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EA_Cade replied to Fifa 20 not working after update pc on

Hi @tomo110290,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

2:03 am, November 11, 2019 Technical Issues

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EA_Cade replied to Fifa 20 not working after update pc

Hi @tomo110290,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

2:13 am, November 11, 2019 Technical Issues

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EA_Cade replied to Fifa 20 lost connection

Hi @surur187,Does this happen every time you play a game?If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's rep..

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Fifa 20 login to servers wont connect with login error on email address

Hi @Tflintham,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..

4:00 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Fifa 20 lagging online

Hi @timewaster79,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Fifa 20 drill

Hi @tipisudija,Sorry to hear it, what mode is this happening in? -EA_Cade

6:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 does not run

Hi @MMCTN,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

2:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to Fifa 20 disconnected mid game

Hi @OmageC,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

7:00 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashing when starting up (PS4)

@MickBoyNL01 Hiya. Is this happening when you get the message that you're downloading squads? -EA_Cade

6:30 pm, March 1, 2020 Technical Issues

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EA_Cade replied to Fifa 20 crashing

Hi @ronw1998,Sorry for the delay, is this still happening? -EA_Cade

8:00 pm, November 21, 2019 Technical Issues

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EA_Cade replied to Fifa 20 coins

Hi @Sonny_Ox079,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Verification Not My Email

@AU-IkerCasillas,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to Fifa 20 Glitch career mode

Hi @LOLaLOTlol,This is being investigated by the FIFA team now, apologies for the frustration. -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to Fifa 20 30 fps - two monitors

Hi @mackra7,Can you try using Direct X 12? -EA Cade

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FUT20 - Can't defend in Rivals

Hi @gelu05,Sorry for the delay, is this still happening? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to FUT online friendlies won't start

Hi @pc20021077,Can you try deleting everything in there that isn't a Career mode save and let me know if you see a difference? -EA Cade

7:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to FUT champs problems

Hi @bighoss9595,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

4:30 pm, March 7, 2020 Technical Issues

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EA_Cade replied to FUT championship lag

Hi @guyzino,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to FUT captcha not showing up

@PixieTweek Sorry for the delay, is this still happening? -EA_Cade

5:00 pm, December 11, 2019 Technical Issues

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EA_Cade replied to FUT Verified Registration Issue

Hi @kalsemarii,You can reach out to the Competitive FIFA team directly at eafifaleagueops@ea.com for assistance on this, we have no insight to this data on AHQ I'm afraid. -EA..

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to FUT Problem

Hi @WelshSliceOfLife,If your squad has reverted to a Concept squad you've most likely submitted someone in your Reserves in an SBC. As for the settings reverting, what settings exactly are you referri..

5:00 pm, December 11, 2019 Technical Issues

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EA_Cade replied to FUT Founder but Club Vanished moving to FIFA 20

Hi @KingKab20,Your FUT club only had three games played on it for FIFA 19, that's why you didn't get returning user rewards or your EST date carried over. -EA_Cade ..

8:30 pm, November 17, 2019 Technical Issues

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EA_Cade replied to FUT DRAFT

Hi @Dadacr72005,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

10:30 pm, December 20, 2019 Technical Issues

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EA_Cade replied to FUT Champions - wins not given

Hi @chocolatetruffle,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FUT 20 web app

Hi @xxBELIKEALEXxx,It looks like you're logging in on the wrong account, if you're logging in with the same information as you are here - there is nothing on this account. See the post here for more i..

10:30 pm, December 17, 2019 Technical Issues

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EA_Cade replied to FUT 20 disconnect since>2 days

Hi @dvfataleden,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? -EA Cade

3:00 pm, April 22, 2020 Technical Issues

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EA_Cade replied to FUT - Signed a player, not appeared in Squad

Hi @MCGribble2,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to FIFA20 SBC Issue

Hi @KelvinShi0327,If you completed the League SBC before the new player was available yesterday at 6 PM GMT you won't be able to pick him, this is the same across all League SBC's. ..

3:00 pm, February 20, 2020 Technical Issues

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EA_Cade replied to FIFA ultimate transfer

Hi @AlexKraven89,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to FIFA CAN YOU ANSWER!!!! CANT GET INTO ULTIMATE TEAM

Hi @matazkristjan,Give it a shot now please. -EA_Cade

5:00 pm, February 6, 2020 Technical Issues

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EA_Cade replied to FIFA 20 is not loading to play.

Hi @Arthurcadete,What's happening when you try to play? -EA_Cade

5:30 pm, March 21, 2020 Technical Issues

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EA_Cade replied to FIFA 20 freezes ingame

@Tommeke10111996 Hiya, I'm not seeing any similar reports of this a the moment. Can you get us a video of this happening by chance? -EA Cade

12:00 pm, April 5, 2020 Technical Issues

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EA_Cade replied to FIFA 20 doesn't go FullScreen // Borderless Windowed mode stutters

Hi @obzenmc,That's odd, have you tried a clean boot http://bit.ly/Clean_Boot to see if the game launches in full screen after? -EA Cade

9:30 am, April 6, 2020 Technical Issues

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EA_Cade replied to FIFA 20 crashes on checking connection screen in PC

Hi @anonymous_ash,Gotcha, and you've tried repairing the game by right clicking it in the Origin library and selecting the Repair option already? Can you try these steps please and let me know if they..

10:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 ULTIMATE TEAM CANNOT SIGN IN

Hi @smoggiewolf,Give it a shot now. -EA_Cade View in thread

3:00 pm, February 12, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Screen Flickering

Hi @Eminent_1999,Odd, have you tried the steps in this thread? https://answers.ea.com/t5/Technical-Issues/Fifa-20-PC-SCreen-flickering/td-p/8442908 -EA Cade

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC-buttons configuration issue and sound dissapearing

Hi @cyclone885,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear Have you tried repairing the game by right clicking it in the Origin libr..

6:30 pm, March 7, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC, online rivals lag

@cutepoison7 Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

5:00 pm, February 6, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC FUT - Online players not moving

Hi @ALee1410,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

8:30 pm, April 18, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Low Detailed Quality.

@ItsMe_Mamareza I'm not seeing any issues with the quality in your picture, perhaps you could get me a video? -EA Cade

5:30 pm, April 15, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Companion App - can't login, verification code never arrives

Hi @scottyb13587,I do apologize that we missed you when you made your original post! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for..

12:00 am, December 10, 2019 Technical Issues

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EA_Cade replied to FIFA 20 BRIGHTNESS AND CONTROLLS BUG

Hi @xEw0k3d,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

9:30 pm, January 23, 2020 Technical Issues

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EA_Cade replied to FIFA 20 - Gold Pack DLC PS4

Hi @mubs123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:00 pm, March 24, 2020 Technical Issues

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EA_Cade replied to Every mode except UT broken

Hi @TheLegendarii_8,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then le..

4:00 pm, April 22, 2020 Technical Issues

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EA_Cade replied to Ea server pulling through an incorrect email address?

Hi @Irishliamo,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

10:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Ea cant process my result and other connection issues

Hi @mattgodding26,Sorry to hear it what system are you playing on? -EA_Cade

8:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to EMERGENCY HELP

Hi @cankocayasss,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

3:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to EA Service Network Problem

Hi @HZS8,Are you getting an error message of any kind? Can you post it here? -EA_Cade

5:00 pm, March 24, 2020 Technical Issues

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EA_Cade replied to Duplicate Email Bug

Hi @oacbrazil,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

8:30 pm, June 20, 2020 Technical Issues

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EA_Cade replied to Disconnections FUT 20

Hi @sc0rcher_108,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

10:00 pm, April 9, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.