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EA_Barry replied to Fifa 20
@Hswertggb56 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more i..
2:00 pm, December 16, 2019 Technical Issues
EA_Barry replied to FIFA 2020
@jhordanito Check the relevant links below for connectivity info and setup, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help..
11:00 am, March 12, 2020 Technical Issues
EA_Barry replied to FIFA 20 pounts
@Scotty007 This should now be resolved - https://twitter.com/EAHelp/status/1218632577700921344 Apologies for any inconvenience caused. --------------------..
10:30 am, January 20, 2020 Technical Issues
EA_Barry replied to FIFA 20 Champions Edition does not launch, but demo works fine.
@ALee1410 Please clear your Origin cache and then reboot your PC. https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/ Thanks. ..
2:30 pm, December 31, 2019 Technical Issues
EA_Barry replied to FIFA 20 CRASHES TO DESKTOP
@ivkopifko Please try the following troubleshooting steps: Right click the game in Origin and then Repair Download and install all available Windows updates Run System File ..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to Elvett mérkőzés
@Dorcilife At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jez..
3:00 pm, June 8, 2020 Technical Issues
EA_Barry replied to EA SERVERS FIFA 20
@otte1403 @kunal0013 @saru605 @gtitakis93 The following links cover basic to advanced connectivity info and help. http://help.ea.com/en-us/help/faq/connection-troubl..
12:00 pm, June 28, 2020 Technical Issues
EA_Barry replied to Dostluk maçı yapamıyorum
@Can66fb At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk..
1:30 pm, April 1, 2020 Technical Issues
EA_Barry replied to Crede
@Scaban11 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current changes to ..
11:30 am, June 25, 2020 Technical Issues
EA_Barry replied to Connection issues
@IDaRrEnMe Check the following links for help and info: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc/connection-troubleshooti..
11:00 am, February 25, 2020 Technical Issues
EA_Barry replied to Can’t login to game
@DarkSevko If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inf..
3:00 pm, March 26, 2020 Technical Issues
EA_Barry replied to Can’t connect to pro clubs
@BaryCorr10 @MOET13 Check my post below, there are a few steps that may help you: https://answers.ea.com/t5/Technical-Issues/Pro-Clubs-Blank-screen-when-going-into-Pro-Clubs/m..
3:00 am, December 11, 2019 Technical Issues
EA_Barry replied to Can’t connect
@cisco_phrunk If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more ..
11:30 am, April 16, 2020 Technical Issues
EA_Barry replied to Cant open my fut champs rewards
@EgGyEdWaRdS @eyeko_15 @lerqy You should find this issue is now resolved: https://answers.ea.com/t5/Technical-Issues/Resolved-Companion-amp-webapp-connectivity-issues/m-p..
3:00 pm, January 23, 2020 Technical Issues
EA_Barry replied to Cant connect online for Fifa 20.
@jimbojonesjr1990 @kingxx88 See the following link for info on the possible reasons you are seeing that error message: https://help.ea.com/en-us/help/faq/problems-playin..
10:00 am, June 16, 2020 Technical Issues
EA_Barry replied to Cannot connect my account to the ea server. I tried it for multiple days but it
@70945052 The following connectivity info and help should help you here, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc..
8:00 am, April 7, 2020 Technical Issues
EA_Barry replied to Can't verify my ea account on PS4
@gazjonesEverton Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor,..
7:30 am, December 18, 2019 Technical Issues
EA_Barry replied to Can't run the game fifa 20
@3oroushMa This should resolve itself within 24hrs or so, thanks.
10:30 am, March 26, 2020 Technical Issues
EA_Barry replied to Banned From Accessing Transfer Market Web and Companion App
@TalhaKaan2 Disregard the previous post, we do investigate these requests properly. Make sure you have taken the following steps to ensure the best chance of having this action rev..
3:30 pm, June 22, 2020 Technical Issues
EA_Barry replied to Account hacked and FU team club deleted
@spaecer Please see this link for info on steps you should take if you think your account may have been compromised: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-..
6:30 pm, December 13, 2019 Technical Issues
EA_Barry replied to Account Compromised
@jackzombie614 @MichaelDK If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as ..
2:00 pm, March 24, 2020 Technical Issues
EA_Barry replied to " You are not actively playing the game " Fifa 20
@alizafar1994 Assuming you are on Xbox, can you try the following steps please? https://answers.ea.com/t5/Technical-Issues/Fur-champs/m-p/8333595#M13754
2:30 pm, April 16, 2020 Technical Issues
EA_Atic replied to FIFA 20 CRASHES ON STARTUP
Hey @ReMaX_006 @illamerica Are you on 64 bit version or 32 bit version of Windows 7? /Atic -------------------------------------------..
4:00 am, November 24, 2019 Technical Issues
EA_Arrenai replied to FIFA 20 freeze
Thanks for the reply, @torres199835. Let's see if we can track this down. Would you mind trying some troubleshooting? Please check to make sure your PS4's system software is ..
