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EA_Darko replied to FIFA 20 CRASHES WHEN GOING INTO ONLINE GAME
Hey @santibolt17 it would appear that the issue is with your controller so the best thing to do is to contact the support for the controller to see what they can recommend as we are not able..
1:00 pm, March 20, 2020 Technical Issues
EA_Darko replied to FIFA 20 - PS4 - Error CE-36244-9 - Unable to download game
Hey @MyterioMaestro this is a PS4 error and not an EA one.Sony recommends that you try the following steps when this issue arises: https://www.playstation.com/en-ie/get-help/help-librar..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to FIFA 20 - Banned From Online
Hey @Blackarat if you have a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/e..
4:30 pm, January 22, 2020 Technical Issues
EA_Darko replied to FIFA 20 (X Box One) - Game keeps freezing following a recent update
Hey, sorry to see that you are having issues @BurboBoys. In a situation such as this, the first thing to do is ensure that your console and game are fully up to date. If that makes no di..
2:30 pm, February 27, 2020 Technical Issues
EA_Darko replied to EA Live Chat not working
Hey @sge_modeste27 you can contact our live support at help.ea.com. To speak with a chat adviser: Click on your product Origin Then select 'PC Manage my Account' Can't log ..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to DualShock 4 Support on PC
Hey @playsuncharted I am not aware of any plans for it but will pass your feedback on to the team.Darko
5:00 pm, April 29, 2020 Technical Issues
EA_Darko replied to Division Rivals Issue
Hey @Dardar5556 can I ask on what platform this is happening and do you see an error when the issue occurs? Does the game freeze and crash to the main menu or desktop? The more..
8:30 am, April 1, 2020 Technical Issues
EA_Darko replied to Disconnecting at beginning of rivals/fut champs matches
It sounds like you may be having issues with your connection @soccerkings98. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
3:00 pm, November 29, 2019 Technical Issues
EA_Darko replied to Disconnected just before the end of EVERY game
Hey @azoz11A11 and @CreedxX22 . I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Disconnected In Weekend League
Hey @Joby293 just so you are aware, AHQ is a global community focused on players helping players. If you require direct assistance from a member of the EA live support team then yo..
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Disconnect at the start of the game
Hey @Stepov2211 from your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https:/..
10:30 pm, April 12, 2020 Technical Issues
EA_Darko replied to Did not received my champions weekend rewards
Great to hear that you figured out the issue @peachman2298 and thanks for letting us know. Darko
2:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to Companion app transfer ban
Hey @Baapstra if you have a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea...
2:30 pm, December 10, 2019 Technical Issues
EA_Darko replied to Coins
Hey @olikucharski having a friend send you coins is a breach of the FIFA 20 Terms that you agreed to when first launching the game. To appeal your sanction you will need t..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Club Ranking
Hey @Vibe_Psyko-_- can I ask with which game it is that you are seeing the issue? Darko
11:30 am, January 15, 2020 Technical Issues
EA_Darko replied to Changing PSN ID Online, FIFA 20 will work properly?
Hey @DEMY_KSA and @Majkel_T_14 you should not run into any issues that I am aware of in FIFA by updating your Gamertag name. Darko
6:30 pm, April 21, 2020 Technical Issues
EA_Darko replied to Changing EA accounts
You will need to speak to our Terms of Service team @zoomballs. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Cannot access to my email account
Hey @cksamuel if you are unable to access the account then I would suggest taking a couple of minutes to read this help article and then fill in the account recovery form: https://help...
12:30 pm, January 18, 2020 Technical Issues
EA_Darko replied to Can't log into Fut
Hey @osama10122001 it looks like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-u..
4:00 pm, April 28, 2020 Technical Issues
EA_Darko replied to COINS PLAYERS AND CONSUMABLES MISSING FROM FUT ACCOUNT
Hey @ariskhd for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live support at&..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to CAN NOT START FIFA 20 BECAUSE OF DIRECXT 11 PROBLEM???
I saw this happen with GTAV @meodien0407 and there was something of a workaround which you can try on FIFA. Go to My Documents and find your FIFA 18 folder, open settings.xml ..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to Bought a player and he disappeared as the coins
Hey @marquesone11 for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live suppor..
7:30 am, June 26, 2020 Technical Issues
EA_Darko replied to Banned from the Tranfer Market
Hey @oliver2569 any TOS related issues need to be directed to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/..
