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EA_Cade replied to Fifa 20 - Edit Player Issues

@w44643233 wrote: Product: FIFA 20Platform:PCWhat is your gamertag/PSN ID? w44643233Which mode has this happened in? Kick offWhich part of the mode? Home & AwayHow often does the bug occur? E..

2:30 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Fifa 20 - Cant find live chat on EA support

Hi @StorfeKar,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to Fifa 20

Hi @Henrychhouk371,Sorry for the delay, what's the exact error you're getting? -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to FiFA 20 Career Mode

Hi @GDK007421,Sorry to hear it, can you try simming past that date and let me know if that helps? -EA Cade

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Feature is unavailable, fifa volta story mode

Hi @BloodyBangers,This is most likely related to the matchmaking in FUT being disabled at the moment. Can you let me know if this persists after matchmaking is reenabled? -EA ..

10:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Failed to start Fifa20

@Alaa656Saad So sorry for the delay, have you tried these steps yet? -EA_Cade

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to Failed to load

Hi @arminasbar575,Okay, in that case you'll need to reach out to an advisor here http://bit.ly/EA_Contact_Us so we can go into more in depth steps with you. -EA Cade ..

10:30 am, June 14, 2020 Technical Issues

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EA_Cade replied to FUT20 Champs speedup lag

Hi @StalwartDiomedes,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time..

2:30 pm, February 7, 2020 Technical Issues

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EA_Cade replied to FUT not being available try again later

Hi @johnny9019,You have an account issue blocking you from connecting at the moment - please reach out to us at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can resolve this for you. ..

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to FUT error. Club was not transferred from Fifa 19 to Fifa 20!

@thisistw79 This article goes into more detail, but it looks like your club was deleted and remade on August 10th. You club had to exist on August 1st to qualify.  -..

10:30 pm, February 23, 2020 Technical Issues

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EA_Cade replied to FUT comunication error

Hi @pludtron,That sounds like bot detection, were you making a lot of bids just before this happened? -EA_Cade

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to FUT club deleted.

Hi @bigGucciso5a300,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to FUT champs loss

Hi @CarlitoRNS,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

6:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FUT champions kicking me off

Hi @majesticdrip9,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

4:00 pm, December 14, 2019 Technical Issues

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EA_Cade replied to FUT WEB APP

Hiya, @TamirEilon2828      Are you logging in with the same information seen here in game? -EA Cade

4:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to FUT Seasons Weekly Objectives

Hi @redicerastaman,Unfortunately not. Once they expire you won't be able to play them again. -EA_Cade

4:00 pm, December 19, 2019 Technical Issues

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EA_Cade replied to FUT Founder but Club Vanished moving to FIFA 20

Hi @KingKab20,Your FUT club only had three games played on it for FIFA 19, that's why you didn't get returning user rewards or your EST date carried over. -EA_Cade ..

8:30 pm, November 17, 2019 Technical Issues

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EA_Cade replied to FUT DRAFT ONLINE ERROR

Hi @Bandi_Wayne,FUT Draft uses a Peer2Peer connection so you aren't connected to any servers while you are in a match, if you are getting disconnected it's because you lost connection to the other pla..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to FUT Champs reg

Hi @DAVE-HUNTER-88,I'm showing you redeemed access Saturday and played no games during the Weekend League. -EA Cade View in thread ..

9:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FUT Champions Connectivity

Hi @berkdoker,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to FUT Challenges

Hi @TobyIrving68,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to FUT CHAMPS REWARDS MISSING

Hi @TheDirtyAussie,They went out 5 minutes after your post. -EA Cade View in thread

2:30 pm, July 2, 2020 Technical Issues

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EA_Cade replied to FUT CHAMPIONS REWARDS

Hi @FIDODIDOkhl,Showing you collected them 2 minutes after this post. -EA Cade

4:30 pm, June 4, 2020 Technical Issues

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EA_Cade replied to FUT CHAMP BUG??

Hi @plachtacek,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

4:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to FUT 20 web app

Hi @xxBELIKEALEXxx,It looks like you're logging in on the wrong account, if you're logging in with the same information as you are here - there is nothing on this account. See the post here for more i..

