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EA_Darko replied to Fifa 20 Draft not finding any opponents
Hey @sharyaar4 it could be a connection issue that you are seeing. As such I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us..
6:00 am, November 20, 2019 Technical Issues
EA_Darko replied to FUT server constantly crashing after patch
It sounds like you may be having issues with your connection @jsmlee1207. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..
3:00 pm, January 23, 2020 Technical Issues
EA_Darko replied to FUT Champs Disconnected while winning 3-1
Hey @Solo24Player and @renadhc for your issues with your connection I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to FIFA 20 won't launch
Sorry to see that you are having issues @b1cox. Can I ask, on what platform are you having issues and do you see an error of any kind? If on PC can you grab a DxDiag so that we can take a ..
1:30 pm, December 11, 2019 Technical Issues
EA_Darko replied to FIFA 20 UNFAIR FUT CHAMPIONS LOSS DISCONNECT EA SERVER ISSUE
It sounds like you may be having issues with your connection @born0481. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..
10:00 am, December 8, 2019 Technical Issues
EA_Darko replied to FIFA 20 SPEED UP LAG
Hey @JamesC5896 itsounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..
4:00 pm, November 12, 2019 Technical Issues
EA_Darko replied to FIFA 20 DATA DESTROYED
Hey @K1ngm3l21 this is a Sony error so the best thing to do is to try the steps suggested on the console and reinstall the game? If not can you try that now to see if it fixes the iss..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to FIFA 20 - Banned From Online
Hey @Blackarat if you have a ban on your account then you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/e..
4:30 pm, January 22, 2020 Technical Issues
EA_Darko replied to Error EA server
Hey @seljagh1 if you do not have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.com/..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to Ea connection problems
Hey @nuradil9595 if you are not getting the code then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to EA Live Chat not working
Hey @sge_modeste27 you can contact our live support at help.ea.com. To speak with a chat adviser: Click on your product Origin Then select 'PC Manage my Account' Can't log ..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to Changing PSN ID Online, FIFA 20 will work properly?
Hey @DEMY_KSA and @Majkel_T_14 you should not run into any issues that I am aware of in FIFA by updating your Gamertag name. Darko
6:30 pm, April 21, 2020 Technical Issues
EA_Darko replied to Can’t connect to pro clubs
Hey @MOET13 it could be a case that you are having connection issues and as such, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
3:00 am, December 11, 2019 Technical Issues
EA_Darko replied to Cannot trade players
Hey @Yedienoob69 can you let us know on what platform you are seeing this issue and the exact error message that pops up. Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Can't log in to EA server
Hey @Crg10Aly if someone has changed your account details then your best bet is to speak with one of our phone or chat support advisers who will be able to advise you further. ..
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Banned by fault
Hey @whiteshadow53200 you will need to speak to our Terms of Service team. The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/informa..
4:30 pm, January 13, 2020 Technical Issues
EA_Darko replied to Banned ????
Hey @alexandrumma I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ I..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to A question about EA Servers - Middle East
Hey @ArturNik17 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll ta..
3:30 pm, November 11, 2019 Technical Issues
EA_Darko replied to 8 Days later and still havent got my players back
Hey @zRensen17 we are unable to assist with account-based issues on AHQ so the best thing to do is to speak with one of our phone or chat support advisers who will be able to advis..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to 1 Commentator voice is distraught
Hey @foadi69 I've not noticed any issues with the sound of the commentary. Would you be able to grab m ea video to demonstrate the issue as you are hearing it? Darko
1:30 pm, December 12, 2019 Technical Issues
EA_Dante replied to Game Disconnecting at End of Match
Hey folks, This issue is now resolved. Thank you all for sticking with us while we worked on getting things back to normal. Source: https://twitter.com/EAFIFADirect/status/1..
1:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to 充值未到账
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I will ..
2:30 pm, February 1, 2020 Technical Issues
EA_Cade replied to لياقه
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I will ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to الرد للضروره لحل مشكله
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I..
8:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to استرجاع نقاط فيفا 20 ستور امريكي
At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Russian Português Jezyk polski Italian Nederlands I..
3:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to why do EA ask everyone to run a UO Trace to easo.ea.com ??
Hi @Mr_Giallorossi,The UO Trace connects to a server in our network that's low traffic, it's sole purpose is to test your overall connection to our network; it is not to test your connection to FIFA. ..
