for all the frustration you're experiencing. Hopefully, the steps below will help - 1. Go to the PS4 Settings > Account Management, and sel..
7:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to How do I know if my ban is permanent
Hi there, @mystictoon. Normally, you would receive an email from us stating the details of the ban. You can also contact @EAHelp through Twitter or open a case with a live support adv..
3:00 pm, March 10, 2020 Technical Issues
EA_Aljo replied to Fut champions loss Disconnect server and froze at half time
Hello, @shyamputtyah26. Are you only disconnecting in FUT Champions? Also, are you on a wired or wireless connection?
7:30 pm, June 24, 2020 Technical Issues
EA_Aljo replied to Fifa
Hello, @kenzieparr1. Thanks for reaching out to us. I'm sorry to hear about the disconnects! Was it just these 2 times or does it happen more frequently? Do you lag as well? Thanks!
5:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to FIFA20 FUT disconnects when I win and gives me a loss
Hi there, @chopalan2013. Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!
6:00 pm, March 2, 2020 Technical Issues
EA_Aljo replied to FIFA 20 PC
Hi there, @Sisterrrrr1. You just need to load into the Origin client. You will see FIFA 20 in your library and can install from there.
4:30 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Division rivals, competition closed?
@trevafc80 Hi there, Division Rivals weren't available briefly while rewards were being calculated. It should be fine now. Are you still having trouble with it?
6:00 pm, June 5, 2020 Technical Issues
EA_Aljo replied to Disconneting to main menu when there's a pause in FUT online games
Hi there, @maxdmc22. Let's see if we can find out why this is happening. First, can you tell me if you're on a wired or wireless connection?
5:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Disconnecting issues :((
Hi there, @208252072. Let's see if we can find out why you keep disconnecting from matches. First, are you on a wired or wireless connection?
4:30 pm, June 5, 2020 Technical Issues
EA_Aljo replied to Disconnected FUT Champ
Hi there, @mehaau. We're not able to modify records. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cycle your equipment with th..
6:30 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Disconection from Fut Champs and EA taking 2 games away from my weekend league
Hi there, @nicknd6. Unfortunately, we don't have a way to grant those wins. We're not able to modify records. As far as the disconnects go though, how often do they happen?
8:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Connection is lost
Hi there, @abood202000. I'll try to help with your connection issues. First, what system are you playing on? Also, are you on a wired or wireless connection? Thanks!
3:30 pm, March 9, 2020 Technical Issues
EA_Aljo replied to Can’t get into ultimate team
Hi there, @Haydzcon I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..
4:00 pm, April 10, 2020 Technical Issues
EA_Aljo replied to Can’t connect to ea servers
Hi there, @Semsm_007. Are you saying you can't connect to the servers because you don't know the email address for your account?
4:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Cant connect to Ea servers on console web app or mobile app
Hi there, @CaptnShaneo. I'm not seeing any issues with your account so it's possible this is a connection issue. What is the error that you're seeing?
9:30 pm, April 1, 2020 Technical Issues
EA_Aljo replied to Can't login to FUT -FIFA20 xboxone
Hi there, @noorylw. Are you still having trouble with this? We're currently experiencing an issue with our services and are working to get it resolved. Please keep an eye on @EAHelp o..
4:00 pm, April 14, 2020 Technical Issues
