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King_Cantona77 replied to EA_Andy? on November 6, 2019 12:20PM
This needs addressed by EA ASAP. Burying their heads in the sand isn't going to help matters. It's only going to **** more people off and result in less sales next year. Be honest and upfront with yo..
12:30 pm, November 6, 2019 Ultimate Team General Discussion
KingBeetleJuic replied to "your squad file does not match that of your opponent"
Hey man thanks a lot for the reply, Ive tried deleting the online files and then went back into ultimate team but Im still getting the same information. Ive talked to ea help but this is all ive gotte..
2:30 am, January 11, 2020 Technical Issues
JoshRobertsonnn9 replied to Can’t log into companion
@EA_Cade It says the file is too large is there an email address I can send it too?
10:30 pm, May 1, 2020 Technical Issues
Johnleahy replied to Chat
Thank you but going on that page is so unhelpful I have sent message via tweeter hopefully will get sorted. Do you know how to change the email as my email address is incorrect and don’t no ho..
10:30 am, April 23, 2020 Technical Issues
IxToMxI replied to Speed lag? Anyone else on November 10, 2019 3:31AM
Canadian wrote: » I don't know if you've tried it yet or not but what is your console set too a static IP address or a dynamic IP I've changed mine to a dynamic one and I've noticed a definitive imp..
4:00 am, November 10, 2019 Ultimate Team General Discussion
HiddenMatrix77 replied to an error occurred downloading the fut squad update. please try again
@EA_Cade i've tried deleting everything in my profile delete option in fifa menu's, i'm just struggling to get it to start fifa up as if I were playing it for the first time, because i'm not gett..
6:30 pm, June 3, 2020 Technical Issues
Hassanwardheere replied to Your match is currently under review
Hello i have a proplem my accont it cuts when i am playin it says your match result under review what caused my account eafifa20 [edit: email address removed] for the last two weeks ..
3:30 am, March 21, 2020 Technical Issues
Guiseley13 replied to Career mode Stamina (FIFA 20)
No. I've always played a stand-off defensive tactic, letting the opponent come to me, and jockeying using indivudual players. That explanation would also fail to address why my Career Pro is also exha..
7:30 pm, November 26, 2019 Technical Issues
Gavingrieves1 replied to EA read this you need to do something about the input lag, it`s ruining the game
Yep its totally unplayable and criminal.I have been onto ea so many times.waste of timeThe passing the touches all scruffy and scrappy.Opponent has fluent movement ,runners everywherePlayers with 79 p..
6:30 pm, December 7, 2019 Technical Issues
GafferMichael replied to Online play - Required privilege issue
@EA_Cade wrote:Hi @GafferMichael,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear..
7:30 am, April 17, 2020 Technical Issues
Fifaistrash20 replied to Speed lag? Anyone else on November 10, 2019 2:46AM
Canadian wrote: » I don't know if you've tried it yet or not but what is your console set too a static IP address or a dynamic IP I've changed mine to a dynamic one and I've noticed a definitive imp..
3:00 am, November 10, 2019 Ultimate Team General Discussion
FapaJapla replied to Cannot launch fifa 20 ultimate team please help
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worstspeedport-entry-2i.ote.gr 192.168.1.1 1 1ms 1ms 0% 3 / 3 1ms / 1msbbras-llu-kln-01L500.forthnet.gr 213.16.246.23 2 15ms 15ms ..
10:00 pm, February 15, 2020 Technical Issues
Efun116 replied to Online Draft unplayable on PC
Seems like a response that they're using to divert attention away as though they don't want to address it. I have once again been given a loss in the final as my opponent quits straight away.
11:30 pm, May 31, 2020 Technical Issues
EdManLee replied to FIFA 20 - SPEEDUP LAG , I HAVE TRIED EVERYTHING EA HAVE TOLD ME BUT STILL LAGS!!
@FlukeyLuk3y I think it was last FIFA that they only addressed this about 10mths into the game. If you're using a wired connection, ports forwarded for console and game, and little network traffic, th..
4:00 pm, April 5, 2020 Technical Issues
E_Gordon4 replied to Fut 20 in game error
@EA_Cade I don't think any of the help on those pages makes a difference. The majority of issues on this site are related to your servers kicking players out mid game. I have never had an issue like t..
12:30 am, November 16, 2019 Technical Issues
EGordon4 replied to Squad battles server disconnects on November 6, 2019 5:37PM
This is rampant in Rivals, especially with the mobile hotspot glitch people cheat by using. It counts as a loss! I was 6-2 up the other day, 80th min, the guy paused it, it lagged then ea servers loss..
6:00 pm, November 6, 2019 Ultimate Team General Discussion
EBoomars01 replied to Squad Battles Difficulity
@Alcuardos It's not only a problem on squad battles. I've noticed the same thing on division rivals and fut champs. Of course squad battles is a bit of a weirder situation because of the same exact di..