3:00 pm, January 17, 2020 Technical Issues
EA_Cade replied to why are the ea servers always going down every 3 days
Hi @bozoman134,Are you having trouble connecting currently? There was a spike in traffic about 30 minutes ago but I'm not showing an outage. -EA_Cade
7:00 pm, March 6, 2020 Technical Issues
EA_Cade replied to why am i not able to find any opponent on Fut Champions weekend league
Hi @sebascalde,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to what can we do to take the pack from twitch?
Hi @nikospiazas,Instructions for claiming the pack can be found here: https://twitch.amazon.com/prime/loot/fifa20 -EA Cade
5:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to voice chat
Hi @TodMarley,As of FIFA 19 Division Rivals no longer has Voice Chat available. -EA_Cade View in thread
7:00 pm, November 20, 2019 Technical Issues
EA_Cade replied to verify game files fifa 20
Hi @vulinaa,That's really odd, can you try a full uninstall http://bit.ly/ManualOriginUninstall and then redownload to see if that resolves it? -EA_Cade
4:00 pm, January 16, 2020 Technical Issues
EA_Cade replied to t fifa 20 ultimate team hacks and sold all players
Hi @LOVROPOLE,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:30 pm, March 27, 2020 Technical Issues
EA_Cade replied to synchronizing hospitality settings
Hey all, This is being investigated right now, if you are experiencing this please provide the following info:Location:ISPPlatformGamertag/PSN ID. Should look like this:Austin, TXSpectrum ISPPS4 EA_Ca..
9:00 pm, December 17, 2019 Technical Issues
EA_Cade replied to still no support options
Hi @IronCharlstar,You may have better luck reaching out to our Twitter support team at @EAHelp, you can also try changing your location on the help site to the US and then refreshing the help site. ..
5:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to refound error
Hi @killthemall86,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
2:00 pm, June 2, 2020 Technical Issues
EA_Cade replied to really wonder .. who has built this system ? Origin Account Problem!!!!!
Hi @bysayk0,The only way to recover an account to which you don't have access to the email address of is detailed below. Again, these are the only steps you can currently take to recover an account. 1..
7:00 pm, June 11, 2020 Technical Issues
EA_Cade replied to purchased Fifa points in FIFA 20 from PS store
Hi @ygyg0120,That sounds like your PSN ID and Game version are on mismatched regions. You'll need to reach out to SONY support http://bit.ly/ContactPSChat for a refund on this one I'm afraid. ..
2:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to problem with fut champions rewards
Hi @MOSTAFADAHAB00,They went out 5 minutes after this was posted. -EA Cade View in thread
2:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to problem entering online game
Hi @Bach_Arsenal837,I wouldn't recommend using a hot spot to play regularly, what system are you playing FIFA on? -EA_Cade
9:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to pro clubs
Hi @kingmarc6699,Sorry to hear that, what platform are you playing FIFA 20 on? -EA_Cade
3:00 pm, December 21, 2019 Technical Issues
EA_Cade replied to pls help me fifa 20 web app glitch
Hi @georgefifa2005,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to non-existing email
@ltnt_cupcake Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
11:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to no coins when i sell an item
Hi @TheFIFAboy63,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, December 19, 2019 Technical Issues
EA_Cade replied to my elite 3 finish
Hi @PitiedCow626795,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to my account is locked and i cant get on fut
Hi @HribsekTV,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
9:00 pm, December 12, 2019 Technical Issues
EA_Cade replied to motion blur
Hi @noofear57,Currently there is no option inside FIFA to do this, but it's been a requested feature the team is aware of. -EA Cade
2:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to missing my rewards
Hi @momaarouf,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
7:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to missing fifa 20 pack
Hi @rafaellavoura,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
8:30 pm, March 6, 2020 Technical Issues
EA_Cade replied to missing
Hi @georgenec123,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mar..
5:30 pm, February 11, 2020 Technical Issues
EA_Cade replied to kicked out after rivals win get a lose, what is happening
Hi @general-mps,The pack issue is being investigated. Not showing any issues at the moment on our side as far as connectivity goes. I would suggest taking a look at our Connection troubleshooting step..
7:00 pm, April 1, 2020 Technical Issues
