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MadRedPirahna replied to Engelli hesap
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
10:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Ea just sending me the same copy and paste email?!
Hey @DTCoster666 We can't assist you with account issuses via AHQ.Due to current situation UK phone number is now disabled.Thank You!/MadRedPirahna
3:00 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to ERRO AO ENTRAR NO SERVIDOR EA
@ViniciuZz_Rosa This is an English forum. Please edit this post in english or delate and post on another forum in your language.
6:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to EA server issue and gameplay screen issue fifa 20
@withdoggOn what platform do you play?
8:30 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to EA Servers connection issue
Hey,Sorry to hear that. What platform are you playing on?Are you playing on a wired or wireless connection? Can you please try Connectnion Troubleshooting Steps?Thanks
3:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to EA App issue. Hit clear squad and it instead submitted all my best players as an
@wcs425 Many people report issues like that. It's AHQ forum. We players cannot help you here.Please contact support:https://help.ea.com/
7:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
@ProtestTheHeeroIf this is just a transfer market ban, it will not be transferred to FIFA 21. If you think you have been banned incorrectly you can dispute the ban by following the steps in this artic..
1:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Division rivals rewards mistake
Hello Guys. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Co..
12:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Division rivals matchmaking
@UnitedSmileYou still need to play a little and feed, and in the future you will certainly rect people like you now
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to Division Rivals is broken.
Hey @ODZI14 I don't think there is a way to do it. Games are searched just as Cade wrote.Here you have some tips that you may already know but can always be useful:One of the major new aspects wi..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnection div rivals
@RUDEDUCK82 I'm very sorry, but we're not able to grant those points back to you. Are you on a wired or wireless connection? Also, what system are you playing on?
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnecting randomly during games xbox
Hey @powerhitter2006 What platform are you playing on?Take a look at Connection Troubleshooting Steps which you can find here.Also, is it possible for you to try a wired connection?Let us k..
2:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to Disconnecting
Hey @MirzDogg The first thing we'd advise is checking out the steps mentioned in the article here. These can help to improve your stability to the EA Servers. Thanks /MadRedPirahna
4:00 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Disconnected FUT Champ
Hey @sushilbha9874y5 Are you on a wired or wireless connection? Also, What platform are you playing on?You could try opening the ports for FIFA. They are listed here: https://help.ea.com/en/help/..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnect in FUT Champs
Hey @ydovgart Is your router far away? Try to move your device as close to your router as possible. A router’s range can be pretty short. The further away from it you are, the more likely it is..
6:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Did ToS help someone ?
Hey @rossonerox21 You get this message if you have been banned from the transfer market for breaking the rules. You can find them here: https://help.ea.com/uk/help/fifa/fifa-rules/If you feel you..
9:30 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Corrupted settings file
Hello @Jiras97Voiceman2 Try this steps: Turn off the PS4 completely when the device is off press and hold the power button. Release it after you’ve heard two beeps: one whe..
1:30 pm, December 29, 2019 Technical Issues
MadRedPirahna replied to Controller triangle and square not working when playing online
@DStaar75 Disable cloud saves in Origin, Application settings, Installations and Saved Game States. Turn them off. Then change the name of the FIFA 20 folder to e.g. FIFA 20 copy, this directory ..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Continous lag on weekend league
Hey @ADZH2011 Can you try clearing your MAC Address, and doing a hard reset on your Console? Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn off..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Constant FUT crash on PS4
Hey @MiyagiJole We will try to find out what can cause this problem. Have you had a chance to try restoring licenses on your console?Select Settings > Account Management > Restore Lic..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Connectivity Issues
Hey @julind22 Please contact EA support via live chat or phone call. Advisors can check your account to see what exactly is going on.You can try speaking with an EA Adviser through the conta..
2:30 pm, July 2, 2020 Technical Issues
MadRedPirahna replied to Connection to server
Hey @stefanziad You need to have a Nintendo Switch account to play online. If you don’t have this subscription, you won’t be able to access online gameplay features.
9:00 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to Connect
Hey @soccerflores Can you try clearing your MAC Address, and doing a hard reset on your Console? Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn..
10:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Coins
Hello, Unfortunately, we can not do anything about it here on the forum.The first thing I'd advise is closing/re-opening FUT a couple of times, as this can help to re-sync your team with the serv..
9:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Coin removal from account
Hello @shobhitb1665,Due to the current situation EA has limited its Support. Therefore it takes longer than usually. But every case will still get attention and taken care of as soon as possible. So I..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Cheating Player PC
@MASTEROC7_IR If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/report-players-for-cheating-ab..
1:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to Cheaters in FIFA
Hey @EpicOlimpo Please also make sure that you do not post threads which expose suspected players for cheating. This means, threads that include images/videos containing usernames of the suspecte..
2:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to Charged for pack pack without opening
Hello. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact..
1:30 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Change passwird on fifa 20
Hello @reecemc29 To update the email on your account please see the instructions in this link: https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password/..
1:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Can’t connect to Ultimate Team
Hey @byPxL If you can, you should try connecting directly with an Ethernet cable rather than wirelessly as this will give a more stable connection.Also try troubleshooting steps from these articl..
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Can’t change email for log in
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistanceClick the following link to get started: https://help.ea.com/en/contact-us/For help with cont..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Cant start games
Hiya, @k9boss15 On what platform do you play?
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Cant sell items
Hey @tessie_l03 Does this happen ingame or via one of the Apps? How long has this been occurring and what platform are you on?Thank You!/MadRedPirahna
5:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Cant connect to ea server (fifa20 ps4)
@Najm141 Hello It should help with solvin your problem: •Restart the modem / router •Disable Firewall:- Click Start → Control Panel → Security and click Windows Firewall.- ..
12:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Cannot launch FIFA 20 PC
@redu313 Hello. I think this may help you with solving your problem: Check if your device meets the hardware requirements. Check if your drivers are up to date. •Clear..
9:30 pm, December 25, 2019 Technical Issues
MadRedPirahna replied to Can't login to EA servers
Great! Thank You for sharing your solution. If you have any more questions, post it here.-----------------------------------------------------------------------------------------------If a post A..
9:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Can't get into ultimate team
Hey @deandjdean Sorry to hear about that. On what platform is this on?If you can log in on other accounts, this indicates a problem with your account. In this case, it's best to contact EA Game A..
7:30 pm, June 29, 2020 Technical Issues
MadRedPirahna replied to Can't connect to FUT
Hey @nikolas192 I would recommend restoring the game licenses in your PS4 settings: Go to Settings > Account Management, and select Restore Licenses. Click O..
8:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Can you get your player back if you accidentally put him in a sbc
Unfortunately we're unable to help with retrieving players that you've submitted in an SBC, we cannot get it back for you. You'll receive in-game warning to warn you that you'll lose the players ..
7:30 am, June 22, 2020 Technical Issues
MadRedPirahna replied to Banned from web app due to failing captcha.
Hey @UwotLel This isn't something we can help with on the forum but if you believe your account has been incorrectly banned please take a look at this article for further assistance.Thank You!/Ma..
10:30 am, June 28, 2020 Technical Issues
MadRedPirahna replied to Banned from transfer market after account got hacked
Hello @yakaka ! If you want contact with EA support you nedd to follow the steps in this link: https://help.ea.com/en/help/faq/contact-ea-help/ Spoiler (Highlight to rea..
5:30 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Banned from transfer market
Hey @Lukebcfc2 Your transfer market won't be banned in FIFA 21Thank You!/MadRedPirahna
9:30 am, June 26, 2020 Technical Issues
MadRedPirahna replied to Banned from the transfer market for coin distribution
Hey @FIooot Your transfer market will not be banned in FIFA 21.If you have already been through the Account Disputes team, and they have declined your requests, then there is no other channel tha..
8:30 pm, June 30, 2020 Technical Issues
MadRedPirahna replied to Banned from FIFA 20 transfer market
@rossonerox21 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:https://help.ea.com/en/help/account/informati..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Banned for nothing
Hey @rossonerox21 We cannot assist with a banned account over Answers HQ in any way.If you feel you have been incorrectly banned, you can dispute any action against your EA account by following t..
1:30 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Banned for no reason
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:https://help.ea.com/en/help/account/information-about-banned-or-..
9:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Banned fifa 20 without any reason
Hey @TagHuss98 Sorry to hear about this. Unfortunately there is not much we can do here on the Forum for you. However, I do suggest checking out this link for more information: htt..
10:30 am, June 23, 2020 Technical Issues
MadRedPirahna replied to Banned Account
Hey @patelvis21 Please see the following link for information on maintaining account security and for steps to take if your account has been compromised:https://help.ea.com/en/article/how-to-main..
5:30 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Banned
Hey @harzus7 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:https://help.ea.com/en/help/account/informatio..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Account hacked and cleared
While Answer HQ is only a peer to peer help site, and not the official EA Customer Service site, and we cannot actually alter anything, we can give you advice on what to do if a user has issues like y..
7:30 pm, June 21, 2020 Technical Issues