11:30 pm, November 11, 2019 Technical Issues
EA_Andy replied to Objectives Xp on November 4, 2019 3:04PM
It won't carry over.
1:00 pm, November 5, 2019 Ultimate Team General Discussion
EA_Aljo replied to ut
Hi there, @lionthrax. If you feel your account was hacked, please see this article for more information: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-accou..
4:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to how does the investigation team take regarding ac hack and fut market ban?
Hi there, @stagiermerlin90. ToS investigations can take several days. You're always welcome to contact support and have them check for an update as well.
9:30 pm, June 25, 2020 Technical Issues
EA_Aljo replied to getting kicked for "tabbing out"
Hi there, @Minvaljensen. This change was made a couple years ago. You can't alt-tab out of FIFA during a match. Except for halftime. You can do it then. Otherwise, you'll disconnect from t..
4:30 pm, January 29, 2020 Technical Issues
EA_Aljo replied to fut20 companion
Hi there, @Cemal8080. Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing eac..
5:00 pm, February 14, 2020 Technical Issues
EA_Aljo replied to disconnecting from ultimate team
Hi there, @korenjoe. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..
6:30 pm, June 30, 2020 Technical Issues
EA_Aljo replied to connection to your
Hi there, @ahmedhere321. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
8:30 pm, March 16, 2020 Technical Issues
EA_Aljo replied to bought a player ultimate team isnt showing the player
Hi there, @Ademide47. Normally you can exit out of FUT and load back in to get the player to show up. If that doesn't work, try hard restarting your console. If you're still missing the pl..
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to blocked market
Hi there, @captainn128. For help with banned accounts, please see the following article. Thanks!
7:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Wrongly Banned
Hi there, @falconstriker456. For help with banned accounts, please see the following article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. Th..
9:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Why it’s Disconnecting when I am playing rivals match at the mid of the game
Hi there, @aseelyako. Let's see if we can get these disconnects to stop occurring. First, are you on a wired or wireless connection? Also, what system are you playing on? Has it bee..
3:00 pm, June 26, 2020 Technical Issues
EA_Aljo replied to When i click complete sbc it turn off my Fifa
Hi there, @Shenirek. Are you trying to complete this SBC on the companion/web app or on the system you play on? If it's on the app, try completing it on the game itself and see if it works.
11:00 pm, December 5, 2019 Technical Issues
EA_Aljo replied to Unable to connect to the servers FIFA
Hi there, @Lucawarren3. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
3:30 pm, March 18, 2020 Technical Issues
EA_Aljo replied to Unable to connect to FUT
Hi there, @kaboomer69. Are you getting this message when you just try to load into FUT? If so, try deleting the Online Squads file from Customize > Profile > Delete. Let's see if tha..
7:30 pm, January 13, 2020 Technical Issues
EA_Aljo replied to Transfer market
Hi there, @Heyyybrother124. Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playi..
7:30 pm, February 18, 2020 Technical Issues
EA_Aljo replied to Slow gameplay
Hi there, @anasameen84. Your trace mostly looks good. There's one server with a high ping time though so it would be good to run this again to see if you get the same results. Also, do you..
5:00 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Repeatedly disconnected during single player FUT draft
Hi there, @jacob_w4. Is it only draft matches that you're disconnecting from or does it happen in other modes as well?
4:00 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Refund SBC?
Hi there, @wildwill037v2d. We aren't able to return items that are submitted into SBCs. I'm very sorry The best I can advise is that you password protect your account so others can'..
4:30 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Packed player card disappeared from my team
Hi there, @basse5. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!
5:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Opponent Quit, match lost and no objectives received
Hi there, @daze15. I'm really sorry for the frustration! How frequently are you disconnecting from matches?
3:00 pm, March 10, 2020 Technical Issues
EA_Aljo replied to Online friendlies.
Hi there, @osherangel2297. Can you and your friend check the NAT setting in your console's network settings and let me know what it says? Thanks!
3:30 pm, March 27, 2020 Technical Issues
EA_Aljo replied to No opponents found on rivals for 3 days now. Its a joke. Needs sorting.
Hi there. @jsaw1986. Let's see if we can get opponents to show up for you. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. ..
5:30 pm, December 9, 2019 Technical Issues
EA_Aljo replied to No email access
Hi there, @Scallywaggles86. When you are filling out the web form, you're asked for the email you have access to as well as the one you want to change. Are you sure you're putting the corr..
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to New
Hello, @JonMaloney711. If ToS doesn't lift the ban on your account after an investigation, it means they couldn't find enough evidence to do so. You're welcome to dispute that ban again. I..
10:00 pm, July 4, 2020 Technical Issues
EA_Aljo replied to Lose a packs no one help me why?
Hi there, @othman199810. Can you give me some more details on this? What exactly is happening? Thank you.
5:00 pm, April 28, 2020 Technical Issues
EA_Aljo replied to Link new ea account to gamertag
Hi there, @LucasOzLygoe. We can't move your gamertag to a different account without verifying ownership. When you move your gamertag to another account, all progress on all EA games is los..
5:30 pm, April 24, 2020 Technical Issues