10:30 pm, December 17, 2019 Technical Issues

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EA_Cade replied to FUT 20 in China

Hi @InsPirE0605,FIFA 20 was not released in China, in China we offer the FIFA Online series. -EA Cade

9:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to FUT 20 cannot connect

Hi @sameermalikshaik,Sorry for the delay, is this still happening? -EA Cade

3:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to FUT 20 account hacked and stolen

Hi @LThalassites,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to FIFA download bug

Hi @GerakisRz3,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to FIFA Freezing during offline & Online gameplay. Fix needed.

Hi @Bolty3108,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to FIFA Disconnecting 1/31/2020

Hi @ModLegendary,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

6:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to FIFA DID NOT GIVE MY PACKS

Hi @FB1907KAAN1998,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to FIFA Account not recognizing PS Plus on other account. Help!

Hi @aguscuesta,Sharing PS+ requires the PSN ID with PS+ to set the PS4 as their Primary Console, then it should work. -EA_Cade

3:30 pm, February 7, 2020 Technical Issues

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EA_Cade replied to FIFA 20: An error occurred and your squad was not saved

Hey all, if you get a DNF for any reason and haven't reconnected to FUT since, your players enter a "locked" state, meaning you won't be able to edit your squads or list players until you reconnect to..

8:00 am, December 2, 2019 Technical Issues

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EA_Cade replied to FIFA 20 unable to connect to EA servers

Hi @minikpasa,Can you provide some further information for me, what system are you playing on and what are you doing when you're getting that error message? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to FIFA 20 ultimate team crash

Hi @Jarleik,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

3:30 pm, January 24, 2020 Technical Issues

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EA_Cade replied to FIFA 20 freezing when start a match

Hi @BotevVratsaFC,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

7:00 am, June 21, 2020 Technical Issues

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EA_Cade replied to FIFA 20 freezes ingame

@Tommeke10111996 Hiya, I'm not seeing any similar reports of this a the moment. Can you get us a video of this happening by chance? -EA Cade

12:00 pm, April 5, 2020 Technical Issues

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EA_Cade replied to FIFA 20 crashes when creating a new manager career

Hi @rsh5637,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

4:00 pm, April 10, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Ultimate Team FUT championship I did not receive my rewards

Hi @THFCTHELANE07,They go out on Thursday at 0800 UTC. -EA Cade

5:30 pm, June 2, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Ultimate Team - XP Issue

Hi @BeardedWeirdo94,You only earn XP if you complete an objective, you don't get XP just for playing a game. -EA_Cade

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to FIFA 20 Squad Battles Win to Loss

Hi @JUVE1987ADP,That's odd, did you happen to notice if the loss actually recorded in your W/L/D record? Has this happened since? -EA_Cade

3:00 pm, December 21, 2019 Technical Issues

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EA_Cade replied to FIFA 20 Screen Flickering

Hi @Eminent_1999,Odd, have you tried the steps in this thread? https://answers.ea.com/t5/Technical-Issues/Fifa-20-PC-SCreen-flickering/td-p/8442908 -EA Cade

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 SPEED UP LAG

Hi @FRF83,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing ..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to FIFA 20 SETTINGS FILE CORRUPT

Hi @TonyRaheem,You'll need to create a new settings file, you'll need to recreate your personal settings but other data shouldn't be lost. -EA_Cade

5:00 pm, March 24, 2020 Technical Issues

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EA_Cade replied to FIFA 20 RANDOM BAN

Hi @AltmerS,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PS4 stuck at connecting to ea servers.

@threeredbulls Hiya, is this still happening? -EA_Cade

9:00 am, January 29, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC crash

Hi @Theunger2201,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

3:00 pm, January 25, 2020 Technical Issues

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EA_Cade replied to FIFA 20 PC FREEZING AFTER CHOOSING PROFILE AND DOWNLOADING LIVE FIXTURES

Hi @dareediro,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to FIFA 20 My over half of FUT team has gone Missing...

Hi @Fatboy_Knogger,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, June 2, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.