Search

Search
Search Replies by entering the text above.
0iavd
...
EA_Cade replied to Disconnection and loss in Fut Champions after a win

Hi @Kailatah,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

7:30 pm, April 25, 2020 Technical Issues

ir7A3
...
EA_Cade replied to Disconnected from a match when I had already won

Hi @Gallagher893,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

2:00 pm, June 2, 2020 Technical Issues

CRIs6
...
EA_Cade replied to Didn't get any weekend league rewards

Hey all. Weekend League rewards roll out at 0700 UTC. -EA_Cade View in thread

3:00 am, November 13, 2019 Technical Issues

EXvHf
...
EA_Cade replied to Did not receive TOTSSF Ultimate pack from SBC

Hi @Klawdx,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

CB58E
...
EA_Cade replied to Deleting backup

Hi @shafyvkd2011,Sorry for the delay, the data for FUT is stored on our side so you won't lose anything by deleting it from your PS4 unless you delete your actual team from inside FUT. ..

6:00 pm, March 10, 2020 Technical Issues

s6djv
...
EA_Cade replied to Defense stuck laterally

Hi @Ahoyskin,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

6:00 pm, November 15, 2019 Technical Issues

Jn05C
...
EA_Cade replied to DISCONNECTING INTERNET

Hi @rufcadam,Sorry for the delay, are you saying you completely lose internet when launching FIFA? -EA_Cade

8:00 pm, November 14, 2019 Technical Issues

nbLzR
...
EA_Cade replied to DIRECT X ERROR

Hi @Rapaptus   According to your DXDiag you don't meet the minimum requirements for FIFA 20 in the Video Card department so there's not much I can do for you outside recommending a newer car..

9:00 pm, January 15, 2020 Technical Issues

i9KTt
...
EA_Cade replied to Crazy Matchmaking and Laggy show!

Hi @Asurada1226,This is being investigated at the moment. -EA Cade

10:00 pm, March 25, 2020 Technical Issues

Kb9dL
...
EA_Cade replied to Connection problem 15/04/20

Hi @Conoros98,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

3:00 pm, April 15, 2020 Technical Issues

0E5w7
...
EA_Cade replied to Companion app - saying no FUT 20 club

Hi @ARONSAGOONER,If you're logging in to the same account you're posting here with, you have nothing tied to it. Please reach out to an advisor at http://bit.ly/EA_Contact_Us so we can assist further...

8:30 pm, March 11, 2020 Technical Issues

3z8Sf
...
EA_Cade replied to Companion App crashes

Hi @Mighty_Limacide,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ..

3:30 pm, January 9, 2020 Technical Issues

rjw5K
...
EA_Cade replied to Companian app

Hi @lvREPTARvl13,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

11:00 pm, December 3, 2019 Technical Issues

AV1oS
...
EA_Cade replied to Catalogue Redemption not there after PS4 crashed

Hi @goddun15,Sorry to say that we don't have the ability to modify the EASFC Catalogue content or grant it. -EA_Cade

10:30 pm, January 25, 2020 Technical Issues

M50DX
...
EA_Cade replied to Career mode financial takeover

Hi @lukecun11,Best I can advise is to sim a few weeks to see if the Financial Takeover shows up. If not, check other save files to make sure it wasn't redeemed there. We have no ability to grant conte..

4:30 pm, March 18, 2020 Technical Issues

LdU2r
...
EA_Cade replied to Career mode - no longer selected.

Hi @John_Clipbored,How long in game has this been going on? -EA_Cade

7:00 pm, March 19, 2020 Technical Issues

FxGNJ
...
EA_Cade replied to Can’t login to Ea Servers login verification wrong email

@abcbdg29287cio    Are you logging in with the information seen here? -EA_Cade

3:00 pm, March 21, 2020 Technical Issues

iUlaQ
...
EA_Cade replied to Can’t connect to ea server for Fifa 20 on

@therealasura Hey there, can you try these steps please: https://answers.ea.com/t5/Technical-Issues/Workaround-Stability-Issue-After-Downloading-Online-Roste... -EA_Cade ..

1:55 am, November 11, 2019 Ultimate Team General Discussion

SmBaV
...
EA_Cade replied to Can’t connect to Fifa FUT 20 companion

Hi @Runner9110,Are you logging in with the information you're seeing in this post? -EA_Cade

2:00 pm, January 11, 2020 Technical Issues

UqtAR
...
EA_Cade replied to Cant verify my fifa 20 ea account on xbox one to connect to online servers

Hi @oAviii,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make ..

7:00 pm, April 18, 2020 Technical Issues

AajUi
...
EA_Cade replied to Cant finish an Sbc cause he doenst load the change

Hi @Sinned-040,Sorry for the delay, when that occurs it usually means you need to connect on your console as the game was closed unexpectedly then you should be able to use the companion app again. ..

11:00 pm, December 3, 2019 Technical Issues

1Cblg
...
EA_Cade replied to Cant connect...

Hi @FaMouSGaMinG-41,Try following the steps here https://help.ea.com/en/help/account/origin-login-verification-information/#turn-on to disable your Login Verification and then try connecting to FUT ag..