8:30 pm, December 22, 2019 Technical Issues
EA_Lanna replied to Hacked
Hi @SoccerBoyzz_805, Let's make sure your security steps are updated. Follow these steps below: Update your EA login information and add some security measures to your ..
6:00 pm, March 29, 2020 Technical Issues
EA_Lanna replied to EA Please help - My FUT account was hacked
Hi @alettonick, If you're missing content, this will need to be reported to our support agents. Please reopen your case and share with the agents what content your missing. &nb..
5:30 pm, April 20, 2020 Technical Issues
EA_Darko replied to wrong email address
Hey @itszxlaura if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://he..
1:00 pm, April 16, 2020 Technical Issues
EA_Darko replied to Wrong email address on verification screen Fifa 20
Hey @melissasargent if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https..
9:30 pm, December 21, 2019 Technical Issues
EA_Cade replied to trade ban
Hi @RadhaKrishna108,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to the connection to your opponent has been lost fifa 20 online friendlies
Hi @zSeeN9,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to y..
7:30 pm, June 4, 2020 Technical Issues
EA_Cade replied to suspicious email
Hi @Seishin101,If the email came from either an @EA.com or e.EA.com address, it's from us. Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist ..
4:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to retrieve account information
Hi @NoMercy-0881, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
7:00 pm, January 9, 2020 Technical Issues
EA_Cade replied to really wonder .. who has built this system ? Origin Account Problem!!!!!
Hi @bysayk0,The only way to recover an account to which you don't have access to the email address of is detailed below. Again, these are the only steps you can currently take to recover an account. 1..
7:00 pm, June 11, 2020 Technical Issues
EA_Cade replied to not possible to connect to ea servers with wired connection
Hi @klikklakpPOW,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let m..
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to new
@Trefke69 Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
5:00 pm, January 11, 2020 Technical Issues
EA_Cade replied to i have falesly banned after a week no answer
Hi @Afshin_Mutd,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
10:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to i can't access my origin fifa20
Hi @merdo89,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to help me. my transfermarket
Hi @jc5620,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..
2:00 pm, March 12, 2020 Technical Issues
EA_Cade replied to fifa 20 fut crashing on start up
Hi @shaundoug,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..
6:30 pm, February 28, 2020 Technical Issues
EA_Cade replied to fifa 20 audio
Hi @Unkn0wabl3,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..
6:00 pm, November 15, 2019 Technical Issues
EA_Cade replied to fifa 20 Transfer market ban
Hi @thejokarq832, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
7:30 pm, March 18, 2020 Technical Issues
EA_Cade replied to challenge
Hi @culesfan This was addressed by the FIFA team over here: -EA_Cade
9:30 pm, January 23, 2020 Technical Issues
EA_Cade replied to can’t connect to ultimate team
Hi @dripogypo,Keep an eye on your registered Email address for further communication on this. There is nothing further the Twitter team can do for you at this time. -EA Cade ..
3:30 am, June 25, 2020 Technical Issues
EA_Cade replied to can't connect ultimate team whit banned msg
Hi @fifaplayere16,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to banned for no reason
Hi @xxFlyingSheepxx,The team at http://bit.ly/ContactAccountDisputes are the only ones who can have this issue addressed.We cannot assist with a banned account over AHQ. ..
2:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to ban problem
Hi @Bombsshell,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
10:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to apparent latency issue on xbox one x
Hi @Lancifer-PsyChiC,Thanks, looks like your trouble is starting on Hop 8 - Your ping shoots from 18ms to 154ms when you hit the telstraglobal.net connection and never improve. If you share these resu..
7:00 pm, February 16, 2020 Technical Issues
EA_Cade replied to a "Coin Distribution Ban" That isn't valid, and not resolved for 6 weeks.
Hi @SmoothTheOneXbox,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.No one via the call centers, chat or email can assist with a banned account, only the T..
7:00 pm, February 25, 2020 Technical Issues
EA_Cade replied to Won’t allow me to play online and email address is not one I even recognise.
Hi @Shaggers9,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Why did I get banned from the transfer market?
Hi @markmira14,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to Why am I being blocked by the trading market
Hi @jdmzhino,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..
5:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to We Could Not Complete Your Origin Order
Hi @FKNHellaldo,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
4:00 pm, May 2, 2020 Technical Issues
EA_Cade replied to Waiting an answer from EA help!
Hi @mopado,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade
6:00 pm, February 13, 2020 Technical Issues
EA_Cade replied to Waited for ages
Hi @Tasselass, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
8:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to Unable to connect to EA servers FIFA 20 Xbox One
Hi @Ricaa31,When you connect on a Hot Spot were you able to actually play a game? If so, that would clear any account issue and allow you to go back to your normal means of connecting. You can also tr..
4:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Unable to connect to EA servers
Hi @VerruckterHund,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..
2:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Transfermark ban
Hi @Beyko25,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
6:00 pm, November 15, 2019 Technical Issues