5:00 pm, January 19, 2020 Technical Issues
EA_Darko replied to Banned for no reason
You will need to speak to our Terms of Service team in relation to any TOS issue @JoshWilson77. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/accoun..
12:30 pm, April 3, 2020 Technical Issues
EA_Darko replied to Banned by fault
Hey @whiteshadow53200 you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/informa..
4:30 pm, January 13, 2020 Technical Issues
EA_Darko replied to Banned account for mass bidding
Hey @BraedenVaile, please do not create multiple threads to discuss the same topic. Darko
5:00 pm, January 20, 2020 Technical Issues
EA_Darko replied to Banned Transfer
You will need to speak to our Terms of Service team in relation to any ban @robinkoalbani. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..
5:00 pm, January 28, 2020 Technical Issues
EA_Darko replied to Awfull button delay
If you are playing on a modern TV @YDRGBD you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any number of b..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Again FIFA !! Ultimate team
It sounds like you may be having issues with your connection @rallyinghardOK. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/h..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Account Disabled
Hey @brandon01745 for issues with an account you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live s..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to Account
Hey @RosolakFLC you can link multiple Xbox accounts to your Origin account but we would advise that you have a separate EA account for each Xbox Gamertag in case you should run into issues. ..
4:30 pm, November 28, 2019 Technical Issues
EA_Darko replied to 500 Games - Transfer market locked
Hey @oR1337xX and @Haitianuno to open the transfer market you will need to keep playing and exploring all aspects of FUT. It is not possible for anyone to open the transfer market ..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to *SL_MoreThanOneDevicePopup
Hey @Agnemyr91 are you playing on PS4 by any chance? If so can you go ahead and remove your PSN Gamertag from the console and then re-add it again and try launching the game to see if..
4:30 pm, December 24, 2019 Technical Issues
EA_Dante replied to Game Disconnecting at End of Match
Hey folks, This issue is now resolved. Thank you all for sticking with us while we worked on getting things back to normal. Source: https://twitter.com/EAFIFADirect/status/1..
1:00 pm, March 13, 2020 Technical Issues
EA_Charlie replied to [PC] game crashes when lauching FIFA 20
Moved from French forums. * Je ne réponds pas aux messages privés *Answer HQ est avant tout un forum dédié à l'entraide entre joueurs.Vous avez trouvé la solution ..
10:00 am, January 30, 2020 Technical Issues
EA_Cath replied to Won a draft match 5/0 then while going back to menu, game says i disconnected
Hi @CBCB_dRk,I have moved your post from the French board to the English one so you can get a response. Si un membre vous a aidé, n'hésitez pas à lui donner de l'expérienc..
6:00 pm, April 21, 2020 Technical Issues
EA_Cade replied to 充值未到账
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I will ..
2:30 pm, February 1, 2020 Technical Issues
EA_Cade replied to لياقه
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I will ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to الرد للضروره لحل مشكله
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I..
8:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to استرجاع نقاط فيفا 20 ستور امريكي
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I..
3:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to İ sell a player but i cant rechieve my coins, what should i do?
Hi @kayanpatates,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to xp after play squad battles not adding to season progress....ps4
Hi @iaMGingerfindsun,This year you only gain XP from completing objectives, not from playing matches. -EA Cade
3:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to xbox one controller not working on fifa 20
Hi @haiiiiiiikal,You should be able to play without issue on PC without x360ce. Have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? ..
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to why fifa is quitting suddenly while playing
Hi @vadakumba,Can you give any further information? Is this happening after you score from a cross for instance? -EA Cade
6:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to why am i not able to find any opponent on Fut Champions weekend league
Hi @sebascalde,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to what can we do to take the pack from twitch?
Hi @nikospiazas,Instructions for claiming the pack can be found here: https://twitch.amazon.com/prime/loot/fifa20 -EA Cade
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to weekend league win not counted
Hi @taxx1017,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to weekend league robbed my points but didnt let me in
Hi @mars10x,Your transcript was removed as it contained account security information. Your account redeemed access to the Weekend League that began on December 6th and played 2 games, you have not red..
5:30 pm, December 14, 2019 Technical Issues
EA_Cade replied to we are sorry but there has been an error connecting to fifa 20 ultimate team
Hi @calvinli9461,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to was up 2-0 on fut champs didn't get win after disconnect
Hi @jovitheman,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
4:00 pm, December 28, 2019 Technical Issues
