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Ndrx21 replied to Banned account
“Hello,We received your latest message regarding the action taken on your account. We have performed all investigations possible on this issue and will not reverse the decision.Please do not expect ..
8:30 pm, March 10, 2020 Technical Issues
Moskolonel replied to My account is been hacked and I can’t access my ea account. I can’t play my onli
Hi @Babu202020 If you think your account was hacked we can't make really something on this community forum. Take a look on this link:https://help.ea.com/en/help/account/i-think-so..
6:00 pm, March 29, 2020 Technical Issues
Moskolonel replied to I've been scammed
Hi @StanDeMan8864 You do never give your personal info on internet or on a game plateform. You are not really hack because you have give your account access. You can find info abo..
2:30 pm, December 27, 2019 Technical Issues
Mikimuster3 replied to Delete fut account
@bigGucciso5a300 I am sorry to see you go, but you can come back at any time! You need to contact an EA Game Advisor to delete your account. Notice that all your games (the games which you bought..
7:00 am, March 20, 2020 Technical Issues
MichaelFielding replied to EA account Invalid
I got the exact same message. I logged into my emails and found that someone had tried to access my account.. so my account has been locked. Maybe check your email too
8:00 am, April 28, 2020 Technical Issues
MichaelDK replied to someone entered my account and sold my players
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ. if you want to do a Report. on the..
8:00 pm, April 20, 2020 Technical Issues
MichaelDK replied to SOMEONE PLEASE HELP ME!!
Please contact an, EA Advisor, as they can check what is going on with your account,Unfortunately we won't be able to help with, account issues from Answers HQ.Contact support, for account problems.ht..
2:00 pm, June 8, 2020 Technical Issues
MichaelDK replied to My EA-Account got hacked and now al my players from my fut club are gone.
we can not help you with.account problems on the forumsif you want to do a Report. on the person who did this.https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/If you..
12:00 pm, March 25, 2020 Technical Issues
MichaelDK replied to If I delete an ea account will I lose my fut
It isn't possible, to do the unlink part yourself.only support can do that. here you can get all the info,https://help.ea.com/en-us/help/account/linking-your-origin-account-with-your-ps..
12:00 pm, June 23, 2020 Technical Issues
MichaelDK replied to HackedAccount and banned
we can not help you with.account problems on the forums if you want to do a Report. on the person who did this.https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-h..
9:30 am, March 24, 2020 Technical Issues
MichaelDK replied to Hacked account
we can not help you with.account problems on the forumsif you want to do a Report. on the person who did this.https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/If you..
10:00 am, March 24, 2020 Technical Issues
MichaelDK replied to Ea account
Please contact an, EA Advisor,Unfortunately we won't be able to help with, account issues from Answers HQ.Contact support, for account problems.https://help.ea.com/en/or if you are on Twitter.https://..
11:30 am, June 12, 2020 Technical Issues
MichaelDK replied to Account Compromised
we can not help you with.account problems on the forums if you want to do a Report. on the person who did this.https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/..
10:00 am, March 24, 2020 Technical Issues
Maphia11 replied to FUT 20 account reset
as of now...there's no solution for it...i had the same issue here...the only solution is wait for fifa21...or create another psn account...
5:30 pm, January 20, 2020 Technical Issues
MadRedPirahna replied to Wrong email
To change email please follow this steps: Go to commerce.microsoft.com.Login to Your account.Click on Profile.Click on Edit Profile.Change Email Address.Confirm Email Address change.Regardss..
11:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Wrong Division Rival Rewards
Hello. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact..
12:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Weekend League Not Working
Hello @ljcw1201 You can contact support with this problem: https://help.ea.com/en/help/faq/contact-ea-help/ Click Contact Us.You can also click Contact..
3:30 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Unable to Login with my son's account
Hey @TwinsBroJedi When setting up a child account, you will get the following message: While you can use Origin to launch and play your favorite games, please note that this limited access a..
2:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Help me
Hello @BifocalScroll37 If you get hacked the first thing in my opinion you should do is to reset your secret question on that original account. Hopefully you can do so. If ..
1:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Fifa points
Hello You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact ..
10:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Division rivals rewards mistake
Hello Guys. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Co..
12:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Charged for pack pack without opening
Hello. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact..
1:30 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Can't get into ultimate team
Hey @deandjdean Sorry to hear about that. On what platform is this on?If you can log in on other accounts, this indicates a problem with your account. In this case, it's best to contact EA Game A..
7:30 pm, June 29, 2020 Technical Issues
MadRedPirahna replied to Banned from transfer market after account got hacked
Hello @yakaka ! If you want contact with EA support you nedd to follow the steps in this link: https://help.ea.com/en/help/faq/contact-ea-help/ Spoiler (Highlight to rea..
5:30 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Account hacked and cleared
While Answer HQ is only a peer to peer help site, and not the official EA Customer Service site, and we cannot actually alter anything, we can give you advice on what to do if a user has issues like y..
7:30 pm, June 21, 2020 Technical Issues
MBEmbles replied to Not my log in email
I don’t need to recover the account. I don’t require access to it. I don’t have any details about it, like games purchased or date of birth etc. I just want to be able to log into Fifa using MY ..
4:30 pm, April 8, 2020 Technical Issues
Lucyboy replied to FUT 20 Your account doesn't have a fut club
If i bought FIFA 18 and skipped FIFA 19 this means that i can't have access to the FIFA 20 web app? Because it says i do not have a FUT club associated with the account.
