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EA_Darko replied to Game wont connect to EA servers ..
Hey @miiikehendoe if you no longer have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help...
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to Game keeps going to windowed mode
Hey @marcursT if the game is being forced into windo mode when you are not alt-tabbing or setting the game as such then this can point to a conflict with another program. It's no harm trying..
2:30 pm, April 21, 2020 Technical Issues
EA_Darko replied to Game froze after winning a weekend league game and I was given the loss
It sounds like you may be having issues with your connection @conor157. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/he..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Game disconnecting
It sounds like you may be having issues with your connection @shwayneybaby. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/elp..
5:00 pm, January 14, 2020 Technical Issues
EA_Darko replied to Game closes after match
Hey @ic0nicttv let's grab a DxDiag so that I can take a look at your system for any issues: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/ The more info we have..
2:30 pm, February 20, 2020 Technical Issues
EA_Darko replied to Fut champs
Hey @XxEnea21xX if the game is stuck then you will need to force close the game. If you let us know on what platform you are having the issue then I can share some troubleshooting steps with..
11:30 am, June 2, 2020 Technical Issues
EA_Darko replied to Fut champions
Hey @Rahmanesy1 you can find all the info related to FUT Champions rewards in this help article: https://www.ea.com/en-gb/games/fifa/news/fifa-19-fut-champions-rewards Darko
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to Fut champion connection lost when winning at 80 min
Hey @ammarbenyammi for your connection issues I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to Fut Champs Win Not Counting
Hey @dannycollier3 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com..
6:30 pm, November 15, 2019 Technical Issues
EA_Darko replied to Fut Champions
It sounds like you may be having issues with your connection @fin0708. I would suggest taking a look at our Connection troubleshooting steps which you can find here:https://help.ea.com/en-us/help..
3:30 pm, April 19, 2020 Technical Issues
EA_Darko replied to Fut 20 Point with PS Plus
Hey @MotassemJa the PS+ offer is being run by Sony and EA does not have anything to do with it. I know in the past the points have not been added for a number of weeks though if you h..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Frequently getting kicked out of matches in fut 20
Hey @carbolightjr and @Alibrime from your posts it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps ..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Freeze on “Connecting to eas server” tl
Hey @guisantos200213 can you take a couple of minutes to try the following steps: Restart your console: Turn off your console and then turn it back on. Make sure your game software i..
1:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to Forced to watch lag replays after div rivals match
That's an odd one @nikhilp96 and not one that I have seen myself. Can I ask, on what platform are you seeing this issue and are you seeing any issues in other modes? Darko
8:30 am, February 10, 2020 Technical Issues
EA_Darko replied to Fifa20 speed
Hey @bigsanny80 if you are playing on a modern TV you need to ensure that all post-processing features are disabled and that you are playing on game mode. Modern TVs have any num..
5:00 pm, December 20, 2019 Technical Issues
EA_Darko replied to Fifa20 companion causing connection problems on ps4
For issues with connection @Willis5555555555 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-trou..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to Fifa20
Hey @teresa1kan if you are still seeing this issue would you mind going ahead and screenshotting it for me? Darko
2:00 pm, December 12, 2019 Technical Issues
EA_Darko replied to Fifa point I bought 2days ago has not shown up till now, what's the solution
Hey @emmyanthony_ps if you are missing items you purchase then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. &..
5:00 pm, February 6, 2020 Technical Issues
EA_Darko replied to Fifa Crashing on FUT - PS4
Hey @Mrbrad1986 this is a PS4 error advising you of corrupt data. The best thing to do is to reinstall the game. Darko
1:00 pm, April 16, 2020 Technical Issues
EA_Darko replied to Fifa 20 why are you locking my friends accounts!
Hey @churtydaysrq if your friend is not getting verification codes then they will need to speak with one of our phone or chat support advisers who will be able to advise you furthe..
3:00 pm, January 23, 2020 Technical Issues
EA_Darko replied to Fifa 20 setup error
Hey @Tibre19 can I ask on what platform you are seeing this and is it possible to share the error message that you are seeing? The more info we have the better we can help. Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Fifa 20 servers that are the nearest to Toronto?
Hey @R0ss0ner01899 can I ask in which modes are you seeing issues? I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/e..
4:30 pm, December 19, 2019 Technical Issues
EA_Darko replied to Fifa 20 servers list and location
Hey @ASalar10 the best thing to do is take a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'l..
1:00 pm, January 5, 2020 Technical Issues
EA_Darko replied to Fifa 20 online not working!!!
Sorry to see that you are having issues @Reep0ManPL. Do you have multiple EA Accounts by any chance as it could be a case that you are logged into a secondary account that is not linked to..
10:00 am, November 11, 2019 Technical Issues
EA_Darko replied to Fifa 20 online lag
It would appear that you are having connection issues @chicken spik and as such, I would suggest looking at the Connection troubleshooting steps which you can find here: https://help.ea.com/en-us..