10:00 pm, January 3, 2020 Technical Issues

VE7Jw
...
EA_Cade replied to Cant connect to ea servers

Hi @fasheeg,Are you being prompted to login or verify your account at this point? -EA_Cade

10:30 pm, December 4, 2019 Technical Issues

Y2LAt
...
EA_Cade replied to Cant buy on the market

Hi @ChefeMaximo,Were you placing a lot of bids before this happened? It sounds like a form of bot detection to me. -EA_Cade

5:00 pm, November 22, 2019 Technical Issues

CNlIA
...
EA_Cade replied to Can't tell the difference between kits

Hi @Player_dwd6u69a,There is! It's under the accessibility settings on the main menu of FIFA 20. -EA_Cade

5:30 pm, February 11, 2020 Technical Issues

rZki5
...
EA_Cade replied to Can't sell one specific card

Hi @SaintScorpion,That's an account issue that will need to be looked into by the FIFA team, please reach out to an advisor here http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can take a l..

10:30 pm, December 17, 2019 Technical Issues

weNb8
...
EA_Cade replied to Can't get on the game at all

Hi @kjbird2012731,Sorry for the delay, can you get me a screenshot of what you're seeing please? -EA_Cade

4:30 pm, December 14, 2019 Technical Issues

nLdAc
...
EA_Cade replied to Can't connect to FUT

Hi @nikolas192,Give it a shot now please? -EA Cade View in thread

9:30 pm, June 23, 2020 Technical Issues

yXiPE
...
EA_Cade replied to Can't complete FUT Friendlies objective

Hi @MEIKLE3,That's odd, can you get us a video of this by any chance so I can get this looked at? -EA Cade

6:30 pm, April 22, 2020 Technical Issues

PrnQt
...
EA_Cade replied to Can I play with my xbox one ultimate team on PC

Hi @saintfc2003,That's correct, your team is locked to the platform it was created on. -EA Cade

4:30 pm, June 4, 2020 Technical Issues

7V1Yg
...
EA_Cade replied to CONMEBOL Libertadores and Sudamericana leagues on companion but not console

Hi @wilmotheworm,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade

5:30 pm, March 18, 2020 Technical Issues

BmSMI
...
EA_Cade replied to COMMENTARY SOUND STOPS AND GAME FREEZES

Hi @TomiMKD,That's odd indeed. What system are you playing on? -EA_Cade

9:00 pm, February 27, 2020 Technical Issues

QBxU9
...
EA_Cade replied to CHAMPIONS LEAGUE DISAPPEARED AFTER GROUP TOURNAMENT

Hi @lumastro,That's odd. And you've started a new career mode since Title Update 4? -EA_Cade

2:30 pm, January 29, 2020 Technical Issues

dnOfm
...
EA_Cade replied to CAPTCHA server error FIFA 20

Hi @valter-ruben,What system is this happening on? -EA Cade

6:30 pm, April 3, 2020 Technical Issues

Busw2
...
EA_Cade replied to Brazil national team

Hi @Tudor8772,Can you get us a picture of what you're seeing in game please? -EA_Cade

7:00 pm, March 13, 2020 Technical Issues

HDloj
...
EA_Cade replied to Been relegated without reason

Hi @gogoasa3,You've only played 8 games, I don't think you were in Division 4 mate. -EA_Cade

9:30 pm, February 20, 2020 Technical Issues

8uVvS
...
EA_Cade replied to Banned from transfer market after account got hacked

Hi @yakaka, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

4:30 pm, December 28, 2019 Technical Issues

tveIJ
...
EA_Cade replied to Ban for club name

@HannaBanana534 Once the ban expires you'll be prompted to change your club name then you'll be able to play again as normal with your current club and rewards. -EA Cade ..

10:00 pm, April 26, 2020 Technical Issues

1x4oW
...
EA_Cade replied to Always getting disconnected on pc in rivas

Hi @WackoBracelet85,Sorry for the delay. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-ba..

6:00 pm, February 11, 2020 Technical Issues

x9LnD
...
EA_Cade replied to After Title Update #8 - Cannot play game

Hi @genuiste,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

11:00 pm, December 3, 2019 Technical Issues

B2dSH
...
EA_Cade replied to Accounts banned without a reason

Hi @rhvkz,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

5:30 pm, January 11, 2020 Technical Issues

1wK7N
...
EA_Cade replied to Access denied on web app

Hi @Roberooo,Sorry for the delay, still happening? -EA_Cade

6:30 pm, November 21, 2019 Technical Issues

HQw3a
...
EA_Cade replied to Acc Deleted

Hi @ssancity,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

10:30 pm, February 14, 2020 Technical Issues

4lpTm
...
EA_Cade replied to AI offensive is not making runs

Hi @radukleo,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

3:01 am, June 2, 2020 Technical Issues

HD0wW
...
EA_Cade replied to 5th in a row squad battle disconnect

Hi @Unluckyman22,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

6:30 pm, April 21, 2020 Technical Issues

Wsrax
...
EA_Cade replied to "press start or esc to play the match" doesn't appear before match

Hi @novaranelcuore,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

2:30 pm, March 19, 2020 Technical Issues

oz3q1
...
EA_Barry replied to خسارات الاتصال

@ll_Mh_ll      At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Русский форум Português Jezy..

3:30 pm, June 8, 2020 Technical Issues

qABM0
...
EA_Barry replied to the limit of team change. fut

@adigame123g    Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, ple..

10:30 am, March 24, 2020 Technical Issues

MXKnx
...
EA_Barry replied to fifa20

@flookwarayut    If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/..

2:00 pm, April 6, 2020 Technical Issues

9emhW
...
EA_Barry replied to coin dissapear

@ArgonX    Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, please s..

11:00 am, December 24, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.