10:00 pm, November 14, 2019 Technical Issues
Klak1nn replied to Account hacked, 10 million coin team gone, Slow response time on Origin
HI there, Yes got an e-mail regarding unusual account activity. telling me about an attempt to log on to my account. I can message you the e-mail address used if you want.
6:00 pm, April 17, 2020 Technical Issues
JakeTHFCx replied to Cant find opponents on rivals on fifa 20 ea access trial
Same issue here guys. Mine is based on an issue with having more than one PSN ID attached to my EA account. See here and add your reply: https://answers.ea.com/t5/Technical-Issues/PS4-Person..
10:00 pm, January 25, 2020 Technical Issues
Invoker77 replied to Wrongly Suspended my FIFA 20 account for 7 days.
@EA_Darko Hey, Thanks for noticing my post.I have already contacted the team. My question here was this whole process take 5 days(max) and these 5 days fall in most critical time frame of Fifa(we..
4:00 pm, December 12, 2019 Technical Issues
Invoker77 replied to My tranfer market has been banned for over a week and no response
Same here. But my entire account is blocked. Their cheat detecting scripts are as broken as their game. My account is wrongly suspended for 7 days. Its been 5 days already after making a case for this..
10:30 am, December 14, 2019 Technical Issues
IcemanDave90 replied to 8 Days later and still havent got my players back
@zRensen17 Same here. My players were deleted or sold on low prices to the hacker i assume. I've also lost almost all my coins etc from my account. It happened on 28th october. Today I ..
3:00 pm, November 17, 2019 Technical Issues
HatBoiLee replied to Game Information
@barrett316 I would say to look at the pitch notes, as they provide some detail into some of the in game algorithms. On a consumer level1. it's all in the programming. There have been countless times ..
2:00 am, April 24, 2020 Technical Issues
FernandoTorreseo replied to I cant connect to ea survers
the same for me but it says invalid account.
4:00 pm, April 16, 2020 Technical Issues
Fab replied to All people do is moan on November 5, 2019 9:22PM
Lfc23 wrote: » This is for you moaners screenshot then read as i will take it down in a couple of minutes before I get banned Hi, Thank you for buying - this method will show you how to get 12,000..
9:30 pm, November 5, 2019 Ultimate Team General Discussion
EA_Lanna replied to EA Please help - My FUT account was hacked
Hi @alettonick, If you're missing content, this will need to be reported to our support agents. Please reopen your case and share with the agents what content your missing. &nb..
5:30 pm, April 20, 2020 Technical Issues
EA_Joz replied to My FUT 20 companion app isnt working help
Hello, @zatooone1 It sounds like you might be logging in with the wrong EA account. My advise would be to contact our EA help live support so we can further look into this for you. 🤗..
2:30 am, April 22, 2020 Technical Issues
EA_Darko replied to PSN account eligibility
Hey @prince_shane12 have you ensured that your PS+ is up to date and that you have no restrictions on your account. Are you seeing an issue with all aspects of the game or just certai..
4:00 pm, April 27, 2020 Technical Issues
EA_Cade replied to weekend league robbed my points but didnt let me in
Hi @mars10x,Your transcript was removed as it contained account security information. Your account redeemed access to the Weekend League that began on December 6th and played 2 games, you have not red..
5:30 pm, December 14, 2019 Technical Issues
EA_Cade replied to too many computers have accessed this accounts version of displayname fifa 2020
Hi @adigame123g,That would indicate that you've logged in from several devices in the last 24 hours. You'll need to wait 24 hours to continue using that account. -EA Cade ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to really wonder .. who has built this system ? Origin Account Problem!!!!!
Hi @bysayk0,The only way to recover an account to which you don't have access to the email address of is detailed below. Again, these are the only steps you can currently take to recover an account. 1..
7:00 pm, June 11, 2020 Technical Issues
EA_Cade replied to We can't play friendly matches together
Hey all, this is usually a privacy setting blocking you. Make sure your account is set up on your console or PC correctly and that you aren't using a child/underage account. ..
8:00 am, December 19, 2019 Technical Issues
EA_Cade replied to There was
Hi @phibzxbox,Sorry for the delay, that sounds like something triggered a form of bot detection with your account. Is this still happening? -EA_Cade
8:00 pm, November 20, 2019 Technical Issues
EA_Cade replied to Suspended over FUT team name
Hi @magalhaes98,When your account is unbanned you'll have a randomly generated club name assigned to your account. -EA Cade
10:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Nintendo switch , fifa20
Hi @jamiezachcal,That usually indicates an underage Nintendo account is linked up with the Origin account. You would need to create an account that's of age to connect online. ..
4:00 pm, January 16, 2020 Technical Issues
EA_Cade replied to Need help seperating xbox account from ea account.
Hi @jondeg1519,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
3:00 pm, January 17, 2020 Technical Issues
EA_Cade replied to Need help
Hi @Dostanic88,I'm not showing any issues on your account. Is this the account that can't log in? -EA Cade
6:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to My ultimate team just disappeared
Hi @Furcii,Your FUT club isn't missing, it's still on the old PSN ID. FUT content is tied to the PSN ID it was earned on, not the Origin account. -EA Cade
2:30 pm, April 30, 2020 Technical Issues
EA_Cade replied to Missing my clubs pro player
Hi @aminexDD5,If you recreate the Pro you should maintain the same rating as before as long as you're on the same account. -EA_Cade
5:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Items stuck on transfer list
Hi @m4rc1nh094,This should resolve itself automatically within 24 hours, if it hasn't by tomorrow AM please give us a shout at http://bit.ly/EA_Contact_Us so we can take a look at your account. ..
10:00 pm, February 1, 2020 Technical Issues