1:30 pm, January 15, 2020 Technical Issues
EA_Darko replied to Fifa 20 online - lag on Seasons but not Pro Clubs
It sounds like you may be having issues with your connection @tykesgroove. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us..
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Fifa 20 lost connection every game
Hey @Peaky_ShadowI would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll take y..
5:00 pm, December 11, 2019 Technical Issues
EA_Darko replied to Fifa 20 disconnects!
Sorry to hear that you are having issues @youngsushi9966. Can you share the full error message that you are seeing? Darko
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Fifa 20 crashing unexpectedly
Hey @GopnikPride are you seeing an error message of any kind when the crash occurs? Let's start by grabbing a DxDiag and take it from there: https://help.ea.com/en/help/pc/how-to..
3:00 pm, December 24, 2019 Technical Issues
EA_Darko replied to Fifa 20 alt tab
Hey @CalvinXD18 are you running any software on your PC which would take the focus away from FIFA? When the issue occurs are you seeing, for example, any notifications? Darko
5:30 pm, November 18, 2019 Technical Issues
EA_Darko replied to Fifa 20 Online Poor
Hey @AndyBiel from your post I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ &n..
2:30 pm, January 24, 2020 Technical Issues
EA_Darko replied to Fifa 20 No Commentary
That's an odd one @Joelooo_A. Can you check your TV, console/PC settings and you in-game audio options to ensure that your options reflect your audio set up? For example, if you have stere..
2:30 pm, November 14, 2019 Technical Issues
EA_Darko replied to Fifa 20 Gameplay too slow
Hey @Lszsailo if you are having connection issues then I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Fifa 20 Fut Champions Win did not count!
It sounds like you may be having issues with your connection @kenju. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/c..
8:00 pm, November 30, 2019 Technical Issues
EA_Darko replied to Fifa 20 Draft not finding any opponents
Hey @sharyaar4 it could be a connection issue that you are seeing. As such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us..
6:00 am, November 20, 2019 Technical Issues
EA_Darko replied to Fifa 20 - cant connect with friend online
Hey @Michuuu0704 I would suggest that both yourself and your friend take a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
8:00 pm, April 10, 2020 Technical Issues
EA_Darko replied to Failed EA server connection
Hey @Cherichi18 that it works with your phone set as a hotspot but not your home network points to a network or ISP issue. I would suggest taking a look at our Connection troubleshoot..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to FUT server constantly crashing after patch
It sounds like you may be having issues with your connection @jsmlee1207. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..
3:00 pm, January 23, 2020 Technical Issues
EA_Darko replied to FUT crashed at the end of game
Hey @SNAHLONE do you see an error message when this occurs and on what platform is it happening? Darko
1:30 pm, March 20, 2020 Technical Issues
EA_Darko replied to FUT WL
Hey @BenGrigg5 based on your post I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basi..
3:30 pm, December 6, 2019 Technical Issues
EA_Darko replied to FUT Lag after update
It sounds like you may be having issues with your connection @Rossi1813. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/f..
12:30 pm, December 6, 2019 Technical Issues
EA_Darko replied to FUT Champs Disconnected while winning 3-1
Hey @Solo24Player and @renadhc for your issues with your connection I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to FUT Champs - no rewards
Hey @newstd1 if you are missing items you believe you should have received then you will need to speak with one of our phone or chat support advisers who will be able to advise you..
1:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to FUT 20 FRIENDLIES , CANT CONNECT
Hey @hazallen as you are on the same network can you check your Nat type is set to open, your friends will need to do the same. I would also suggest ensuring that you are all on the same internet..
10:30 pm, November 16, 2019 Technical Issues
EA_Darko replied to FIFA20 not connecting to servers after update and internet improvements!!!
It sounds like you may be having issues with your connection @Getting-them-in. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/..
2:30 pm, January 29, 2020 Technical Issues
EA_Darko replied to FIFA20 Stuck at startup
Hey @dpondash can I ask where it gets stuck? Is it on the initial game loading screen or on the menus? Do you see an error message of any kind when this issue occurs? Can you t..
1:00 pm, March 26, 2020 Technical Issues
EA_Darko replied to FIFA20 Online Friendly Disconnection
It sounds like you may be having issues with your connection @Endim0. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help..
1:30 pm, March 20, 2020 Technical Issues
EA_Darko replied to FIFA ultimate team purchased player disappeared
Hey @erwinvandijk the best thing to do is take a look through your account to see if you can find the item. If you cannot find it anywhere then please speak with one of our phone..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to FIFA coins
Hey @chapy6900 it's not possible to transfer your FIFA coins from FIFA 19 to FIFA 20. Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to FIFA 2020 ON PS4 - A PROBLEM WITH THE CONTROLLER
That's an odd one @maciek754. If it is fixed for a time after a reinstall then it could be an issue with your game files. Are you installing the game to the internal hard drive or an external o..
5:00 pm, March 24, 2020 Technical Issues
